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July 14, 2010
       Social Media Primer


    Downtown Madison Rotary Club



Brian D. Johnson
Networked Insights
MEDIA + SOCIAL = SOCIAL MEDIA


Media - A method
 of distributing
 information

Social - To engage
  with a bunch of
  people


                                 Networked Insights
SOCIAL MEDIA – I AM CONSUMER… HEAR ME ROAR.



            Publisher             Consumer




            Publisher /           Consumer /
            Consumer              Publisher

                                     Networked Insights
New Opportunities Presented
By Social Media


    1. Talking

    2. Listening
    (sound familiar?)
                        Networked Insights
Networked Insights
THE BIG 5




            Networked Insights
( With Deference
                                            to MySpace)




Goliath… on steroids
•   More traffic than Google since March
•   400 Million active users, 50% logon every day
•   #3 most visited website for 65+ age group
•   37% are over 35 yrs old
•   500 BILLION minutes per month spent on FB
•   25 Billion pieces of content shared every month

A way to interact with people primarily through
sharing text updates and photos. Also an email and
instant messaging tool
                                                      Networked Insights
Personal Applications
• Reconnecting and staying current with friends and
  family all over the globe
• Playing games
• Scheduling events
• Keeping up-to-date contact info
• Making new acquaintances with similar interests




                                                 Networked Insights
Personal Application Examples
Me: Drum corps friends, college
friends, wife’s family, my family, high
school classmates, former co-
workers, etc.




                                Networked Insights
Professional Applications
• Networking
• Place for customers, fans, or critics to share
  information, provide feedback, or champion your
  products & services
• Disseminating information quickly to those that are
  most passionate about the brand




                                                  Networked Insights
Professional Examples
Supranet: Thank you messages,
photos of Supranet t-shirt wearers,
general info

Happy Bambino: Conversations,
breast feeding laws, product
reviews, baby pictures, new
products. 1,200 followers.

Starbucks: Manage your rewards
account, upcoming events, photos of
Starbucks in exotic locations,
comments, 10mm followers
                              Networked Insights
Rotary Applications
• Easy way to setup online community for the group
• Another way to share information
• Connect and follow-up with other Rotary club
  members
• Grant making publicity
• Spreading the word on programs, service projects,
  scholarships, grants through member networks



                                                 Networked Insights
Rotary Examples
Rotary Club of Redmond Rousers
(Redmond, WA): Event
updates, recognition, meeting
location changes, publicize group
study exchange opps

Chase Community Giving: $5mm
grant making program recognizing
online activism and publicity
through Facebook



                              Networked Insights
Focused, steady growth – POWERFUL tool
• 70 Million users
• One-third are older than age 50
• 2 in 5 have incomes over $100K
• Over 83,000 LinkedIn members within 25 mile
  radius of downtown Madison

The power is in connections: 488 contacts = 3.7
million people I can be introduced to personally


                                                   Networked Insights
Personal Applications
• For the most part, strictly business
• Keeping up-to-date contact information for all of
  your relationships




                                                  Networked Insights
Professional Applications
• Rolodex turned digital
• Online resume
• Recommendations & referrals
• Recruiting
• Reference checks
• Sales prospecting
• Lead generation
• Company pages contain content both controlled by
  the company as well as LinkedIn (employees)

                                               Networked Insights
Professional Examples
Brian Johnson: Resume, connections

Stephan & Brady: Description of
goods & services, connections to
employees past & present with
locations




                             Networked Insights
Rotary Applications
• A primary function of the club is networking– it’s a
  natural fit for all members to be active on LinkedIn
• 5 years ago less than a dozen members of
  Downtown Madison Rotary were on LinkedIn. Today
  there are 309 results for Rotary within 25 miles of
  downtown




                                                  Networked Insights
Rotary Examples
Rotary Club Presidents Past and
Present:

Use of Group feature on LinkedIn

Minneapolis Rotary Club #9




                              Networked Insights
BLOGS

Proof that everyone has an opinion
• Abbreviation for Web Log = Blog
• Rough estimate –200 Million active blogs

Digital equivalent of a personal journal, newspaper
column, short essay, diary, or any other short-form
writing structure.

Wordpress & Blogger are 2 most common blogging
templates

                                                  Networked Insights
BLOGS

Personal Applications
• Creative writing outlet
• Keep people informed with your life in more
  detailed format
• Incorporate multi-media into your personal journals




                                                 Networked Insights
Personal Application Examples
Johnson Kiddos: Pictures, videos,
funny stories, and updates on our
kids and the “fun” of raising them

Erin Henderson: Personal blog of
family with 12 kids – 9 thru
transracial adoption, that touches on
a number of personal issues relating
to parenting, adoption, race issues,
HIV, etc. Has turned into an income
source.


