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The Challenge of Making Sustainability Work




     A framework to develop and Implement a
Corporate Sustainability Strategy Plan

           Jose Antonio Campos Chaves
                      2009
CORPORATE SUSTAINABILITY STRATEGY PLAN




Content

ON CORPORATE SUSTAINABILITY ................................................................................................................. 3

    What Matters on Corporate Sustainability? ............................................................................................ 3

    The Plan’s Main Goals and Objectives ..................................................................................................... 5

    The Corporate Sustainability Strategy Plan Framework .......................................................................... 6

LEARNING TO MAKE SUSTAINABILITY WORK............................................................................................... 7

1      Creating and Internalizing the Culture of Corporate Sustainability ..................................................... 7

2      Mapping, Understanding and Defining Sustainability Strategy Key-Areas .......................................... 8

3      Corporate Sustainability Governance and Financial Standards Benchmarking ................................... 9
                                                                                                                                                              2
4      Assessing Current & Prospective Sustainability Issues....................................................................... 11

5      Setting Sustainability Strategies & Goals ........................................................................................... 12

       5.1        Building the Corporate Sustainability Mainstream Paradigm ................................................ 12

       5.2        Value-Chain Competitive Advantages on Sustainability Initiatives ........................................ 12

       5.3        Corporate Sustainability Governance Strategies & Goals ...................................................... 13

       5.4        Corporate Sustainability Finance Strategies & Goals ............................................................. 14

6      Setting Operational, Grounding Action Plan ...................................................................................... 15

    Contact the Author ................................................................................................................................. 15




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CORPORATE SUSTAINABILITY STRATEGY PLAN


ON CORPORATE SUSTAINABILITY

What Matters on Corporate Sustainability?


Making sustainability work is the very challenge board members and senior executives are
facing amid continuous NGO and public stakeholders’ hard pressuring for top-ranking social and
environmental issues on the corporate strategy agenda.

Two recent leading surveys on corporate senior executives’ awareness and practice bring good
and bad news: the good is they see corporate responsibility as the primary issues on their
companies’ preoccupations; the bad one is that most of respondents admit there aren’t enough
consensuses about what matters on corporate sustainability. This, in fact, creates the gap
between sustainability strategy and execution, which lead us to the main purpose of this
Company’s Corporate Sustainability Strategy Plan plan’s development proposal.

The McKinsey & Company - Boston College’s Center for Corporate Citizenship’s survey1 asked
CFOs, investment professionals, institutional investors, and corporate social responsibility
professionals from around the world to identify whether and how environmental, social, and
governance programs create value and how much value they create. Metrics and the best
                                                                                                                                                                   3
indicators of value also were surveyed, and how they can be communicated most effectively as
well.

According to respondents, awareness of the importance of corporate ESG programs has grown
and its ability to influence corporate crises and build reputations as well. In spite of this
awareness, no consensus has emerged to define if and how such programs create shareholder
value, how to measure that value, or how to benchmark financial performance from company
to company.

About what value - and what effect it could have, among respondents who have manifested an
opinion, two-thirds of CFOs and three-quarters of investment professionals agree that ESG
activities might create value for shareholders in normal business environment. But, they do not
agree on how much: investment professionals are likelier to see more value than CFOs, for
example. Further, a full quarter of respondents don’t know what effect, if any, these activities
have on shareholder value.




1
  This survey was in the field in December 2008 and includes responses from 238 CFOs, investment professionals, and finance executives from the full range of
industries and regions. The survey was conducted in conjunction with Boston College’s Center for Corporate Citizenship, along with a simultaneous survey of 127
corporate social responsibility professionals and socially responsible institutional investors. Source: The McKinsey Quarterly – McKinsey Global Survey Results:
Valuing corporate social responsibility.

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Called to put a number on the value added by environmental, social, and governance drivers,
corporate social responsibility professionals appear, notably, as the most uncertain, with more
than half reporting not knowing the connections these programs may have with value creation.

The Boston Consulting Group - MIT Sloan Management Review collaborative survey2 shows
that many thought leaders and survey respondents viewed sustainability as a unique business
issue, both strategically and economically. But claim why decisive and effective corporate
action is lacking.

The research points to three root causes that may explain reasons why companies are
struggling to tackle sustainability more decisively. First, companies often lack the right
information upon which to base decisions. Second, companies struggle to define the business
case for value creation. Third, when companies do act, their execution is often flawed.

(i) Some companies don’t understand what sustainability is — and what it really means to the
enterprise. The survey revealed a pervasive lack of understanding among business leaders of
what sustainability really means to a company. Managers lack a common fact base about the
full suite of drivers and issues that are relevant to their companies and industries. More than
half of those surveyed stated a need for better frameworks for understanding sustainability.
                                                                                                                                                             4
(ii) Difficulty on modeling the business case — or even finding a compelling case — for
sustainability. Most survey respondents who considered themselves experts in sustainability, as
well as most thought leaders, said that their company had found a compelling business case —
one that reflected multiple tangible and intangible costs and benefits — for sustainability. Why
do companies struggle in their efforts to develop a business case for sustainability? The survey
uncovered three main challenges that trip up companies.

The first challenge is forecasting and planning beyond the one-to-five-year time horizon typical
of most investment frameworks. Actually, calculating the costs and benefits of sustainability
investments over time frames that sometimes span generations can be difficult with traditional
economic approaches.

The second challenge is that companies find difficult enough to identify, measure and control
all of the tangible facets of their business systems. So they often do not even attempt to model
intangibles or externalities such as the environmental and societal costs and benefits of their
current business activities and potential moves in sustainability. This hinders their ability to get
a true sense of the value of investments in sustainability.

2
 This survey results from a 2009 in-depth interviews with more than 50 global thought leaders and more than 1,500 worldwide executives. Sources: MIT Sloan
Management Review, Fall 2009. http://sloanreview.mit.edu/; The Boston Consulting Group - The Business of Sustainability: What It Means to Managers Now,
September 2009. www.bcg.com.

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The third major challenge is planning amid high uncertainty. Factors contributing to uncertainty
include potential changes in regulation and customer preferences. Strategic planning, as
traditionally practiced, is deductive — companies draw on a series of standard gauges to
predict where the market is heading and then design and execute strategies on the basis of
those calculations. But sustainability drivers are anything but predictable, potentially requiring
companies to adopt entirely new concepts and frameworks.

(iii) Execution is often flawed. Even if companies surmount the first two hurdles impeding
action, they often stumble over the third hurdle: execution. While it is still early days in terms
of judging the effectiveness of execution in sustainability, interviews and survey highlighted
three main obstacles in executing sustainability initiatives.

The first is overcoming skepticism in organizations. Indeed, survey respondents overall cited
outdated mental models and perspectives as the top internal roadblock to addressing
sustainability issues. The second obstacle in execution is figuring out how to institutionalize the
sustainability agenda throughout the corporation. The third major obstacle cited is measuring,
tracking and reporting sustainability efforts. Some of these barriers will accompany any major
change effort in corporate strategy.
                                                                                                      5
The Plan’s Main Goals and Objectives


The trustworthiness of the two cited up-to-date surveys’ results provides the substance for the
Plan’s underlying goal: to help executives understand, develop and incorporate management
competencies that aim to reduce the perceived gap between corporate sustainability strategy
and its execution.

