1. 402-578-9915 Jessica L. Carpenter 8217 Manderson Circle
jessicaleecarpenter@yahoo.com Omaha, NE 68134
Objective
Obtain a position in a company where I can utilize my psychology degree that will also provide experience for my MSW degree.
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Applicable Skills and Certifications
 Proven Leader and Manager in multiple forums
 SAFE Certified - Safe Environment Trained
 Microsoft Office, QuickBooks, PeachTree, MAS 90, Vi, Oracle, SAP, and Crystal Reports
 Member of National Association of Social Workers
 Toastmasters
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Experience and Work History
Heartland Family Services- Youthlinks April 2016-current
Program Specialist III
 Provide direct supervision of Juvenile Services Triage Center youth
 Assist in intake process,assessment,and discharge process
 Assist youth in formulating and achieving personal set goals
 Maintain confidentiality of clients and records
 Facilitate psycho educationalgroups
 Establish positive working relationship and knowledge of community resources available to clients
ConAgra Foods May 2015-July 2016
Financial Specialist II- Freight Pay Domain
 Process invoices per contracted terms
 Ensure accuracy of invoice information input into the system
 Prioritize daily workload to ensure all deadlines are met
 Elected lead on an employee resource network
 Active participation in Toastmasters,completing a Competent Communicator manual
 Research and resolve customer inquiries and discrepancies in a clear and concise way
Manpower December 2014-May 2015
Transportation Coordinator at ConAgra Foods
 Managed research of accessorial reports along with approval or denial of requests
 Tracked plant ready notifications versus planned pick-up
 Monitored tendering process according to clients’ needs and expectations
 Monitored and reported of Track loads to ensure high value deliveries succeeded
 Closely incorporated client communication and rapport to resolve discrepancies
Midwest Accounting/Complete Payroll Services September 2013-November 2014
Tax Preparer/Payroll Specialist/Bookkeeper
 Prepared tax documents for clients
 Processed payroll for Stagehands unions in Omaha, Lincoln, and Sioux City, IA
 Provided monthly P&Ls for review by CPA
 Kept books for 50 clients
 Paid taxes, insurance, and otherfees for clients
 Notary Services
Wells Fargo Bank November 2011-Febuary 2013
Personal Banker
 Brought in $279,000 in new loan dollars during a loan campaign
 Consistently gained recognition for being a sales and customer service leader
 Built relationships with current and new business customers
 Named compliance auditor for the branch and kept in line with FDIC regulations
 SAFE certified and Notary Public
 Trained all new bankers in sales and service expectations

2. 402-578-9915 Jessica L. Carpenter 8217 Manderson Circle
jessicaleecarpenter@yahoo.com Omaha, NE 68134
CPI Corp April 2010- November 2011
Photographer/ Studio Manager/District Manager in Training
 Hiring manager and training manager for 8 studios in district
 Developed sales driven training that was implemented company wide
 Forecasted and created weekly schedules for district of 17 studios
 Received recognition for consistently hitting and exceeding sales and customer service goals
 Assisted in helping district hit sales and customer service goals and created tracking sheets to aid
Whispering Pines AssistedLiving May 2005- February 2008
Office Manager
 Maintained financial records for accountant
 Developed training programs that were in compliance with required state and facility trainings
 Developed employee handbook
 Ensured all employee records were compliant with state requirements
 Processed payroll weekly for staff of 60
 Made schedules for staff ensuring we were staffed appropriately for the amount of patients we had on the floor
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Education
Grace Abbott School of Social Work (UNO) Aug. 2016- May 2018
University of Nebraska Omaha May 2015- Aug. 2016
Metropolitan Community College Nov. 2009- May 2015
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Volunteer Work
Holy Name Housing Aug.2009-current
Volunteer Instructor
Teach financial awarenessclasses to residents in the housing program. I cover topics such as how to balance a check book,w hy
credit is important,and how to create good credit. These classes are part of the required curriculum to graduate the program and
become a homeowner. This position hasallowed me to learn about different cultures,specifically South Sudan and how money
matters are handled there compared to here.
Nebraska Paint-A-Thon Aug.2010-current
Crew lead/Painter
Coordinate a crew of twenty-five or more volunteersto work on two Saturdays during the month of August to scrape and paint a
house in a low income area of the Omaha area. Meet with the homeowner to find out what color they select and if they have any
special instructions. Ensure homeowner is satisfied with the work completed.
Holy Name School Aug.2012-current
Coach/Mentor
I coach volleyball,soccer, and running. I work mainly with girls that are in fifth grade through eighth grade. In addition to teaching
new sports skillsto these girls I have become the adult “go to” for many of them on how to deal with situations that they are unsure of
how to deal with. My main focuses with these girlsis creating a sisterhood between them and focus less on winning and losin g.
Ready RP National Wrestling Team Nov. 2013-current
Tutor/Mentor
Provide academic tutoring for at risk youth. In this role I am more than a tutor and have found that I am a surrogate parent for some
of them. In addition to tutoring I try to be a positive influence and teach acceptance of those who come from a different background
or act different than they do.
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