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                                                                  13
Local champions:
towards transparent,
accountable governance
in Embakasi, Kenya



by EDWINE OCHIENG and CYNTHIA OCHOLA ANYANGO




Introduction                                    and consequently their fundamental
Effective community participation can           human freedom.
contribute to generating practical ideas and        This article is about a counter example.
developing these ideas into high quality        Embakasi is a district in Kenya with a
sustainable action plans. Resisting social      population of 619,390 (KNBS, 2009). It
injustice is easier when you have strength      was one of the districts severely hurt by the
in numbers, the right information and           post election violence of 2008. Youths were
appropriate tools for engagement.               involved in crimes such as rape, killings
    In Kenya, the limited progress in gover-    and property destruction in the slum areas.
nance and development is related to             Embakasi is characterised by low levels of
citizen’s minimal participation in shaping      political awareness, apathy, high unem-
them. Our political arena is not responsive     ployment rates, poor sanitation, numerous
to the needs of the majority, who include       informal settlements and high prevalence
the youth, women, children and margin-          rates of HIV/ AIDS. The district is home to
alised groups, such as persons with             many illegal gangs which extort money
disabilities and those living with              from the transport industry and create
HIV/AIDS. Strong civic activism among           havoc when confronted by the police. Since
them is rare, capacity for engagement is        many youths are jobless, they are attracted
low and awareness of ongoing governance         into these gangs by the prospect of quick
agendas is scant. Even given strong public-     money.
ity about current affairs, they may be              In November 2009, a governance
unable to participate in governance if deci-    programme was introduced by Plan Kenya.
sion-making processes are closed to them.       This article illustrates how this responded
Young citizens particularly, emergent and       to the governance and exclusion problems
vibrant as they seem, engage little with        outlined above. The article is co-authored
State organs. This limits their voice, choice   by Edwine Ochieng, a government official
154                                                64 Edwine Ochieng and Cynthia Ochola Anyango




                                                                                                                                     Photo: Peter Nderitu
      from the district office for gender and social
      development and Cynthia Ochola, a
      member of the Embakasi Youth Organisa-
      tion and secretary of Jipange Youth
      Organisation.
          We will show via the Embakasi experi-
      ence that young people’s organisations
      engaging in social accountability around
      service provision and other governance
      issues need to collaborate instead of
      competing.1 The capacity of these organi-
      sations needs to be promoted and
      strengthened, via training in leadership,
      governance and monitoring and evalua-
      tion. In these ways, coalitions of youth
      organisations can be enabled to play a role
      in implementing a coordinated response
      through a participatory governance
      process.
          We each wrote different sections from
      our distinct viewpoints. We first describe
      the establishment of the governance
                                                                                   Edwine Ochieng facilitating during a governance
      programme, and go on to discuss in more                                      workshop.
      detail aspects of the programme related to
      engagement with government, accounta-                                        enable their informed and constructive
      bility, networking, social auditing,                                         engagement. My experience as a project
      transparency and information and                                             and development consultant was useful in
      communication technologies (ICTs). We                                        guiding them to programme their initia-
      then reflect on the challenges we have                                       tives in areas of constitution-making and
      faced, and draw out lessons from our expe-                                   strategic planning.
      rience.                                                                          CYNTHIA: During our third training
                                                                                   workshop other participants and I decided
      The governance programme                                                     to form a coalition of youth groups to
                                                                                   provide a platform for engaging in the
      Training events                                                              governance programme. We came up with
      EDWINE: Through the district gender and                                      the name Jipange, a Swahili word mean-
      social development office in Embakasi,                                       ing ‘self-plan’. The Jipange Youth
      Plan Kenya mobilised a group of 22 (9                                        Organisation consists of sixteen youth
      male and 13 female) young citizens drawn                                     groups involved in various projects within
      from registered youth organisations for                                      the community in areas such as reproduc-
      training on governance. This was to help                                     tive health, rubbish collection,
      the youth develop an understanding of how                                    construction, theatre and HIV/AIDs
      to engage with the local administration. My                                  awareness. Many resources have been allo-
      role as a government official in the train-                                  cated to institutions and committees at
      ing was to help them understand the                                          grassroots level and our concern was
      operations, policies and programmes                                          whether they are used for the intended
      undertaken by the government, so as to                                       beneficiaries, mainly the vulnerable people

      1For a definition of social accountability, see the glossary (this issue).
l Local champions: towards transparent, accountable governance in Embakasi, Kenya 155



