With societies around the globe facing unprecedented challenges – in the economy, healthcare, education, global warming, security against terrorism, and many others – governments are seeking ways to make a greater positive impact for their citizens. It’s an age when governments worldwide are challenged to do more with less. To meet rising constituent expectations for service quality and availability—even while their financial resources are stretched by growing or aging populations, new threats to public safety, and the current global economic crisis (which has heightened demand for unemployment, welfare, etc.).

1. More choice
The future is built on choice.

2. The key to service delivery transformation

3. Rising
Economic crisis constituent
and budget expectations Growing
constraints demand for Greater need Constant
services for internal security
collaboration threats
3

4. Governments
worldwide are
embracing IT
to transform service
delivery and
streamline operations
4

5. Bringing Opportunities for
Government Transformation
5

6. Bringing Opportunities for
Government Transformation
6

7. More powerful, Innovations in Growth of “cloud
affordable PCs, operating computing”: Internet-
smartphones, systems and based storage
other devices applications and services
7

8. 8

9. Choice and Cost savings and
flexibility efficiencies
Access to greater
Earlier access
computing power
to new
and the latest
technologies
software
9

10. Economic Efficiencies for
stimulus for government
small agencies
businesses
Delivering better Improving
healthcare education
Advancing green
initiatives
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11. 11

12. Bringing Opportunities for
Government Transformation
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13. Every public government data source should
be…
• As accessible as an RSS feed
• As programmable as popular Web 2.0 services
• As current as possible
• Visible, accessible and searchable
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14. 14

15. 15

16. 16

17. Bringing Opportunities for
Government Transformation
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18. Analysis and Communications Catalyzing Public Tapping Into
Business Intelligence and Collaboration Conversations the Cloud
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19. Microsoft Vine
A proof of concept for “societal
networking” that leverages
familiar tools, public data and
webs of knowledge and
expertise for effective crisis
response
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20. • Take a bold approach to publishing data
• Reduce friction and create incentives for innovation
• Build on technologies people already use today
• Free governments to pick the right tool for the job
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21. Connecting People, Technology
and Resources to Help Society
eGovernment Thrive
Efficient, Engaged, Robust,
Responsive Connected Competitive
Government Citizens Economy
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22. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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