To address the triple bottom line – from the perspective of the Company’s shareholders – the
Corporate Sustainability Strategy Plan’s main goals are to support the company:

   I.    To be recognized as an accountable corporation;

   II.   To assure capital markets prime access by becoming an international benchmark on
         sustainability governance standards achievement.

  III.   To outperform shareholder’s ROSS – Return on Sustainability Strategy, by creating and
         exploring ESG’s differentiation strategies in the entire value chain;



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 IV.       To create ESG visible, reportable and communicable value for the upstream and
           downstream public, government and NGO stakeholders;

  V.       To build internal and external ESG measurable reputation, in terms of cost of capital,
           exports revenue increases and brand value;

 VI.       To be a reference on knowledge and talent capital development and retention.


The Corporate Sustainability Strategy Plan Framework

Realizing the promise of making sustainability work calls for a comprehensive-easy to manage,
reliable methodology aiming to develop, internalize and implement a Corporate Sustainability
Strategy Plan.

By developing its own research and benchmarking and learning from previous works, we
converged to a Company’s first framework for development and implementation of its
Corporate Sustainability Strategy Plan:


                                                                                                                                         6

                                Value-Chain                     Current &                Strategies & Goals
                                                             Prospective ESG                  Setting
                                                               Assessment
           Identify
       Business Drivers          Primary
                                 Activities
                                                                                        Building Sustainability
                                                                                        Mainstream Framework                 Action
                                                                                                                               Plan
                                 Support
                                 Activities
                                                             Stakeholder-Based                                                Goals
                                                                                       Sustainability Governance     Breaking-Down
                                                               Management              Strategies & Goals
                                                                                                                          & Metrics
  Creating and                                                Investor-Based
  Internalizing the Vision      Sustainability                 Management
                                                                                                                    Implementation,
  and Culture of Corporate   Strategy Key-Areas                                                                        Monitoring &
  Sustainability Strategy                                        Corporate
                                                                                        Sustainability Finance        Review Tools
                                                             Sustainability-Risk
                                                                                        Strategies & Goals
                                                               Strategic Map
                               Sustainability                                                                          Stakeholder
                                Governance                    External Impacts                                         Engagement
                                                                Gap Analysis                                               Process
                                                                   SWOT                Value-Chain Advantages on
                                                                                       Sustainability Initiatives
                                                                                                                      Sustainability
                               Sustainability                                                                        Communication
                                 Finance                                                                                  Platform
          Scope of
       Competitiveness                                            ESG                             ROS S
                                                              Benchmarking                     Return on                Sustainability
                               Sustainability                                                 Sustainability               Reporting
                                Mainstream                                                      Strategy




                                        Developing Leadership Competence for TBL Value Creation




                                                       Figure1
                                   Corporate Sustainability Strategy Plan Framework



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Developing the paths for (i) creating and internalizing the vision and culture of corporate
sustainability and developing leadership competence for triple bottom line value creation, (ii)
mapping, understanding and defining the sustainability strategy key-areas, (iii) learning from
sustainability governance and financial standards benchmarking, (iv) assessing current &
prospective sustainability issues, (v) setting sustainability strategies & goals, and (vi) setting
operational, grounded action plan forms the first view of the Company’s process of making
sustainability work.

Searching for specific demands either from company and its industry, will be the early plan’s
development work at the starting of the process, aiming refining the framework and facilitating
work approach.


LEARNING TO MAKE SUSTAINABILITY WORK

1       Creating and Internalizing the Culture of Corporate Sustainability

Creating and internalizing the Culture of Corporate Sustainability starts the plan’s development
processes. As usual in strategic planning methodologies, C-level executives and internal
relevant managers are required to participate, aiming to align strategic concepts and
commitments.                                                                                         7


The two survey results reinforce that assumption: “most of respondents admit there aren’t
enough consensuses about what matters on corporate sustainability”.

Initially bellowed topics will top the agenda:

       I.   Understanding and Situating the Business Competitiveness Scope;
      II.   Identifying the Sustainability Business Drivers;
     III.   Sustainability as a Key-Driver for Innovation;
     IV.    Mapping and Advantaging on Sustainability Business Drivers;
      V.    Creating the Corporate Sustainability Vision;
     VI.    The role of the Chief Sustainability Officer;
     VII.   Developing Leadership Competence for Triple Bottom Line Value Creation.

The last one must be considered as an entire process’ support activity as it showed throughout
Figure 1.




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2      Mapping, Understanding and Defining Sustainability Strategy Key-Areas

The second phase of the process focus on the definition of the sustainability strategy key-areas
through the triple bottom line. To address it two sources of competitive advantage on
sustainability initiatives can be explored:

Firstly, the Value-Chain as a Source of Sustainability Competitive Advantage: From the
traditional Porter’s competitive advantage paradigm comprehending Primary and Support
Activities to the Knowledge Capital Activities of today’s economic environment.

Secondly, the concept of Corporate Sustainability Mainstream, as a sparking tool, is introduced
for creating a tridimensional approach to the bi-dimensional Porter’s matrix.

                                            Support
                                           Activities




                                                                                                   8


                                                                                 Primary
                                                                                 Activities




                 Sustainability
                  Mainstream




                                                 Figure 2
               Corporate Sustainability Mainstream & the Value-Chain Intersection Paradigm


In doing so, the importance of Corporate Sustainability Governance and Finance perspectives
emerges as new key-landscapes for scenario design, goal setting and objectives detailing. At
this moment people companywide are familiarized with such concepts and applications like
“Sustainability Accounting”, “Triple Bottom Line Balance Sheet”, “External Impacts ESG
valuation” and “Fiduciary Responsibility”.


This phase has an important role on strategic alignment and culture of sustainability
consolidation, and feeds the sequential activities as well.



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3    Corporate Sustainability Governance and Financial Standards
Benchmarking

To assure competitive access to capital markets and project financing is a major economic goal
of the sustainable Company. Upgrading its level of corporate sustainability governance and
reaching international financial standard will certainly address to the lowering of cost of capital.
Hence, it leads to long-term shareholder value creation by integrating opportunities and
managing deriving-risks from economic, environmental and social factors.

Investor strategist calls this approach the triple bottom line. This paradigm was frameworked by
important voluntary initiatives: such as The Dow Jones Sustainability Index3 directly addressed
to capital market investors; The Equator Principles4 as an ESG standard for project financing;
The Global Compact5; the UNEP Finance Initiative6 - a Financial and Insurance industries
commitments to the Environment & Sustainable Development initiatives; and The Principles for
Responsible Investment7.

