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Delivering Train the Trainer Training



      Sweet Training Learning Consultancy is a dynamic, imaginative, committed,
      professional and focused organisation with a wealth of experience of working
      in the Private, Public, Charitable, Supported Housing, Voluntary and Social
      Enterprise sectors.

      If you require a fully comprehensive list of our Leadership, Management and
      Organisational Development Training and Consultancy Services then do
      contact us: Mobile: 07796 990 220 email: info@sweet-tlc.co.uk


      Contents

                                                              Page
      Our training ethos                                          1
      What is included with our training                          2
      Examples of Train the Trainer course                      3-5
      outlines
      Examples of methodology                                      6
      Sweet Train the Trainer Trainers                             7
      Schedule of Rates                                            8
      Recent & Current Clients                                     8




South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF         Page 0 of 8
  South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ
                   phone: 07796 990 220 or 07979 838 955
              email: info@sweet-tlc.co.uk   web: www.sweet-tlc.co.uk
                                Reg Co No: 5666504
Our Training Ethos

      • We are committed to promoting anti-discriminatory practice in training. This
        commitment has enabled us to develop strategies and ways of working that
        remove barriers to learning and encourage inclusion. We use participatory
        approaches, encouraging people to draw on their experience to develop
        their own and each other's learning. Sweet trainers are skilled in allowing
        learners to discover their own internal barriers that prevent their personal
        and continuous development as managers.

      • We deliver training in varied ways to ensure the engagement of all including;
        icebreakers, energisers and quizzes while our case studies, role plays and
        scenarios are always up-to-date and relevant to the topic.

      • We enable people to use theory to inform practice. When presentations are
        given they are short, relevant and evidence based. Participants are always
        given opportunities to reflect on new information and apply it to their own
        experience and workplace.

      • Each course involves learners setting immediate and medium-term
        individual SMART goals to take back to the workplace. These can then
        monitored by his/her line manager.


      • The recognition of the diversity of backgrounds, differing learning styles
        (activist/theorist/ reflector/pragmatist) and individual preference for small or
        large group activity runs through all of our courses.


                Honey and Mumford's Learning Styles



                                    Reflector         Theorist




                                   Pragmatist         Activist




South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF               Page 1 of 8
  South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ
                   phone: 07796 990 220 or 07979 838 955
              email: info@sweet-tlc.co.uk   web: www.sweet-tlc.co.uk
                                Reg Co No: 5666504
Our Train the Trainer training services include as standard:

             Preparation of course outlines
             Designing and delivering each course in agreement with the client;
              preparation of handbooks, handouts and templates as necessary
              (including Large Print format if required)
             All materials make use of plain language, san serif fonts and contain
              minimum jargon content
             Copies of PowerPoint slides and additional material generated during
              the course are forwarded to each learner for their reference




          Evaluation of each course is gathered from the learners and is provided to
          the course commissioner in writing.

          We believe it important that learning is followed up in the workplace. At an
          agreed time we can contact your organisation to evaluate the
          effectiveness of our training.




South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF             Page 2 of 8
  South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ
                   phone: 07796 990 220 or 07979 838 955
              email: info@sweet-tlc.co.uk   web: www.sweet-tlc.co.uk
                                Reg Co No: 5666504
Examples of Train the Trainer courses delivered
                         Example 1: Aims, Objectives & Outputs


          •

 Aims:
 To enable participants:
    • to be more effective in delivering training in their workplace
    • to develop the skills needed to plan, design, deliver and evaluate training sessions
       delivered to managers, staff, stakeholders and client groups
    • to expand in scope and confidence as trainers of others.

 Objectives:
 For participants to be able to:
    • recall how adults learn and about their learning styles
    • demonstrate knowledge of basic communication skills
    • be more confident when presenting learner-centred training
    • create a supportive learning environment where participants feel free to explore
       personal and organisational barriers & biases
    • evaluate the delivery of training sessions;
    • identify their existing skills and take steps in filling any gaps.

