LEADERSHIP - Catch A Wave, Do Something Different 2006 07 APPA in Hawaii 2006 07 03
1. James E. Barbush
A Changed
Facilities Contracts Manager
Secretary of ERAPPA Board Atmosphere
Pennsylvania State System Of Higher Education In Your Future
Monday
July 10, 2006
11 am to Noon
Room HCC-323B
2. The First 8 Seconds
EXPAND YOUR HORIZONS?
Go Where’ve You’ve Not Gone Before
BE IN CHARGE OF YOUR LIFE?
Everywhere You Go
LIVE WITH FREEDOM & EXPECTATION?
What’s gonna happen next?
2
3. Theme Song
a ve
w
a
tc h re rld
a Yo u' wo
C of the
on top
s itt in’ o try
afr aid t
Don ’t be
3
4. Ta Da Da Dat - Da Daaaaaa!!!!!!!!!!!
EVER
BEEN
THERE?
4
5. 4 Rules Of C h a n g e
1. Organizations Don't Change,
People In Organizations Change.
2. People Will Change
If They See A Personal Benefit In Changing.
3. If You Change
Then Others May Change Their Behavior.
4. Top Management Is Not The Most Important Change Agent,
Middle Managers Are The Most Important Change Agent.
The Single Most Important Determinant Of Individual Performance
Is A Person's Relationship With His Manager.
By Robert Sevier, Published in University Business
5
6. OF P
CE HI
OI RS
V E
A D
EA Charlie Jenkins
L
APPA’s President in 1994-1995
Passed Away November 14, 2004
6
7. VOICES OF LEADERSHIP
APPA’S LEADERSHIP MESSAGE
A Sample of Voices From 1998 to Present
Charlie Jenkins Lander Medlin
Glenn Smith Hal Peterson
Phil Cox Fred Gratto
Jack Miller James Canton
Allen Dessoff Laura Long
7
8. Our Goal In This Discussion
• TO SEE OUR WORLD “DIFFERENTLY”
• TO ACT >>>>>>>>>>>“DIFFERENTLY”
• TO CREATE >>>>>>>>“SOMETHING ELSE”
8
10. Ride A Wave To
A Changed Atmosphere
Do Something Different
11. “I’m On A Journey”
A Journey Of Discovery
Discovering
What I My … All About (My Purpose)
What I Am … Supposed To Be Doing
What I Am … Going To Do In The Future
How I Am … Supposed To Affect Others
11
12. “I’m On A Journey”
“A Journey With My Style”
carrying
Something that ….. is in me.
Something that ….. is me.
With what is UNIQUE to me.
Not a copy of another.
I am UNIQUE…..We are all UNIQUE
12
13. AFFECTING
THE ATMOSPHERE AROUND YOU
YOUR INFLUENCE
BEING MADE
WHERE YOU WORK
Everywhere You Go
13
14. AFFECTING
THE ATMOSPHERE AROUND YOU
We’re Led Down
“The Path”?
Always Working For Other People
Our Supervisors
Our Managers
Our Organization
14
15. We’re Led Down The Path”?
Always Being Directed
What To Do & How To Do Things
Being in a trap without knowing it
Not understanding our influence
Not taking a stand or position
15
16. We’re Led Down The Path?
Always Being Influenced By Others
Not consciously influencing others
Hopefully Being Protected By
Our Supervisors, Our Managers,
Our Organization
16
17. When????
WHEN DO WE . . . . . REALIZE & STOP
• REALIZE we’re grown up, able to lead & influence?
• STOP depending on others to lead & influence?
WHEN ARE YOU . . . . . THE ONE
• The one to lead and influence?
• The one to protect others?
WHEN WILL YOU . . . . . BE THE ONE
• Be the one to
Affect The Atmosphere Around You
In Your Way, With Your Style?
17
18. What am I talking about?
EXAMPLE 1
WHEN LEADERS THAT
LEAD, DIRECT, PROTECT, AND INFLUENCE,
RETIRE OR MOVE ON.
How is the atmosphere affected?
> When someone takes a leader’s place…..
