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JDA Retail Planning Suite
Anticipate, Align, Adapt
Introduction to…
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Typical Planning Paradigms
A
S
S
O
R
T
S
P
A
C
E
P
R
O
M
O
M
E
R
C
H
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
While Demand Signals
Continue to Expand…
Countless new demand signals lead
to more opportunities for better,
more refined forecasts
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Fragmented Demand Planning
Leads to Many Missed Signals
45%of retail leaders identify gaining better insight
into customer preferences as a top challenge
Source: Retail Systems Research
MERCHANDISING
MARKETING BUYING
SOURCING
FINANCE
SUPPLY CHAIN
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Supply Chain Capacities and
Constraints are Often Out of Focus
believe more granular/real-time
supply chain visibility would have
a positive impact on performance
Source: Supply Chain Digest
report high levels of supply chain
planning and execution integration
Source: Supply Chain Digest
Only
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Latency is Lethal: Fast Fashion
Shifts Shopper Expectations
Image Courtesy: Wikipedia
“seasons”
a year
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
The Need for Newness
Impacts Every Vertical
50%in the past decade
Source: McKinsey & Co.
The number of SKU’s
in CPG has risen more than
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Fulfillment Doesn’t Factor
into Inventory Planning
of pick up in store orders go
unfulfilled due to inventory
challenges Source: McKinsey & Co.
of retailers report
that as many as
60% 10%
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Every Square Foot
Matters More and More
Space Management Plays a Bigger Role
Wider Assortments
Fewer/Smaller Stores
Store Fulfillment
Endless Aisle
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
The Problem? Planning
Processes Haven’t Kept Pace
Fragmented demand silos result in
missed signals and too many
missed opportunities
Shotgun promotions and wedge
assortments based on store size &
volume are no longer sufficient
Plans are developed without
accounting for supply chain
capacities and constraints
Disjointed waterfall planning
processes bound by seasons no
longer keep pace with consumers
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Hence, Many Are Struggling…
“Why are my forecasts always
so far off?”
“My inventory turns are lethargic.”
“Who are my best customers and how
do I figure out what they want?”
“I can’t react to market changes
quickly enough.”
“Why are my plans never executed
as they were written?”
“Why have my costs to serve really
skyrocketed recently?”
“My stores are rarely, if ever, on
time with planogram updates.”
“Why are my forecasts always
so far off?”
“My inventory turns are lethargic.”
“Who are my best customers and how
do I figure out what they want?”
“I can’t react to market changes
quickly enough.”
“Why are my plans never executed
as they were written?”
“Why have my costs to serve really
skyrocketed recently?”
“My stores are rarely, if ever, on
time with planogram updates.”
The JDA Solution
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIALCopyright 2014 JDA Software Group, Inc. - CONFIDENTIALCopyright 2014 JDA Software Group, Inc. - CONFIDENTIALCopyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
To achieve even greater benefits, JDA has broken down
barriers to deliver integrated, constraint-aware, cross-functional
plans throughout the merchandise lifecycle
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Problems Solved:
Demand Planning Silos
Time-Phased Demand Forecasting
Add “When” & “Why” to “How Many”
Consider All Demand Signals
Integrate Pricing & Promotions
AFTER
Multiple Tools, Multiple Forecasts
Decisions Made in Silos
Missed Demand Signals
Forecasts Don’t Anticipate Timing
Underestimated Demand
BEFORE
Out of Stocks | Bad Experiences | Lost Sales Fewer Markdowns | Good Experiences | Fewer Out of Stocks
• Reduced inventory by $27 million
• Increased service levels for imported products
• Decreased space requirements to save $475,000/year
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Problems Solved:
Demand Planning Silos
Time-Phased Demand Forecasting
Add “When” & “Why” to “How Many”
