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Copyright © 2014, SAS Institute Inc. All rights reserved. 
Exploring best practises in 
Design of Experiments 
A Data Driven Approach to DOE Increasing 
Robustness, Efficiency and Effectiveness
Copyright © 2014, SAS Institute Inc. All rights reserved.
Malcolm Phil 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Julie 
Who’s here from jmp 
Bernard Luke
jmp helps you make better decisions, faster 
Copyright © 2014, SAS Institute Inc. All rights reserved.
We will show you how you can 
§ Simplify and make DoE work for more people in 
more situations 
§ Make use of existing data to have better 
informed experiments 
§ Make better decisions in less time 
Copyright © 2014, SAS Institute Inc. All rights reserved.
What we will cover today 
Time Topic Speaker 
0940 Introduction to Design of Experiments (DoE) Malcolm Moore 
1025 Identifying key factors and optimising 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
processes using the key factors Phil Kay 
1100 Break 
1130 Example of DOE in Service Industries Malcolm Moore 
1155 Effective experimentation when we have 
constraints on the factor combinations Phil Kay 
1220 Data Driven DoE and Choice Experiments Malcolm Moore 
1250 Summary and close Malcolm Moore 
1300 Adjourn for lunch
Help us to help you . . . 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
How often is DoE used in your 
organisation? 
(Select one) 
1. Never 
2. Rarely 
3. Often 
4. The default approach for experimentation
Copyright © 2014, SAS Institute Inc. All rights reserved. 
What is you organisation’s general view 
of DoE (not your view which can be 
different)? 
(Select one) 
1. Committed to it 
2. Unsure what it is 
3. Not really bothered 
4. Tried it but it didn’t work 
5. Against it
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Are your experimental problems ever 
complex (factor constraints, disallowed 
combinations)? 
(Select one) 
1. Never 
2. Rarely 
3. Often 
4. Always 
5. Don’t know
Do you have existing data that you would 
like to use to inform future experiments? 
(Select one) 
1. Never 
2. Rarely 
3. Often 
4. Always 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Contents 
§ Background to DOE 
§ Why Use DOE? 
§ Tips for Effective DOE with Classical Designs 
§ Definitive Screening 
§ Case Studies 1-3 
§ Role of Statistical Modelling and DOE in Learning 
§ Data Driven DOE 
§ Case Study 4 
Copyright © 2014, SAS Institute Inc. All rights reserved.
BACKGROUND TO DESIGN OF 
EXPERIMENTS (DOE) 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
FATHER OF DOE RONALD A. FISHER 
Rothamstead Experimental Station, England – Early 1920’s
Copyright © 2014, SAS Institute Inc. All rights reserved. 
FISHER’S FOUR DESIGN PRINCIPLES 
1. Factorial Concept - rather than one-factor-at-a-time 
2. Randomization - to avoid bias from lurking variables 
3. Blocking - to reduce noise from nuisance variables 
4. Replication - to quantify noise within an experiment
Copyright © 2014, SAS Institute Inc. All rights reserved. 
AGRICULTURAL IMPACT 
US corn yields 
Cornell University, http://usda.mannlib.cornell.edu/MannUsda
WHY USE DOE? 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Inputs 
Factors 
Machine 
Operator 
Temperature 
Pressure 
Humidity 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Typical Process 
The properties of products and processes are often affected 
by many factors: 
Typical 
Process 
Outputs 
Responses 
Yield 
Cost 
… 
In order to build new or improve products and processes, we 
must understand the relationship between the factors (inputs) 
and the responses (outputs).
Traditional One-Factor-at-a-Time 
§ A common approach is one-factor-at-a-time experimentation. 
§ Consider experimenting one-factor-at-a-time to determine the 
values of temperature and time that optimise yield. 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Traditional One-Factor-at-a-Time 
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Traditional One-Factor-at-a-Time 
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Traditional One-Factor-at-a-Time 
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Traditional One-Factor-at-a-Time 
Copyright © 2014, SAS Institute Inc. All rights reserved.
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Traditional One-Factor-at-a-Time 
§ One-factor-at-a-time 
experimentation frequently 
leads to sub-optimal 
solutions. 
§ Assumes the effect of one 
factor is the same at each 
level of the other factors, i.e. 
factors do not interact. 
§ In practice, factors frequently 
interact.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Interaction between factors
Experimental Design 
§ Most efficient way of investigating relationships. 
§ Runs (factor combinations) chosen to maximize the information 
§ Ideally balanced for ease of analysis and interpretation 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
ITERATIVE AND 
SEQUENTIAL NATURE 
OF CLASSICAL DOE
TIPS FOR EFFECTIVE DOE WITH 
CLASSICAL DESIGNS 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Stages of Experimental Design 
§ Designing an experiment involves much more 
than just selecting the sequence of experimental 
runs: 
Plan Design Conduct Analyse Confirm 
§ Historically, improper planning is the most 
common cause of failed experiments. 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Some Planning Steps 
§ Review what we know 
• Have peer discussions 
§ Determine new questions to answer 
§ Identify factors and ranges to investigate 
§ Define responses 
• Easy and precise to measure 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Common Experimental Objectives 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Identify 
Important 
Factors 
Screening 
Design 
Classical 
Fractional 
Factorial 
Optimise 
Process RSM Design 
Classical 
Central 
Composite 
Optimise 
Ingredients Mixtures 
Classical 
Simplex & 
Extreme 
Vertices
Common Experimental Objectives 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Identify 
Important 
Factors 
Screening 
Design 
Classical 
Fractional 
Factorial 
Sequential Experimentation Reduces Total Cost 
Optimise 
Process RSM Design 
Classical 
Central 
Composite 
Optimise 
Ingredients Mixtures 
Classical 
Simplex & 
Extreme 
Vertices
Common Experimental Objectives 
Definitive Screening Design Simplifies Experimental Workflow 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Sequential Experimentation 
Identify 
Important 
Factors 
Screening 
Design 
Classical 
Fractional 
Factorial 
Optimise 
Process RSM Design 
Classical 
Central 
Composite 
Optimise 
Ingredients Mixtures 
Classical 
Simplex & 
Extreme 
Vertices
Common Experimental Objectives 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Sequential Experimentation 
Identify 
Important 
Factors 
Screening 
Design 
Classical 
Fractional 
Factorial 
Definitive Screening Design 
Optimise 
Process RSM Design 
Classical 
Central 
Composite 
Optimal Design Manages Experimental Constraints 
Optimise 
Ingredients Mixtures 
Classical 
Simplex & 
Extreme 
Vertices
Determining the Appropriate Factors 
§ Determining the factors to be included in your experiment is a 
critical part of planning. 
