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ADDITIONAL NOTES                                                     BM014-3-3-DMKG


DECISION MAKING MODELS

Introduction

-Organizations and individuals are faced almost daily with the problems of having to
make decisions. The decision-making process is made difficult by the presence of
uncertainty concerning the surrounding environment.

-For example, a company in the process of formulating an advertising strategy is
uncertain not only of its competitors’ responses but also of the market demand for its
product. Yet, a decision must be made on product pricing, the choice of markets, the
advertising media, and the size of the advertising budget.

-Prior to these decisions, the same company must decide on the scale of its productive
facilities. What machines should be purchased to manufacture the product? Should the
company start out on a small production scale and later expand, or should it remain
small? Should it start out with a large production capacity on the premise that the market
demand will be great?

-In this chapter we shall present the basic concepts of decision theory and illustrate
various methods that have been employed to solve management decision problems.

-Note: Problem formulation or model development need to be completed before solving
and making decisions.

Problem Formulation

-The first step involved identifying:
                 -Decision alternatives / choices
                 -Uncertain/chance events /state of nature
                 -consequences/objectives- e.g max profit/ min cost
-Use technique:
                 -Payoff tables
                 -Shows consequences of various combination of decision alternatives &
                 state of nature/uncertainties
                 -consequences are known as payoffs (profit, costs, time)
-Example: making investment decision: deciding to purchase a real estate…..


Payoff tables

E.g .1 Mr Azlan deciding to purchase 1 of 3 types of real estate:
         d1 = apartment building
         d2 = office building
         d3 = warehouse
To choose the best 1, depends on the future economic condition(state of nature):

                                                                                        1
ADDITIONAL NOTES                                                     BM014-3-3-DMKG

         s1 = Good Economic Condition (GEC)
         s2 = Poor Economic Condition (PEC)

Alternatives/Choices           GEC(s1)                       PEC(s2)
Apartment (d1)                 15                            7
Office (d2)                    22                            -4
Warehouse (d3)                 12                            9


His objective is to maximize profit.


Types of Decision Problems

   1. Decision making under certainty
      In this class of problems, the decision maker (by some means) knows for certain
      which event will occur. In the context of the types of problems presented in this
      chapter, decision making under certainty is reduced to the trivial task of selecting
      the action yielding the highest payoff once we know what event to expect. For
      example, referring to example 1 above, if Mr.Azlan has the reliable information
      that the economic condition this year will be in a good condition, he would
      definitely purchase office building, because it gives the highest payoff. As you
      might guess, such decision problems rarely occur.

   2. Decision making under uncertainty
      Decision making under uncertainty refers to problems in which the decision
      maker does not know for certain which event will occur. There are two types of
      such problems- probabilistic and non-probabilistic decision problems.

       2.a.Nonprobabilistic decision problems
       It occurs when management does not have reasonable estimates of the likelihoods
       of the occurrence of various events. Thus, certain management may not have
       adequate information to assign probabilities to the four possible events.

       2.b.Probabilistic decision problem
       The decision maker is able to assign probabilities to the various events that may
       occur.


   2.a.Non-probabilistic decision rules
   -When decision maker has less ability in assessing the probabilities ( no information
   on the future events),
   -or desire a simple best-case and worse-case analysis
   -There are 4 approaches to use:

   1) Maximax (optimistic) approach- for the risk taker person

                                                                                        2
ADDITIONAL NOTES                                                       BM014-3-3-DMKG


        -Choose the best possible pay off (profit).
        Step 1 : Identify and List the maximum payoff of each alternative (row-wise)
        Step 2: find & select the best possible payoff (e.g. largest profit)- (column-wise)
        Note: “minimin” if the payoff are costs
alternatives            GEC                     PEC                      Maximum p/off
d1                      15                      7                        15
d2                      22                      -4                       22
d3                      12                      9                        12

                                                               maximax

       So, choose d2 (office) which gives the highest payoff


   2) Maximin(conservative) approach-for the risk averse person
      -Choose the best from the worst possible payoff (profit)
      Step 1: List the minimum payoffs of each alternative (row-wise)
      Step 2:Choose alternative that provide overall maximum payoff (column-wise)
      Note: “minimax” if the payoff are costs.

alternatives           GEC                     PEC                     Minimum p/off
d1                     15                      7                       7
d2                     22                      -4                      -4
d3                     12                      9                       9


                                                  Maximin
So, choose d3(warehouse) which gives the highest payoff.