Consider All Demand Signals
Integrate Pricing & Promotions
AFTER
Multiple Tools, Multiple Forecasts
Decisions Made in Silos
Missed Demand Signals
Forecasts Don’t Anticipate Timing
Underestimated Demand
BEFORE
Out of Stocks | Bad Experiences | Lost Sales Fewer Markdowns | Good Experiences | Fewer Out of Stocks
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Problems Solved:
Supply Chain Alignment
End-to-End Planning Processes
Full Supply Chain Visibility
Continuous Planning
Anticipate Anomalies
AFTER
Assortments and Allocations in a Silo
No Visibility to Supply Chain Capacity
Fleet Can’t Handle Promo Volume
Missed Shipments
BEFORE
Out of Stocks | Missed Opportunities | Bad Experiences Stocked Shelves | Good Experiences | Higher Revenues
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Problems Solved:
Supply Chain Alignment
End-to-End Planning Processes
Full Supply Chain Visibility
Continuous Planning
Anticipate Anomalies
AFTER
Assortments and Allocations in a Silo
No Visibility to Supply Chain Capacity
Fleet Can’t Handle Promo Volume
Missed Shipments
BEFORE
Out of Stocks | Missed Opportunities | Bad Experiences Stocked Shelves | Good Experiences | Higher Revenues
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Problems Solved:
Smarter Segmentation
BEFORE AFTER
Broad Customer Segments
Unable to Assort by Segment
Wedge Assortments by Store Volume
Mismatch w/Shopper Preferences
Embedded Analytics = Consumer Insights
Assort to Narrow Segments
Extreme Localization of Assortments
Relevant to Shopper Preferences
Bloated Promotions | Missed Opportunities | Eroded Margins Targeted Promotions | Good Experiences | Brand Relevance
Our inventory has not increased in the same proportion as our
sales. We attain higher service levels with less inventory.
“
”
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Problems Solved:
Smarter Segmentation
BEFORE AFTER
Broad Customer Segments
Unable to Assort by Segment
Wedge Assortments by Store Volume
Mismatch w/Shopper Preferences
Embedded Analytics = Consumer Insights
Assort to Narrow Segments
Extreme Localization of Assortments
Relevant to Shopper Preferences
Bloated Promotions | Missed Opportunities | Eroded Margins Targeted Promotions | Good Experiences | Brand Relevance
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Problems Solved:
Planogram Execution
Planograms Integrated with Task Engine
Immediate Communications
Chain-wide Visibility
Mobile Tasks Improve Execution
AFTER
Floor Sets Determined in Silos
Unreliable Communications
Limited Visibility
Sporadic/Late Compliance
BEFORE
Wasted Space | Missed Opportunities | Bad Experiences More Opportunities | Good Experiences | Timely Compliance
By being able to put ~20% more hard parts into our stores, that
directly translates into faster service to our customers.
“
”
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Problems Solved:
Planogram Execution
Planograms Integrated with Task Engine
Immediate Communications
Chain-wide Visibility
Mobile Tasks Improve Execution
AFTER
Floor Sets Determined in Silos
Unreliable Communications
Limited Visibility
Sporadic/Late Compliance
BEFORE
Wasted Space | Missed Opportunities | Bad Experiences More Opportunities | Good Experiences | Timely Compliance
Why JDA
Our Unique Selling Proposition
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Continuous Lifecycle Planning
Fueled by Leading Technology
Demand and Fulfillment
Enterprise Planning
Assortment Mgmt
Space Management
Allocation
Pricing & Promotions
BUILDING
Brand Equity
CAPTURING
Market Share
GROWING
Share of Wallet
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Intelligent, Adaptive
Omni-Channel Planning
AnticipateShifting Consumer
Sentiments
Alignto Supply Chain Capacity
and Constraints
Adaptto Evolving Omni-Channel
Expectations
DRIVING HIGHER
Maintained Margins
and GMROI
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Guided by the Industry’s Most
Experienced Professionals
RetailersImage courtesy: alpha
Years
1# Demand Forecasting
1# Enterprise Planning
1# Space Management
1# Allocation Management
JDA Retail Planning Suite Can Help
You Anticipate, Align and Adapt
http://www.jda.com/solutions/retail-planning/
Learn More About How the

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JDA Retail Planning Suite - Anticipate, Align, Adapt.

