This slide corresponds with Wrench, McCroskey, and Richmond's (2008) Human Communication in Everyday Life: Explanations and Applications published by Allyn and Bacon.
social pharmacy d-pharm 1st year by Pragati K. Mahajan
Patient-Physician Communication
1. Chapter 13: Health Communication Putting the Patient Back into Physician-Patient Interactions
2. Health Communication The process by which one person stimulates meaning in the mind(s) of another person (or persons) through verbal, nonverbal, and mediated messages specifically related to the physical and psychological wellbeing of another person (or persons).
11. Interpreting Your Score Scores should be between 16 and 80. Participants who score above 48 have an internal locus of control. Participants below 48 have an external locus of control.
12. Internal LOC People who have an internal health locus of control believe that the state of their health is largely impacted by their own behaviors.
13. External LOC People who have an external health locus of control believe that fate, not personal choices, causes them to be unhealthy.
14. BIG IDEA For effective health communication to occur, patients must take responsibility and control of the medical interview.
17. Actual Reason for Coming (ARC) Why have you decided to come see a physician?
18. Physical Symptoms Physical symptoms refer to any symptoms that can either be felt by the patient or easily seen by both the patient and physician.
19. Psychological Symptoms Any change in mood, emotional stability, or thought process that is not explained by normal daily living.
20. List of Current Medication Any medication that you are taking (both prescription and over the counter).
21. Alternative Forms of Medication and Therapy For example: osteopathy, chiropracty, Chinese medicine, acupuncture, magnet therapy, cranial therapy, vitamins, muscle enhancers, yoga, etc…
36. Growth in Medical Research In 2002 alone, there were 522,943 articles published in some 4,600 medical journals catalogued by PubMed. There is an abundance of medical research being conducted!
40. According to the PubMed Website 1 , they have over 12 million citations dating back to the 1960s. So the last five years accounts for 18% of all of those citations.
41. To stay up-to-date with the current medical literature, you would have to read about 6,000 research articles a day.
42. How many minutes did you spend last week reading about your patients? 2 Stage of Career Range of median reading times % who reported NO reading in the last week Medical students 60-120 min 0% House officers 0-20 min up to 75% Senior house officers 10-30 min up to 15% Attendings 10-90 min up to 40% Senior Attendings 10-45 min up to 15% Consultants graduating since 1975 15-60 min up to 30% Consultants graduating pre-1975 10-45 min up to 40%
51. In two different articles found in the Journal of the American Medical Association (JAMA) it was found that physicians with good communication skills had fewer patient complaints and lawsuits (Hickson, Federspiel, Pichert, Miller Gauld-Jaeger, & Bost, 2002; Levinson, Roter, Mullooly, Dull, & Frankel, 1997).