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Think Differently or Else:

                A Special Interactive Presentation for SIU



                                  A Special Presentation to
                        Texas Association of Special Investigation Units
                            Texas-South Chapter - Houston, Texas
                                         June 8, 2011
                                              by
                                         Joe Fournet
                                      copyright 2011 Ideas & MORE, all rights reserved




                                                         1
Monday, June 13, 2011                                                                    1
Handouts & Take Aways



                        Helpful Stuff - - websites & books
                        Top Tips
                        Highlights



                                          2
Monday, June 13, 2011                                        2
Some Creativity Stuff

                  What is creativity
                  Power of ideas
                  Capturing creativity when you don’t have an
                  iPad
                        Presenting the iKit
                        Warp Speed Thinking
                        Drill down technique



                                               3
Monday, June 13, 2011                                           3
S’more Stuff and Some Fun . . .

                        What to do with those ideas you generate?
                          Idea Wall
                          Idea Tub

                        How to enhance one’s creativity
                          Failure is an option
                          “SuckLess” mentality
                          Dead cat

                        Things to ponder & Wrap up
                                                 4
Monday, June 13, 2011                                               4
Warning!

                          You are now entering


                                        The
                        Creativity Zone
                             copyright 2011 Ideas & MORE, all rights reserved




Monday, June 13, 2011                                                           5
Creativity

                        C r ea tivity seems all about
                         th ought and concepts .


                         So, what is it really?


                                    6
Monday, June 13, 2011                                   6
What is creativity?

                  Cr eat i v i t y i s t h e spa rk - the spark
                  that ignites what you say and how
                  y ou s ay i t .
                                    Or . . .
                  what you do and how you do it.



                                       7
Monday, June 13, 2011                                             7
What does creativity mean to you?




                        OK, who wants to be first?




                                   8
Monday, June 13, 2011                               8
Creativity . . .


                          should be synonymous
                        with a popular 4-letter word
                              that begins with
                              F...U...

                                    9
Monday, June 13, 2011                                  9
Creativity . . .


                             Relax!

                         We’re talking
                           “FUN!”
                               10
Monday, June 13, 2011                      10
Creativity Insights


                        Creativity is a state of mind --
                         when the mind has fun, creativity is boundless


                        Creativity occurs when people perceive
                        there are no limits.



                                             11
Monday, June 13, 2011                                                     11
Creativity Insights

                  Creativity can be defined as the ability to see, feel, touch, think and
                  imagine what one has not seen, felt, touched, thought or imagined
                  before.


                  Creativity – the sudden cessation of stupidity.


                  My favorite definition:
                         “Intelligence having fun.”
                                               copyright 2011 Ideas & MORE, all rights reserved




                                                              12
Monday, June 13, 2011                                                                             12
You’re creative if . . .

                        You have the ability to challenge your own
                   imagination and stimulate thoughts to lead you to
                                a new level of solution.
                             We’re all creative because . . .


              Each one of us represents a different perspective, a
                           different creative slant.

                                            13
Monday, June 13, 2011                                                  13
Power of Ideas
                  Simplest idea, creatively and smartly executed, can differentiate the forgettable from the
                  memorable.
                  Ideas + Creativity = Logic + Magic.
                  You should only care about two things:

                                         How to make the idea work and be relevant.

                  Ideas need to be the foundation for delivering creative solutions to business
                  problems.

                        Said another way, ideas are the foundation of any persuasive communication that
                        matters - internally or externally.
                                                        copyright 2011 Ideas & MORE, all rights reserved




                                                                       14
Monday, June 13, 2011                                                                                          14
Ideas & Persuasive Communication

                  Ideas must be clear with basic value explained in 20 seconds;
                  borrow an 8-year old--if she gets it, u’r ok.

                  Be creative business thinkers as well as storytellers in relating to
                  audiences.