   3) Minimax Regret Approach/rule
      -Minimizing the regrets for not making the best decision
      Step 1: Subtract each entry in a column from the largest entry in that column.
      opportunity loss (regret) = difference between payoff of the best decision
      alternative and the payoff of alternative chose.


        Regret / Opportunity loss table
alternative       GEC                                    PEC
d1                15                22 - 15 = 7          7                  9–7=2
d2                22                22 - 22 = 0          -4                 9 – (-4) = 13
d3                12                22 – 12 = 10         9                  9–9=0


Choose the highest value



                                                                                              3
ADDITIONAL NOTES                                                       BM014-3-3-DMKG




        Regret/opportunity loss table
alternatives         GEC                       PEC                    Minimax
d1                   7                         2                      7
d2                   0                         13                     13
d3                   10                        0                      10

                      Minimum regret

       So, the best decision is to choose d1 ( apartment)


   4) Criterion of Realism ( Hurwicz Criterion)
      -Balance, neither purely optimistic, nor pessimistic
      -Pay off are weighted by a coefficient of optimism :
      ( α ) ( max in row) + ( 1 – α) (min in row)

alternatives   GEC         PEC             Criterion of realism (α =0.75)
d1             7           2               (0.75) ( 7) + ( 0.25) (2) = 5.75
d2             0           13              (0.75) (13) + (0.25) ( 0) = 9.75
d3             10          0               (0.75) (10) + (0.25) (0) = 7.5



                         Best alternative
       So, the best alternative will be purchasing office building (d2).


    2.b.Probabilistic decision problems
       -When the decision maker is able to assign probabilities to the various events, it
       is then possible to employ a probabilistic decision rule called the Bayes criterion.
       -The Bayes criterion selects the decision alternative having the maximum
       expected payoff.
       -Some of the textbook referring this Bayes decision to Expected value (EV)
       approach which indicates the same interpretation.
       -However, EV approach might have slight different in terms of calculation
       technique.
       -If the decision maker is working with a loss table, the Bayes criterion selects the
       decision alternatives having the minimum expected loss.
       -The Bayes decision rule (maximizing expected payoffs ) is implemented as
       follows:

       Step1: For each decision alternative, compute the expected payoff. This is done
       by weighting each payoff in the row corresponding to the decision alternative by
       the probability of the corresponding event and then summing these terms.

                                                                                         4
ADDITIONAL NOTES                                                       BM014-3-3-DMKG



       Step2: Select the decision alternatives having the maximum expected payoff. This
       decision is called a Bayes Decision.
       Notationally, we shall let R denote payoff (reward) and L denote loss. Also, the
       expected payoff if we choose action a will be written ER (a).

       Example:

       Suppose you are given the payoff table shown in the table below. You are also
       told that the probabilities of occurance for the three events, s1, s2, s2 are 0.2, 0.7
       and 0.1, respectively. So, P(s1) = 0.2, P (s2) = 0.7, P(s3) = 0.1, where the P
       denotes “probability.”

                       s1                      s2                      s3
a1                     10                      15                      13
a2                     7                       20                      15
a3                     8                       20                      10

Determine the Bayes decision rules using the maximum expected payoff rule.

Solution:

The expected payoff if we select a1 is computed as follows:

ER(a1) = (0.20) (10) + (0.70) (15) + (0.10) (13) = 13.8

ER(a2) = (0.20) (7) + (0.70) (20) + (0.10) (15) = 16.9

ER(a3) = (0.20) ( 8) + (0.70) (20) + (0.10) (10) = 16.6

The maximum payoff is a2. Thus the Bayes decision is a2.