                              Networked Insights
BLOGS

Professional Applications
• Building and managing a personal brand
• Establishing thought leadership
• Sharing your good ideas
• Engaging in quality discussions on complex topics




                                                  Networked Insights
Professional Examples
Foley & Lardner Nano and Clean
Technology: Thought leadership in a
domain where they specialize

Penelope Trunk: Career advice
Seth Godin: Strategic marketing
Paul Soglin: Civic and political issues

Ellie Schatz: All Kinds of Smart
Rick Kiley: gThank You



                                   Networked Insights
BLOGS

Rotary Applications
• Recap weekly meetings in a format other than email
  newsletter
• A different way to disseminate timely information




                                                Networked Insights
Rotary Examples
Gallipolis Rotary Club: News, events,
board minutes

Hendersonville Rotary Club:
Newsletter style updates

ALL NEW!!!!
Downtown Madison Rotary
President’s Blog:




                              Networked Insights
Either the most brilliant thing ever… or the
stupidest thing ever.
• 105 million users, 20% active
• 1.6 Billion tweets per month

Microblog – same as a blog but 140 characters at a
time.

Sharing ideas through Twitter is both a challenge
and an opportunity. It’s difficult to be concise, but
very powerful and effective as well.
                                                    Networked Insights
Personal Applications
• If you can think it up, it’s been used that way.
• Benign – There’s nothing good on TV tonight.
• Life Changing – Locating victims of the Haitian
  earthquake.
• Humor
• Tweet-ups
• Sharing links
• Live event updates
• Direct communication with celebrities

                                                     Networked Insights
Personal Application Examples
Lance Armstrong: Updates on
cycling, notes of encouragement and
support to cancer victims,
appearances

The Onion: America’s finest news
source

Wile E. Coyote: Super Genius




                               Networked Insights
Professional Applications
• Press releases
• Quick burst idea sharing
• Live conference updates
• Customer service
• Keep up-to-date on buzz in your industry
• Gateway to the internet – real-time search for
  what’s happening online



                                                   Networked Insights
Professional Examples
Zappos: General business leadership
thoughts from CEO Tony Hseih

Ford Fiesta: Launched massive
campaign around new Fiesta model
and led with Twitter

Comcast Cares: Intercept customer
service problems while their
customers were on hold forever with
telephone reps


                             Networked Insights
Rotary Applications
• Ummmmm…..




                      Networked Insights
Rotary Examples
Rotary International: News, info,
promotional items, publicity

Memphis Rotary: Speaker listings
and announcements




                              Networked Insights
The inmates are running the asylum.
• 2 Billion views per day.
• 24 hours of content uploaded EVERY MINUTE
• For every day of content produced by a major
  network, 4 months of content are produced on
  YouTube

Video production, mass distribution, sharing, and
conversation available to anyone with a cell phone or
camcorder.

                                                  Networked Insights
Personal Applications
• Again - if you can think it up, it’s been done.
• How-to videos
• Kids events
• Humor
• Entertainment
• Intrigue
• Feats
• Athletic accomplishments


                                                    Networked Insights
Personal Application Examples
Making a perfect mitre cut:
instructional video

Sorcerer’s Apprentices: Movie trailer

Favre’s Interception Against the
Saints: Vikings karma

George Carlin: Classic routines




                               Networked Insights
Professional Applications
• Product demonstrations
• Company announcements
• Proof of accomplishments




                             Networked Insights
Professional Examples
Welton Enterprises:

Bachmann Pools & Spas:




                         Networked Insights
Rotary Applications
• Effects & impacts of service projects
• Meeting make-up for presentations
• Memories of group social events




                                          Networked Insights
Rotary Examples
Sydney Rotary: Introduction to the
club

Paul Harris: Audio recording of
address

Bill Gates: Speech at Rotary
International meeting

Polio eradication: program
description


                                  Networked Insights
Other Social Media Resources


•Flickr – Photo sharing site

•Digg – Content rating, sharing, reposting, filtering

•FourSquare – Identifying other people in the same
physical location

•SlideShare – Powerpoint deck sharing

•Scribd – Document sharing (templates, contracts,
policies, manuals, etc.)

                                                        Networked Insights
We fuel insights, helping agencies and brands
       make smart marketing decisions.




