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Bridging the virtual and the physical space : Kornelia - a chatbot for public libraries

•
•
J
Jasmin Hügi

This presentation will be held at the BOBCATSSS conference 2010 in Parma, Italy.

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BRIDGING THE VIRTUAL AND THE PHYSICAL SPACE Kornelia – A chatbot for public libraries Eva Dohrmann Jasmin Hügi Nicole Scheurer Angela Trummer René Schneider Faculty of Information Science Haute école de gestion, Geneva (Switzerland)
Table of contents ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chatbot: Definition ,[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Chatbot: In libraries ,[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Chatbot: Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Project: Teamwork ,[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Kornhaus libraries: Context ,[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Kornhaus libraries: Why a chatbot? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
IT professional Chatbot – Project: Teamwork – Testing – Conclusion
IT Professional: The chatbot’s architecture Chatbot – Project: Teamwork – Testing – Conclusion
IT Professional: Technical development ,[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
IT Professional: Program E Chatbot – Project: Teamwork – Testing – Conclusion
Student group Chatbot – Project: Teamwork – Testing – Conclusion
Student Group: AIML - Definition ,[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Student Group: AIML - Rules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Student Group: AIML - Wildcards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Student Group: Content ,[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Student Group: Problems (1) ,[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
[object Object],[object Object],[object Object],Student Group: Problems (2) Chatbot – Project: Teamwork – Testing – Conclusion
Designer Chatbot – Project: Teamwork – Testing – Conclusion
Designer: Graphical design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Designer: Development Chatbot – Project: Teamwork – Testing – Conclusion
Designer: Facial Expressions neutral happy toughtful explanatory angry
Testing: Internal testing ,[object Object],[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Testing: Usability test ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Testing: Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Conclusion ,[object Object],[object Object],[object Object],Chatbot – Project: Teamwork – Testing – Conclusion
Kornelia
Thank you for your attention!

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