On June 4, 2003, the IFC8 and ten world-leading banks announced a new self-regulation
mechanism to guide project finance decisions called The Equator Principles, to create a
benchmark for the financial industry on managing social and environmental issues in project
financing. Since then, banks are conditioning industrial credit to a specific triple-bottom-line       9
compliance framework adoption by its clients. Now, sixty-six financial institutions from twenty-
eight countries have adopted the Equator Principles. These financial institutions operate in over
100 countries. As a result, the Equator Principles have become the project finance industry
standard for addressing environmental and social issues in project financing globally.

The United Nations Global Compact is also a strategic policy initiative for businesses that are
committed in aligning their operations and strategies with ten universally self-regulatory
accepted principles in the areas of human rights, labor, environment and anti-corruption.

From the shareholder value creation perspective, the Down Jones Sustainability Group Index
(DJSGI) represents a breakthrough on the Corporate Governance journey into sustainability. For
the first time, performance-oriented corporate governance mechanisms for corporate
sustainability’s market-rating were frameworked. The DJSGI then established a global
benchmarking on corporate sustainability. It has made possible visualizing the investors’
willingness to diversify their portfolios, by investing in companies committed to the concept of

3
  Dow Jones Sustainability Group Index - www.sustainability-index.com
4
  www.equator-principles.com
5
  www.unglobalcompact.org
6
  http://www.unepfi.org/index.html
7
  http://www.unpri.org/
8
  IFC - International Finance Corporation, a World Bank affiliate.

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corporate sustainability. It clearly evidenced the investors’ choice to pay a premium for the
responsible companies’ stocks as well.

The United Nations Environment Programme Finance Initiative, UNEP Finance Initiative, is a
unique global partnership between the United Nations Environment Programme (UNEP) and
the financial sector. The programme works closely with over 170 financial institutions who are
signatories to the UNEP FI Statements, and a range of partner organizations to develop and
promote linkages between the environment, sustainability and financial performance. UNEP FI
carries out its mission to identify, promote, and realize the adoption of the best environmental
and sustainability practice at all levels of financial institution operations.

The signatories of the Principles for Responsible Investment, institutional investors, committed
to have a duty to act in the best long-term interests of its beneficiaries. In this fiduciary role,
“we believe that environmental, social, and corporate governance (ESG) issues might affect the
performance of investment portfolios” (to varying degrees across companies, sectors, regions,
asset classes and through time). A signatory also recognises that applying these Principles may
better align investors with broader objectives of society.



                                                                                                                    10
                                                                                                       ABB




                                                               CEMIG

                                                                                        VALE
                                                                                                        VCP




                                                                                                        HOLCIM


                                                                                               E1SGI

                                                                                                              DJI




        2003                 2004                      2005                      2006           2007

                                 Graphic 1 – Outperformance Benchmarking
      Dow Jones Industrial Average Index (DJI) & Dow Jones Sustainability Europe Composite Index (E1SGI)
           Comparison with Sustainability Premium Companies HOLCIM, VCP, VALE, CEMIG and ABB
                                    Source: Yahoo! Finance - http://finance.Yahoo.com




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The convergence of the institutional sustainability vectors’ previously mentioned is worldwide-
accepted as a benchmark for the triple-bottom-line strategy, finance, governance, management
and sustainability performance rating-framework. Such approach also includes modeling ESG
Best Practices from Ethical Corporation, Ethos, Global Reporting Initiative and Reputation
Institute.

That represents the whole methodology approach to help the Company’s Executives making
sustainability work and become an outperforming company in terms of shareholder value
delivering.

Assuming such a vision, it is in the long-term, expected that the Company’s stock will be among
the well acknowledged, outperformers ones (Graphic 1).


4         Assessing Current & Prospective Sustainability Issues

A Corporate Sustainability-Risk Strategic Map (Figure 3) surrounds this phase. Here, the
Company’s Executives are stimulated to map and to relate each of the potential sources of
tangible and intangible strategic risk. To transform this business intelligence in competitive
advantage is a natural consequence.
                                                                                                                                                                       11
          Business                                                    Asset                          Human
          Continuity             Financial                                                           Capital                    Technology                 Operation
                                                                    Protection



                                Dom ain of Tradit ion al S h areh older - Base d C orporat e S t rat egic Plan

           Feas i b i l i ty                        Fu n d i n g                                  Im p l em en tati o n                          Op er ati o n


    Legal & Financial                        Project Finance                                    Organisation & Legal
                                                                                                                                             Marketing & Sales
    Diligences                                                                                  Arrangements

     Local Arrangements                       IPO                                                 Plant Building                              Production

      Global Feasibility                       Private Equity                                      Infrastructure                              Logistics Up & Down

         Core Business Design                    Free Cash Flow                                      Equipment & Facilities                     Value-Chain Design




                                             Do m ai n o f th e Cap ex-Op ex Di l em m a & T r ad i ti o n al R i s k


                                         C orporat e S u st ain abilit y S t rat egic Plan I n t ersect ion


                                              Do m ai n o f Co r p o r ate S u s tai n ab i l i ty -R i s k A s s es s m en t




     Global-Local                Changing                           Legal &                       Environ                                              Value-Chain
     Reputation                                                    Regulatory                     mental                        Social
                                Leadership                                                                                                             Stakeholders


                                    Dom ain of C orporat e En viron m en t al - S ocial G overn an ce ( ES G )


     Be n c h m a r ki n g




                                                                Figure 3
                                               Corporate Sustainability-Risk Strategic Map


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When developing this phase, the Company’s Executives will engage in new tools such as
Stakeholder-Based Management, Investor-Based Management, External Impacts Measuring
and Accounting, Gap Analysis and an effective use of Morphological Analysis in SWOT activities
and scenario building.


5          Setting Sustainability Strategies & Goals

Sustainability strategy initiatives become visible throughout the company’s value-chain,
upstream and downstream; and become real to investors and shareholders by breaking down
the ROSS - Return on Sustainability Strategy.

The Company’s Executives in this phase will meet a challenge in broadening their business
comprehensiveness and open their mindset to developing and add new approaches on making
sustainability work, throughout experiencing the following activities:


5.1        Building the Corporate Sustainability Mainstream Paradigm

To introduce and pervade the corporate sustainability paradigm is a typical job of corporate
education and training. “The more people know about sustainability, the more opportunity             12
they see in it”, said the BCG – MIT Sloan School of Management’s survey. In action this people
will hear and learn about the following topics:

     I.    Corporate Sustainability Mainstream Framework;
     II.   Corporate Sustainability Risk Management Platform;
    III.   Corporate Sustainability Accounting & Balance Sheet: Sustainability Fund Flow; Social &
           environmental cost externalization/internalization decision;
    IV.    Corporate Sustainability Performance Management: Sustainability Metrics & Business
           Intelligence System; Performance Rewarding.

5.2        Value-Chain Competitive Advantages on Sustainability Initiatives

The value chain is the dwell of the value creation process. Mainstreaming the sustainability
drivers over there makes visible fruitful initiatives; and brings ways of measuring ESG results.
Further, it permits the establishment of the linkages between them.

Here, the intent is making sustainability real in the company’s organizational platform. In this
situation, the Porter’s classical model of creating competitive advantages - by identifying and
exploring upstream-downstream opportunities in the value chain - must be expanded. For In


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today’s networked, knowledge-based economy, the classical Support Activities are fueled by
knowledge capital and a new kind of leadership moves it.



