Slides from PHR adoption survey sponsored by California Healthcare Foundation. Survey results released Apr. 13, 2010. Survey conducted end of 2009-early 2010. Caveat: results are heavily weighted to California (KP) experience.

1. Consumers and Health IT
Groundbreaking National Survey Findings
EMBARGOED FOR RELEASE:
12:01 a.m. ET – Tuesday, April 13, 2010

2. Today’s Program
 Context Setting
 Survey Findings
 Expert Panel
 Questions & Answers
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3. Key Survey Findings
1. Consumers with online access to their health information pay
more attention to their health.
2. PHR Usage is low, but doubled in two years. One in 14
Americans say they have used PHR.
3. PHR users are young, highly educated and higher income, yet
surprisingly, less educated, lower-income and chronically ill
patients report greater value from using a PHR.
4. Consumers prefer to use a PHR from their health care
provider.
5. Two out of three Americans are concerned about the privacy
of their health information; concern is reduced by experience
with and benefits received from a PHR.
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4. CALIFORNIA HEALTHCARE FOUNDATION

5. Personal
Health
Record (PHR)
 An electronic
record of health
information on an
individual
 Ideally includes information from
multiple sources
 Offers a set of tools to improve
communication and convenience
to better manage one’s health
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11. Who Uses and Benefits from PHRs
Current users are young, highly educated, higher income.
Yet, less educated, lower-income and chronically ill
consumers have also discovered benefits from using a
PHR, even though they are using it less:
 58% of users with income < $50,000 feel more connected to
doctor (vs. 31% higher incomes)
 55% of users w/o a college degree asked more questions
(vs. 26% of college-educated users)
 40% of respondents with two or more chronic conditions that
use PHRs did something to improve their health (vs. 24% of
others interviewed)
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19. Expert Panel
 Joshua Seidman, PhD, Office of the National Coordinator for
Health Information Technology, U.S. Department of Health
and Human Services
 Kate Christensen, MD, Kaiser Permanente
 Steve Findlay, MPH, Consumers Union
 Jane Sarasohn-Kahn, MA, MHSA, THINK-Health and Health
Populi Blog
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20. Questions and Answers
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21. For additional information contact:
California HealthCare Foundation
www.chcf.org
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