 Box 1: Jipange Youth Organisation                  and government officials embraced the
                                                    youth. Among other things, they openly
 Our vision as a coalition youth group: a well-
 governed society and an empowered youth            provided the information they sought.
 participating in decision-making processes.            When Jipange participants decided to
                                                    identify policy issues affecting young
 Our aims: improved development and democratic      people in Embakasi, they visited various
 outcomes, through the active engagement of         government offices to request information
 young citizens in policy, planning, resource
 mobilisation and programme implementation in       on how youth involvement was supported
 sectors including youth and governance,            in programmes and policy areas such as
 reproductive health and life skills, economic      environment, health, unemployment, ICTs
 empowerment, environmental management and          and insecurity. Security issues in Kenya are
 information and communication technology (ICTs).   considered sensitive by the police.
                                                    However, in his willingness to support the
in the community. We identified and                 efforts by Jipange, the officer commanding
started to engage with governance                   Kayole police division gave out statistics on
processes, institutions and structures that         the rate of crime in Embakasi. He chal-
manage devolved funds in areas such as              lenged the youth to be proactive in
education, health and the environment.              advocating for community policing.
    Once Plan Kenya had organised the                   Similar interactions occurred in all
capacity building workshop, we young                government offices they visited. With this
people took the lead. Government officials          information they compiled a report called
attending the trainings shared with us their        the ‘Embakasi youth agenda for gover-
concerns and the activities undertaken by           nance and development’, and shared it with
their various offices. The constituency             all who participated in the exercise through
development committee quizzed us on how             a forum presided over by the district
information given to us would help the              commissioner.
community. We explained to them how we
intended to increase accountability and             Holding local institutions accountable
transparency in grassroots governance and           CYNTHIA: Barazas are grassroots policy
development processes.                              meetings held at village levels and organ-
    The organisation later became a house-          ised by chiefs, district officers and the local
hold name in the district. The district             administration to explain government
commissioner, attending a ceremony for              programmes and policies to the people. We
the youth enterprise development fund,              attended several barazas to encourage
advised the youth in attendance to ‘emulate         young people to take up the opportunities
the Jipange Youth Organisation in their             offered by government, such as those in
consistent approach in demanding trans-             Box 2.
parency and accountability from grassroots
development committees’.                             Box 2: Key government programmes
                                                     • Youth enterprise development fund – loans
Young citizen engagement with the local              advanced to young people to promote their
administration                                       income generating activities.
EDWINE: I became a key link person                   • Constituency development fund (CDF) –
                                                     funds for improving infrastructure at grassroots
between the young people and the govern-             level.
ment officials, making it easier for a               • Local authority service delivery action plan
collaborative working relationship to                (LASDAP) – means by which municipalities can
develop between these two key parties.               initiate projects at grassroots levels.
Initially neither found it easy to relate to         • Local authority transfer fund (LATF) – to
                                                     support street lighting and road repairs.
each other. Gradually, this attitude changed
156                                 64 Edwine Ochieng and Cynthia Ochola Anyango



