My job experience

1. Joanna Katherine Cock-Tello
28 Macklin ST, N
Hamilton, Ontario, L8S 3S1
905-818-6955
joanna.cock@hotmail.com
Education and training
Mohawk College 2015 - present
Hamilton – Ontario – Educational support
San Ignacio de Loyola bilingual University 2009 – 20013
Lima – Peru – businessand clinical phycology
San Ignacio de Loyola bilingual University 2008 – 2009
Lima – Perú – tourismadministration
Maria de los angeles bilingual high school2007
Lima – Perú
Pamer intensive university preparation2002 – 2006
Lima – Perú
Mater purissima bilingual elementary - preschool 1996 - 2001
Lima – Perú
Skills
Summary
 Fluent in Spanish and English, both written and oral
 Creative, hardworking, follow instructions, responsible, plan daily work or special events and reliable worker.
 Good solving problems and giving creative solutions, very organized, and quick learner, a considerate team-
player with aspirations to succeed.
Computer skills
 Proficient in using Microsoft Office programs such as Word, Outlook, Excel, and Power point.
 Operating a computer, writing letters, e-mails, coordinating payments.
 The creation of detail money base,movements of the company, monthly balance for the company, etc.
Teamwork
 Creative and outgoing, I work well in groups or alone.
 Worked with many diverse staff members in various positions to accomplish daily tasks and deliver excellent
customer service
 Work with the kids I fulltime babysit to make them learn, be cooperative and have better manners, in a creative
and fun way.

2. Leadership skills
 Developed to generate creative solutions to problems, make decisions, help and care for others manage conflicts,
resolve issues, be kind and understanding, be a good listener, negotiate, be outgoing, show patience, be pleasant
and sociable skills while I worked with the 3 children I babysits.
 Developed to be outgoing, show patience, be pleasant and sociable, be kind and understanding, explain things to
others, motivate people, settle disagreements, help and care for others, interview people, skills while I was in
charge of recruiting people, recreational activities for the members of the company and make the workers feel in
an optimum work environment.
 Make decision, set goals for my team, solve problems, make a budget, manage money,
 record facts,classify information skills while I did a detail base for money movements of the company and a
monthly balance of the company .
 Developed to be organized and manage projects, accept responsibility, analyze data, audit and maintain records,
be logical, while I up-date the ISO 2000 and the operating manual of the company.
Experience
Waitress September 2014 – February 2015
The Mandarin, Upper James (Buffet Style Restaurant)
Waitress September 2014 – March 2015
Beaver and Bulldog, Upper James (British Style Bar & Grill)
Babysitter 2013–2014
Jaclyn wood’sBabysitting Service,Hamilton, Ontario, Canada.
Administrative assistant 2010 - 2012
Peruvian handling S.A. Private aviation company, Lima Peru.
Tourist Guide 2009-2010
Peruvian handling S.A. Private aviation company, Lima Peru.
Volunteer experience
 Aberdeen Garden elderly home, Hamilton, Canada 2014
 Hospital del niño, burn section, Lima, Peru 2010 – 2011
 Pamer school program to help extremely poor communities Lima, Peru 2002 – 2006
Extracurricular activities:
Since a very young age I stand out for been a very creative and artistic child. As I grew old I did several extracurricular
activities such:
 Started my own homemade cookies business 2002. I created flyers and promotional material, which attracted
clients from my district.
 At school I performed in severaltheatrical events as the main character.
 At school I used to make choreography for all the grades for the different events.
 I won several province and national dancing contest.
 For severalyears I made caterings, international dishes, decorating plates, etc. helping my brother who is a chef.
 I got certified as Zumba instructor.