Expected Value (EV) Approach

By means of EV principle, we find out the expected value of an alternative. This is
repeated for all the alternatives. The formula of this principle is the following:



EV (alternatives d1)
               = (payoff of first state of nature) × (Probability of first state of nature)
               +(payoff of second state of nature) ×(probability of second state of nature)
               +…………………………………………………………………………...
               +(payoff of last state of nature) × (probability of last state of nature)


                                                                                           5
ADDITIONAL NOTES                                                        BM014-3-3-DMKG

Mathematically:
          n
EV (d1) = ∑ V      ij   P (Sj)
         J=1

Where n = total number of states of nature
     Sj = jth state of nature
     Vij = Payoff of d1 with respect to Sj
     P (Sj) = probability of Sj

The best alternative is that one which will entail highest expected value. The working is
shown in the following table:

                          GEC          PEC(1-p =0.4)         EV
                          (p=0.6)
Apartment(d1)             15           7                     15 × 0.6 + 7 × 0.4 = 11.8
Office Building(d2)       22           -4                    22 × 0.6 + (-4) × 0.4 = 11.6
Warehouse(d3)             12           9                     12 × 0.6 + 9 × 0.4 =10.8
                                                   Best alternative

Remark: The expected value of 11.8 (highest in the present case) does not mean that the
chosen alternative, i.e, apartment building will result the profit $11.8miilion; rather it is
one of 15 million and 7 million will result. The expected value means that if the same
decision situation arises a large number of times, then on the average payoff of $11.8
million will result.

Expected Opportunity Loss (EOL) Approach
Firstly we need to from opportunity loss table (the procedure is the same with the
minimax regret approach above), Subtract each entry in a column from the largest entry
in that column.
That alternative is the best which gives the least EOL.

                        GEC(p=0.6)          PEC(1-p=0.4)          EOL
Apartment(d1)           22-15 =7            9-7=2                 7 × 0.6 + 2 × 0.4 = 5
Office                  22-22 =0            9-(-4) =13            0 × 0.6 + 13 × 0.4 = 5.2
Building(d2)
Warehouse(d3)           22-12 =10           9-9 = 0               10 × 0.6 + 0 × 0.4 = 6

                                                     Best alternative
Note: the best alternative is d1; Apartment, same as given by EV principle. This is not
coincidence. The best alternative given by both the methods will always be the same.

Expected value of perfect Information (EVPI)




                                                                                             6
ADDITIONAL NOTES                                                       BM014-3-3-DMKG

-Given a probabilistic decision problem, what would it be worth to the decision maker to
have access to an information source that would indicate for certain which of the events
will occur?
-Such an information source would offer perfect information to the decision maker.

-The expected value of such information is referred to as the expected value of perfect
information (EVPI).

-In general, the formula to calculate for EVPI is:

EVPI = (EVwPI – EVwoPI)

Example:
-Suppose Azlan purchase additional information regarding the occurrence of future states
of nature. Azlan hires an economic forecaster to do the analysis.
-Assume that any findings given by the forecaster is completely perfect/correct.
-Assume : study provide “perfect” information, thus company is certain which state of
nature is going to happen.

alternatives                   GEC                             PEC
Apartment (d1)                 15                              7
Office (d2)                    22                              -4
Warehouse (d3)                 12                              9


            Choose the best

-In GEC, select d2 & gain pay off of $22m
-In PEC, select d3 & gain payoff of 9m               What is the EV?


If P (s1) = 0.6     There is a 60% probability that the perfect information will indicate
good economic condition & d2 will provide $22m profit.

If P(s2) = 0.4      There is a 40% probability that the perfect information will indicate
poor economic condition & d3 will provide $9m profit.