          A public district forum was held in          districts in Kenya, to provide a platform for
      November 2010, attended by all district          advocating on policy issues and good
      departmental heads and civil society             governance at regional and national levels.
      organisations. At the forum, entitled
      ‘Embakasi youth agenda for governance            Youths monitor government performance:
      and development’ we highlighted key              social audits
      policy issues that we wanted the local           EDWINE: A social audit is a way of meas-
      administration to address, revolving             uring, understanding, reporting and
      around our aims (see Box 1). In attendance       ultimately improving an organisation’s
      was the district commissioner, who               social and ethical performance. It helps to
      commended the youths and promised to             narrow gaps between vision and reality,
      work with his team to take up the concerns       efficiency and effectiveness. It is a tech-
      we raised. Discussion on how to make             nique to understand, measure, verify,
      every duty bearer responsible ensued, and        report on and improve the social perform-
      a consensus emerged that grassroots gover-       ance of the organisation (FAO, 2003).
      nance structures must be made                        In February 2010, with support from
      transparent and accountable to the public.       Plan Kenya, the Embakasi youth
          The departmental heads committed to          conducted social audits on government-
      incorporating our concerns into their            funded projects at grassroots level. The
      respective work plans. Months later, the         projects audited were those funded by the
      Ministry of Agriculture invited the chair-       CDF and the local authority transfer fund
      man of Jipange Youth Organisation to             (LATF). The aim of this exercise was as
      represent young people in the district agri-     stated in Box 3.
      cultural stakeholders planning committee,            In one school visited, worries were
      responsible for organising farmer’s field        expressed about dubious contractors who
      days in the district, among other agricul-       use political connections to get tenders
      tural activities.                                and later fail to fulfil them as specified. We
                                                       generated a report on the outcome of the
      Networking: shared learning                      social audit, observing that projects were
      CYNTHIA: Jipange members, Plan gover-            designed without community involve-
      nance staff and the district youth officer       ment, some were incomplete due to delays
      visited Plan Kenya governance                    in government funds, and community
      programmes in Machakos, Kwale and                members needed knowledge on project
      Tharaka districts. The purpose of these          cycles and basic management skills.
      visits was to share and reflect on achieve-      Completed projects were generating bene-
      ments, experiences and challenges and to
      borrow from best practices elsewhere. In          Box 3: The aims of the social audit
      other districts, the young people had mini-       • Assessing the physical and financial gaps
      mal ideas on how to engage with the local         between needs and resources available for local
      administration. In Tharaka, for instance, it      development.
      transpired that the local administration          • Creating awareness among beneficiaries and
      had not shared with the youth information         providers of local social and productive services.
                                                        • Increasing efficacy and effectiveness of local
      on LASDAP and its possible benefit to             development programmes.
      them. From these tours we learnt that there       • Scrutiny of various policy decisions, keeping in
      was value in a collaborative approach when        view stakeholder interests and priorities,
      working with the government and civil             particularly of marginalised groups.
      society. This prompted us to register a           • Estimating the opportunity costs to
                                                        stakeholders when not getting timely access to
      national youth and governance consortium          public services.
      in June 2010, with membership from seven
l Local champions: towards transparent, accountable governance in Embakasi, Kenya 157




                                                                                                          Photo: Peter Nderitu
fits, such as access to affordable social serv-
ices. The report was shared with the
district development officer, district
commissioner and grassroots develop-
ment committees.

E-governance
CYNTHIA: Plan Kenya supported our
organisation by installing an ICT resource
centre. As members we established its
purpose as providing the public with access
to information, and promoting economic
empowerment and e-governance.
    E-governance refers to the use by
government agencies of ICTs that can
transform relations with citizens, busi-
nesses and other arms of government.
These technologies can help improve the
delivery of government services to citizens,        The Jipange Youth Organisation: a youth-friendly
their interactions with business and indus-         resource centre.
try, their empowerment through access to
information and more efficient govern-              proposed supporting the construction of
ment management. Ultimately they can                public accountability boards – notice
help reduce corruption and costs and                boards used to display information on
increase transparency and revenue. By               community activities supported by the
narrowing the distance between service              government for the benefit of the people.
providers and clients, our resource centre          They are used to enhance transparency and
has become central in helping community             accountability on resource use.
members access government services                      The district commissioner accepted the
online.                                             idea and proposed that they be put in key
                                                    district offices including his own. Our role
 Box 4: Government online services                  was to help coordinate the information
 • Completing tax returns.                          posted on the boards and create awareness,
 • Tracking applications for identity cards and     leading to their use to promote trans-
 passports.                                         parency and accountability. However, it has
 • E-learning for Kenya certificate of primary
 education curriculum.
                                                    not been easy to assess (yet) whether
 • Government advertised jobs.                      accessing this information is changing
 • Applying for devolved funds.                     service delivery or access to government
                                                    services.
Will transparency lead to accountability in
Embakasi?                                            Box 5: Information provided on public
CYNTHIA: Many questions have arisen on               accountability boards
how transparent and accountable grass-               • Government departmental service charters.
roots governance processes are to the                • Devolved funds project details.
community. Information on the use of                 • Government tenders.
public funds was never made available to             • Reports on use of public funds such as the youth
                                                     fund.
the public before, making it difficult to
                                                     • Women’s enterprise development fund and
know the status of the many government-              emergency contacts.
initiated programmes. Plan Kenya
158                                     64 Edwine Ochieng and Cynthia Ochola Anyango




                                                                                                                 Photo: Peter Nderitu
      Public accountability boards: set up in a partnership between Jipange Youth Organisation and Plan Kenya.