How is the atmosphere affected?
> When the cycle of personnel change continues…..
How is the atmosphere affected?
MY EXPERIENCE….
18
19. MY EXPERIENCE….
• Leaders Retired. I and others remained.
Change continued. New leaders came and went.
• I RECOGNIZED THAT
Those who were with us started something that I liked.
They created an atmosphere that I was able to fit into.
NOW, THEY WERE GONE.
It Was Up To Me And Those Around Me
To Affect The Atmosphere Around Us.
19
20. MY EXPERIENCE….
I told my co-workers:
The atmosphere was
not being provided for us
as it was.
We now had to provide
the atmosphere.
20
21. When Things C h a n g
e
Who will pick up THE MANTLE
of what was established by those gone by ?
THE MANTLE of
Affecting The Atmosphere You Are In
To make
the atmosphere
what it should be and could be ?
21
22. What Can You Do?
Example 1
Sharing Someone Else’s Experience
“A story”
“A personal experience”
how relationships
can change
an atmosphere and events.
22
23. YOUR INFLUENCE
• DOT’S PART TIME JOB at CRACKER BARRELL
A story about employee recognition
• I TOLD SHARON
• WE HAD A CHRISTMAS PARTY
23
24. What Can You Do?
EXAMPLE 2
“A New Walk”
Whether Literal or Figuratively
Results in:
Seeing New Things
Meeting New People
24
25. SOME HOW TOs
Two points of focus
1. Do Something Different
Don’t Do The Same Things All The Time
Do things differently to
see what happens
2. Do some Self Analysis
25
26. T RY I T
YOU W T B DIS P
ON E AP OINTED
Do
The n’t
re n g
ffe i n Do
S o Do
Sam
t
Thi
Di t h
ng e
me
All s
s
ing l The
o t r e n tT i m
h
D
d
fe
if o see e
y to t
w ha s
pen
h ap 26
28. WHEN THINGS STAY THE SAME
• WE MAINTAIN TRADITIONAL PRACTICES
Whether Good Or Bad.
• Times when…..
Maintaining Traditional Practices are GOOD.
• Times when…..
Maintaining Traditional Practices are BAD.
Tradition may limit learning & progress.
28
29. WHEN THINGS STAY THE SAME
• You’ll always BE where you’ve always BEEN
If you always GO where you’ve always GONE
Not going places you’ve never been
That’s going in circles
• You’ll always BE where you’ve always BEEN
If you always DO what you’ve always DONE
Habits
Doing the same things over and over
Not trying new things or new ways
29
30. WHEN THINGS STAY THE SAME
You’ll always KNOW whom you’ve always KNOWN
If you’re always WITH whom you’ve always been WITH
That’s a closed circle of acquaintances
That’s not meeting new people
Tradition can make “THE TRUTH” to be “UNHEARD”.
“We’ve always done it that way.”
We miss profits and easier ways of doing things.
We miss the relationships that can happen.
We miss new experiences.
We miss success.
30
31. When Things C h a n g
e
CHANGE HAS MANY POSITIVE BENEFITS
LEARNING & GROWING Catch yer wave
TRYING SOMETHING NEW RESULTS IN:
Meeting Someone New
Going Somewhere You’ve Never Been
New Relationships when you say something different
to someone you already know
Doing Something You’ve Never Done
Reading A Type Of Book that you’ve never read
before can launch you to new things
Going To A Conference Type that you’ve never been
to before can launch you to new things 31
32. Results Of C h a n g e
New Opportunities
Changes In Career
Expanding Friendships And Networks
Doing Things Differently
than you usually do
can have Positive Results that are
LIFE CHANGING.
32
33. AFFECT THE ATMOSPHERE
AROUND YOU
NO MATTER WHAT YOUR LEVEL
• You can be a LEADER with GREAT IMPACT
As a person (whether a manager or not)
• You can AFFECT PEOPLE at every level
Your level
Managers above you
Staff that work for you
Staff that work around you
• Your IDEAS GO FAR, without your knowing it.