 Outputs:
 Our training programme will compliment the effectiveness of your organisation’s HR
 policies and procedures and performance management system.
 Outputs:
   Participants will be better able to achieve your organisations goals by being:
     • equipped with the skills they need to successfully 'teach' others
     • confident in delivering training to others
     • able to deliver good quality training or presentations to external organisations




South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF              Page 3 of 8
  South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ
                   phone: 07796 990 220 or 07979 838 955
              email: info@sweet-tlc.co.uk   web: www.sweet-tlc.co.uk
                                Reg Co No: 5666504
Examples of Train the Trainer courses delivered
                             Example 2: Content of a 2-Day Course
      Day 1

      10.00     Introduction/Course Overview

      10.20     About adult learning

      11.15     Coffee

      11.30     Groups and Communication

      1.00      Lunch

      2.00      Learning styles

      2.40      Tea

      3.00      Educational aims and objectives/Planning

      4.15      Micro-Teach Preparation

      4.30      Close


      Day 2

      10.00     Learning Review

      10.20     Learning methods and strategies

      11.15     Coffee

      11.30     Presentation styles and techniques

      12.15     Learning Assessment

      1.00      Lunch

      2.00      Learning Resources

      2.30      Micro-Teach Preparation

      3.00      Tea

      3.15      Observe and feedback

      4.15      Next steps

      4.30      Evaluation and Close




South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF   Page 4 of 8
  South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ
                   phone: 07796 990 220 or 07979 838 955
              email: info@sweet-tlc.co.uk   web: www.sweet-tlc.co.uk
                                Reg Co No: 5666504
Examples of Train the Trainer courses delivered
                              Example 3: Content of a 1-Day Course


      Time    Session Content

      10.00
              Registration ~ Wish List

              Introductions, group agreement, icebreaker
              Part 1: How adults learn and potential barriers to learning
      10.20

              Exercise: What prevents people from learning?

      10.40   Part 2: Learning styles

              Exercise: Identifying your style

                      The learning cycle

      11.00   Break
      11.15   Communication
                  Words, music & dance

      11.45   Effective Presentation skills
                      Skills involved
                      Learner centred
                      Equipment use

      12.00   Exercise: Presentation scenarios ~ preparing for after lunch

      12.30   Lunch
      1.00    Short 5 minute presentations

      1.45
              Creating a supportive learning environment
                      Allowing learners to explore personal and organisational barriers
                      Allowing learners to explore biases around age and ethnicity (Scenarios)
      2.30
              The elements of a successful training session
                      Case studies
      3.00    Break

      3.15    Evaluating training delivery and outcomes
                      Recording activities
                      Levels of feedback
                      Measuring outcomes


      3.45
              Setting Goals

              Revisit the morning’s wish list
      4.00    Close




South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF                      Page 5 of 8
  South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ
                   phone: 07796 990 220 or 07979 838 955
              email: info@sweet-tlc.co.uk   web: www.sweet-tlc.co.uk
                                Reg Co No: 5666504
Examples of methodology used

      Exploring Different Learning Styles

      Slide 1: Discussion on Adult & Young people’s ability to learn.
      Then, participants work ndividually to idenity their learning style preference
      followed by a whole group general discussion on their findings.


                              Exercise: How do adults
                                       learn?
                          • Do adults learn differently from young
                            people? Yes?No?

                          •Page 1 of your Exercises Handbook
                          •Complete the questionnaire
                              –Firstly as an individual
                              –Then we’ll complete it as a whole group

                                                                               9




      Slide 2: Part of the section of slides and different learning styles


                   Individuals are stimulated to learn in
                               different ways


                                    Reflector         Theorist




                                   Pragmatist         Activist




South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF           Page 6 of 8
  South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ
                   phone: 07796 990 220 or 07979 838 955
              email: info@sweet-tlc.co.uk   web: www.sweet-tlc.co.uk
                                Reg Co No: 5666504
Schedule of Rates

      Daily rates for delivery to your bespoke requirements:

             £450 for up to 15 learners (one trainer).
             £750 for over 15 learners (one trainer and one facilitator)




                                  Recent clients include:

      Young Bristol: Delivering a one-day workshop on effective training and
                                presentation delivery

      Princes Royal Trust for Carers: Delivering training on facilitation and
                               presentation skills for staff running carers and
                               consultation groups