                                                   Sustainability BI & analytics platform;
                                Company
                                                   Capex-Opex sustainability-based decisions;
                                Infrastructure
      Suppor t Ac tivitie s &




                                                   Corporate Sustainability Governance Structure
       Knowle dge Capital




                                                   Creating and internalizing a culture for sustainability;
                                Human Capital      Developing capabilities on sustainability-based management ;
                                Management
                                                   Corporate Sustainability Education; Sustainability-oriented Compensation System


                                                   Environmental-based design;
                                Innovation and
                                                   Clean technologies development;
                                R&D Capital
                                                   Environmental material specifications

                                Leadership &       Promptness and ability to convert Sustainability Strategy into Shareholders/Stakeholders Value;
                                Competence         Stakeholder-Based Management Approach
                                Capital            Stakeholder Sustainability Education initiatives

                                               Sustainability Strategy:                     Sustainability Finance & ROSS:              Sustainability Governance Framework:
                Co r p o rate                  Business Drivers & Key-Performance           TBL Value Creation; Accounting              Compliance & Legal ; Policies; Accountability;
                S u s tai n ab i l ity         Measuring; Benchmarking; ESG                 Framework; TBL Balance Sheet; EP &          Commitments; Transparency; Reputation; Stakeholders
                Mai n s tr eam                 Assessment; Vision, Mission;                 DJSI Standards; Risk Map & Measuring;       Engagement; Value-Chain Ethical Procedures;
                                               Objectives/Goals; Action Plan ; Incentives                                               Communication; Reporting

                                                   Select Responsible                                  Select Responsible          Corporate image &          Life-cycle analysis and
                                                   suppliers & outsourcers;                            distributors;               reputation                 process implementation

                                                   Stimulating less-harmful                            Stimulating less-harmful
                                                   material uses, safe                                 material safe storage,
                                                   storage, transportation                             transportation ,
                                                   and waste disposal                                  packaging and waste
                                                                                                       disposal

                                                    Stimulating ethical and anti-corruption competing practices, fraud prevention, new process for reducing pollutants discharge and
                                                    waste; improving energy use; striving for upstream-downstream ESG internationally acceptable standards adoption

                                                  Carbon & Water Footprint



                                                        Upstream                    Inbound                 Downstream                  Marketing                 End-Cycle
                                                        Logistic &                 Logistic &                Logistic &                  & Sales                   Services
                                                       Supply Chain                Operations                Channels
                  P rim ary Act iv it ies

                                                                                                                                                                                              13
                                                                                        Figure 4
                                                                      Mainstreaming Sustainability on the Value-Chain



The Primary Activities offers the external battle field for sustainable value creation. Suppliers
and outsources upstream are called to engage on sustainability initiatives or going out.
Distributors and partners downstream are stimulated to put sustainability in their agendas.


5.3                             Corporate Sustainability Governance Strategies & Goals

Corporate Sustainability Governance pressure for changes come from institutional investors,
shareholders and others stakeholders else. The current flow is from outside to the internal
structure. Proactive companies are inversing the course of that pressing, by top-ranking:

   I.                           Improving Accountability & Stakeholders Synergy;
   II.                          Creating Sustainability Risk Management systems;
  III.                          Developing Leadership Competence for Sustainability Value Creation: Talent attraction,
                                development, training and retention; Value-chain training;
 IV.                            Developing Competence for Sustainability Communication and Reporting;

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     V.        Stimulating Value-Chain’s Stakeholder Integration and Commitment (SBM);
    VI.        Modeling Brand-CSR Integration;
    VII.       Improving the Sustainability Reputation Perception

5.4            Corporate Sustainability Finance Strategies & Goals

The ROSS - Return on Sustainability Strategy9 – mainstreams the Triple Bottom Line paradigm,
from the shareholder’ and investor’ perspectives. Breaking-down the ROSS framework is the
best exercise Company’s Executives will encounter during the entire process of making
sustainability a permanent part of the corporate strategy.

                                                                                           ROSS
                                                                              Return on Sustainability Strategy




                                                    Net Profit &                          Free Cash Flow                            Market Value
                                                     Dividend                               Generation                               Premium




                             Revenue Growth                                          Margin Improvement                                         Cost of Capital Reduction



             New                  Market                Reputation              Operation              Cutting-Edge                   Risk                  Market              Corporate
            Market                Share                    Price                 Cost &                 Technology                  Premium                 Ratings              Brand &
             Entry                Growth                 Premium               Productivity             Innovation                    Gains                 Grading             Reputation


                        New ES                Power                     ESG                   ESG                        ESG                  Value-Chain               Legal &
                       Focused                  of                   Knowledge             Capex-Opex                Leadership               Stakeholder              Voluntary
                       Products               Pricing                 Capital               Modeling                  Initiatives             Engagement              Compliance
                                                                                                                                                                                              14
                     Corporate Sustainability Strategy                         Corporate Sustainability Finance                            Corporate Sustainability Governance

           Value-Chain Advantages on New Sustainability-Based             Sustainability Fund Flow Mapping, Social &                 Sustainability-Risk Management Platform, Compliance
           Initiatives: Climate Change e Carbon Finance, Water            Environmental Cost Internalization,                        & Legal Achievements, Sustainability Accounting &
           Conservation and Quality, Alternative Energy Production        Sustainability-Based Capex–Opex Decision,                  Balance Sheet, Sustainability Reputation Building;
           & Use, Responsible Property Investing, Social Impacts,         Private Equity & Capital Markets Sustainability            Stakeholders Value-Based Governance, Engagement
           Biodiversity and Ecosystems                                    Ratings Improvement:: DJSI, UNEP Finance                   Initiatives; Value-Chain’s Stakeholder Integration and
           Environmental-based operational process, Clean                 Project Financing Sustainability Standards                 Commitment; Leadership Competence for
           Technologies Material Specifications Development               Achievement: Equator Principles, Fiduciary                 Sustainability Value Creation; Sustainability
                                                                          Responsibility, Insurance                                  Communication & Reporting



                                                                       Co r p o r ate S u s tai n ab i l i ty Mai n s tr eam
                                                                        Val u e-Cr eati o n Dr i ver s an d Lever s




                                                                        Figure 5
                                                   ROSS – Return on Sustainability Strategy Framework


Examining the sustainability fund flow provides a clear understanding of sustainability finance.
It may be easy to address impacting issues on the daily decision process:

      I.       Social & environmental cost externalization/internalization decision;
     II.       Capex – Opex sustainability-based decision making;
    III.       Outsourcing & Offshoring sustainability-based decision making;
    IV.        Private Equity & Capital Markets Sustainability Ratings Improvement;

9
 The term ROSS – Return on Sustainability Strategy was originated in the Business School Lausanne Doctoral Thesis of Jose Antonio Campos
Chaves “On Corporate Strategy: Role of Corporate Environmental Governance as a Driver to Create Shareholder Value, 2009.