33
34. Great Books & Conferences
LET’S DISCUSS SOME
m OTIVATORS
tO
sELF
iMPROVEMENT
34
35. “The Leadership Summit”
An Annual Conference
AN AWESOME
EXPERIENCE
ATTEND IN
2006
In August 2004,
more than 42,000 men and women attended
a live simulcast of “The Leadership Summit”
35
37. First, Break All The Rules
“A Must Read Book”
BUCKINGHAM’S
12 QUESTIONS
SELF-ANALYSIS THAT LEADS TO
Great Personal C H A N G E
That influences others
37
39. Contrarian’s Guide To
Leadership
“A Must Read Book”
Steve Sample Is A Man In
Higher Education
His Unique Thinking
Great Personal CHANGE
That influences others
39
41. “Love Is The Killer APP”
“The Networking Guy” from YAHOO
INSPIRED
ME
IF HE CAN,
THEN I CAN
41
42. SELF EVALUATION
TO AVOID DISASTER
MUST
DO
EVAL
WHAT WAS HE
THINKING?
42
43. SELF EVALUATION Leading To
UNDERSTANDING YOURSELF &
OTHERS
D
R IS
U , C
YO TS PO OV
ER LEN
V A S Do You Fit Where You Are? TE ER
O T G
S C S , IAre You MISS-Fit? (Are You A MISFIT?) N T O
Y
I N
D ILL FT IA UR
I L
SK G
How Can You Determine If You Fit Where You Are?
What Should You Do About Ways You Fit & Do Not
Fit ?
For Me, I am not in the right place when
I Must Blindly Follow A Set Of Rules without my input & my flavor
Personal Self-Evaluation
Based On Groundwork Laid By Marcus Buckinghm
But I put my style to it……………… I gave it life for me
You need to do the same…………… In your own way
43
44. SELF EVALUATION Leading To
UNDERSTANDING YOURSELF & OTHERS
Ask yourself some questions
in various areas
that can help you determine
if you are in the right place.
Are your talents being used to their fullest?
Are you under utilized?
Are you dissatisfied?
44
45. SELF EVALUATION QUESTIONS
1. HOW ARE YOU?
2. WHERE ARE YOU?
3. WHAT ARE YOU?
4. WHAT’S YER STYLE?
5. HOW DO YOU TICK?
6. WHAT MAKES YOU TICK?
WHAT MAKES YOU STOP TICKING?
45
46. Question 1: How Are You?
HOW GOOD ARE YOU IN YOUR JOB?
•Who is responsible for your good performance?
You, a supervisor, an upper manager, a co-worker, some or all of these?
•What is the level of your good performance?
Average, Very Good, Excellent?
•What are the reasons for your answers to the above?
HOW BAD ARE YOU IN YOUR JOB?
•Who is responsible for your less than desirable performance?
You, a supervisor, an upper manager, a co-worker, some or all of these?
•What is the level of your lower performance?
Average, Fair, Poor?
•What are the reasons for your answers to the above?
46
47. Questions 2 & 3: Where and What?
2. WHERE ARE YOU?
What Do You Spend Your Time Doing?
What Don’t You Do That You Should Be Doing ?
3. WHAT ARE YOU?
What Do You Like To Do …….At Work And At Home?
What Don’t You Like To Do ...At Work And At Home?
47
48. Questions 4 & 5: Style & How?
4. WHAT’S YER STYLE
What Do You Do Well……..At Work And At Home?
What Don’t You Do Well….At Work And At Home?
5. HOW DO YOU TICK?
How Are You Doing What You Do?
Are You Doing It ………..Your Way
Or ………………Someone Else’s Way?
48
49. Questions 6 : Your Talents?
6. WHAT MAKES YOU TICK?
WHAT MAKES YOU STOP TICKING?
What TALENTS Do You Have
What TALENTS Don’t You Have
TALENTS That Are Or Would Be Useful In Your Work?
Can you LEARN New Things
that will help you in difficult areas?
Can someone else HELP you
Should someone else help you
in areas where you lack?