      African Initiatives: Delivering training on facilitation skills to enable staff to
                                 work with a wide variety of groups

      Bristol East Side Traders (BEST): Working with managers and senior staff
                               who are responsible for co-ordinating a number of
                               community & resident steering Groups




South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF               Page 7 of 8
  South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ
                   phone: 07796 990 220 or 07979 838 955
              email: info@sweet-tlc.co.uk   web: www.sweet-tlc.co.uk
                                Reg Co No: 5666504
Sweet Train the Trainer Trainers

                     Jim McNeill

                      Jim has long had hands-on experience in the Business, Arts, Public
                      and Voluntary Sectors. After running his own catering businesses in
                      the 1970s he moved to Bristol in order to focus on his writing and
                      performing. During this time he was also employed by Bristol Social
                      Services Department, where he worked with adults with learning
                      difficulties. Between1999–2002 Jim was Horticultural Trainer
                      developing opportunities in horticulture for people with learning
                      difficulties, individuals with mental health issues and the numerous
                      happy volunteers who gained invaluable experience at the City Farm.
      In 2002 he was appointed Director of Volunteering Bristol. Jim has a 100%
      successful record of fundraising and partnership initiatives and is highly experienced
      at policy development and strategic planning. He has developed and delivered
      successful training courses throughout his career, most recently for the voluntary
      sector in the Greater Bristol area as well as providing 1:1 Personal Development and
      Time Management programmes for Senior Managers. He is an Associate Member of
      the Chartered Institute of Personnel and Development. Jim continues to combine his
      love of the arts in a semi-professional capacity and is a respected social historian.

      Sandra Duck:
                 Sandra’s background is in sales and marketing. From the late 1980s she
                  worked for Alexandra plc, managing a team of 40 sales and customer
                  service staff handling client accounts totalling £20m. In May 2000 she
                  joined the world renowned Bristol Blue Glass as General Manager where
                  she won a national business award, presented by the Chancellor,
                  Gordon Brown. From 2005 she worked part-time as a business advisor
                  and has developed and delivered training, learning and consultancy in a
                  freelance capacity. She is a fully accredited Business Adviser, a qualified
                  life coach and CIPD certified trainer. Sandra has also taught Persian
                  Dance for ten years and has run hugely popular Dance and Yoga
      Holidays for the past five years.


      Colin Dyson

                    Colin has 15 years of experience working in or managing Day Centres,
                    hostels, prisons and supported housing. He has run his own training
                    and consultancy company over the last seven years and has worked
                    with a broad range of organisations across the homeless and
                    supported housing sector developing working practise and standards.
                    As well as experience as an operational manager in the Social Care
                    sector, Colin’s training is underpinned by a considerable body a
                    technical knowledge in the delivery of learning to adults obtained
                    thorough study for a Post Graduate Diploma in Adult and Continuing
                    Education. Colin has developed particular training experience in
                    promoting service user participation, assessment skills, evaluation
      skills and the management of risk, but is constantly developing new courses to
      respond to the developing needs of Social Care providers.

South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF                    Page 8 of 8
  South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ
                   phone: 07796 990 220 or 07979 838 955
              email: info@sweet-tlc.co.uk   web: www.sweet-tlc.co.uk
                                Reg Co No: 5666504

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'Train The Trainer' training ~ Sweet TLC Ltd

