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CRM Success Factors (Information Strategy, B-School)
1.
CRM: Success Factors
Ryosuke Okamura Ittiya Yodvanich James Igoe Brian Toia IT Strategy and Management Professor Aditya Saharia Summer 2004
2.
3.
4.
5.
6.
7.
Ryosuke Okamura Ittiya
Yodvanich James Igoe Brian Toia IT Strategy and Management Professor Aditya Saharia Summer 2004
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