      Challenges and lessons learnt                               For Plan this was a development
      CYNTHIA AND EDWINE: Raising the                         process in which beneficiaries made their
      voice and participation of young people in              contributions through participation and
      development and governance processes in                 needed only transport costs. Out-of-pocket
      Embakasi has had its challenges.                        allowances were not refunded. But many
          Awareness levels on accountability                  youth felt they should be granted
      among most community people, including                  allowances for time spent in the work-
      other youths, was very low. This meant                  shops, since many Jipange members were
      limited understanding and take-up of our                jobless and faced other economic chal-
      initiatives. Government officials themselves            lenges. As a result, many deserted and
      had no idea, for example, about the                     stopped engaging in our activities.
      purpose of public accountability boards.                    The most challenging aspect of this
          As a group, we lacked adequate support              programme was the perception held by a
      for tracking our impact. There were                     few government officials and community
      instances where Plan Kenya was slow in                  members that our involvement in the gover-
      responding to our needs, leading to activi-             nance programme was motivated by money
      ties falling behind the scheduled                       sub-granted to us by Plan Kenya, which was
      timeframe. For example, the public                      not the case. This obstructed our efforts to
      accountability boards, which may have a                 convince government officials to participate
      significant impact on local accountability,             in certain activities and embrace us as
      were put in place almost towards the end of             young people and provide the support we
      the project in October 2010, so we didn’t               needed. Their failure to do so did not deter
      have a way to systematically track that                 us from implementing our activities, and
      impact over time.                                       working closely with them as partners.
l Local champions: towards transparent, accountable governance in Embakasi, Kenya 159

Photo: Peter Nderitu




                       Public accountability boards. The Embakasi district service charter outlining the office’s role and core functions
                       as well as its vision, mission and services.
160                                    64 Edwine Ochieng and Cynthia Ochola Anyango




                                                                                                                  Photo: Peter Nderitu




      A public accountability board displaying information on community activities supported by the government.
      They are used to enhance transparency and accountability.


          Creating a broader collaborative                   participation in decision-making processes.
      network among key champions is neces-                      EDWINE: Building a partnership with
      sary for governance programmes to                      young people is not an easy or obvious task.
      succeed. So too is communities’ involve-               Governments and youths rarely find
      ment in creating organisations which will              common working ground and even when
      shape and effectively implement the gover-             they do, there is normally suspicion to be
      nance agendas. The Jipange governance                  overcome. The collaborative working rela-
      initiative succeeded due to the involvement            tionship between the Jipange Youth
      of sixteen individual youth groups that                Organisation and me was helped by the
      were beginning to gain a voice in the                  fact that when Plan Kenya first introduced
      community. Through our joint collabora-                the programme in Embakasi, they did so
      tion, we were able to boldly undertake the             through my office, which also registered the
      governance programme and increase our                  organisation. This was the beginning of an
l Local champions: towards transparent, accountable governance in Embakasi, Kenya 161

Photo: Peter Nderitu




                       The Jipange Youth Organisation and visitors at the Plan regional youth and governance forum held at the
                       Panafric Hotel.

                       interesting journey. Throughout the                     needed, bringing key stakeholders on
                       programme I facilitated almost all the                  board and linking programme monitoring
                       capacity building workshops and forums                  to eventual policy-influencing.
                       organised by the youth group. In all the
                       activities undertaken by the group, we                  Conclusion
                       consulted extensively and refined our                   Perhaps our most important conclusion
                       approaches before implementation with                   relates to which actors were involved and
                       technical assistance from the Plan Kenya                how. We understood from the start that
                       Nairobi Urban Development Programme.                    governance and development processes
                       The youths proved to be very organised and              cannot be delinked from the political
                       dedicated to the governance programme,                  processes that exist at the grassroots level.
                       which encouraged government officials to                Nor can they survive without the good will
                       see them as partners in their daily activi-             of both the political players and opinion
                       ties.                                                   leaders who hold sway in decision-making.
                           Communication and information shar-                 Plan Kenya took a risk in giving the youth
                       ing was also key in strengthening the                   such a lead role, which proved well justi-
                       partnership and enhancing the quality of                fied. The partnership between us – Edwine
                       decisions taken to promote governance at                and Cynthia – and other Jipange members
                       the grassroots.                                         was crucial. Edwine opened the door to
                           We found that with success, communi-                local government and held it open, and
                       ties’ expectations are raised and the                   Cynthia and her peers came in and made
                       demand for scaling up increases. There-                 things start happening in a way that is
                       fore, ‘supply’ has to be ready to meet                  more accountable to youth and other citi-
                       ‘demand’ and an inclusive approach is                   zens.
162                               64 Edwine Ochieng and Cynthia Ochola Anyango



