2. Interview Tips and Etiquette
“Interview Mode”
Research
Preparation
Presentation
Questions
Final Statement
Following Up
3. Interview Mode
You should be in “interview mode” as soon as you send your
resume and cover letter out!
All representations of yourself that are accessible must be
professional
Voice mail greeting
Email address
Social media
Search yourself on the internet to see what comes up
4. Research Tips
Company
Learn about the company’s history, specialties, areas of service, and
what makes them unique
company website
LinkedIn
YouTube
glassdoor.com
media coverage
Position
Familiarize yourself with the job description and review the job’s
standard description on O*NET.
Interviewer(s) and format
Ask for the details in advance!
Look up the people you will be interviewing with on the company’s
website and LinkedIn to familiarize yourself with their role and
background.
5. Preparation Tips
Choose what to wear in advance, making sure it both looks and feels good
Rule of thumb is to dress a step above the everyday norm for the company/organization/industry
Keep accessories and colors simple
Make sure clothes are ironed and neat looking
Make sure pants are not too tight or low rise or skirts are too short
Don’t wear excessive cologne/perfume
Make sure what you wear is not distracting
Bring a portfolio or a nice folder
For them: copies of your resume and references, projects, supervisor reviews, etc
Bring paper and pen to take notes
Practice, practice, practicePractice, practice, practice
6. Preparation Tips cont.
Plan your route to arrive early to the area, but wait to check in
at actual location until 10-15 minutes prior to interview time
Accept water so you can take a sip as you gather your
thoughts to answer a difficult question, or if you just feel
nervous in general
Ask for clarification if you are unsure what the interviewer is asking
Asking for a minute trick
7. Presentation Tips
Regardless of the field, you should always present in an
interview as
Eager
Energetic
Interested
Show the above qualities by
Being knowledgeable about the company and
position
Expressing and explaining your excitement and
enthusiasm
Be ready to discuss ideas you may have to bring to
the job or team
8. Body Language
Firm handshake
Good eye contact
Sit up straight, lean in at times as you answer
Minimize “tics”, both verbal and physical
Be mindful of talking speed and cadence
9. 2 fundamental questions
Your potential employer wants to know:
Can you do the job?
Will you be a good fit in our work
environment?
(You want to know this too!)
9
10. Can you do the job?
You have the most control over answering this
question
Strategy: continue making the case you started in
your cover letter and resume, giving clear examples
of times when you have demonstrated success
performing key aspects of the job
Story telling
Being able to provide concrete examples in the
form of a story is more memorable and convincing
10
11. Will you be a good fit?
You have somewhat less control over
the outcome to this question--it’s more
subjective
Strategy: present your best self
confident
comfortable
enthusiastic
articulate
11
12. 3 Things About You
What 3 things do you most want the interviewer(s)
to know about you by the time you walk out the
door?
Brainstorm your key qualities as they relate to this
job
narrow down to 3
develop 2-3 examples from your work and/or volunteer
experiences that demonstrate each of these 3 qualities
12
13. 5 COMMON INTERVIEW
QUESTIONS
Tell me about yourself.
Why do you want to work for our organization?
What are your greatest strengths?
What is your greatest weakness?
Behavioral Questions: Tell us about a time when...
14. “Tell us about yourself”
In other words…
“Walk us through the highlights of your resume”
DO:
Highlight recent education and relevant work
history and activities
Use one or two of your three key points as a
focus
2-3 min
DON’T:
Go through your whole resume or life story
Feel bound to follow chronological or reverse
chronological order
30 second Elevator Pitch
15. “Why do you want to work for
our organization?”
In other words…
“What do you know about us?”
This is your opportunity to demonstrate your
understanding of the company/organization
overall mission
place within the industry
reputation and work atmosphere
End your answer with your desire to bring your
skills and experience to their
mission/company/team
16. “What are your greatest
strengths?”
In other words…
What makes you a good match for this job/Why
should we hire you?
Work in 2-3 of your key points
Remember the job description
Give additional examples of the strengths you
focused on in your cover letter
Focus on one or two points mentioned in the job
description that you didn’t fit into your cover
letter
17. “What is your greatest
weakness?”In other words…
“Are you self-aware, and can you change your behavior as
needed?”
Make sure to Avoid clichés
Choose something that wouldn’t be a huge part of the new job
Change the language to “challenge”, and use the past
tense
“In my first management position, delegating tasks was a real challenge for
me….”
Discuss how you became aware of the problem (self-
analysis, feedback from boss?) and how you worked to fix it
(be specific!)