                                      Founded in 2006 by industry leaders and
Brian D. Johnson
VP Operations
                                      seasoned entrepreneurs in the fields of
608-237-1867                          social media and customer intelligence.
Brian.johnson@networkedinsights.com   Headquartered in Madison, WI, with offices
                                      in New York, Chicago, and San Francisco.
networkedinsights.com

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Social Media Brian Johnson Program, 07.14.10

  • 1. July 14, 2010 Social Media Primer Downtown Madison Rotary Club Brian D. Johnson
  • 3. MEDIA + SOCIAL = SOCIAL MEDIA Media - A method of distributing information Social - To engage with a bunch of people Networked Insights
  • 4. SOCIAL MEDIA – I AM CONSUMER… HEAR ME ROAR. Publisher Consumer Publisher / Consumer / Consumer Publisher Networked Insights
  • 5. New Opportunities Presented By Social Media 1. Talking 2. Listening (sound familiar?) Networked Insights
  • 7. THE BIG 5 Networked Insights
  • 8. ( With Deference to MySpace) Goliath… on steroids • More traffic than Google since March • 400 Million active users, 50% logon every day • #3 most visited website for 65+ age group • 37% are over 35 yrs old • 500 BILLION minutes per month spent on FB • 25 Billion pieces of content shared every month A way to interact with people primarily through sharing text updates and photos. Also an email and instant messaging tool Networked Insights
  • 9. Personal Applications • Reconnecting and staying current with friends and family all over the globe • Playing games • Scheduling events • Keeping up-to-date contact info • Making new acquaintances with similar interests Networked Insights
  • 10. Personal Application Examples Me: Drum corps friends, college friends, wife’s family, my family, high school classmates, former co- workers, etc. Networked Insights
  • 11. Professional Applications • Networking • Place for customers, fans, or critics to share information, provide feedback, or champion your products & services • Disseminating information quickly to those that are most passionate about the brand Networked Insights
  • 12. Professional Examples Supranet: Thank you messages, photos of Supranet t-shirt wearers, general info Happy Bambino: Conversations, breast feeding laws, product reviews, baby pictures, new products. 1,200 followers. Starbucks: Manage your rewards account, upcoming events, photos of Starbucks in exotic locations, comments, 10mm followers Networked Insights
  • 13. Rotary Applications • Easy way to setup online community for the group • Another way to share information • Connect and follow-up with other Rotary club members • Grant making publicity • Spreading the word on programs, service projects, scholarships, grants through member networks Networked Insights
  • 14. Rotary Examples Rotary Club of Redmond Rousers (Redmond, WA): Event updates, recognition, meeting location changes, publicize group study exchange opps Chase Community Giving: $5mm grant making program recognizing online activism and publicity through Facebook Networked Insights
  • 15. Focused, steady growth – POWERFUL tool • 70 Million users • One-third are older than age 50 • 2 in 5 have incomes over $100K • Over 83,000 LinkedIn members within 25 mile radius of downtown Madison The power is in connections: 488 contacts = 3.7 million people I can be introduced to personally Networked Insights
  • 16. Personal Applications • For the most part, strictly business • Keeping up-to-date contact information for all of your relationships Networked Insights
  • 17. Professional Applications • Rolodex turned digital • Online resume • Recommendations & referrals • Recruiting • Reference checks • Sales prospecting • Lead generation • Company pages contain content both controlled by the company as well as LinkedIn (employees) Networked Insights
  • 18. Professional Examples Brian Johnson: Resume, connections Stephan & Brady: Description of goods & services, connections to employees past & present with locations Networked Insights
  • 19. Rotary Applications • A primary function of the club is networking– it’s a natural fit for all members to be active on LinkedIn • 5 years ago less than a dozen members of Downtown Madison Rotary were on LinkedIn. Today there are 309 results for Rotary within 25 miles of downtown Networked Insights
  • 20. Rotary Examples Rotary Club Presidents Past and Present: Use of Group feature on LinkedIn Minneapolis Rotary Club #9 Networked Insights
  • 21. BLOGS Proof that everyone has an opinion • Abbreviation for Web Log = Blog • Rough estimate –200 Million active blogs Digital equivalent of a personal journal, newspaper column, short essay, diary, or any other short-form writing structure. Wordpress & Blogger are 2 most common blogging templates Networked Insights
  • 22. BLOGS Personal Applications • Creative writing outlet • Keep people informed with your life in more detailed format • Incorporate multi-media into your personal journals Networked Insights