• Exploring too many factors may be costly and time 
consuming. 
• Exploring too few may limit the success of your experiment. 
§ Prior knowledge and analysis of existing data are useful aids to 
identifying and prioritising factors for study. Other methods may 
include: 
• Brainstorming 
• Ishikawa 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Selection of Factor Range is Critical With 
Two Level Designs … 
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Selection of Factor Range is Critical With 
Two Level Designs … 
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By experimenting at the two settings in 
yellow, X would be declared unimportant
Selection of Factor Range is Critical With 
Two Level Designs … 
By using half and often times much less than 
than half the factor range X is declared important 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Selection of Factor Range is Critical With 
Two Level Designs … 
By using half and often times much less than 
than half the factor range X is declared important 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Often leads to narrow factor ranges 
to force linear relationships but 
consequence is high risk of 
determining sub-optimal solution
Determining the Appropriate Responses 
§ Selection of your responses will also be critical to the success of 
your experiment. Whenever possible: 
• Choose variables that correlate to internal or external 
customer requirements 
• Find responses that are easy to measure 
• Make sure your measurement systems are precise, accurate, 
and stable 
§ Analysis of current data, prior knowledge, measurement systems 
analysis are useful aids. 
Copyright © 2014, SAS Institute Inc. All rights reserved.
DEFINITIVE SCREENING 
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Fractional Factorials: Complex workflow 
from many factors to optimum settings 
Tempting to miss out 
middle step which can 
result in selection of 
wrong factors and decisions
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Definitive Screening Design 
§ Identifies active main effects, uncorrelated with other 
effects. 
§ May identify significant quadratic effects, uncorrelated with 
main effects and at worst weakly correlated with other 
quadratic effects. 
§ If few factors turn out to be important, can identify 
significant two-way interactions uncorrelated with main 
effects and weakly correlated with other higher order 
effects. 
§ One stage experiment if three or fewer factors important: 
• progress straight to full quadratic model 
• optimise process with no further experimentation 
• otherwise augment DSD for optimization goals
Copyright © 2014, SAS Institute Inc. All rights reserved. 
New Class of Screening Design 
§ Three-level screening 
design 
• 2m + 1 runs when m is even 
• 2m + 3 runs when m is odd 
• 1 additional run for 
categorical factors 
• based on m fold-over pairs 
and an overall center point, 
where m is number of factors 
• the values of the ±1 entries in 
the odd-numbered runs are 
determined using optimal 
design. 
the structure illustrated in Table 1. We use xi,j to 
denote the setting of the jth factor for the ith run. 
For m factors, there are 2m + 1 runs based on m 
fold-over pairs and an overall center point. Each run 
(excluding the centerpoint) has exactly one factor 
level at its center point and all others at the ex-tremes. 
As described in the next section, the val-ues 
of the ±1 entries in the odd-numbered runs of 
TABLE 1. General Design Structure for m Factors 
Factor levels 
Foldover Run 
pair (i) xi,1 xi,2 xi,3 · · · xi,m 
1 1 0 ±1 ±1 · · · ±1 
2 0 !1 !1 · · · !1 
2 3 ±1 0 ±1 · · · ±1 
4 !1 0 !1 · · · !1 
3 5 ±1 ±1 0 · · · ±1 
6 !1 !1 0 · · · !1 
... 
... ... 
... 
... 
. . . 
... 
m 2m − 1 ±1 ±1 ±1 · · · 0 
2m !1 !1 !1 · · · 0 
Centerpoint 2m + 1 0 0 0 · · · 0 
of linear and quadratic main-effects terms. 
5. Quadratic effects are orthogonal to main effects 
and not completely confounded (though corre-lated) 
with interaction effects. 
6. With 6 through (at least) 12 factors, the de-signs 
are capable of estimating all possible full 
quadratic models involving three or fewer fac-tors 
with very high levels of statistical effi-ciency. 
We use the term “definitive screening” because of 
points one through five above. These are small de-signs 
that, unlike resolution III and IV factorial de-signs, 
permit the unambiguous identification of ac-tive 
main effects, active quadratic effects, and, in the 
presence of a moderate level of effect sparsity, active 
two-way interactions. 
In our view, another practical advantage of the 
designs we propose is the explicit use of three levels. 