“I talked it through with my manager, and we agreed that weekly check-ins with
each of my direct reports would assure me that the work was getting done.”
18. “Tell us about a time when...”
In other words…
“How well do you handle problems and obstacles?”
These are often referred to as behavioral or situational questions
Work in one or more of your key points
Prepare 3-5 examples about times you successfully handled
problems
Tell me about a time you had to make an important decision.
Tell me about a time you had to work on a team project.
Tell me about a time you showed leadership.
Tell me about a time you worked with a challenging client.
Tell me about a time something did not go according to plan.
Describe your problem solving approach.
19. BEHAVIORAL INTERVIEWING
Situation
Briefly describe the circumstances.
Obstacle
What was the specific problem or task?
Action
What you did specifically do to resolve the problem.
Result
Outcomes, what was learned, what was changed because of this
experience.
20. Behavioral Questions
“Give me an example of a time that you had to
work with a difficult person”
Situation: “Working in teams for a class project, we turned in
an assignment late because my teammate had not finished
her part in time for me to finish mine.”
Obstacle: “I had a teammate who had a different working
style than me. She did things at the last minute, where I liked
to complete things early.”
Action: “I scheduled a meeting with this teammate, and we
decided we would make timelines together and follow
them.”
Results: “With this new timeline, we were able to compromise.
I realized I did not have to do things so early, and my
teammate adhered to an earlier deadline. Our next project
was turned in on time.”
21. Other Challenging Questions
Avoid being thrown for a loop by thinking about the following
questions ahead of time:
What types of tasks do you dislike?
What salary are you looking for?
Can you explain this gap in your
employment history?
Examples of Illegal Questions: Are
you married? Do you have children?
How old are you?
22. Asking Questions
Always ask questions!
Short Reflection on each answer
Standard questions
What do you love about your job?
What is a typical week like?
Can you clarify OR tell me more about the responsibilities (x) of the job?
Can you describe your ideal employee OR what characteristics are you looking for in ______?
How will my position be evaluated?
What upcoming projects would I be working on?
Deeper questions
If I were to be offered the position, what would you like to see me accomplish within the first 3 months
of my employment?
Tell me about some recent successes of the company OR what are your short and long term goals?
What is the overall structure of the company and how does your department fit into that structure?
What are the strengths in you company? What do you see as your biggest challenge?
I noticed in Time Magazine that your company was rated #1 in innovation. Congratulations! What do
you think is a the strongest contributor to that?
Organic questions that arise during the interview
“You mentioned staff retreats. How often do these occur, and what is the usual format?”
Wrap up question:
What are the next steps?
Is there a time frame?
23. Final Statement
• Summarize your 2-3 assets and how you will
benefit the company
• Reconnect your values and passion
• State that you are interested in and excited
about the position
24. Thank you notes
Send notes within 24 hours of the interview
Highlight and elaborate on interview topics
Confirm your current interest and excitement about the position
Withdraw applicaion
Send notes to everyone you met at the interview
Obtain business cards while there, or call the office afterwards to
confirm correct names, spelling, and titles
Email versus snail mail
Email has become accepted and you should definitely use it if the
timetable is tight
Handwritten notes do stand out – have prepared ahead of time.
25. Sample Thank You Email
Dear Ms. Williams,
It was wonderful to speak with you this morning regarding the Education Assistant
position at the Museum of the Moving Image. The job seems to be an excellent
match for my skills and interest.
The hands-on approach to education that you described confirmed my desire to
work with you. In addition to my energy and enthusiasm for education, I will bring
to the position strong writing skills and curriculum development experience.
I appreciate the time you took to interview me and I am very interested in and
excited about the Education Assistant position. Please do not hesitate the contact
me with any additional questions. I look forward to hearing from you regarding this
opportunity.
Sincerely,
Amy Smith
(555) 555-5555
LinkeIn: linkedin.com/in/amysmith
26. Contact References
• Inform your references that you
interviewed with ________ and they
should expect a call/email.
• Give them a list of 3 things to say
• Make it easy for them
• Align with interview
27. Following Up
At the end of the interview, ask about their time frame for
making a decision
If you don’t hear back from them within that time frame, call or
email to check in
28. ADDITIONAL RESOURCES
Tip sheets on interviewing
Barnard.edu/cd > students> tip sheets>interviewing
Interview Preparation with myself or another
counselor in the office
Brainstorming and refining answers to common interview
questions
Mock interviews