  • 23. Personal Application Examples Johnson Kiddos: Pictures, videos, funny stories, and updates on our kids and the “fun” of raising them Erin Henderson: Personal blog of family with 12 kids – 9 thru transracial adoption, that touches on a number of personal issues relating to parenting, adoption, race issues, HIV, etc. Has turned into an income source. Networked Insights
  • 24. BLOGS Professional Applications • Building and managing a personal brand • Establishing thought leadership • Sharing your good ideas • Engaging in quality discussions on complex topics Networked Insights
  • 25. Professional Examples Foley & Lardner Nano and Clean Technology: Thought leadership in a domain where they specialize Penelope Trunk: Career advice Seth Godin: Strategic marketing Paul Soglin: Civic and political issues Ellie Schatz: All Kinds of Smart Rick Kiley: gThank You Networked Insights
  • 26. BLOGS Rotary Applications • Recap weekly meetings in a format other than email newsletter • A different way to disseminate timely information Networked Insights
  • 27. Rotary Examples Gallipolis Rotary Club: News, events, board minutes Hendersonville Rotary Club: Newsletter style updates ALL NEW!!!! Downtown Madison Rotary President’s Blog: Networked Insights
  • 28. Either the most brilliant thing ever… or the stupidest thing ever. • 105 million users, 20% active • 1.6 Billion tweets per month Microblog – same as a blog but 140 characters at a time. Sharing ideas through Twitter is both a challenge and an opportunity. It’s difficult to be concise, but very powerful and effective as well. Networked Insights
  • 29. Personal Applications • If you can think it up, it’s been used that way. • Benign – There’s nothing good on TV tonight. • Life Changing – Locating victims of the Haitian earthquake. • Humor • Tweet-ups • Sharing links • Live event updates • Direct communication with celebrities Networked Insights
  • 30. Personal Application Examples Lance Armstrong: Updates on cycling, notes of encouragement and support to cancer victims, appearances The Onion: America’s finest news source Wile E. Coyote: Super Genius Networked Insights
  • 31. Professional Applications • Press releases • Quick burst idea sharing • Live conference updates • Customer service • Keep up-to-date on buzz in your industry • Gateway to the internet – real-time search for what’s happening online Networked Insights
  • 32. Professional Examples Zappos: General business leadership thoughts from CEO Tony Hseih Ford Fiesta: Launched massive campaign around new Fiesta model and led with Twitter Comcast Cares: Intercept customer service problems while their customers were on hold forever with telephone reps Networked Insights
  • 34. Rotary Examples Rotary International: News, info, promotional items, publicity Memphis Rotary: Speaker listings and announcements Networked Insights
  • 35. The inmates are running the asylum. • 2 Billion views per day. • 24 hours of content uploaded EVERY MINUTE • For every day of content produced by a major network, 4 months of content are produced on YouTube Video production, mass distribution, sharing, and conversation available to anyone with a cell phone or camcorder. Networked Insights
  • 36. Personal Applications • Again - if you can think it up, it’s been done. • How-to videos • Kids events • Humor • Entertainment • Intrigue • Feats • Athletic accomplishments Networked Insights
  • 37. Personal Application Examples Making a perfect mitre cut: instructional video Sorcerer’s Apprentices: Movie trailer Favre’s Interception Against the Saints: Vikings karma George Carlin: Classic routines Networked Insights
  • 38. Professional Applications • Product demonstrations • Company announcements • Proof of accomplishments Networked Insights
  • 39. Professional Examples Welton Enterprises: Bachmann Pools & Spas: Networked Insights
  • 40. Rotary Applications • Effects & impacts of service projects • Meeting make-up for presentations • Memories of group social events Networked Insights
  • 41. Rotary Examples Sydney Rotary: Introduction to the club Paul Harris: Audio recording of address Bill Gates: Speech at Rotary International meeting Polio eradication: program description Networked Insights
  • 42. Other Social Media Resources •Flickr – Photo sharing site •Digg – Content rating, sharing, reposting, filtering •FourSquare – Identifying other people in the same physical location •SlideShare – Powerpoint deck sharing •Scribd – Document sharing (templates, contracts, policies, manuals, etc.) Networked Insights
  • 43. We fuel insights, helping agencies and brands make smart marketing decisions. Founded in 2006 by industry leaders and Brian D. Johnson VP Operations seasoned entrepreneurs in the fields of 608-237-1867 social media and customer intelligence. Brian.johnson@networkedinsights.com Headquartered in Madison, WI, with offices in New York, Chicago, and San Francisco. networkedinsights.com