  • 1. Delivering Train the Trainer Training Sweet Training Learning Consultancy is a dynamic, imaginative, committed, professional and focused organisation with a wealth of experience of working in the Private, Public, Charitable, Supported Housing, Voluntary and Social Enterprise sectors. If you require a fully comprehensive list of our Leadership, Management and Organisational Development Training and Consultancy Services then do contact us: Mobile: 07796 990 220 email: info@sweet-tlc.co.uk Contents Page Our training ethos 1 What is included with our training 2 Examples of Train the Trainer course 3-5 outlines Examples of methodology 6 Sweet Train the Trainer Trainers 7 Schedule of Rates 8 Recent & Current Clients 8 South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 0 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ phone: 07796 990 220 or 07979 838 955 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • 2. Our Training Ethos • We are committed to promoting anti-discriminatory practice in training. This commitment has enabled us to develop strategies and ways of working that remove barriers to learning and encourage inclusion. We use participatory approaches, encouraging people to draw on their experience to develop their own and each other's learning. Sweet trainers are skilled in allowing learners to discover their own internal barriers that prevent their personal and continuous development as managers. • We deliver training in varied ways to ensure the engagement of all including; icebreakers, energisers and quizzes while our case studies, role plays and scenarios are always up-to-date and relevant to the topic. • We enable people to use theory to inform practice. When presentations are given they are short, relevant and evidence based. Participants are always given opportunities to reflect on new information and apply it to their own experience and workplace. • Each course involves learners setting immediate and medium-term individual SMART goals to take back to the workplace. These can then monitored by his/her line manager. • The recognition of the diversity of backgrounds, differing learning styles (activist/theorist/ reflector/pragmatist) and individual preference for small or large group activity runs through all of our courses. Honey and Mumford's Learning Styles Reflector Theorist Pragmatist Activist South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 1 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ phone: 07796 990 220 or 07979 838 955 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • 3. Our Train the Trainer training services include as standard:  Preparation of course outlines  Designing and delivering each course in agreement with the client; preparation of handbooks, handouts and templates as necessary (including Large Print format if required)  All materials make use of plain language, san serif fonts and contain minimum jargon content  Copies of PowerPoint slides and additional material generated during the course are forwarded to each learner for their reference Evaluation of each course is gathered from the learners and is provided to the course commissioner in writing. We believe it important that learning is followed up in the workplace. At an agreed time we can contact your organisation to evaluate the effectiveness of our training. South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 2 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ phone: 07796 990 220 or 07979 838 955 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • 4. Examples of Train the Trainer courses delivered Example 1: Aims, Objectives & Outputs • Aims: To enable participants: • to be more effective in delivering training in their workplace • to develop the skills needed to plan, design, deliver and evaluate training sessions delivered to managers, staff, stakeholders and client groups • to expand in scope and confidence as trainers of others. Objectives: For participants to be able to: • recall how adults learn and about their learning styles • demonstrate knowledge of basic communication skills • be more confident when presenting learner-centred training • create a supportive learning environment where participants feel free to explore personal and organisational barriers & biases • evaluate the delivery of training sessions; • identify their existing skills and take steps in filling any gaps. Outputs: Our training programme will compliment the effectiveness of your organisation’s HR policies and procedures and performance management system. Outputs: Participants will be better able to achieve your organisations goals by being: • equipped with the skills they need to successfully 'teach' others • confident in delivering training to others • able to deliver good quality training or presentations to external organisations South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 3 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ phone: 07796 990 220 or 07979 838 955 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • 5. Examples of Train the Trainer courses delivered Example 2: Content of a 2-Day Course Day 1 10.00 Introduction/Course Overview 10.20 About adult learning 11.15 Coffee 11.30 Groups and Communication 1.00 Lunch 2.00 Learning styles 2.40 Tea 3.00 Educational aims and objectives/Planning 4.15 Micro-Teach Preparation 4.30 Close Day 2 10.00 Learning Review 10.20 Learning methods and strategies 11.15 Coffee 11.30 Presentation styles and techniques 12.15 Learning Assessment 1.00 Lunch 2.00 Learning Resources 2.30 Micro-Teach Preparation 3.00 Tea 3.15 Observe and feedback 4.15 Next steps 4.30 Evaluation and Close South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 4 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ phone: 07796 990 220 or 07979 838 955 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • 6. Examples of Train the Trainer courses delivered Example 3: Content of a 1-Day Course Time Session Content 10.00 Registration ~ Wish List Introductions, group agreement, icebreaker Part 1: How adults learn and potential barriers to learning 10.20 Exercise: What prevents people from learning? 