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Bookkeeping for the Building & Design Industry,[object Object]
“Excellence is as difficult as it is rare”,[object Object],- Spinoza,[object Object]
Quality,[object Object],Quality ,[object Object],Assurance,[object Object],Quality ,[object Object],Management ,[object Object]
ISO 9001: 2008,[object Object],Planning and product realisation (7.1),[object Object],Customer related process (7.2),[object Object],Design and development (7.3),[object Object],Purchasing (7.4),[object Object],Production and service provision (7.5),[object Object],Control of monitoring and measuring equipment (7.6),[object Object]
Easier when…,[object Object],Business is Primary Focus,[object Object],Practice manual, everyone adheres,[object Object],Technical Excellence is the goal,[object Object],Business plan,[object Object],Client signoff at milestones,[object Object],Standard details,[object Object],Effective post-occupancy evaluation program,[object Object]
More Difficult when…,[object Object],Design is Primary Focus,[object Object],No practice manual,[object Object],Creative Freedom is the goal,[object Object],No business plan,[object Object],No milestones,[object Object],No standard details,[object Object],No post-occupancy evaluation program,[object Object]
[object Object]
Skilled
QM knowledgeable
Associate level or above,[object Object]
Developing a competency-based process:,[object Object],1.   Write an objective for the task,[object Object],2.   Design the task ,[object Object],3.   Identify the equipment, machinery      &  tools that may be needed,[object Object],4.   Choose the materials to be used,[object Object],5.   Identify the steps involved,[object Object],6.   Train people in the necessary skills,[object Object],7.   Conduct trials & test for competence,[object Object],8.   Do the task,[object Object],9.   Learn lessons & improve the process through trial & error,[object Object]
Procedures Approach,[object Object],Competency Approach,[object Object]
Presentation Ac 12.07.10
A typical detailed Procedure,[object Object],Purpose,[object Object],Scope ,[object Object],Definitions,[object Object],References,[object Object],Responsibilities,[object Object],Actions,[object Object],Records,[object Object]
Presentation Ac 12.07.10
Quality Manual,[object Object],Public Document to give clients,[object Object],Goals & Objectives,[object Object],Description of the organisation,[object Object],Outline of the procedures manual,[object Object],Procedures Manual,[object Object],Confidential Document,[object Object],Governs how the business operates,[object Object]
Presentation Ac 12.07.10
Main costs associated with creating a ,[object Object],Quality Management System,[object Object],Engaging an internal or external driver,[object Object],Overt management support for creation and implementation,[object Object],Resourcing creation and implementation,[object Object]

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Presentation Ac 12.07.10

Hinweis der Redaktion

  1. I assume you will be handing out business cards, so don’t put your contact details on the front page here.
  2. Try to get these stars and points to come up one at a time as you speak about them. Add sailing shackle?
  3. Not sure what you mean here… you talking about staff? Maybe find a pic of a sea-captain? Not sure sorry!
  4. What are you saying in this slide? Do you talk about preparation?
  5. Do you need this slide?
  6. Say this bit, don’t write it: This was to prevent cars parking on the large open area in front of the grey building on the right.