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     V.    Project Financing Sustainability Standards Achievement;
    VI.    Export Sustainability Reputation Building;
    VII.   Models for Brand-CSR Integration;
 VIII.     Sustainability Reporting Platform

The convergence of the efforts above is propitious to company, in assuring capital markets
prime access and achieve the cost of capital reduction; two of the main ways that lead the
investors to understand what sustainability is.


6          Setting Operational, Grounding Action Plan

Setting an operative, grounding action plan to make sustainability work is the completion phase
of the strategic plan.

The major effort of the Company’s Executives is to put the action plan functioning in the
existent organizational platform, either for process and products of the action itself:

      I.   Objectives Detailing & Breaking-Down;
     II.   Implementation, Monitoring & Review Tools;
    III.   Stakeholder Engagement Process;
    IV.    The Communication Platform;                                                            15
     V.    Sustainability Reporting


Contact the Author


Jose Antonio Campos Chaves
Partner at EnvironGrade
São Paulo: +55 11 3717-4188
Rio: +55 21 3717-4188
Belo Horizonte: +55 31 3231-4188
Jose.antonio.chaves@gmail.com




                                          www.environgrade.com

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Corporate Sustainability Strategy Plan

  • 1. The Challenge of Making Sustainability Work A framework to develop and Implement a Corporate Sustainability Strategy Plan Jose Antonio Campos Chaves 2009
  • 2. CORPORATE SUSTAINABILITY STRATEGY PLAN Content ON CORPORATE SUSTAINABILITY ................................................................................................................. 3 What Matters on Corporate Sustainability? ............................................................................................ 3 The Plan’s Main Goals and Objectives ..................................................................................................... 5 The Corporate Sustainability Strategy Plan Framework .......................................................................... 6 LEARNING TO MAKE SUSTAINABILITY WORK............................................................................................... 7 1 Creating and Internalizing the Culture of Corporate Sustainability ..................................................... 7 2 Mapping, Understanding and Defining Sustainability Strategy Key-Areas .......................................... 8 3 Corporate Sustainability Governance and Financial Standards Benchmarking ................................... 9 2 4 Assessing Current & Prospective Sustainability Issues....................................................................... 11 5 Setting Sustainability Strategies & Goals ........................................................................................... 12 5.1 Building the Corporate Sustainability Mainstream Paradigm ................................................ 12 5.2 Value-Chain Competitive Advantages on Sustainability Initiatives ........................................ 12 5.3 Corporate Sustainability Governance Strategies & Goals ...................................................... 13 5.4 Corporate Sustainability Finance Strategies & Goals ............................................................. 14 6 Setting Operational, Grounding Action Plan ...................................................................................... 15 Contact the Author ................................................................................................................................. 15 www.environgrade.com
  • 3. CORPORATE SUSTAINABILITY STRATEGY PLAN ON CORPORATE SUSTAINABILITY What Matters on Corporate Sustainability? Making sustainability work is the very challenge board members and senior executives are facing amid continuous NGO and public stakeholders’ hard pressuring for top-ranking social and environmental issues on the corporate strategy agenda. Two recent leading surveys on corporate senior executives’ awareness and practice bring good and bad news: the good is they see corporate responsibility as the primary issues on their companies’ preoccupations; the bad one is that most of respondents admit there aren’t enough consensuses about what matters on corporate sustainability. This, in fact, creates the gap between sustainability strategy and execution, which lead us to the main purpose of this Company’s Corporate Sustainability Strategy Plan plan’s development proposal. The McKinsey & Company - Boston College’s Center for Corporate Citizenship’s survey1 asked CFOs, investment professionals, institutional investors, and corporate social responsibility professionals from around the world to identify whether and how environmental, social, and governance programs create value and how much value they create. Metrics and the best 3 indicators of value also were surveyed, and how they can be communicated most effectively as well. According to respondents, awareness of the importance of corporate ESG programs has grown and its ability to influence corporate crises and build reputations as well. In spite of this awareness, no consensus has emerged to define if and how such programs create shareholder value, how to measure that value, or how to benchmark financial performance from company to company. About what value - and what effect it could have, among respondents who have manifested an opinion, two-thirds of CFOs and three-quarters of investment professionals agree that ESG activities might create value for shareholders in normal business environment. But, they do not agree on how much: investment professionals are likelier to see more value than CFOs, for example. Further, a full quarter of respondents don’t know what effect, if any, these activities have on shareholder value. 1 This survey was in the field in December 2008 and includes responses from 238 CFOs, investment professionals, and finance executives from the full range of industries and regions. The survey was conducted in conjunction with Boston College’s Center for Corporate Citizenship, along with a simultaneous survey of 127 corporate social responsibility professionals and socially responsible institutional investors. Source: The McKinsey Quarterly – McKinsey Global Survey Results: Valuing corporate social responsibility. www.environgrade.com
  • 4. CORPORATE SUSTAINABILITY STRATEGY PLAN Called to put a number on the value added by environmental, social, and governance drivers, corporate social responsibility professionals appear, notably, as the most uncertain, with more than half reporting not knowing the connections these programs may have with value creation. The Boston Consulting Group - MIT Sloan Management Review collaborative survey2 shows that many thought leaders and survey respondents viewed sustainability as a unique business issue, both strategically and economically. But claim why decisive and effective corporate action is lacking. The research points to three root causes that may explain reasons why companies are struggling to tackle sustainability more decisively. First, companies often lack the right information upon which to base decisions. Second, companies struggle to define the business case for value creation. Third, when companies do act, their execution is often flawed. (i) Some companies don’t understand what sustainability is — and what it really means to the enterprise. The survey revealed a pervasive lack of understanding among business leaders of what sustainability really means to a company. Managers lack a common fact base about the full suite of drivers and issues that are relevant to their companies and industries. More than half of those surveyed stated a need for better frameworks for understanding sustainability. 4 (ii) Difficulty on modeling the business case — or even finding a compelling case — for sustainability. Most survey respondents who considered themselves experts in sustainability, as well as most thought leaders, said that their company had found a compelling business case — one that reflected multiple tangible and intangible costs and benefits — for sustainability. Why do companies struggle in their efforts to develop a business case for sustainability? The survey uncovered three main challenges that trip up companies. The first challenge is forecasting and planning beyond the one-to-five-year time horizon typical of most investment frameworks. Actually, calculating the costs and benefits of sustainability investments over time frames that sometimes span generations can be difficult with traditional economic approaches. The second challenge is that companies find difficult enough to identify, measure and control all of the tangible facets of their business systems. So they often do not even attempt to model intangibles or externalities such as the environmental and societal costs and benefits of their current business activities and potential moves in sustainability. This hinders their ability to get a true sense of the value of investments in sustainability. 2 This survey results from a 2009 in-depth interviews with more than 50 global thought leaders and more than 1,500 worldwide executives. Sources: MIT Sloan Management Review, Fall 2009. http://sloanreview.mit.edu/; The Boston Consulting Group - The Business of Sustainability: What It Means to Managers Now, September 2009. www.bcg.com. www.environgrade.com