It has been our experience that engineers and scien-tists 
often feel some discomfort using two-level de-signs 
for two reasons. First, statisticians advise them 
to experiment boldly by choosing a substantial inter-val 
between low and high values of each factor. But 
their scientific training inculcates the notion that the 
functional relationship between independent and de-pendent 
variables is usually nonlinear, particularly 
over a wide range. This leads to some cognitive dis-sonance 
in considering the use of two-level designs. 
Second, even in the early stages of a study, investiga-tors 
frequently have an opinion regarding the “best” 
Journal of Quality Technology Vol. 43, No. 1, January 2011
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Use of Three Level Designs 
Advantageous 
§ Scientists and engineers are uncomfortable using two-level designs 
• Restricting factor ranges may result in sub-optimal solutions 
• Scientific/engineering judgment suggests relationships nonlinear over 
wide ranges 
§ Investigators frequently have an opinion regarding the “best” levels 
of each factor for optimizing a response 
• Experimental region centered at these levels. 
• Two-level design might screen out an important factor when 
experimental region centred at “best” 
• Adding centre points allows test for curvature 
• However ambiguity over factors causing curvature 
• DSD avoids ambiguity by making it possible to uniquely identify the 
source(s) of curvature.
CASE STUDIES 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Case Study 1: Optimising a Chemical 
Process 
Why Consider Definitive Screening Designs? 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Background 
§ Five factors 
§ One response yield 
§ Goal optimise yield 
§ Keep total cost of experimentation to minimum 
§ Contrast traditional approach of main effect screening 
design plus augmentation to RSM with DSD
§ Traditional screening approach correlates main 
effects with two factor interaction effects 
§ Cost constraint and inexperience with such 
designs can lead to missed DOE steps 
§ Investigator missed step of augmenting main 
effect design to separate correlated interaction 
effects from assumed important main effects 
§ Resulted in wrong set of factors selected for 
RSM design which results in wrong solution 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Background
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Traditional Approach with Missed Step
Resolution III Design Perfectly Correlates 
Main Effects With Interaction Effects 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Model Interpretation 
§ Fitted Model 
Y = b0 + b1*X1 + b2*X2 + b3*X3 + Error 
§ Correct Interpretation of Fitted Model 
Y = b0 + b1*(X1+X2X3) + b2*(X2+X1X3) + b3*(X3+X1X2) + Error 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Missed Step Augments Initial Design to 
Separate Main Effects From Interactions 
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Model Interpretation of Augmented Design 
§ Correct Interpretation of Model Fitted to Augmented design 
Y = b0 + b1*X1 + b2*X2 + b3*X3 + b12*X1X2 + b13*X1X3 + b23*X2X3 + Error 
§ Allows clear separation of main and interaction effects 
§ This step was missed in case study prior to modelling curvature 
Copyright © 2014, SAS Institute Inc. All rights reserved.
§ DSD results in correct identification of important 
factors due to non correlated main and two factor 
interaction effects 
§ Because just three factors are important DSD 
results in one step design: 
• In addition to correctly identifying correct factors 
• DSD requires no augmentation to identify optimal 
settings of important factors 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Background
CASE STUDY 1 
Copyright © 2014, SAS Institute Inc. All rights reserved.
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Conclusions 
§ Fractional factorial designs can lead to selection of 
wrong factor set 
§ Complex workflow for avoiding this risk which may be 
misunderstood or not applied by users new to DOE 
§ May lead to conclusion that DOE does not work for us! 
§ DSD simplifies DOE process and removes risk of 
selecting wrong factor set 
§ Provides one step DOE when three or fewer important 
factors 
• Sufficient to identify correct factor set and determine best 
settings of selected factors
Case Study 2: Optimising Marketing 
Response Rate and Profitability 
Definitive Screening Design for Efficiency 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Background 
§ Goal is to maximise return from credit card 
marketing campaigns. Two outputs: 
• Response rate - percentage mailed a credit card offer 
who accept the offer; 
• Indexed usage – average profit per individual over a 
twelve month period. 
§ Factors are balance transfer period, interest free 
period for new purchases and %APR at end of 
any introductory offers. 
§ Goal: determine characteristics of credit card 
offer that maximises response rate and 
profitability.
CASE STUDY 2 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Conclusions 
§ DSD can be cost effective with few factors when 
cost of experimental run is high 
§ Tradeoff is greater uncertainty (reduced power) 
in decisions
CASE STUDY 3 
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Case Study 3: Optimising Yield 
What About Constrained Factor Spaces? 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Background 
§ From chapter 5 of Goos & 
Jones 
§ Chemical reaction 
§ Goal: maximise yield 
§ 2 factors: Temperature and 
Time
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Background 
§ Expert knowledge tells us 
• Certain conditions will give 
poor results (hence, 
constraints) 
• Behaviour very non-linear 
§ We will show 
• Design where prior 
knowledge is ignored. 
• Fitting the design to the 
problem
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Example of Process Constraint
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Shrink Experimental Range to Factorial
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Shrink Experimental Range to Factorial
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Shrink Experimental Range to Factorial
Optimal Design: Use Actual Factor Range 
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Optimal Design: Fit to Model 
The process is not seen as a black box anymore… 
… optimal designs allow investigation of complete factor 
space properly adjusted for constraints 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Typical 
Process 
Machine 
Operator 
Temperature 
Pressure 
Humidity 
Yield 
Cost 
… 
Inputs 
Factors 
Outputs 
Responses 
Model 
Y = f(X)
CASE STUDY 3 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Conclusions 
§ Custom Design permits studying any: 
• combination of factors with or without constraints, 
• number of factor levels, 
• blocking structure. 
