Weitere ähnliche Inhalte Ähnlich wie Twitter Basics for Business: Learn to Use Twitter to Help Your Content Marketing (20) Kürzlich hochgeladen (20) Twitter Basics for Business: Learn to Use Twitter to Help Your Content Marketing1. TWITTER BASICS FOR BUSINESS
The ABC’s of Twitter for the Reluctant, Novice, or Simply Stubborn
Joan Muschamp
LemonZest Marketing
@jmuschamp
December 2012
2. WELCOME
Basic class to get you started
Takes time & a “maturity” process
It’s about relationships & understanding your strategy
Requires time & ongoing commitment
You “don’t have to” but it provides a lot of value in the web
economy
Social media isn’t free-your time is valuable, so being strategic is
key
Takes some trial & error
@jmuschamp
© 2012 LemonZest Marketing LLC
3. WHAT IS TWITTER?
Social network that is a micro-
blogging platform
Share ideas, questions, articles,
pictures, videos, promotions,
contest—whatever you can think of
that’s legal and not spam
Each post is called a “Tweet”
Every subscriber gets a “Twitter
Handle”
Very “in the moment”
@jmuschamp
© 2012 LemonZest Marketing LLC
4. WHY SHOULD I CARE?
Study shows small business gets over
50% of traffic from social media
Twitter drives about 5%
You can be worldwide or hyper-local
Great mobile capabilities
Effective for trending topics &
conversations
@jmuschamp
© 2012 LemonZest Marketing LLC
7. GETTING STARTED
Set up your Profile
160 character limit
Include link to your website (or use
company FB page or LI)
Short, easy to remember username
Use a real picture for your Avatar- use
www.gravatar.com or upload your
own
Customize background for business
@jmuschamp
© 2012 LemonZest Marketing LLC
12. BACKGROUND RESOURCES
Resources to easily and
inexpensively customize
backgrounds:
twitbacks.com
mytweetspace.com
fiverr.com
freetwitterdesigner.com
@jmuschamp
© 2012 LemonZest Marketing LLC
13. HEADER PHOTO
Allows you to use a more personal image
Find a photo image you can use royalty free & resize
Resize at PicMonkey
@jmuschamp
© 2012 LemonZest Marketing LLC
14. CHANGE HEADER BACKGROUND
Settings > Profile
Upload the new image
Twitter populates with your description & profile pic
@jmuschamp
© 2012 LemonZest Marketing LLC
15. UPDATE INFO & MAKE CHANGES
@jmuschamp
© 2012 LemonZest Marketing LLC
17. HASHTAGS
Hashtags are keywords preceded by the # sign
Hashtags enable conversations among multiple users to feed into a single
search stream
Twitter automatically highlights and links hashtags to their respective feeds
Make sure your hashtag provides context for your topic of conversation
Should also be unique if you’re trying to limit the stream to your
conversation
@jmuschamp
© 2012 LemonZest Marketing LLC
18. ESSENCE OF THE FOLLOW
Need quality & quantity
200 is a good number to start
having fun
Usually the more followers you
get, the more active you are &
social reach increases
@jmuschamp
© 2012 LemonZest Marketing LLC
19. GOOD FOLLOW KARMA
Find followers who are interested in the
same topics
Follow those you know already on Twitter
Follow Back – Twitter etiquette is that you
should follow back almost everyone. Note:
block those who follow you who seem very
sketchy or are pornographic, etc.
Don’t buy Twitter followers
@jmuschamp
© 2012 LemonZest Marketing LLC
20. KEYS TO GOOD TWEETING CONTENT
Provide meaningful content
Retweet others, especially those you
want to know
Tweet your blog articles &
encourage comments
Thank your new followers – if you
get a few at once, do a group thank
you-mix in with other tweets
@jmuschamp
© 2012 LemonZest Marketing LLC
21. MORE TWEETING TIPS
Tweet at peak times for content you want seen
Tweet in the moment- check trending topics, RT relevant tweets, Tweet
news items
Remember Twitter is a social media channel—you are not just interested in
one person, but those in their sphere of influence
Ask for help or be helpful
Consider what you are sharing as a helpful to others
Tweet your thanks to all responders, and if
someone did a great job – tweet a kudo to
them specifically, & start a DM conversation
@jmuschamp
© 2012 LemonZest Marketing LLC
22. RETWEETING
RT is a compliment, to you or those you RT
It can drive engagement from who are really looking for great relationships (hint:
not the mega stars)
Standard RTs start with “RT @name” but you can switch the “meat” of the
content to the front and put “via @name” after the content
@jmuschamp
© 2012 LemonZest Marketing LLC
24. LISTS
Create lists to categorize people
You don’t need to be following to add to a list
Can give a quick view by topic, so you quickly locate relevant content
Can be public or private
@jmuschamp
© 2012 LemonZest Marketing LLC
25. LISTS YOU’RE ON
View of how others
perceive you
Gives you ideas how to
classify
Others see where you put
them, unless you make list
private
@jmuschamp
© 2012 LemonZest Marketing LLC
26. LIST MINING
Find followers who are interested in the
same topics as you
Look at lists of Key stakeholders – check out
their members and follow their followers.
Good competitive tactic
Read others’ lists – you can see any public
ones, & may find those you missed
Use Twellow.com to find targeted
categories of Twitter users.
@jmuschamp
© 2012 LemonZest Marketing LLC
27. DIRECT MESSAGES
Twitter equivalent of email
Use for specific personal messages
Better for long Twitter conversations
Conversations for info you might not
want to share
Can only DM folks you follow & who
follow you
@jmuschamp
© 2012 LemonZest Marketing LLC
28. OTHER TWITTER THINGS
@jmuschamp
© 2012 LemonZest Marketing LLC
Trending Topics
Favorites
Blocking
Promoted Tweets
Images & Videos
Search
Tweet-Ups
Fail Whale
29. TOOLS TO CHECK OUT
Hashtags in use:
Twubs.com
Hashtags.org
Find targeted categories of Twitter users:
Twellow.com
Manage tweets, lists, hashtags, etc:
TweetDeck
HootSuite (has a link shortener)
Sprout Social
Link Shorteners:
bit.ly
tiny url
Background Resources
twitbacks.com
mytweetspace.com
fiverr.com
freetwitterdesigner.com
@jmuschamp
© 2012 LemonZest Marketing LLC
31. BIBLIOGRAPHY
The Tao of Twitter by Mark W. Schaefer (McGraw Hill © 2012)
Marketing Profs “How To Be a Twitter Superfly in
12 Simple Steps” (© Marketing Profs 2011)
Social Media Examiner – I read articles constantly & learn
Hubspot.com has a lot of free resources
Twitter – loads of info in their Help center
Tweets – GREAT source of articles on all sorts of topics
Watch, listen & learn – read your Tweet timeline and review articles
(from links) that seem interesting
Try, try, and try again
@jmuschamp
© 2012 LemonZest Marketing LLC
32. THANKS FOR YOUR TIME!
Joan Muschamp
joan@lemonzestmarketing.com
www.linkedin.com/in/jmuschamp
@jmuschamp
Facebook.com/lemonzestmarketing
© 2012 LemonZest Marketing LLC
@jmuscham
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