  • 5. CORPORATE SUSTAINABILITY STRATEGY PLAN The third major challenge is planning amid high uncertainty. Factors contributing to uncertainty include potential changes in regulation and customer preferences. Strategic planning, as traditionally practiced, is deductive — companies draw on a series of standard gauges to predict where the market is heading and then design and execute strategies on the basis of those calculations. But sustainability drivers are anything but predictable, potentially requiring companies to adopt entirely new concepts and frameworks. (iii) Execution is often flawed. Even if companies surmount the first two hurdles impeding action, they often stumble over the third hurdle: execution. While it is still early days in terms of judging the effectiveness of execution in sustainability, interviews and survey highlighted three main obstacles in executing sustainability initiatives. The first is overcoming skepticism in organizations. Indeed, survey respondents overall cited outdated mental models and perspectives as the top internal roadblock to addressing sustainability issues. The second obstacle in execution is figuring out how to institutionalize the sustainability agenda throughout the corporation. The third major obstacle cited is measuring, tracking and reporting sustainability efforts. Some of these barriers will accompany any major change effort in corporate strategy. 5 The Plan’s Main Goals and Objectives The trustworthiness of the two cited up-to-date surveys’ results provides the substance for the Plan’s underlying goal: to help executives understand, develop and incorporate management competencies that aim to reduce the perceived gap between corporate sustainability strategy and its execution. To address the triple bottom line – from the perspective of the Company’s shareholders – the Corporate Sustainability Strategy Plan’s main goals are to support the company: I. To be recognized as an accountable corporation; II. To assure capital markets prime access by becoming an international benchmark on sustainability governance standards achievement. III. To outperform shareholder’s ROSS – Return on Sustainability Strategy, by creating and exploring ESG’s differentiation strategies in the entire value chain; www.environgrade.com
  • 6. CORPORATE SUSTAINABILITY STRATEGY PLAN IV. To create ESG visible, reportable and communicable value for the upstream and downstream public, government and NGO stakeholders; V. To build internal and external ESG measurable reputation, in terms of cost of capital, exports revenue increases and brand value; VI. To be a reference on knowledge and talent capital development and retention. The Corporate Sustainability Strategy Plan Framework Realizing the promise of making sustainability work calls for a comprehensive-easy to manage, reliable methodology aiming to develop, internalize and implement a Corporate Sustainability Strategy Plan. By developing its own research and benchmarking and learning from previous works, we converged to a Company’s first framework for development and implementation of its Corporate Sustainability Strategy Plan: 6 Value-Chain Current & Strategies & Goals Prospective ESG Setting Assessment Identify Business Drivers Primary Activities Building Sustainability Mainstream Framework Action Plan Support Activities Stakeholder-Based Goals Sustainability Governance Breaking-Down Management Strategies & Goals & Metrics Creating and Investor-Based Internalizing the Vision Sustainability Management Implementation, and Culture of Corporate Strategy Key-Areas Monitoring & Sustainability Strategy Corporate Sustainability Finance Review Tools Sustainability-Risk Strategies & Goals Strategic Map Sustainability Stakeholder Governance External Impacts Engagement Gap Analysis Process SWOT Value-Chain Advantages on Sustainability Initiatives Sustainability Sustainability Communication Finance Platform Scope of Competitiveness ESG ROS S Benchmarking Return on Sustainability Sustainability Sustainability Reporting Mainstream Strategy Developing Leadership Competence for TBL Value Creation Figure1 Corporate Sustainability Strategy Plan Framework www.environgrade.com
  • 7. CORPORATE SUSTAINABILITY STRATEGY PLAN Developing the paths for (i) creating and internalizing the vision and culture of corporate sustainability and developing leadership competence for triple bottom line value creation, (ii) mapping, understanding and defining the sustainability strategy key-areas, (iii) learning from sustainability governance and financial standards benchmarking, (iv) assessing current & prospective sustainability issues, (v) setting sustainability strategies & goals, and (vi) setting operational, grounded action plan forms the first view of the Company’s process of making sustainability work. Searching for specific demands either from company and its industry, will be the early plan’s development work at the starting of the process, aiming refining the framework and facilitating work approach. LEARNING TO MAKE SUSTAINABILITY WORK 1 Creating and Internalizing the Culture of Corporate Sustainability Creating and internalizing the Culture of Corporate Sustainability starts the plan’s development processes. As usual in strategic planning methodologies, C-level executives and internal relevant managers are required to participate, aiming to align strategic concepts and commitments. 7 The two survey results reinforce that assumption: “most of respondents admit there aren’t enough consensuses about what matters on corporate sustainability”. Initially bellowed topics will top the agenda: I. Understanding and Situating the Business Competitiveness Scope; II. Identifying the Sustainability Business Drivers; III. Sustainability as a Key-Driver for Innovation; IV. Mapping and Advantaging on Sustainability Business Drivers; V. Creating the Corporate Sustainability Vision; VI. The role of the Chief Sustainability Officer; VII. Developing Leadership Competence for Triple Bottom Line Value Creation. The last one must be considered as an entire process’ support activity as it showed throughout Figure 1. www.environgrade.com
  • 8. CORPORATE SUSTAINABILITY STRATEGY PLAN 2 Mapping, Understanding and Defining Sustainability Strategy Key-Areas The second phase of the process focus on the definition of the sustainability strategy key-areas through the triple bottom line. To address it two sources of competitive advantage on sustainability initiatives can be explored: Firstly, the Value-Chain as a Source of Sustainability Competitive Advantage: From the traditional Porter’s competitive advantage paradigm comprehending Primary and Support Activities to the Knowledge Capital Activities of today’s economic environment. Secondly, the concept of Corporate Sustainability Mainstream, as a sparking tool, is introduced for creating a tridimensional approach to the bi-dimensional Porter’s matrix. Support Activities 8 Primary Activities Sustainability Mainstream Figure 2 Corporate Sustainability Mainstream & the Value-Chain Intersection Paradigm In doing so, the importance of Corporate Sustainability Governance and Finance perspectives emerges as new key-landscapes for scenario design, goal setting and objectives detailing. At this moment people companywide are familiarized with such concepts and applications like “Sustainability Accounting”, “Triple Bottom Line Balance Sheet”, “External Impacts ESG valuation” and “Fiduciary Responsibility”. This phase has an important role on strategic alignment and culture of sustainability consolidation, and feeds the sequential activities as well. www.environgrade.com