§ Build your design to suit the problem instead of 
fitting the problem into a design
Case Study 4: Designing Products People 
Want to Buy 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Data Driven DOE
ROLE OF STATISTICAL MODELLING 
AND DOE IN LEARNING 
Copyright © 2014, SAS Institute Inc. All rights reserved.
LEARNING IN THE FACE OF UNCERTAINTY 
Data Driven DOE Integrates Incremental Learning 
Across DOE and Observational Sources of Data 
Able to Consistently Meet Customer Requirements 
What is 
really 
happening 
Y = F(X) + Error 
Measurement 
and Data 
Collection 
Situation 
Appraisal 
Situation 
Appraisal 
Adapted from Box, Hunter and Hunter Copyright © 2014, SAS Institute Inc. All rights reserved. 
76 
What we 
think is 
happening 
Measurement 
and Data 
Collection Analysis 
Situation 
Appraisal 
Measurement 
and Data 
Collection Design 
Real World Model 
Unable to Consistently Meet Customer Requirements
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Simple Process of Statistical Learning 
DOE Data ….…. Observational Data
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Data Sources 
§ DOE and/or observational (historical) 
§ Potential problems with observational data: 
• X’s are correlated – identification of “best” model 
difficult 
• Outliers (potential or real) - bias model estimation 
• Missing data cells – result in loss of whole data rows 
with traditional least squares based analysis 
• Range over which X’s varied may be limited – 
restricting model usefulness 
• May not have measured all relevant X’s 
§ In some situations these can also be issues with 
DOE datasets
WHAT IS DATA DRIVEN DOE? 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Data Driven DOE: Integrating Statistical 
Modelling and DOE 
§ Learning is incremental and effective statistical modelling of 
observational data aids design of next experiment. 
§ Analysis approach needs to manage real (messy) data simply 
• Correlated X’s, outliers, missing cells 
• Quickly deliver “best” current model to revise with new DOE data 
• Aid better analysis of new experimental data when unexpected 
occurs 
• Build models based on individual datasets and aggregated data 
§ Good statistical modelling integrated with DOE helps reduce 
total learning time, effort and cost 
§ It would be a shame to not use pre-existing data that comes 
for free
Copyright © 2014, SAS Institute Inc. All rights reserved. 
JMP Statistical Discovery: Integrating 
Statistical Modelling with DOE 
Effectiveness 
Of Learning 
Statistical 
Discovery 
Speed of 
Learning 
Traditional 
Approaches 
§ Integrated methods 
§ Ease of use 
§ Manage messy data 
§ Wide array of DOE 
approaches 
§ Satisfy (customer) 
needs 
§ Reduce learning time 
§ Save effort and cost
DATA DRIVEN DOE EXAMPLE 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Background 
§ PC retailer is observing appreciable retail price 
variation in its laptop computer line. 
§ Goals: 
• Investigate factors associated with retail price variation. 
• Perform further experimentation in key factors to 
optimise and standardise pricing across stores.
CASE STUDY 4 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Conclusions 
§ Analysis of prior data helps identify factors and 
ranges to use in next DOE. 
§ Analysis of prior data helps reduce risk and 
increase efficiency and effectiveness of future 
experiments. 
§ Exploit prior data that comes for free to inform 
next experiment.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Data Driven DOE: Integrated Statistical 
Modelling and DOE 
§ Supports wide range of user skills 
§ Exploratory analysis and statistical modelling of historical 
messy data simplifies and shortens whole DOE process. 
§ Next generation DOE enables more staff to apply DOE with 
reduced learning and implementation effort 
§ Interact with model predictions to build consensus 
§ Integrated simulation capabilities enables rapid progression 
from models to decisions 
§ Manage risk better by correctly identifying signal from noise
QUESTIONS? 
Copyright © 2014, SAS Institute Inc. All rights reserved.
We have shown you how you can 
§ Reduce the risk of wrong decisions 
• Make DoE work for more people in more situations 
§ Fit the best design to your problem 
• Find the best solution while managing system 
constraints 
§ Mine your “messy” data to inform future 
experiments 
• Make better decisions in less total time using Data 
Driven DOE 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Make better decisions, faster with jmp
Supplier of Digital Printing Materials 
§ Needed to double capacity of a product line to meet 
growing demand. 
§ Poor understanding of key process step responsible for 
increasing capacity. 
§ Large number of potentially important variables and limited 
budget for experimentation. 
§ Definitive Screening Design enabled screening of all 
factors and process optimisation in a small number of runs 
to achieve doubling of production rate without additional 
capital investment. 
§ Saved £100,000s off development budget and enhanced 
the credibility of the site as a location for cost-effective 
high-value manufacturing within a multi-national 
organisation. 
Copyright © 2014, SAS Institute Inc. All rights reserved.
Large Multi-National Chemical Company 
§ Losing market share to start-ups who were faster 
at introducing new products and more agile at 
adapting to changing customer requirements. 
§ Needed to get more products to market faster. 
§ Instituted a culture of experimentation with JMP 
Pro for variable selection and DOE to accelerate 
cycles of learning, enabling more new products 
to be introduced faster. 
§ Helped retain and grow market share, facilitating 
increased dividend growth to shareholders and 
increased staff retention and satisfaction. 
Copyright © 2014, SAS Institute Inc. All rights reserved.
What are you going to do next? 
Ask us to help you 
Download a trial of JMP 
§ Visit our website: www.jmp.com 
Join our Design of Experiments Webcasts: 
§ Exploring Best Practise in DoE: 14:00 on 20 
November 
§ Invite your colleagues 
§ Mastering JMP on DoE: 1400 on 14:00 on 14 
November 
Copyright © 2014, SAS Institute Inc. All rights reserved. 