EV with perfect info (EVwPI0 = 22 × 0.6 + 9 × 0.4 = $16.8
EV without perfect info (EVwoPI) = $ 11.8 because we choose the highest value.


alternatives            GEC(p=0.6)     PEC(p=0.4)     Expected Value (EV)
Apartment (d1)          15             7              (15)(0.6) + ( 7 ) (0.4) = 11.8
Office (d2)             22             -4             (22) (0.6) + (-4) ( 0.4) = 11.6
Warehouse (d3)          12             9              (12) (0.6) + (9) (0.4) =10.8


                                                                                        7
ADDITIONAL NOTES                                                 BM014-3-3-DMKG




EVPI = EVwPI – EVwoPI

EVPI = $16.8 - $ 11.8

     = $5m
                         Additional EV that can be obtained if perfect info available
                     Maximum amount that the company should be willing to pay to
              purchase the info.




                                                                                   8

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Decision making models

  • 1. ADDITIONAL NOTES BM014-3-3-DMKG DECISION MAKING MODELS Introduction -Organizations and individuals are faced almost daily with the problems of having to make decisions. The decision-making process is made difficult by the presence of uncertainty concerning the surrounding environment. -For example, a company in the process of formulating an advertising strategy is uncertain not only of its competitors’ responses but also of the market demand for its product. Yet, a decision must be made on product pricing, the choice of markets, the advertising media, and the size of the advertising budget. -Prior to these decisions, the same company must decide on the scale of its productive facilities. What machines should be purchased to manufacture the product? Should the company start out on a small production scale and later expand, or should it remain small? Should it start out with a large production capacity on the premise that the market demand will be great? -In this chapter we shall present the basic concepts of decision theory and illustrate various methods that have been employed to solve management decision problems. -Note: Problem formulation or model development need to be completed before solving and making decisions. Problem Formulation -The first step involved identifying: -Decision alternatives / choices -Uncertain/chance events /state of nature -consequences/objectives- e.g max profit/ min cost -Use technique: -Payoff tables -Shows consequences of various combination of decision alternatives & state of nature/uncertainties -consequences are known as payoffs (profit, costs, time) -Example: making investment decision: deciding to purchase a real estate….. Payoff tables E.g .1 Mr Azlan deciding to purchase 1 of 3 types of real estate: d1 = apartment building d2 = office building d3 = warehouse To choose the best 1, depends on the future economic condition(state of nature): 1
  • 2. ADDITIONAL NOTES BM014-3-3-DMKG s1 = Good Economic Condition (GEC) s2 = Poor Economic Condition (PEC) Alternatives/Choices GEC(s1) PEC(s2) Apartment (d1) 15 7 Office (d2) 22 -4 Warehouse (d3) 12 9 His objective is to maximize profit. Types of Decision Problems 1. Decision making under certainty In this class of problems, the decision maker (by some means) knows for certain which event will occur. In the context of the types of problems presented in this chapter, decision making under certainty is reduced to the trivial task of selecting the action yielding the highest payoff once we know what event to expect. For example, referring to example 1 above, if Mr.Azlan has the reliable information that the economic condition this year will be in a good condition, he would definitely purchase office building, because it gives the highest payoff. As you might guess, such decision problems rarely occur. 2. Decision making under uncertainty Decision making under uncertainty refers to problems in which the decision maker does not know for certain which event will occur. There are two types of such problems- probabilistic and non-probabilistic decision problems. 2.a.Nonprobabilistic decision problems It occurs when management does not have reasonable estimates of the likelihoods of the occurrence of various events. Thus, certain management may not have adequate information to assign probabilities to the four possible events. 2.b.Probabilistic decision problem The decision maker is able to assign probabilities to the various events that may occur. 2.a.Non-probabilistic decision rules -When decision maker has less ability in assessing the probabilities ( no information on the future events), -or desire a simple best-case and worse-case analysis -There are 4 approaches to use: 1) Maximax (optimistic) approach- for the risk taker person 2