  • 9. CORPORATE SUSTAINABILITY STRATEGY PLAN 3 Corporate Sustainability Governance and Financial Standards Benchmarking To assure competitive access to capital markets and project financing is a major economic goal of the sustainable Company. Upgrading its level of corporate sustainability governance and reaching international financial standard will certainly address to the lowering of cost of capital. Hence, it leads to long-term shareholder value creation by integrating opportunities and managing deriving-risks from economic, environmental and social factors. Investor strategist calls this approach the triple bottom line. This paradigm was frameworked by important voluntary initiatives: such as The Dow Jones Sustainability Index3 directly addressed to capital market investors; The Equator Principles4 as an ESG standard for project financing; The Global Compact5; the UNEP Finance Initiative6 - a Financial and Insurance industries commitments to the Environment & Sustainable Development initiatives; and The Principles for Responsible Investment7. On June 4, 2003, the IFC8 and ten world-leading banks announced a new self-regulation mechanism to guide project finance decisions called The Equator Principles, to create a benchmark for the financial industry on managing social and environmental issues in project financing. Since then, banks are conditioning industrial credit to a specific triple-bottom-line 9 compliance framework adoption by its clients. Now, sixty-six financial institutions from twenty- eight countries have adopted the Equator Principles. These financial institutions operate in over 100 countries. As a result, the Equator Principles have become the project finance industry standard for addressing environmental and social issues in project financing globally. The United Nations Global Compact is also a strategic policy initiative for businesses that are committed in aligning their operations and strategies with ten universally self-regulatory accepted principles in the areas of human rights, labor, environment and anti-corruption. From the shareholder value creation perspective, the Down Jones Sustainability Group Index (DJSGI) represents a breakthrough on the Corporate Governance journey into sustainability. For the first time, performance-oriented corporate governance mechanisms for corporate sustainability’s market-rating were frameworked. The DJSGI then established a global benchmarking on corporate sustainability. It has made possible visualizing the investors’ willingness to diversify their portfolios, by investing in companies committed to the concept of 3 Dow Jones Sustainability Group Index - www.sustainability-index.com 4 www.equator-principles.com 5 www.unglobalcompact.org 6 http://www.unepfi.org/index.html 7 http://www.unpri.org/ 8 IFC - International Finance Corporation, a World Bank affiliate. www.environgrade.com
  • 10. CORPORATE SUSTAINABILITY STRATEGY PLAN corporate sustainability. It clearly evidenced the investors’ choice to pay a premium for the responsible companies’ stocks as well. The United Nations Environment Programme Finance Initiative, UNEP Finance Initiative, is a unique global partnership between the United Nations Environment Programme (UNEP) and the financial sector. The programme works closely with over 170 financial institutions who are signatories to the UNEP FI Statements, and a range of partner organizations to develop and promote linkages between the environment, sustainability and financial performance. UNEP FI carries out its mission to identify, promote, and realize the adoption of the best environmental and sustainability practice at all levels of financial institution operations. The signatories of the Principles for Responsible Investment, institutional investors, committed to have a duty to act in the best long-term interests of its beneficiaries. In this fiduciary role, “we believe that environmental, social, and corporate governance (ESG) issues might affect the performance of investment portfolios” (to varying degrees across companies, sectors, regions, asset classes and through time). A signatory also recognises that applying these Principles may better align investors with broader objectives of society. 10 ABB CEMIG VALE VCP HOLCIM E1SGI DJI 2003 2004 2005 2006 2007 Graphic 1 – Outperformance Benchmarking Dow Jones Industrial Average Index (DJI) & Dow Jones Sustainability Europe Composite Index (E1SGI) Comparison with Sustainability Premium Companies HOLCIM, VCP, VALE, CEMIG and ABB Source: Yahoo! Finance - http://finance.Yahoo.com www.environgrade.com
  • 11. CORPORATE SUSTAINABILITY STRATEGY PLAN The convergence of the institutional sustainability vectors’ previously mentioned is worldwide- accepted as a benchmark for the triple-bottom-line strategy, finance, governance, management and sustainability performance rating-framework. Such approach also includes modeling ESG Best Practices from Ethical Corporation, Ethos, Global Reporting Initiative and Reputation Institute. That represents the whole methodology approach to help the Company’s Executives making sustainability work and become an outperforming company in terms of shareholder value delivering. Assuming such a vision, it is in the long-term, expected that the Company’s stock will be among the well acknowledged, outperformers ones (Graphic 1). 4 Assessing Current & Prospective Sustainability Issues A Corporate Sustainability-Risk Strategic Map (Figure 3) surrounds this phase. Here, the Company’s Executives are stimulated to map and to relate each of the potential sources of tangible and intangible strategic risk. To transform this business intelligence in competitive advantage is a natural consequence. 11 Business Asset Human Continuity Financial Capital Technology Operation Protection Dom ain of Tradit ion al S h areh older - Base d C orporat e S t rat egic Plan Feas i b i l i ty Fu n d i n g Im p l em en tati o n Op er ati o n Legal & Financial Project Finance Organisation & Legal Marketing & Sales Diligences Arrangements Local Arrangements IPO Plant Building Production Global Feasibility Private Equity Infrastructure Logistics Up & Down Core Business Design Free Cash Flow Equipment & Facilities Value-Chain Design Do m ai n o f th e Cap ex-Op ex Di l em m a & T r ad i ti o n al R i s k C orporat e S u st ain abilit y S t rat egic Plan I n t ersect ion Do m ai n o f Co r p o r ate S u s tai n ab i l i ty -R i s k A s s es s m en t Global-Local Changing Legal & Environ Value-Chain Reputation Regulatory mental Social Leadership Stakeholders Dom ain of C orporat e En viron m en t al - S ocial G overn an ce ( ES G ) Be n c h m a r ki n g Figure 3 Corporate Sustainability-Risk Strategic Map www.environgrade.com
  • 12. CORPORATE SUSTAINABILITY STRATEGY PLAN When developing this phase, the Company’s Executives will engage in new tools such as Stakeholder-Based Management, Investor-Based Management, External Impacts Measuring and Accounting, Gap Analysis and an effective use of Morphological Analysis in SWOT activities and scenario building. 5 Setting Sustainability Strategies & Goals Sustainability strategy initiatives become visible throughout the company’s value-chain, upstream and downstream; and become real to investors and shareholders by breaking down the ROSS - Return on Sustainability Strategy. The Company’s Executives in this phase will meet a challenge in broadening their business comprehensiveness and open their mindset to developing and add new approaches on making sustainability work, throughout experiencing the following activities: 5.1 Building the Corporate Sustainability Mainstream Paradigm To introduce and pervade the corporate sustainability paradigm is a typical job of corporate education and training. “The more people know about sustainability, the more opportunity 12 they see in it”, said the BCG – MIT Sloan School of Management’s survey. In action this people will hear and learn about the following topics: I. Corporate Sustainability Mainstream Framework; II. Corporate Sustainability Risk Management Platform; III. Corporate Sustainability Accounting & Balance Sheet: Sustainability Fund Flow; Social & environmental cost externalization/internalization decision; IV. Corporate Sustainability Performance Management: Sustainability Metrics & Business Intelligence System; Performance Rewarding. 5.2 Value-Chain Competitive Advantages on Sustainability Initiatives The value chain is the dwell of the value creation process. Mainstreaming the sustainability drivers over there makes visible fruitful initiatives; and brings ways of measuring ESG results. Further, it permits the establishment of the linkages between them. Here, the intent is making sustainability real in the company’s organizational platform. In this situation, the Porter’s classical model of creating competitive advantages - by identifying and exploring upstream-downstream opportunities in the value chain - must be expanded. For In www.environgrade.com
