1. https://www.linkedin.com/in/jeanettesmit1
24849 488th Avenue, Sherman, SD 57030 | (H) 605-941-0882 | jdsmit50@gmail.com
JEANETTE SMIT
Director of First Impressions | Administrative Assistant | Receptionist | Customer Service
PROFESSIONAL SUMMARY
Versatile Front Office Assistant with 16+ years of administrative and receptionist experience. Excellent verbal and
written communication skills, with the ability to communicate effectively and professionally with all staff,
management, and clients. Detail-oriented and possesses strong interpersonal, organizational, and time management
skills. Flexible and hardworking with the drive to succeed.
SKILLS | 41-0882 | jdsmit50@gmail.com
 Customer and Personal Service
 Active Listening
 Clerical
 Critical Thinking
 Coordination
 Time Management
 Administration and Management
 Social Perceptiveness
 Service Orientation
 Judgment and Decision Making
 Active Learning
WORK HISTORY
Administrative Assistant August 1998 to Present
Home Federal Bank – Sioux Falls, SD
Responsible for greeting customers and answering phones through a bank switchboard. Responsible for general
clerical support for the Home Federal Bank Main Branch and providing excellent customer service.
• Displays tact, diplomacy and courtesy in greeting customers and answering the phone.
• Provides general clerical support for Retail/Mortgage/Marketing/Hometown following established procedures and
guidelines.
• Demonstrates a general understanding of all Home Federal Bank products and services.
• Facilitates the opening/closing of the bank entry ways for walk-in traffic.
• Communicates with managers and employees regarding scheduled appointments in a timely and accurate manner.
• Completes monthly department reports and distributes to Retail Management.
• Provides general office support; sorts and routes all incoming mail and process according to office procedure.
• Maintains office supplies for sales center and ensures office equipment is maintained for efficiency.
• Daily support for other special projects that are a part of Downtown Main Lobby and its function in the organization.
Follows direction and completes projects as assigned.
• Coordinates scheduling of conference rooms and making arrangements as instructed.
• Performs the duties and responsibilities of other bank personnel as assigned within the scope of their knowledge.
• Demonstrates sound judgment in the handling of sensitive information to ensure the integrity of the office.
EDUCATION
High School Diploma: June 1979
Kerkhoven Central Office - Kerkhoven, MN
TRAINING COURSES
 Security and Compliance
 The Right Security
Procedure training
 Leadership Journey
 ID Theft
 Active Shooter training
Staff, Security Outside
Threat
 Schemes and Scams
 Confidentiality
Agreements
 Unusual Activities
 359 continuing education
classes