  • 3. ADDITIONAL NOTES BM014-3-3-DMKG -Choose the best possible pay off (profit). Step 1 : Identify and List the maximum payoff of each alternative (row-wise) Step 2: find & select the best possible payoff (e.g. largest profit)- (column-wise) Note: “minimin” if the payoff are costs alternatives GEC PEC Maximum p/off d1 15 7 15 d2 22 -4 22 d3 12 9 12 maximax So, choose d2 (office) which gives the highest payoff 2) Maximin(conservative) approach-for the risk averse person -Choose the best from the worst possible payoff (profit) Step 1: List the minimum payoffs of each alternative (row-wise) Step 2:Choose alternative that provide overall maximum payoff (column-wise) Note: “minimax” if the payoff are costs. alternatives GEC PEC Minimum p/off d1 15 7 7 d2 22 -4 -4 d3 12 9 9 Maximin So, choose d3(warehouse) which gives the highest payoff. 3) Minimax Regret Approach/rule -Minimizing the regrets for not making the best decision Step 1: Subtract each entry in a column from the largest entry in that column. opportunity loss (regret) = difference between payoff of the best decision alternative and the payoff of alternative chose. Regret / Opportunity loss table alternative GEC PEC d1 15 22 - 15 = 7 7 9–7=2 d2 22 22 - 22 = 0 -4 9 – (-4) = 13 d3 12 22 – 12 = 10 9 9–9=0 Choose the highest value 3
  • 4. ADDITIONAL NOTES BM014-3-3-DMKG Regret/opportunity loss table alternatives GEC PEC Minimax d1 7 2 7 d2 0 13 13 d3 10 0 10 Minimum regret So, the best decision is to choose d1 ( apartment) 4) Criterion of Realism ( Hurwicz Criterion) -Balance, neither purely optimistic, nor pessimistic -Pay off are weighted by a coefficient of optimism : ( α ) ( max in row) + ( 1 – α) (min in row) alternatives GEC PEC Criterion of realism (α =0.75) d1 7 2 (0.75) ( 7) + ( 0.25) (2) = 5.75 d2 0 13 (0.75) (13) + (0.25) ( 0) = 9.75 d3 10 0 (0.75) (10) + (0.25) (0) = 7.5 Best alternative So, the best alternative will be purchasing office building (d2). 2.b.Probabilistic decision problems -When the decision maker is able to assign probabilities to the various events, it is then possible to employ a probabilistic decision rule called the Bayes criterion. -The Bayes criterion selects the decision alternative having the maximum expected payoff. -Some of the textbook referring this Bayes decision to Expected value (EV) approach which indicates the same interpretation. -However, EV approach might have slight different in terms of calculation technique. -If the decision maker is working with a loss table, the Bayes criterion selects the decision alternatives having the minimum expected loss. -The Bayes decision rule (maximizing expected payoffs ) is implemented as follows: Step1: For each decision alternative, compute the expected payoff. This is done by weighting each payoff in the row corresponding to the decision alternative by the probability of the corresponding event and then summing these terms. 4
  • 5. ADDITIONAL NOTES BM014-3-3-DMKG Step2: Select the decision alternatives having the maximum expected payoff. This decision is called a Bayes Decision. Notationally, we shall let R denote payoff (reward) and L denote loss. Also, the expected payoff if we choose action a will be written ER (a). Example: Suppose you are given the payoff table shown in the table below. You are also told that the probabilities of occurance for the three events, s1, s2, s2 are 0.2, 0.7 and 0.1, respectively. So, P(s1) = 0.2, P (s2) = 0.7, P(s3) = 0.1, where the P denotes “probability.” s1 s2 s3 a1 10 15 13 a2 7 20 15 a3 8 20 10 Determine the Bayes decision rules using the maximum expected payoff rule. Solution: The expected payoff if we select a1 