      CONTACT DETAILS
                             Edwine Ochieng
                             Gender and Social Development Officer
                             Embakasi District Office
                             Government of Kenya
                             PO Box 20430-00100
                             Nairobi
                             Kenya
                             Tel: + 254 0720455120
                             Email: moveonafrika@yahoo.com


                             Cynthia Anyango Ochola
                             Secretary
                             Jipange Youth Organisation
                             Embakasi District
                             PO Box 174-0518
                             Kayole
                             Nairobi County
                             Kenya
                             Tel: +254 0726243700
                             Email: jipangeyo@yahoo.com

      REFERENCES
      FAO (2003) A handbook for trainers on participatory local
        development: The Panchayati Raj model in India. FAO Regional
        Office for Asia and the Pacific Bangkok, August 2003. RAP
        publication 2003/07. Online:
        www.fao.org/docrep/006/ad346e/ad346e00.htm
      KNBS (2009) Kenya population and housing census. Kenya National
        Bureau of Statistics.

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Local champions pla

  • 1. 153 13 Local champions: towards transparent, accountable governance in Embakasi, Kenya by EDWINE OCHIENG and CYNTHIA OCHOLA ANYANGO Introduction and consequently their fundamental Effective community participation can human freedom. contribute to generating practical ideas and This article is about a counter example. developing these ideas into high quality Embakasi is a district in Kenya with a sustainable action plans. Resisting social population of 619,390 (KNBS, 2009). It injustice is easier when you have strength was one of the districts severely hurt by the in numbers, the right information and post election violence of 2008. Youths were appropriate tools for engagement. involved in crimes such as rape, killings In Kenya, the limited progress in gover- and property destruction in the slum areas. nance and development is related to Embakasi is characterised by low levels of citizen’s minimal participation in shaping political awareness, apathy, high unem- them. Our political arena is not responsive ployment rates, poor sanitation, numerous to the needs of the majority, who include informal settlements and high prevalence the youth, women, children and margin- rates of HIV/ AIDS. The district is home to alised groups, such as persons with many illegal gangs which extort money disabilities and those living with from the transport industry and create HIV/AIDS. Strong civic activism among havoc when confronted by the police. Since them is rare, capacity for engagement is many youths are jobless, they are attracted low and awareness of ongoing governance into these gangs by the prospect of quick agendas is scant. Even given strong public- money. ity about current affairs, they may be In November 2009, a governance unable to participate in governance if deci- programme was introduced by Plan Kenya. sion-making processes are closed to them. This article illustrates how this responded Young citizens particularly, emergent and to the governance and exclusion problems vibrant as they seem, engage little with outlined above. The article is co-authored State organs. This limits their voice, choice by Edwine Ochieng, a government official
  • 2. 154 64 Edwine Ochieng and Cynthia Ochola Anyango Photo: Peter Nderitu from the district office for gender and social development and Cynthia Ochola, a member of the Embakasi Youth Organisa- tion and secretary of Jipange Youth Organisation. We will show via the Embakasi experi- ence that young people’s organisations engaging in social accountability around service provision and other governance issues need to collaborate instead of competing.1 The capacity of these organi- sations needs to be promoted and strengthened, via training in leadership, governance and monitoring and evalua- tion. In these ways, coalitions of youth organisations can be enabled to play a role in implementing a coordinated response through a participatory governance process. We each wrote different sections from our distinct viewpoints. We first describe the establishment of the governance Edwine Ochieng facilitating during a governance programme, and go on to discuss in more workshop. detail aspects of the programme related to engagement with government, accounta- enable their informed and constructive bility, networking, social auditing, engagement. My experience as a project transparency and information and and development consultant was useful in communication technologies (ICTs). We guiding them to programme their initia- then reflect on the challenges we have tives in areas of constitution-making and faced, and draw out lessons from our expe- strategic planning. rience. CYNTHIA: During our third training workshop other participants and I decided The governance programme to form a coalition of youth groups to provide a platform for engaging in the Training events governance programme. We came up with EDWINE: Through the district gender and the name Jipange, a Swahili word mean- social development office in Embakasi, ing ‘self-plan’. The Jipange Youth Plan Kenya mobilised a group of 22 (9 Organisation consists of sixteen youth male and 13 female) young citizens drawn groups involved in various projects within from registered youth organisations for the community in areas such as reproduc- training on governance. This was to help tive health, rubbish collection, the youth develop an understanding of how construction, theatre and HIV/AIDs to engage with the local administration. My awareness. Many resources have been allo- role as a government official in the train- cated to institutions and committees at ing was to help them understand the grassroots level and our concern was operations, policies and programmes whether they are used for the intended undertaken by the government, so as to beneficiaries, mainly the vulnerable people 1For a definition of social accountability, see the glossary (this issue).