  • 13. CORPORATE SUSTAINABILITY STRATEGY PLAN today’s networked, knowledge-based economy, the classical Support Activities are fueled by knowledge capital and a new kind of leadership moves it. Sustainability BI & analytics platform; Company Capex-Opex sustainability-based decisions; Infrastructure Suppor t Ac tivitie s & Corporate Sustainability Governance Structure Knowle dge Capital Creating and internalizing a culture for sustainability; Human Capital Developing capabilities on sustainability-based management ; Management Corporate Sustainability Education; Sustainability-oriented Compensation System Environmental-based design; Innovation and Clean technologies development; R&D Capital Environmental material specifications Leadership & Promptness and ability to convert Sustainability Strategy into Shareholders/Stakeholders Value; Competence Stakeholder-Based Management Approach Capital Stakeholder Sustainability Education initiatives Sustainability Strategy: Sustainability Finance & ROSS: Sustainability Governance Framework: Co r p o rate Business Drivers & Key-Performance TBL Value Creation; Accounting Compliance & Legal ; Policies; Accountability; S u s tai n ab i l ity Measuring; Benchmarking; ESG Framework; TBL Balance Sheet; EP & Commitments; Transparency; Reputation; Stakeholders Mai n s tr eam Assessment; Vision, Mission; DJSI Standards; Risk Map & Measuring; Engagement; Value-Chain Ethical Procedures; Objectives/Goals; Action Plan ; Incentives Communication; Reporting Select Responsible Select Responsible Corporate image & Life-cycle analysis and suppliers & outsourcers; distributors; reputation process implementation Stimulating less-harmful Stimulating less-harmful material uses, safe material safe storage, storage, transportation transportation , and waste disposal packaging and waste disposal Stimulating ethical and anti-corruption competing practices, fraud prevention, new process for reducing pollutants discharge and waste; improving energy use; striving for upstream-downstream ESG internationally acceptable standards adoption Carbon & Water Footprint Upstream Inbound Downstream Marketing End-Cycle Logistic & Logistic & Logistic & & Sales Services Supply Chain Operations Channels P rim ary Act iv it ies 13 Figure 4 Mainstreaming Sustainability on the Value-Chain The Primary Activities offers the external battle field for sustainable value creation. Suppliers and outsources upstream are called to engage on sustainability initiatives or going out. Distributors and partners downstream are stimulated to put sustainability in their agendas. 5.3 Corporate Sustainability Governance Strategies & Goals Corporate Sustainability Governance pressure for changes come from institutional investors, shareholders and others stakeholders else. The current flow is from outside to the internal structure. Proactive companies are inversing the course of that pressing, by top-ranking: I. Improving Accountability & Stakeholders Synergy; II. Creating Sustainability Risk Management systems; III. Developing Leadership Competence for Sustainability Value Creation: Talent attraction, development, training and retention; Value-chain training; IV. Developing Competence for Sustainability Communication and Reporting; www.environgrade.com
  • 14. CORPORATE SUSTAINABILITY STRATEGY PLAN V. Stimulating Value-Chain’s Stakeholder Integration and Commitment (SBM); VI. Modeling Brand-CSR Integration; VII. Improving the Sustainability Reputation Perception 5.4 Corporate Sustainability Finance Strategies & Goals The ROSS - Return on Sustainability Strategy9 – mainstreams the Triple Bottom Line paradigm, from the shareholder’ and investor’ perspectives. Breaking-down the ROSS framework is the best exercise Company’s Executives will encounter during the entire process of making sustainability a permanent part of the corporate strategy. ROSS Return on Sustainability Strategy Net Profit & Free Cash Flow Market Value Dividend Generation Premium Revenue Growth Margin Improvement Cost of Capital Reduction New Market Reputation Operation Cutting-Edge Risk Market Corporate Market Share Price Cost & Technology Premium Ratings Brand & Entry Growth Premium Productivity Innovation Gains Grading Reputation New ES Power ESG ESG ESG Value-Chain Legal & Focused of Knowledge Capex-Opex Leadership Stakeholder Voluntary Products Pricing Capital Modeling Initiatives Engagement Compliance 14 Corporate Sustainability Strategy Corporate Sustainability Finance Corporate Sustainability Governance Value-Chain Advantages on New Sustainability-Based Sustainability Fund Flow Mapping, Social & Sustainability-Risk Management Platform, Compliance Initiatives: Climate Change e Carbon Finance, Water Environmental Cost Internalization, & Legal Achievements, Sustainability Accounting & Conservation and Quality, Alternative Energy Production Sustainability-Based Capex–Opex Decision, Balance Sheet, Sustainability Reputation Building; & Use, Responsible Property Investing, Social Impacts, Private Equity & Capital Markets Sustainability Stakeholders Value-Based Governance, Engagement Biodiversity and Ecosystems Ratings Improvement:: DJSI, UNEP Finance Initiatives; Value-Chain’s Stakeholder Integration and Environmental-based operational process, Clean Project Financing Sustainability Standards Commitment; Leadership Competence for Technologies Material Specifications Development Achievement: Equator Principles, Fiduciary Sustainability Value Creation; Sustainability Responsibility, Insurance Communication & Reporting Co r p o r ate S u s tai n ab i l i ty Mai n s tr eam Val u e-Cr eati o n Dr i ver s an d Lever s Figure 5 ROSS – Return on Sustainability Strategy Framework Examining the sustainability fund flow provides a clear understanding of sustainability finance. It may be easy to address impacting issues on the daily decision process: I. Social & environmental cost externalization/internalization decision; II. Capex – Opex sustainability-based decision making; III. Outsourcing & Offshoring sustainability-based decision making; IV. Private Equity & Capital Markets Sustainability Ratings Improvement; 9 The term ROSS – Return on Sustainability Strategy was originated in the Business School Lausanne Doctoral Thesis of Jose Antonio Campos Chaves “On Corporate Strategy: Role of Corporate Environmental Governance as a Driver to Create Shareholder Value, 2009. www.environgrade.com
  • 15. CORPORATE SUSTAINABILITY STRATEGY PLAN V. Project Financing Sustainability Standards Achievement; VI. Export Sustainability Reputation Building; VII. Models for Brand-CSR Integration; VIII. Sustainability Reporting Platform The convergence of the efforts above is propitious to company, in assuring capital markets prime access and achieve the cost of capital reduction; two of the main ways that lead the investors to understand what sustainability is. 6 Setting Operational, Grounding Action Plan Setting an operative, grounding action plan to make sustainability work is the completion phase of the strategic plan. The major effort of the Company’s Executives is to put the action plan functioning in the existent organizational platform, either for process and products of the action itself: I. Objectives Detailing & Breaking-Down; II. Implementation, Monitoring & Review Tools; III. Stakeholder Engagement Process; IV. The Communication Platform; 15 V. Sustainability Reporting Contact the Author Jose Antonio Campos Chaves Partner at EnvironGrade São Paulo: +55 11 3717-4188 Rio: +55 21 3717-4188 Belo Horizonte: +55 31 3231-4188 Jose.antonio.chaves@gmail.com www.environgrade.com