is computed as follows: ER(a1) = (0.20) (10) + (0.70) (15) + (0.10) (13) = 13.8 ER(a2) = (0.20) (7) + (0.70) (20) + (0.10) (15) = 16.9 ER(a3) = (0.20) ( 8) + (0.70) (20) + (0.10) (10) = 16.6 The maximum payoff is a2. Thus the Bayes decision is a2. Expected Value (EV) Approach By means of EV principle, we find out the expected value of an alternative. This is repeated for all the alternatives. The formula of this principle is the following: EV (alternatives d1) = (payoff of first state of nature) × (Probability of first state of nature) +(payoff of second state of nature) ×(probability of second state of nature) +…………………………………………………………………………... +(payoff of last state of nature) × (probability of last state of nature) 5
  • 6. ADDITIONAL NOTES BM014-3-3-DMKG Mathematically: n EV (d1) = ∑ V ij P (Sj) J=1 Where n = total number of states of nature Sj = jth state of nature Vij = Payoff of d1 with respect to Sj P (Sj) = probability of Sj The best alternative is that one which will entail highest expected value. The working is shown in the following table: GEC PEC(1-p =0.4) EV (p=0.6) Apartment(d1) 15 7 15 × 0.6 + 7 × 0.4 = 11.8 Office Building(d2) 22 -4 22 × 0.6 + (-4) × 0.4 = 11.6 Warehouse(d3) 12 9 12 × 0.6 + 9 × 0.4 =10.8 Best alternative Remark: The expected value of 11.8 (highest in the present case) does not mean that the chosen alternative, i.e, apartment building will result the profit $11.8miilion; rather it is one of 15 million and 7 million will result. The expected value means that if the same decision situation arises a large number of times, then on the average payoff of $11.8 million will result. Expected Opportunity Loss (EOL) Approach Firstly we need to from opportunity loss table (the procedure is the same with the minimax regret approach above), Subtract each entry in a column from the largest entry in that column. That alternative is the best which gives the least EOL. GEC(p=0.6) PEC(1-p=0.4) EOL Apartment(d1) 22-15 =7 9-7=2 7 × 0.6 + 2 × 0.4 = 5 Office 22-22 =0 9-(-4) =13 0 × 0.6 + 13 × 0.4 = 5.2 Building(d2) Warehouse(d3) 22-12 =10 9-9 = 0 10 × 0.6 + 0 × 0.4 = 6 Best alternative Note: the best alternative is d1; Apartment, same as given by EV principle. This is not coincidence. The best alternative given by both the methods will always be the same. Expected value of perfect Information (EVPI) 6
  • 7. ADDITIONAL NOTES BM014-3-3-DMKG -Given a probabilistic decision problem, what would it be worth to the decision maker to have access to an information source that would indicate for certain which of the events will occur? -Such an information source would offer perfect information to the decision maker. -The expected value of such information is referred to as the expected value of perfect information (EVPI). -In general, the formula to calculate for EVPI is: EVPI = (EVwPI – EVwoPI) Example: -Suppose Azlan purchase additional information regarding the occurrence of future states of nature. Azlan hires an economic forecaster to do the analysis. -Assume that any findings given by the forecaster is completely perfect/correct. -Assume : study provide “perfect” information, thus company is certain which state of nature is going to happen. alternatives GEC PEC Apartment (d1) 15 7 Office (d2) 22 -4 Warehouse (d3) 12 9 Choose the best -In GEC, select d2 & gain pay off of $22m -In PEC, select d3 & gain payoff of 9m What is the EV? If P (s1) = 0.6 There is a 60% probability that the perfect information will indicate good economic condition & d2 will provide $22m profit. If P(s2) = 0.4 There is a 40% probability that the perfect information will indicate poor economic condition & d3 will provide $9m profit. EV with perfect info (EVwPI0 = 22 × 0.6 + 9 × 0.4 = $16.8 EV without perfect info (EVwoPI) = $ 11.8 because we choose the highest value. alternatives GEC(p=0.6) PEC(p=0.4) Expected Value (EV) Apartment (d1) 15 7 (15)(0.6) + ( 7 ) (0.4) = 11.8 Office (d2) 22 -4 (22) (0.6) + (-4) ( 0.4) = 11.6 Warehouse (d3) 12 9 (12) (0.6) + (9) (0.4) =10.8 7
  • 8. ADDITIONAL NOTES BM014-3-3-DMKG EVPI = EVwPI – EVwoPI EVPI = $16.8 - $ 11.8 = $5m Additional EV that can be obtained if perfect info available Maximum amount that the company should be willing to pay to purchase the info. 8