Register on our website

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Exploring Best Practises in Design of Experiments: A Data Driven Approach to DOE Increasing Robustness, Efficiency and Effectiveness

  • 1. Copyright © 2014, SAS Institute Inc. All rights reserved. Exploring best practises in Design of Experiments A Data Driven Approach to DOE Increasing Robustness, Efficiency and Effectiveness
  • 2. Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 3. Malcolm Phil Copyright © 2014, SAS Institute Inc. All rights reserved. Julie Who’s here from jmp Bernard Luke
  • 4. jmp helps you make better decisions, faster Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 5. We will show you how you can § Simplify and make DoE work for more people in more situations § Make use of existing data to have better informed experiments § Make better decisions in less time Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 6. What we will cover today Time Topic Speaker 0940 Introduction to Design of Experiments (DoE) Malcolm Moore 1025 Identifying key factors and optimising Copyright © 2014, SAS Institute Inc. All rights reserved. processes using the key factors Phil Kay 1100 Break 1130 Example of DOE in Service Industries Malcolm Moore 1155 Effective experimentation when we have constraints on the factor combinations Phil Kay 1220 Data Driven DoE and Choice Experiments Malcolm Moore 1250 Summary and close Malcolm Moore 1300 Adjourn for lunch
  • 7. Help us to help you . . . Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 8. Copyright © 2014, SAS Institute Inc. All rights reserved. How often is DoE used in your organisation? (Select one) 1. Never 2. Rarely 3. Often 4. The default approach for experimentation
  • 9. Copyright © 2014, SAS Institute Inc. All rights reserved. What is you organisation’s general view of DoE (not your view which can be different)? (Select one) 1. Committed to it 2. Unsure what it is 3. Not really bothered 4. Tried it but it didn’t work 5. Against it
  • 10. Copyright © 2014, SAS Institute Inc. All rights reserved. Are your experimental problems ever complex (factor constraints, disallowed combinations)? (Select one) 1. Never 2. Rarely 3. Often 4. Always 5. Don’t know
  • 11. Do you have existing data that you would like to use to inform future experiments? (Select one) 1. Never 2. Rarely 3. Often 4. Always Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 12. Contents § Background to DOE § Why Use DOE? § Tips for Effective DOE with Classical Designs § Definitive Screening § Case Studies 1-3 § Role of Statistical Modelling and DOE in Learning § Data Driven DOE § Case Study 4 Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 13. BACKGROUND TO DESIGN OF EXPERIMENTS (DOE) Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 14. Copyright © 2014, SAS Institute Inc. All rights reserved. FATHER OF DOE RONALD A. FISHER Rothamstead Experimental Station, England – Early 1920’s
  • 15. Copyright © 2014, SAS Institute Inc. All rights reserved. FISHER’S FOUR DESIGN PRINCIPLES 1. Factorial Concept - rather than one-factor-at-a-time 2. Randomization - to avoid bias from lurking variables 3. Blocking - to reduce noise from nuisance variables 4. Replication - to quantify noise within an experiment
  • 16. Copyright © 2014, SAS Institute Inc. All rights reserved. AGRICULTURAL IMPACT US corn yields Cornell University, http://usda.mannlib.cornell.edu/MannUsda
  • 17. WHY USE DOE? Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 18. Inputs Factors Machine Operator Temperature Pressure Humidity Copyright © 2014, SAS Institute Inc. All rights reserved. Typical Process The properties of products and processes are often affected by many factors: Typical Process Outputs Responses Yield Cost … In order to build new or improve products and processes, we must understand the relationship between the factors (inputs) and the responses (outputs).
  • 19. Traditional One-Factor-at-a-Time § A common approach is one-factor-at-a-time experimentation. § Consider experimenting one-factor-at-a-time to determine the values of temperature and time that optimise yield. Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 20. Traditional One-Factor-at-a-Time Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 21. Traditional One-Factor-at-a-Time Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 22. Traditional One-Factor-at-a-Time Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 23. Traditional One-Factor-at-a-Time Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 24. Copyright © 2014, SAS Institute Inc. All rights reserved. Traditional One-Factor-at-a-Time § One-factor-at-a-time experimentation frequently leads to sub-optimal solutions. § Assumes the effect of one factor is the same at each level of the other factors, i.e. factors do not interact. § In practice, factors frequently interact.