10.40 Part 2: Learning styles Exercise: Identifying your style  The learning cycle 11.00 Break 11.15 Communication  Words, music & dance 11.45 Effective Presentation skills  Skills involved  Learner centred  Equipment use 12.00 Exercise: Presentation scenarios ~ preparing for after lunch 12.30 Lunch 1.00 Short 5 minute presentations 1.45 Creating a supportive learning environment  Allowing learners to explore personal and organisational barriers  Allowing learners to explore biases around age and ethnicity (Scenarios) 2.30 The elements of a successful training session  Case studies 3.00 Break 3.15 Evaluating training delivery and outcomes  Recording activities  Levels of feedback  Measuring outcomes 3.45 Setting Goals Revisit the morning’s wish list 4.00 Close South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 5 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ phone: 07796 990 220 or 07979 838 955 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • 7. Examples of methodology used Exploring Different Learning Styles Slide 1: Discussion on Adult & Young people’s ability to learn. Then, participants work ndividually to idenity their learning style preference followed by a whole group general discussion on their findings. Exercise: How do adults learn? • Do adults learn differently from young people? Yes?No? •Page 1 of your Exercises Handbook •Complete the questionnaire –Firstly as an individual –Then we’ll complete it as a whole group 9 Slide 2: Part of the section of slides and different learning styles Individuals are stimulated to learn in different ways Reflector Theorist Pragmatist Activist South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 6 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ phone: 07796 990 220 or 07979 838 955 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • 8. Schedule of Rates Daily rates for delivery to your bespoke requirements:  £450 for up to 15 learners (one trainer).  £750 for over 15 learners (one trainer and one facilitator) Recent clients include: Young Bristol: Delivering a one-day workshop on effective training and presentation delivery Princes Royal Trust for Carers: Delivering training on facilitation and presentation skills for staff running carers and consultation groups African Initiatives: Delivering training on facilitation skills to enable staff to work with a wide variety of groups Bristol East Side Traders (BEST): Working with managers and senior staff who are responsible for co-ordinating a number of community & resident steering Groups South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 7 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ phone: 07796 990 220 or 07979 838 955 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • 9. Sweet Train the Trainer Trainers Jim McNeill Jim has long had hands-on experience in the Business, Arts, Public and Voluntary Sectors. After running his own catering businesses in the 1970s he moved to Bristol in order to focus on his writing and performing. During this time he was also employed by Bristol Social Services Department, where he worked with adults with learning difficulties. Between1999–2002 Jim was Horticultural Trainer developing opportunities in horticulture for people with learning difficulties, individuals with mental health issues and the numerous happy volunteers who gained invaluable experience at the City Farm. In 2002 he was appointed Director of Volunteering Bristol. Jim has a 100% successful record of fundraising and partnership initiatives and is highly experienced at policy development and strategic planning. He has developed and delivered successful training courses throughout his career, most recently for the voluntary sector in the Greater Bristol area as well as providing 1:1 Personal Development and Time Management programmes for Senior Managers. He is an Associate Member of the Chartered Institute of Personnel and Development. Jim continues to combine his love of the arts in a semi-professional capacity and is a respected social historian. Sandra Duck: Sandra’s background is in sales and marketing. From the late 1980s she worked for Alexandra plc, managing a team of 40 sales and customer service staff handling client accounts totalling £20m. In May 2000 she joined the world renowned Bristol Blue Glass as General Manager where she won a national business award, presented by the Chancellor, Gordon Brown. From 2005 she worked part-time as a business advisor and has developed and delivered training, learning and consultancy in a freelance capacity. She is a fully accredited Business Adviser, a qualified life coach and CIPD certified trainer. Sandra has also taught Persian Dance for ten years and has run hugely popular Dance and Yoga Holidays for the past five years. Colin Dyson Colin has 15 years of experience working in or managing Day Centres, hostels, prisons and supported housing. He has run his own training and consultancy company over the last seven years and has worked with a broad range of organisations across the homeless and supported housing sector developing working practise and standards. As well as experience as an operational manager in the Social Care sector, Colin’s training is underpinned by a considerable body a technical knowledge in the delivery of learning to adults obtained thorough study for a Post Graduate Diploma in Adult and Continuing Education. Colin has developed particular training experience in promoting service user participation, assessment skills, evaluation skills and the management of risk, but is constantly developing new courses to respond to the developing needs of Social Care providers. South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 8 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ phone: 07796 990 220 or 07979 838 955 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504