  • 3. l Local champions: towards transparent, accountable governance in Embakasi, Kenya 155 Box 1: Jipange Youth Organisation and government officials embraced the youth. Among other things, they openly Our vision as a coalition youth group: a well- governed society and an empowered youth provided the information they sought. participating in decision-making processes. When Jipange participants decided to identify policy issues affecting young Our aims: improved development and democratic people in Embakasi, they visited various outcomes, through the active engagement of government offices to request information young citizens in policy, planning, resource mobilisation and programme implementation in on how youth involvement was supported sectors including youth and governance, in programmes and policy areas such as reproductive health and life skills, economic environment, health, unemployment, ICTs empowerment, environmental management and and insecurity. Security issues in Kenya are information and communication technology (ICTs). considered sensitive by the police. However, in his willingness to support the in the community. We identified and efforts by Jipange, the officer commanding started to engage with governance Kayole police division gave out statistics on processes, institutions and structures that the rate of crime in Embakasi. He chal- manage devolved funds in areas such as lenged the youth to be proactive in education, health and the environment. advocating for community policing. Once Plan Kenya had organised the Similar interactions occurred in all capacity building workshop, we young government offices they visited. With this people took the lead. Government officials information they compiled a report called attending the trainings shared with us their the ‘Embakasi youth agenda for gover- concerns and the activities undertaken by nance and development’, and shared it with their various offices. The constituency all who participated in the exercise through development committee quizzed us on how a forum presided over by the district information given to us would help the commissioner. community. We explained to them how we intended to increase accountability and Holding local institutions accountable transparency in grassroots governance and CYNTHIA: Barazas are grassroots policy development processes. meetings held at village levels and organ- The organisation later became a house- ised by chiefs, district officers and the local hold name in the district. The district administration to explain government commissioner, attending a ceremony for programmes and policies to the people. We the youth enterprise development fund, attended several barazas to encourage advised the youth in attendance to ‘emulate young people to take up the opportunities the Jipange Youth Organisation in their offered by government, such as those in consistent approach in demanding trans- Box 2. parency and accountability from grassroots development committees’. Box 2: Key government programmes • Youth enterprise development fund – loans Young citizen engagement with the local advanced to young people to promote their administration income generating activities. EDWINE: I became a key link person • Constituency development fund (CDF) – funds for improving infrastructure at grassroots between the young people and the govern- level. ment officials, making it easier for a • Local authority service delivery action plan collaborative working relationship to (LASDAP) – means by which municipalities can develop between these two key parties. initiate projects at grassroots levels. Initially neither found it easy to relate to • Local authority transfer fund (LATF) – to support street lighting and road repairs. each other. Gradually, this attitude changed
  • 4. 156 64 Edwine Ochieng and Cynthia Ochola Anyango A public district forum was held in districts in Kenya, to provide a platform for November 2010, attended by all district advocating on policy issues and good departmental heads and civil society governance at regional and national levels. organisations. At the forum, entitled ‘Embakasi youth agenda for governance Youths monitor government performance: and development’ we highlighted key social audits policy issues that we wanted the local EDWINE: A social audit is a way of meas- administration to address, revolving uring, understanding, reporting and around our aims (see Box 1). In attendance ultimately improving an organisation’s was the district commissioner, who social and ethical performance. It helps to commended the youths and promised to narrow gaps between vision and reality, work with his team to take up the concerns efficiency and effectiveness. It is a tech- we raised. Discussion on how to make nique to understand, measure, verify, every duty bearer responsible ensued, and report on and improve the social perform- a consensus emerged that grassroots gover- ance of the organisation (FAO, 2003). nance structures must be made In February 2010, with support from transparent and accountable to the public. Plan Kenya, the Embakasi youth The departmental heads committed to conducted social audits on government- incorporating