  • 1. JDA Retail Planning Suite Anticipate, Align, Adapt Introduction to…
  • 2. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Typical Planning Paradigms A S S O R T S P A C E P R O M O M E R C H
  • 3. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL While Demand Signals Continue to Expand… Countless new demand signals lead to more opportunities for better, more refined forecasts
  • 4. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Fragmented Demand Planning Leads to Many Missed Signals 45%of retail leaders identify gaining better insight into customer preferences as a top challenge Source: Retail Systems Research MERCHANDISING MARKETING BUYING SOURCING FINANCE SUPPLY CHAIN
  • 5. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Supply Chain Capacities and Constraints are Often Out of Focus believe more granular/real-time supply chain visibility would have a positive impact on performance Source: Supply Chain Digest report high levels of supply chain planning and execution integration Source: Supply Chain Digest Only
  • 6. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Latency is Lethal: Fast Fashion Shifts Shopper Expectations Image Courtesy: Wikipedia “seasons” a year
  • 7. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL The Need for Newness Impacts Every Vertical 50%in the past decade Source: McKinsey & Co. The number of SKU’s in CPG has risen more than
  • 8. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Fulfillment Doesn’t Factor into Inventory Planning of pick up in store orders go unfulfilled due to inventory challenges Source: McKinsey & Co. of retailers report that as many as 60% 10%
  • 9. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Every Square Foot Matters More and More Space Management Plays a Bigger Role Wider Assortments Fewer/Smaller Stores Store Fulfillment Endless Aisle
  • 10. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL The Problem? Planning Processes Haven’t Kept Pace Fragmented demand silos result in missed signals and too many missed opportunities Shotgun promotions and wedge assortments based on store size & volume are no longer sufficient Plans are developed without accounting for supply chain capacities and constraints Disjointed waterfall planning processes bound by seasons no longer keep pace with consumers
  • 11. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Hence, Many Are Struggling… “Why are my forecasts always so far off?” “My inventory turns are lethargic.” “Who are my best customers and how do I figure out what they want?” “I can’t react to market changes quickly enough.” “Why are my plans never executed as they were written?” “Why have my costs to serve really skyrocketed recently?” “My stores are rarely, if ever, on time with planogram updates.” “Why are my forecasts always so far off?” “My inventory turns are lethargic.” “Who are my best customers and how do I figure out what they want?” “I can’t react to market changes quickly enough.” “Why are my plans never executed as they were written?” “Why have my costs to serve really skyrocketed recently?” “My stores are rarely, if ever, on time with planogram updates.”
  • 13. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIALCopyright 2014 JDA Software Group, Inc. - CONFIDENTIALCopyright 2014 JDA Software Group, Inc. - CONFIDENTIALCopyright 2014 JDA Software Group, Inc. - CONFIDENTIAL To achieve even greater benefits, JDA has broken down barriers to deliver integrated, constraint-aware, cross-functional plans throughout the merchandise lifecycle
  • 14. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Problems Solved: Demand Planning Silos Time-Phased Demand Forecasting Add “When” & “Why” to “How Many” Consider All Demand Signals Integrate Pricing & Promotions AFTER Multiple Tools, Multiple Forecasts Decisions Made in Silos Missed Demand Signals Forecasts Don’t Anticipate Timing Underestimated Demand BEFORE Out of Stocks | Bad Experiences | Lost Sales Fewer Markdowns | Good Experiences | Fewer Out of Stocks • Reduced inventory by $27 million • Increased service levels for imported products • Decreased space requirements to save $475,000/year