49
50. HOW I GOT INTO THIS?
I WENT TO A CONFERENCE
I READ A FEW BOOKS
•First, Break All The Rules The Contrarian’s
• Guide To Leadership
• Love, The Killer App
Changed My Life ! !
50
52. THE CORE ELEMENTS
MEASURING
THE CORE ELEMENTS NEEDED
TO ATTRACT, FOCUS, & KEEP
THE MOST TALENTED EMPLOYEES
The 12 Questions
Adapted From “First, Break All The Rules”
52
53. BUCKINGHAM’S
CORE ELEMENTS
1. Do I know what is expected of me at work? YES ___ NO ___
2. Do I have materials and equipment I need to do what I do best every day?
3. Do I have the opportunity to do what I do best every day at work?
4. Have I received recognition or praise for doing good work in the last 7 days?
5. Does my supervisor, or someone at work, care about me as a person?
6. Is there someone at work who encourages my development?
7. Do my opinions seem to count at work?
8. Does my company’s mission & purpose make me feel that my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. Has someone talked to me about my progress at work in the past 6 months?
12. Have I had opportunities at work to learn and grow in the last year?
53
54. BUCKINGHAM’S
CORE ELEMENTS
1. Expectations Of Me?
2. Materials & Equipment?
3. What I Do Best?
4. Recognition?
5. Concern For Me?
6. Interest In My Development?
7. My Opinions?
8. My Job Important?
9. Committed Co-Workers?
10. Best Friend At Work?
11. My Progress At Work?
12. Learning And Growing? 54
55. BUCKINGHAM’S
CORE ELEMENTS
A. WHAT DO I GET Questions 1-2
B. WHAT DO I GIVE Questions 3-4-5-6
C. DO I BELONG Questions 7-8-9-10
D. HOW CAN WE GROW Questions 11-12
55
56. QUESTIONS I ASKED Meeeeee
QUESTION NO. 1 EXPECTATIONS OF ME?
• List what I think is expected of me at work.
• List what I think should be expected of me at work.
• List what I think should not be expected of me at work.
• Explain, if you don’t know what you expectations are.
QUESTION NO. 2 MATERIALS & EQUIPMENT?
• List materials and equipment I have to do my work.
• List materials and equipment I do not have for necessary work.
• List the interests I want to do at work.
• List materials and equipment I have for that interest.
• List materials and equipment I do not have for that interest.
56
57. QUESTIONS I ASKED Meeeeee
QUESTION NO. 3 WHAT I DO BEST?
• List what I like to do best at work everyday.
• List what I would like to do best at work everyday.
QUESTION NO. 4 RECOGNITION?
• List what I was recognized or praised for.
• List what I should have been recognized or praised for.
QUESTION NO. 5 CARE FOR ME?
• List areas my co-workers do seem to care about me.
• List areas my co-workers do not seem to care about me.
57
58. QUESTIONS I ASKED Meeeeee
QUESTION NO. 6 MY DEVELOPMENT
• List areas where I am encouraged to develop.
• List areas where I am not encouraged to develop
QUESTION NO. 7 MY OPINIONS
• List areas where my opinions are considered.
• List areas where my opinions AIN’T considered.
QUESTION NO. 8 MISSION & MY JOB
• State the mission and purpose.
• State why I am important.
• Explain if ya just don’t know.
58
59. QUESTIONS I ASKED Meeeeee
QUESTION NO. 9 CO-WORKERS COMMITMENT
• List areas where I am making efforts to doing quality work.
• List areas where I am not making efforts to doing quality work.
• Explain if you have problems here.
QUESTION NO. 10 BEST FRIEND AT WORK?
• If Yes Explain
• If No Explain
QUESTION NO. 11 MY PROGRESS REPORTED?
• Was I evaluated?
• List the areas that I did or did not make progress in.
QUESTION NO. 12 LEARNING & GROWING?
• List the opportunities I had to learn and grow.
• List the areas that I want to learn and grow in. 59
60. W H A T S A P O I N
T ?
CATCH YOUR WAVE
ER
T
T ER
TT S
BE BE ER
A U A H RO VED IPS
Y O
O T IMP TIONSH
A
E LS U C C E S S F U L
RA
A S U C C Y OS U
ES FUL
ENJO ORG
Y I N GA N I Z A I T O N
YER J
OB!!!