our concerns into their funded projects at grassroots level. The respective work plans. Months later, the projects audited were those funded by the Ministry of Agriculture invited the chair- CDF and the local authority transfer fund man of Jipange Youth Organisation to (LATF). The aim of this exercise was as represent young people in the district agri- stated in Box 3. cultural stakeholders planning committee, In one school visited, worries were responsible for organising farmer’s field expressed about dubious contractors who days in the district, among other agricul- use political connections to get tenders tural activities. and later fail to fulfil them as specified. We generated a report on the outcome of the Networking: shared learning social audit, observing that projects were CYNTHIA: Jipange members, Plan gover- designed without community involve- nance staff and the district youth officer ment, some were incomplete due to delays visited Plan Kenya governance in government funds, and community programmes in Machakos, Kwale and members needed knowledge on project Tharaka districts. The purpose of these cycles and basic management skills. visits was to share and reflect on achieve- Completed projects were generating bene- ments, experiences and challenges and to borrow from best practices elsewhere. In Box 3: The aims of the social audit other districts, the young people had mini- • Assessing the physical and financial gaps mal ideas on how to engage with the local between needs and resources available for local administration. In Tharaka, for instance, it development. transpired that the local administration • Creating awareness among beneficiaries and had not shared with the youth information providers of local social and productive services. • Increasing efficacy and effectiveness of local on LASDAP and its possible benefit to development programmes. them. From these tours we learnt that there • Scrutiny of various policy decisions, keeping in was value in a collaborative approach when view stakeholder interests and priorities, working with the government and civil particularly of marginalised groups. society. This prompted us to register a • Estimating the opportunity costs to stakeholders when not getting timely access to national youth and governance consortium public services. in June 2010, with membership from seven
  • 5. l Local champions: towards transparent, accountable governance in Embakasi, Kenya 157 Photo: Peter Nderitu fits, such as access to affordable social serv- ices. The report was shared with the district development officer, district commissioner and grassroots develop- ment committees. E-governance CYNTHIA: Plan Kenya supported our organisation by installing an ICT resource centre. As members we established its purpose as providing the public with access to information, and promoting economic empowerment and e-governance. E-governance refers to the use by government agencies of ICTs that can transform relations with citizens, busi- nesses and other arms of government. These technologies can help improve the delivery of government services to citizens, The Jipange Youth Organisation: a youth-friendly their interactions with business and indus- resource centre. try, their empowerment through access to information and more efficient govern- proposed supporting the construction of ment management. Ultimately they can public accountability boards – notice help reduce corruption and costs and boards used to display information on increase transparency and revenue. By community activities supported by the narrowing the distance between service government for the benefit of the people. providers and clients, our resource centre They are used to enhance transparency and has become central in helping community accountability on resource use. members access government services The district commissioner accepted the online. idea and proposed that they be put in key district offices including his own. Our role Box 4: Government online services was to help coordinate the information • Completing tax returns. posted on the boards and create awareness, • Tracking applications for identity cards and leading to their use to promote trans- passports. parency and accountability. However, it has • E-learning for Kenya certificate of primary education curriculum. not been easy to assess (yet) whether • Government advertised jobs. accessing this information is changing • Applying for devolved funds. service delivery or access to government services. Will transparency lead to accountability in Embakasi? Box 5: Information provided on public CYNTHIA: Many questions have arisen on accountability boards how transparent and accountable grass- • Government departmental service charters. roots governance processes are to the • Devolved funds project details. community. Information on the use of • Government tenders. public funds was never made available to • Reports on use of public funds such as the youth fund. the public before, making it difficult to • Women’s enterprise development fund and know the status of the many government- emergency contacts. initiated programmes. Plan Kenya