  • 15. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Problems Solved: Demand Planning Silos Time-Phased Demand Forecasting Add “When” & “Why” to “How Many” Consider All Demand Signals Integrate Pricing & Promotions AFTER Multiple Tools, Multiple Forecasts Decisions Made in Silos Missed Demand Signals Forecasts Don’t Anticipate Timing Underestimated Demand BEFORE Out of Stocks | Bad Experiences | Lost Sales Fewer Markdowns | Good Experiences | Fewer Out of Stocks
  • 16. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Problems Solved: Supply Chain Alignment End-to-End Planning Processes Full Supply Chain Visibility Continuous Planning Anticipate Anomalies AFTER Assortments and Allocations in a Silo No Visibility to Supply Chain Capacity Fleet Can’t Handle Promo Volume Missed Shipments BEFORE Out of Stocks | Missed Opportunities | Bad Experiences Stocked Shelves | Good Experiences | Higher Revenues
  • 17. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Problems Solved: Supply Chain Alignment End-to-End Planning Processes Full Supply Chain Visibility Continuous Planning Anticipate Anomalies AFTER Assortments and Allocations in a Silo No Visibility to Supply Chain Capacity Fleet Can’t Handle Promo Volume Missed Shipments BEFORE Out of Stocks | Missed Opportunities | Bad Experiences Stocked Shelves | Good Experiences | Higher Revenues
  • 18. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Problems Solved: Smarter Segmentation BEFORE AFTER Broad Customer Segments Unable to Assort by Segment Wedge Assortments by Store Volume Mismatch w/Shopper Preferences Embedded Analytics = Consumer Insights Assort to Narrow Segments Extreme Localization of Assortments Relevant to Shopper Preferences Bloated Promotions | Missed Opportunities | Eroded Margins Targeted Promotions | Good Experiences | Brand Relevance Our inventory has not increased in the same proportion as our sales. We attain higher service levels with less inventory. “ ”
  • 19. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Problems Solved: Smarter Segmentation BEFORE AFTER Broad Customer Segments Unable to Assort by Segment Wedge Assortments by Store Volume Mismatch w/Shopper Preferences Embedded Analytics = Consumer Insights Assort to Narrow Segments Extreme Localization of Assortments Relevant to Shopper Preferences Bloated Promotions | Missed Opportunities | Eroded Margins Targeted Promotions | Good Experiences | Brand Relevance
  • 20. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Problems Solved: Planogram Execution Planograms Integrated with Task Engine Immediate Communications Chain-wide Visibility Mobile Tasks Improve Execution AFTER Floor Sets Determined in Silos Unreliable Communications Limited Visibility Sporadic/Late Compliance BEFORE Wasted Space | Missed Opportunities | Bad Experiences More Opportunities | Good Experiences | Timely Compliance By being able to put ~20% more hard parts into our stores, that directly translates into faster service to our customers. “ ”
  • 21. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Problems Solved: Planogram Execution Planograms Integrated with Task Engine Immediate Communications Chain-wide Visibility Mobile Tasks Improve Execution AFTER Floor Sets Determined in Silos Unreliable Communications Limited Visibility Sporadic/Late Compliance BEFORE Wasted Space | Missed Opportunities | Bad Experiences More Opportunities | Good Experiences | Timely Compliance
  • 22. Why JDA Our Unique Selling Proposition
  • 23. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Continuous Lifecycle Planning Fueled by Leading Technology Demand and Fulfillment Enterprise Planning Assortment Mgmt Space Management Allocation Pricing & Promotions BUILDING Brand Equity CAPTURING Market Share GROWING Share of Wallet
  • 24. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Intelligent, Adaptive Omni-Channel Planning AnticipateShifting Consumer Sentiments Alignto Supply Chain Capacity and Constraints Adaptto Evolving Omni-Channel Expectations DRIVING HIGHER Maintained Margins and GMROI
  • 25. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Guided by the Industry’s Most Experienced Professionals RetailersImage courtesy: alpha Years 1# Demand Forecasting 1# Enterprise Planning 1# Space Management 1# Allocation Management
  • 26. JDA Retail Planning Suite Can Help You Anticipate, Align and Adapt http://www.jda.com/solutions/retail-planning/ Learn More About How the