60
61. m-y b-a-n-n-e-r
READING leads to
CATCH YOUR WAVE
WRITING leads to
SPEAKING leads to
LEADING leads to
one ADVENTURE leads to
e
at fits
re at r
C h u DESTINY leads to
t o
y ires
es SUCCESS
d
>>>>>>
61
63. JIM BARBUSH
HOME: 2021 BLUE MOUNTAIN PARKWAY
HARRISBURG, PA 17112
717-545-2125
JamesEBarbush@cs.com
OFFICE: PA State System of Higher
Education
OFFICE OF THE CHANCELLOR
2986 NORTH SECOND STREET
HARRISBURG, PA 17110
717-720-4119
jbarbush@passhe.edu
The Catch A Wave Look
The Business Look
63
67. Ride A Wave To
A Changed Atmosphere
Do Something Different
68. THE PRESENT
Y
O F
U (-)
(+) U
R T
U
YOU
R
(+)
P E
(-)
A
S (-)
T
FILTER OUT - DISCARD
Hinweis der Redaktion
ENTRANCE THE BEACH BOYS SONG - CATCH A WAVE – Run in with Boogie Board SHOW WORDS TO THE SONG (Make Slide with words) The Beach Boys Catch a wave and you're sittin’ on top of the world Don't be afraid to try the greatest sport around Everybody tries it once ---------- Brian: Those who don't, just have to put it down You paddle out, turn around and raise, and baby, That's all there is to the coastline craze, you gotta Catch a wave and you're sittin’ on top of the world Not just a fad cause it's been goin’ on so long All the surfers going strong ---------- Brian: They said it wouldn't last too long They'll eat their words with a fork and spoon, and watch ‘em, They'll hit the road and all be surfin’ soon, and when they Catch a wave they'll be sittin’ on top of the world SOLO Catch a wave and you’re sittin’ on top of the world So take a lesson from a top-notch surfer boy Get yourself a big board ---------- Brian: But don't you treat it like a toy Just get away from the shady turf, and baby, Go catch some rays on the sunny surf, and when you Catch a wave you'll be sittin’ on top of the world Way up high, up on top of the world
HOW MANY KNEW CHARLE JENKINS?
APPA’S LEADERSHIP MESSAGE Something’s going on!!!!!!!!!!!!!!! What is it???????????? VOICE OF LEADERSHIP WITHIN APPA in the last decade, since 1998 Charlie Jenkins, Lander Medlin, Glenn Smith, Hal Peterson, Phil Cox, Fred Gratto, Jack Miller, James Canton, Allen Dessoff, Laura Long In early 1998, Douglas Christensen announced the launching of the APPAs Leadership Skills Academy to emphasize 3 core skill areas: Personal Effectiveness, Organizational Effectiveness, and Personal Skills In Leadership. To create the skills needed to deal with change. I’ve read the articles on leadership that have been published in the Facilities Manager since 1998. They are awesome. Charlie passed away in Dec 2004. Is someone taking his place to carry on the message. Is someone going to continue “the voice of leadership” within our ranks. I VOLUNTEER!!!! WHOLE HEARTEDLY.
WHAT’S THE GOAL OF THIS SESSION?
I had a wake up call last year (2004) “ At the age of 55, I am grown up” I continue to wake up I’m right Going against the grain right Confidently right Sometimes “fighting for right” right - “Dems fighten werds”
DOT’S PART TIME JOB – CRACKER BARRELL TOLD SHARON WE HAD A CHRISTMAS PARTY
IT’S A NEW SEASON FOR ME CUZ I’M PURSUIN’ CHANGE TO EVERYTHING THERE IS A SEASON FROM A SEASON OF NOT ENOUGH TO A SEASON OF GROWTH
DO THIS TYPE OF SELF ANALYSIS AND YOU WILL DISCOVER HOW YOU CAN DO WHAT YOU LIKE TO DO IN YOUR JOB OR IN ANOTHER JOB.