  • 6. 158 64 Edwine Ochieng and Cynthia Ochola Anyango Photo: Peter Nderitu Public accountability boards: set up in a partnership between Jipange Youth Organisation and Plan Kenya. Challenges and lessons learnt For Plan this was a development CYNTHIA AND EDWINE: Raising the process in which beneficiaries made their voice and participation of young people in contributions through participation and development and governance processes in needed only transport costs. Out-of-pocket Embakasi has had its challenges. allowances were not refunded. But many Awareness levels on accountability youth felt they should be granted among most community people, including allowances for time spent in the work- other youths, was very low. This meant shops, since many Jipange members were limited understanding and take-up of our jobless and faced other economic chal- initiatives. Government officials themselves lenges. As a result, many deserted and had no idea, for example, about the stopped engaging in our activities. purpose of public accountability boards. The most challenging aspect of this As a group, we lacked adequate support programme was the perception held by a for tracking our impact. There were few government officials and community instances where Plan Kenya was slow in members that our involvement in the gover- responding to our needs, leading to activi- nance programme was motivated by money ties falling behind the scheduled sub-granted to us by Plan Kenya, which was timeframe. For example, the public not the case. This obstructed our efforts to accountability boards, which may have a convince government officials to participate significant impact on local accountability, in certain activities and embrace us as were put in place almost towards the end of young people and provide the support we the project in October 2010, so we didn’t needed. Their failure to do so did not deter have a way to systematically track that us from implementing our activities, and impact over time. working closely with them as partners.
  • 7. l Local champions: towards transparent, accountable governance in Embakasi, Kenya 159 Photo: Peter Nderitu Public accountability boards. The Embakasi district service charter outlining the office’s role and core functions as well as its vision, mission and services.
  • 8. 160 64 Edwine Ochieng and Cynthia Ochola Anyango Photo: Peter Nderitu A public accountability board displaying information on community activities supported by the government. They are used to enhance transparency and accountability. Creating a broader collaborative participation in decision-making processes. network among key champions is neces- EDWINE: Building a partnership with sary for governance programmes to young people is not an easy or obvious task. succeed. So too is communities’ involve- Governments and youths rarely find ment in creating organisations which will common working ground and even when shape and effectively implement the gover- they do, there is normally suspicion to be nance agendas. The Jipange governance overcome. The collaborative working rela- initiative succeeded due to the involvement tionship between the Jipange Youth of sixteen individual youth groups that Organisation and me was helped by the were beginning to gain a voice in the fact that when Plan Kenya first introduced community. Through our joint collabora- the programme in Embakasi, they did so tion, we were able to boldly undertake the through my office, which also registered the governance programme and increase our organisation. This was the beginning of an
  • 9. l Local champions: towards transparent, accountable governance in Embakasi, Kenya 161 Photo: Peter Nderitu The Jipange Youth Organisation and visitors at the Plan regional youth and governance forum held at the Panafric Hotel. interesting journey. Throughout the needed, bringing key stakeholders on programme I facilitated almost all the board and linking programme monitoring capacity building workshops and forums to eventual policy-influencing. organised by the youth group. In all the activities undertaken by the group, we Conclusion consulted extensively and refined our Perhaps our most important conclusion approaches before implementation with relates to which actors were involved and technical assistance from the Plan Kenya how. We understood from the start that Nairobi Urban Development Programme. governance and development processes The youths proved to be very organised and cannot be delinked from the political dedicated to the governance programme, processes that exist at the grassroots level. which encouraged government officials to Nor can they survive without the good will see them as partners in their daily activi- of both the political players and opinion ties. leaders who hold sway in decision-making. Communication and information shar- Plan Kenya took a risk in giving the youth ing was also key in strengthening the such a lead role, which proved well justi- partnership and enhancing the quality of fied. The partnership between us – Edwine decisions taken to promote governance at and Cynthia – and other Jipange members the grassroots. was crucial. Edwine opened the door to We found that with success, communi- local government and held it open, and ties’ expectations are raised and the Cynthia and her peers came in and made demand for scaling up increases. There- things start happening in a way that is fore, ‘supply’ has to be ready to meet more accountable to youth and other citi- ‘demand’ and an inclusive approach is zens.
  • 10. 162 64 Edwine Ochieng and Cynthia Ochola Anyango CONTACT DETAILS Edwine Ochieng Gender and Social Development Officer Embakasi District Office Government of Kenya PO Box 20430-00100 Nairobi Kenya Tel: + 254 0720455120 Email: moveonafrika@yahoo.com Cynthia Anyango Ochola Secretary Jipange Youth Organisation Embakasi District PO Box 174-0518 Kayole Nairobi County Kenya Tel: +254 0726243700 Email: jipangeyo@yahoo.com REFERENCES FAO (2003) A handbook for trainers on participatory local development: The Panchayati Raj model in India. FAO Regional Office for Asia and the Pacific Bangkok, August 2003. RAP publication 2003/07. Online: www.fao.org/docrep/006/ad346e/ad346e00.htm KNBS (2009) Kenya population and housing census. Kenya National Bureau of Statistics.