  • 25. Copyright © 2014, SAS Institute Inc. All rights reserved. Interaction between factors
  • 26. Experimental Design § Most efficient way of investigating relationships. § Runs (factor combinations) chosen to maximize the information § Ideally balanced for ease of analysis and interpretation Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 27. Copyright © 2014, SAS Institute Inc. All rights reserved. ITERATIVE AND SEQUENTIAL NATURE OF CLASSICAL DOE
  • 28. TIPS FOR EFFECTIVE DOE WITH CLASSICAL DESIGNS Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 29. Stages of Experimental Design § Designing an experiment involves much more than just selecting the sequence of experimental runs: Plan Design Conduct Analyse Confirm § Historically, improper planning is the most common cause of failed experiments. Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 30. Some Planning Steps § Review what we know • Have peer discussions § Determine new questions to answer § Identify factors and ranges to investigate § Define responses • Easy and precise to measure Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 31. Common Experimental Objectives Copyright © 2014, SAS Institute Inc. All rights reserved. Identify Important Factors Screening Design Classical Fractional Factorial Optimise Process RSM Design Classical Central Composite Optimise Ingredients Mixtures Classical Simplex & Extreme Vertices
  • 32. Common Experimental Objectives Copyright © 2014, SAS Institute Inc. All rights reserved. Identify Important Factors Screening Design Classical Fractional Factorial Sequential Experimentation Reduces Total Cost Optimise Process RSM Design Classical Central Composite Optimise Ingredients Mixtures Classical Simplex & Extreme Vertices
  • 33. Common Experimental Objectives Definitive Screening Design Simplifies Experimental Workflow Copyright © 2014, SAS Institute Inc. All rights reserved. Sequential Experimentation Identify Important Factors Screening Design Classical Fractional Factorial Optimise Process RSM Design Classical Central Composite Optimise Ingredients Mixtures Classical Simplex & Extreme Vertices
  • 34. Common Experimental Objectives Copyright © 2014, SAS Institute Inc. All rights reserved. Sequential Experimentation Identify Important Factors Screening Design Classical Fractional Factorial Definitive Screening Design Optimise Process RSM Design Classical Central Composite Optimal Design Manages Experimental Constraints Optimise Ingredients Mixtures Classical Simplex & Extreme Vertices
  • 35. Determining the Appropriate Factors § Determining the factors to be included in your experiment is a critical part of planning. • Exploring too many factors may be costly and time consuming. • Exploring too few may limit the success of your experiment. § Prior knowledge and analysis of existing data are useful aids to identifying and prioritising factors for study. Other methods may include: • Brainstorming • Ishikawa Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 36. Selection of Factor Range is Critical With Two Level Designs … Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 37. Selection of Factor Range is Critical With Two Level Designs … Copyright © 2014, SAS Institute Inc. All rights reserved. By experimenting at the two settings in yellow, X would be declared unimportant
  • 38. Selection of Factor Range is Critical With Two Level Designs … By using half and often times much less than than half the factor range X is declared important Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 39. Selection of Factor Range is Critical With Two Level Designs … By using half and often times much less than than half the factor range X is declared important Copyright © 2014, SAS Institute Inc. All rights reserved. Often leads to narrow factor ranges to force linear relationships but consequence is high risk of determining sub-optimal solution
  • 40. Determining the Appropriate Responses § Selection of your responses will also be critical to the success of your experiment. Whenever possible: • Choose variables that correlate to internal or external customer requirements • Find responses that are easy to measure • Make sure your measurement systems are precise, accurate, and stable § Analysis of current data, prior knowledge, measurement systems analysis are useful aids. Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 41. DEFINITIVE SCREENING Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 42. Copyright © 2014, SAS Institute Inc. All rights reserved. Fractional Factorials: Complex workflow from many factors to optimum settings Tempting to miss out middle step which can result in selection of wrong factors and decisions
  • 43. Copyright © 2014, SAS Institute Inc. All rights reserved. Definitive Screening Design § Identifies active main effects, uncorrelated with other effects. § May identify significant quadratic effects, uncorrelated with main effects and at worst weakly correlated with other quadratic effects. § If few factors turn out to be important, can identify significant two-way interactions uncorrelated with main effects and weakly correlated with other higher order effects. § One stage experiment if three or fewer factors important: • progress straight to full quadratic model • optimise process with no further experimentation • otherwise augment DSD for optimization goals
  • 44. Copyright © 2014, SAS Institute Inc. All rights reserved. New Class of Screening Design § Three-level screening design • 2m + 1 runs when m is even • 2m + 3 runs when m is odd • 1 additional run for categorical factors • based on m fold-over pairs and an overall center point, where m is number of factors • the values of the ±1 entries in the odd-numbered runs are determined using optimal design. the structure illustrated in Table 1. We use xi,j to denote the setting of the jth factor for the ith run. For m factors, there are 2m + 1 runs based on m fold-over pairs and an overall center point. Each run (excluding the centerpoint) has exactly one factor level at its center point and all others at the ex-tremes. As described in the next section, the val-ues of the ±1 entries in the odd-numbered runs of TABLE 1. General Design Structure for m Factors Factor levels Foldover Run pair (i) xi,1 xi,2 xi,3 · · · xi,m 1 1 0 ±1 ±1 · · · ±1 2 0 !1 !1 · · · !1 2 3 ±1 0 ±1 · · · ±1 4 !1 0 !1 · · · !1 3 5 ±1 ±1 0 · · · ±1 6 !1 !1 0 · · · !1 ... ... ... ... ... . . . ... m 2m − 1 ±1 ±1 ±1 · · · 0 2m !1 !1 !1 · · · 0 Centerpoint 2m + 1 0 0 0 · · · 0 of linear and quadratic main-effects terms. 5. Quadratic effects are orthogonal to main effects and not completely confounded (though corre-lated) with interaction effects. 6. With 6 through (at least) 12 factors, the de-signs are capable of estimating all possible full quadratic models involving three or fewer fac-tors with very high levels of statistical effi-ciency. We use the term “definitive screening” because of points one through five above. These are small de-signs that, unlike resolution III and IV factorial de-signs, permit the unambiguous identification of ac-tive main effects, active quadratic effects, and, in the presence of a moderate level of effect sparsity, active two-way interactions. In our view, another practical advantage of the designs we propose is the explicit use of three levels. It has been our experience that engineers and scien-tists often feel some discomfort using two-level de-signs for two reasons. First, statisticians advise them to experiment boldly by choosing a substantial inter-val between low and high values of each factor. But their scientific training inculcates the notion that the functional relationship between independent and de-pendent variables is usually nonlinear, particularly over a wide range. This leads to some cognitive dis-sonance in considering the use of two-level designs. Second, even in the early stages of a study, investiga-tors frequently have an opinion regarding the “best” Journal of Quality Technology Vol. 43, No. 1, January 2011
  • 45. Copyright © 2014, SAS Institute Inc. All rights reserved. Use of Three Level Designs Advantageous § Scientists and engineers are uncomfortable using two-level designs • Restricting factor ranges may result in sub-optimal solutions • Scientific/engineering judgment suggests relationships nonlinear over wide ranges § Investigators frequently have an opinion regarding the “best” levels of each factor for optimizing a response • Experimental region centered at these levels. • Two-level design might screen out an important factor when experimental region centred at “best” • Adding centre points allows test for curvature • However ambiguity over factors causing curvature • DSD avoids ambiguity by making it possible to uniquely identify the source(s) of curvature.
