1. Jennifer Hawkins
Sparks, NV 89431
msjennihawkins777@gmail.com - 775-359-5619
Authorized to work in the US for any employer
WORK EXPERIENCE
Assistant Manager
Anthony's Place - Corinth, MS - February 2009 to February 2011
Responsibilities
Daily profit/Loss reports; recruitment/training of crew members; conducted regularly scheduled equipment and
inventory to ensure safe, productive shifts. Inventory control; worked regularly with local media to promote
current and upcoming promotions.
Accomplishments
This was my first really hands on management job where I made sales impacting decisions. I was heavily
involved in the design of the menu, based upon my imagination of what the concept of the restaurant would
be. I felt some of my beast education from this job was the experience working with local media to promote
the fun upcoming events and local celebrities tha were coming.
Skills Used
Customer Service, Stamina, Teamwork, Leadership skills.
Assistant Manager/Bartender/Server
Ground Zero - Memphis, TN - March 2006 to April 2009
Responsibilities
Responsible for: all areas of food and beverage operations, customers are provided with outstanding service;
kitchen/ restaurant,and bar operations are opened/ closed according to policy, ordering supplies and inventory
control. Food hygiene and health safety issues; to assist in menu planning and specials; kitchens and eating
areas are organized aand maintain a high level of cleanliness; provide leadership and guidance to all team
members; cash management by all crew members; food quality and presentation; recruitment of staff; proper
training to adhere to all government guidelines for proper and safe food food handling and beverage service;
ensure waste is minimized and properly recorded.
Accomplishments
Teaching the crew to have a wider sense of what was going on their restaurant. To recognize that all guests
were their very own, if they were in that particular crew member's section or not. That for this restaurant to
work like a well ordered machine everybody had to play a part.
Skills Used
customer service, time-management, teamwork, organizational skills, stamina, problem solving, people skills
Bartender/Server
Famous Murphy's - Reno, NV - September 1996 to July 2006
Responsibilities

2. Greet patrons, enter orders in position of sale, assist customers in their gaming needs, responsible for larger
sums of cash on hand. Serve all food and beverage orders efficiently using fine dining techniques.
Accomplishments
Helped to expand repeat vists by guests by very personable when needed, quiet service when needed.
Skills Used
People skills, time management, wine and spirit knowledge, multi-tasking, problem solving, provide leadership
to all team members
Bartender/Server
Flowing tide - Reno, NV - August 1998 to February 2001
Responsibilities
Give great customer service; promote upsells and current promotions; serving alcohol and beverages
according to local, state laws and company specifications; ensuring a repeat return from guests by engaging
in conversations about sports and current trends; stock bar with related supplies; inventory control; supervise
work staff/ servers.
Accomplishments
Influencing fellow staff members in the art of capturing regular bar visitors and using those visits in getting to
know expectations of guests and how I could meet and surpass those need and wants of our guests.
Skills Used
customer service, cash management, , time management, achievement of sales goals on a regular basis,
inventory control
EDUCATION
Truckee Meadows Community College - Reno, NV
2015 to 2018
SKILLS
Able to provide quality customer service in a high volume, full service restaurants. Agressively achieve
high salesn for shifts worked on a regular basis. Able to multitask, performing several job tasks. Time
management, judgement and decision making. Instructing fellow crew members. operation and control. Hold
current liquor liscence. Inventory control. Sales and marketing
CERTIFICATIONS
ServSafe Certified
March 2017
Alcohol and Beverage
April 2019