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Case Study: PEP
Business Overview
• Operates 1,600 stores across Southern Africa
• Sells clothing, footwear and housewares and employs nearly 13,000
associates

• Ships 600 million products and conducts 250 million transactions every year

Business Challenges

Solutions

• Experienced stock-outs due to long lead times

• JDA® Demand
• JDA® Enterprise Planning
• JDA® Fulfillment

and inaccurate orders

• Needed to replace older systems with solutions
that would improve its forecasting and
replenishment accuracy

• Sought to optimize its stock levels and minimize
excess inventory investments

Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL

Services
• JDA Consulting Services
• JDA Support Services
Case Study: PEP
Results
•
•
•
•
•

Grew sales for associated products by 15 percent
Increased in-store availability from 89 percent to 92 percent

Improved gross margins significantly
Realized gains in store-level service performance
Enhanced efficiency of planning processes

WHAT CUSTOMERS ARE SAYING
With our old system of forecasting and replenishment, we
weren’t able to see all of the details that are involved in these processes.
For the first time, we are able to see all of those details, and we have been
able to improve

all our systems and processes based on
that granular demand and fulfillment knowledge.”
~Bernardt van Dijk,
Senior Systems Analyst,
PEP
Copyright 2013 2013Software Group, Inc. - Inc. - CONFIDENTIAL
Copyright JDA JDA Software Group, CONFIDENTIAL

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A Focus on Cost Control: Southern African Retailer PEP Relies on JDA to Keep Internal Costs Low, Creating Benefits for Shoppers

  • 1. Case Study: PEP Business Overview • Operates 1,600 stores across Southern Africa • Sells clothing, footwear and housewares and employs nearly 13,000 associates • Ships 600 million products and conducts 250 million transactions every year Business Challenges Solutions • Experienced stock-outs due to long lead times • JDA® Demand • JDA® Enterprise Planning • JDA® Fulfillment and inaccurate orders • Needed to replace older systems with solutions that would improve its forecasting and replenishment accuracy • Sought to optimize its stock levels and minimize excess inventory investments Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL Services • JDA Consulting Services • JDA Support Services
  • 2. Case Study: PEP Results • • • • • Grew sales for associated products by 15 percent Increased in-store availability from 89 percent to 92 percent Improved gross margins significantly Realized gains in store-level service performance Enhanced efficiency of planning processes WHAT CUSTOMERS ARE SAYING With our old system of forecasting and replenishment, we weren’t able to see all of the details that are involved in these processes. For the first time, we are able to see all of those details, and we have been able to improve all our systems and processes based on that granular demand and fulfillment knowledge.” ~Bernardt van Dijk, Senior Systems Analyst, PEP Copyright 2013 2013Software Group, Inc. - Inc. - CONFIDENTIAL Copyright JDA JDA Software Group, CONFIDENTIAL