  • 46. CASE STUDIES Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 47. Case Study 1: Optimising a Chemical Process Why Consider Definitive Screening Designs? Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 48. Copyright © 2014, SAS Institute Inc. All rights reserved. Background § Five factors § One response yield § Goal optimise yield § Keep total cost of experimentation to minimum § Contrast traditional approach of main effect screening design plus augmentation to RSM with DSD
  • 49. § Traditional screening approach correlates main effects with two factor interaction effects § Cost constraint and inexperience with such designs can lead to missed DOE steps § Investigator missed step of augmenting main effect design to separate correlated interaction effects from assumed important main effects § Resulted in wrong set of factors selected for RSM design which results in wrong solution Copyright © 2014, SAS Institute Inc. All rights reserved. Background
  • 50. Copyright © 2014, SAS Institute Inc. All rights reserved. Traditional Approach with Missed Step
  • 51. Resolution III Design Perfectly Correlates Main Effects With Interaction Effects Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 52. Model Interpretation § Fitted Model Y = b0 + b1*X1 + b2*X2 + b3*X3 + Error § Correct Interpretation of Fitted Model Y = b0 + b1*(X1+X2X3) + b2*(X2+X1X3) + b3*(X3+X1X2) + Error Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 53. Missed Step Augments Initial Design to Separate Main Effects From Interactions Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 54. Model Interpretation of Augmented Design § Correct Interpretation of Model Fitted to Augmented design Y = b0 + b1*X1 + b2*X2 + b3*X3 + b12*X1X2 + b13*X1X3 + b23*X2X3 + Error § Allows clear separation of main and interaction effects § This step was missed in case study prior to modelling curvature Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 55. § DSD results in correct identification of important factors due to non correlated main and two factor interaction effects § Because just three factors are important DSD results in one step design: • In addition to correctly identifying correct factors • DSD requires no augmentation to identify optimal settings of important factors Copyright © 2014, SAS Institute Inc. All rights reserved. Background
  • 56. CASE STUDY 1 Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 57. Copyright © 2014, SAS Institute Inc. All rights reserved. Conclusions § Fractional factorial designs can lead to selection of wrong factor set § Complex workflow for avoiding this risk which may be misunderstood or not applied by users new to DOE § May lead to conclusion that DOE does not work for us! § DSD simplifies DOE process and removes risk of selecting wrong factor set § Provides one step DOE when three or fewer important factors • Sufficient to identify correct factor set and determine best settings of selected factors
  • 58. Case Study 2: Optimising Marketing Response Rate and Profitability Definitive Screening Design for Efficiency Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 59. Copyright © 2014, SAS Institute Inc. All rights reserved. Background § Goal is to maximise return from credit card marketing campaigns. Two outputs: • Response rate - percentage mailed a credit card offer who accept the offer; • Indexed usage – average profit per individual over a twelve month period. § Factors are balance transfer period, interest free period for new purchases and %APR at end of any introductory offers. § Goal: determine characteristics of credit card offer that maximises response rate and profitability.
  • 60. CASE STUDY 2 Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 61. Copyright © 2014, SAS Institute Inc. All rights reserved. Conclusions § DSD can be cost effective with few factors when cost of experimental run is high § Tradeoff is greater uncertainty (reduced power) in decisions
  • 62. CASE STUDY 3 Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 63. Case Study 3: Optimising Yield What About Constrained Factor Spaces? Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 64. Copyright © 2014, SAS Institute Inc. All rights reserved. Background § From chapter 5 of Goos & Jones § Chemical reaction § Goal: maximise yield § 2 factors: Temperature and Time
  • 65. Copyright © 2014, SAS Institute Inc. All rights reserved. Background § Expert knowledge tells us • Certain conditions will give poor results (hence, constraints) • Behaviour very non-linear § We will show • Design where prior knowledge is ignored. • Fitting the design to the problem
  • 66. Copyright © 2014, SAS Institute Inc. All rights reserved. Example of Process Constraint
  • 67. Copyright © 2014, SAS Institute Inc. All rights reserved. Shrink Experimental Range to Factorial
  • 68. Copyright © 2014, SAS Institute Inc. All rights reserved. Shrink Experimental Range to Factorial
  • 69. Copyright © 2014, SAS Institute Inc. All rights reserved. Shrink Experimental Range to Factorial
  • 70. Optimal Design: Use Actual Factor Range Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 71. Optimal Design: Fit to Model The process is not seen as a black box anymore… … optimal designs allow investigation of complete factor space properly adjusted for constraints Copyright © 2014, SAS Institute Inc. All rights reserved. Typical Process Machine Operator Temperature Pressure Humidity Yield Cost … Inputs Factors Outputs Responses Model Y = f(X)
  • 72. CASE STUDY 3 Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 73. Copyright © 2014, SAS Institute Inc. All rights reserved. Conclusions § Custom Design permits studying any: • combination of factors with or without constraints, • number of factor levels, • blocking structure. § Build your design to suit the problem instead of fitting the problem into a design
  • 74. Case Study 4: Designing Products People Want to Buy Copyright © 2014, SAS Institute Inc. All rights reserved. Data Driven DOE
