The document discusses plans to launch an innovation program for Minnesota government called MN.ovation. It will use a campaign model to source ideas from employees on topics aligned with strategic priorities. Employees will submit and vote on ideas, and selected ideas will be developed into projects by volunteer teams. The goals are to improve services to citizens, increase efficiencies, and create a more innovative culture within government. Next steps include procuring campaign tools, convening an advisory board, and launching the first campaign.

1. INFORMATION TECHNOLOGY FOR MINNESOTA GOVERNMENT
Innovation
A change in business as usual
James Kauth
MN.IT Services Innovation Program

2. AGENDA
• Catalyst & drivers
• What is Innovation?
• Terms
• OK, what is in it for me?
• The innovation process
– The teams
– Project criteria
– Success requirements
– Getting involved
• Looking to the future
• Next steps
• Discussion

3. Governor’s Priorities
 Create jobs and improve Minnesota’s competiveness
 Improve how state government works to deliver the
best services at the best price
 Make Minnesota’s tax system more fair
IT can be a
significant catalyst
for change

4. “Our goals are to be an agent of change and help government
reinvent itself by identifying next-generation technologies that
can help state government be faster, more nimble, less bureaucratic
and more responsive in the services it provides to citizens, more
able to measure and report on outcomes; and to model reform in the
reinvention of state IT.”
- State of Minnesota IT Master Plan, April 2012

5.  IT is a top expense of state budgets
 IT directly contributes to business efficiency and
effectiveness
 Minnesota needs to “catch up” with our government and
private sector peers
 Marginalizing IT limits its potential to deliver only what is
in use today
More? How about:
 Big Data, Open Government, the social enterprise,
democratization of the web, & ubiquitous computing

6. What is
Innovation?

7. “Creativity is thinking up new things. Innovation is doing new things.”
Theodore Levitt
“Innovation is capable of being learned, capable of being practiced”
Peter Drucker
Innovation: Latin innovatus, innovāre, innovātum
I renew
I restore
I alter
I return

8. Invention
(create something new)
Innovation
(do something different)
Improvement
(do the same thing better,
reengineer)

9. Creativity — The ability to
imagine new ideas and possibilities
Risk Taking — Driving an idea
forward in the face of adversity
Innovation — A combination of
risk taking and creativity

10. This program is not about IT consolidation
It is about value to citizens:
 Enhance citizens interaction with government
 Deliver new or improved services to citizens
 Provide positive impact to taxpayers

11. Back Office Innovation
Results in greater
efficiencies within state Public Service Innovation
government Results in better government
services and information for the
people of Minnesota / improves
the business climate for the state

12. Innovation
Terminology

13.  Campaign: a complete cycle of an innovation process
 Theme: the focused topic of a campaign
 Idea: contribution that meets the objective of a theme
 Opportunity: parts of ideas that can be implemented
 Project: an opportunity selected for execution

14. MN/DoT (e-Jams)
1) Workplace of choice and sustainability
2) Cost-savings and efficiency: already in place, or new ideas
State of Michigan (Bureaucracy Busters)
1) Too much red tape!
2) What’s in your way?
3) Best practices, what works?
Government Services Administration (Great Ideas Hunt)
1) Save money
2) Improve performance/efficiency
3) Improve delivery of services to our partner agencies
4) Provide better value to taxpayers

15. Campaigns
 MN.ovation / Minnovation
 Innovation Tournaments (“IT”, cute right?)
Themes
 We’re already doing it! (leverage hidden innovation)
 Mobilize it! (reach citizens on their terms and devices)

16.  Participate in something beyond your core job
 Learn new agile project processes
 Network, share your knowledge, socialize ideas
 A reward system for the best ideas
 Actively contribute to our growing social enterprise!

17. The Process

18. A virtual event for employees to collaborate and offer
ideas in alignment with MN.IT strategic direction, improve
services and create a workplace of choice.
More simply:
event + topic + idea + socialize + do = innovation
 Predefined topics
 Time-boxed events
 Unlimited ideas, comments and votes
 Vetting and project selection follows

19. Innovation Campaign Innovation Innovation
Advisory: Crowdsource Crowdsource Idea Review Selected
begins: Advisory: projects to
Community: Community: Team: Vet &
Set launch, Review and Project(s) make
Details Submit ideas Vote on the turn ideas into
approve
budget, & & comments best ideas opportunities Announced cool stuff!
theme announced projects

20. Innovation Advisory Crowdsource Idea Review Team Project Teams
Approve themes, Community Provide expertise
resources and clear Actively engage the Analyze Project and deliver
roadblocks Innovation viability solutions
Campaign
Demonstrate Submits ideas and Conducts research, Execute approved
leadership comments, votes scoping and projects
commitment on best ideas resource planning

21.  Provides immediate, demonstrable value
 Meets the priorities of the State’s IT Master Plan and
defined campaign theme
 Measurable outcomes
 Development time-frame: 3 weeks - 3 months
 Costs that fit within program budget and/or attract
investment from interested partners
 Contributes to a repeatable process for an ongoing
Innovation program

22.  Active Senior management support
 Encourage risk taking
 Promote new culture and paradigm
 Embrace agile practices
 Employee engagement
 Submit ideas, comment, vote, collaborate
 Teamwork and project execution
 Effective Program Communication
 Two-way community connection
 Manage expectations
Create a new cultural paradigm

23. Campaigns
 Open to everyone for its duration
Idea Review Teams
 Profile a potential project, make it achievable
Project Teams
 Deliver tangible results

24. The Future

25. Audience reach
Is beyond MN.IT
Create a repository of past ideas
 Resurrect opportunities when suited
 Share ideas with more suitable implementers
Exposing Innovation
 Annual report on emerging trends and technologies
 Social Enterprise tools integration
 Public-facing innovation web presence

28. Procure and set up campaign tools
 Integrations: SSO, SharePoint, reporting, UI branding
 Testing: mobile, accessibility, workflow
Convene Innovation Advisory
 Charter the members
 Approve tool and process
 Set theme, budget and goals
 Set campaign launch date
Stay Tuned, Get Involved
 CIO meetings
 Brown Bag Sessions, MN.IT Commons and Morning Java
 Innovation Topic on Yammer, join it!