  • 75. ROLE OF STATISTICAL MODELLING AND DOE IN LEARNING Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 76. LEARNING IN THE FACE OF UNCERTAINTY Data Driven DOE Integrates Incremental Learning Across DOE and Observational Sources of Data Able to Consistently Meet Customer Requirements What is really happening Y = F(X) + Error Measurement and Data Collection Situation Appraisal Situation Appraisal Adapted from Box, Hunter and Hunter Copyright © 2014, SAS Institute Inc. All rights reserved. 76 What we think is happening Measurement and Data Collection Analysis Situation Appraisal Measurement and Data Collection Design Real World Model Unable to Consistently Meet Customer Requirements
  • 77. Copyright © 2014, SAS Institute Inc. All rights reserved. Simple Process of Statistical Learning DOE Data ….…. Observational Data
  • 78. Copyright © 2014, SAS Institute Inc. All rights reserved. Data Sources § DOE and/or observational (historical) § Potential problems with observational data: • X’s are correlated – identification of “best” model difficult • Outliers (potential or real) - bias model estimation • Missing data cells – result in loss of whole data rows with traditional least squares based analysis • Range over which X’s varied may be limited – restricting model usefulness • May not have measured all relevant X’s § In some situations these can also be issues with DOE datasets
  • 79. WHAT IS DATA DRIVEN DOE? Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 80. Copyright © 2014, SAS Institute Inc. All rights reserved. Data Driven DOE: Integrating Statistical Modelling and DOE § Learning is incremental and effective statistical modelling of observational data aids design of next experiment. § Analysis approach needs to manage real (messy) data simply • Correlated X’s, outliers, missing cells • Quickly deliver “best” current model to revise with new DOE data • Aid better analysis of new experimental data when unexpected occurs • Build models based on individual datasets and aggregated data § Good statistical modelling integrated with DOE helps reduce total learning time, effort and cost § It would be a shame to not use pre-existing data that comes for free
  • 81. Copyright © 2014, SAS Institute Inc. All rights reserved. JMP Statistical Discovery: Integrating Statistical Modelling with DOE Effectiveness Of Learning Statistical Discovery Speed of Learning Traditional Approaches § Integrated methods § Ease of use § Manage messy data § Wide array of DOE approaches § Satisfy (customer) needs § Reduce learning time § Save effort and cost
  • 82. DATA DRIVEN DOE EXAMPLE Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 83. Copyright © 2014, SAS Institute Inc. All rights reserved. Background § PC retailer is observing appreciable retail price variation in its laptop computer line. § Goals: • Investigate factors associated with retail price variation. • Perform further experimentation in key factors to optimise and standardise pricing across stores.
  • 84. CASE STUDY 4 Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 85. Copyright © 2014, SAS Institute Inc. All rights reserved. Conclusions § Analysis of prior data helps identify factors and ranges to use in next DOE. § Analysis of prior data helps reduce risk and increase efficiency and effectiveness of future experiments. § Exploit prior data that comes for free to inform next experiment.
  • 86. Copyright © 2014, SAS Institute Inc. All rights reserved. Data Driven DOE: Integrated Statistical Modelling and DOE § Supports wide range of user skills § Exploratory analysis and statistical modelling of historical messy data simplifies and shortens whole DOE process. § Next generation DOE enables more staff to apply DOE with reduced learning and implementation effort § Interact with model predictions to build consensus § Integrated simulation capabilities enables rapid progression from models to decisions § Manage risk better by correctly identifying signal from noise
  • 87. QUESTIONS? Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 88. We have shown you how you can § Reduce the risk of wrong decisions • Make DoE work for more people in more situations § Fit the best design to your problem • Find the best solution while managing system constraints § Mine your “messy” data to inform future experiments • Make better decisions in less total time using Data Driven DOE Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 89. Copyright © 2014, SAS Institute Inc. All rights reserved. Make better decisions, faster with jmp
  • 90. Supplier of Digital Printing Materials § Needed to double capacity of a product line to meet growing demand. § Poor understanding of key process step responsible for increasing capacity. § Large number of potentially important variables and limited budget for experimentation. § Definitive Screening Design enabled screening of all factors and process optimisation in a small number of runs to achieve doubling of production rate without additional capital investment. § Saved £100,000s off development budget and enhanced the credibility of the site as a location for cost-effective high-value manufacturing within a multi-national organisation. Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 91. Large Multi-National Chemical Company § Losing market share to start-ups who were faster at introducing new products and more agile at adapting to changing customer requirements. § Needed to get more products to market faster. § Instituted a culture of experimentation with JMP Pro for variable selection and DOE to accelerate cycles of learning, enabling more new products to be introduced faster. § Helped retain and grow market share, facilitating increased dividend growth to shareholders and increased staff retention and satisfaction. Copyright © 2014, SAS Institute Inc. All rights reserved.
  • 92. What are you going to do next? Ask us to help you Download a trial of JMP § Visit our website: www.jmp.com Join our Design of Experiments Webcasts: § Exploring Best Practise in DoE: 14:00 on 20 November § Invite your colleagues § Mastering JMP on DoE: 1400 on 14:00 on 14 November Copyright © 2014, SAS Institute Inc. All rights reserved. Register on our website