                  Be straightforward but personable

                  Become the expert and act like it; only do so with a sense of humor

                                             copyright 2011 Ideas & MORE, all rights reserved




                                                            15
Monday, June 13, 2011                                                                           15
Don’t Let Execution Derail You

                  Even when strategy is clear, message can still be diluted if the
                  creative is too cute, too complex or just plain dumb.
                  The computer and software are just tools to enhance the idea and
                  message, not to compete with, replace, or screw it up.
                  Technology notwithstanding, be able to jot down your thoughts on
                  paper or the infamous cocktail napkin.
                  Beware of e-mail! What you put in writing may come back to haunt
                  you. The more sensitive the material, the longer you wait to send.
                                           copyright 2011 Ideas & MORE, all rights reserved




                                                            16
Monday, June 13, 2011                                                                         16
Be Careful


                        Never fall in love with your idea!


                           There’s always a better one
                                around the corner.


                                       17
Monday, June 13, 2011                                        17
Creativity’s Way of Thinking

                  Don’t ever underestimate the power of your
                  mind or imagination.
                  In order to innovate or create, think
                  beyond the conventional.
                        To hell with the status quo (attitude)
                  Think Dr. Jekyll and Mr. Hyde (think in opposite direction)

                  Don’t be afraid to ask: “Why, why not, or what if?” . . .
                        . . . When you apply critical thinking, see the “big picture,” and
                        condense complex information into clear message
                                                    copyright 2011 Ideas & MORE, all rights reserved




                                                                  18
Monday, June 13, 2011                                                                                  18
Capturing Creativity

                              How do you
                                 do that
                               when you
                          don’t have an iPad?
                            (or even if you do)

                                   19
Monday, June 13, 2011                             19
Presenting the iKit

                           Ye Olde Creativity Survival Kit:
                        Makes you feel creative, think creatively


                                 Warp Speed Thinking
                                      Drill Down
                                           Idea Tub
                                      copyright 2011 Ideas & MORE, all rights reserved




                                                      20
Monday, June 13, 2011                                                                    20
Warp Speed Thinking

                       Generating ideas at breakneck speed by
                  capturing one idea (single word or two or phrase)
                  per Post-it Note in answering specific question to
                       solve a problem or address a challenge.
                   How do I make a better presentation to _____ ?
                         No time to analyze or judge or be fearful!
                        Strive for 50 ideas in 5 minutes - Ready, Set
                                        copyright 2011 Ideas & MORE, all rights reserved




                                                        21
Monday, June 13, 2011                                                                      21
Warp Speed Thinking Reaction




                        So, whadyathink?




                              22
Monday, June 13, 2011                          22
Drill Down Technique #1

                        Trying to hit THE idea from a standard approach
                                After eliminating duplicates . . .
                                 Select half from your Post-its
                                  (you only have 2-3 minutes)
                            Select half again until you’re down to 5.
                                        Select 2, then 1.
                          Is it the best one? Supposedly. But wait . . .
                                        copyright 2011 Ideas & MORE, all rights reserved




                                                         23
Monday, June 13, 2011                                                                      23
Drill Down #2




                              24
Monday, June 13, 2011                   24
Drill Down #2

                        Trying to hit THE idea from a different perspective




                                               24
Monday, June 13, 2011                                                         24
Drill Down #2

                        Trying to hit THE idea from a different perspective
                          Select 5 best ideas from Post-its (2-3 minutes)




                                               24
Monday, June 13, 2011                                                         24
Drill Down #2

                        Trying to hit THE idea from a different perspective
                          Select 5 best ideas from Post-its (2-3 minutes)




                                               24
Monday, June 13, 2011                                                         24
Drill Down #2

                        Trying to hit THE idea from a different perspective
                          Select 5 best ideas from Post-its (2-3 minutes)


                                           Surprise!




                                               24
Monday, June 13, 2011                                                         24
Drill Down #2

                        Trying to hit THE idea from a different perspective
                          Select 5 best ideas from Post-its (2-3 minutes)


                                           Surprise!




                                               24
Monday, June 13, 2011                                                         24
Drill Down #2

                        Trying to hit THE idea from a different perspective
                          Select 5 best ideas from Post-its (2-3 minutes)


                                              Surprise!

                                         copyright 2011 Ideas & MORE, all rights reserved




                                                          24
Monday, June 13, 2011                                                                       24
Drill Down #2

                        Trying to hit THE idea from a different perspective
                          Select 5 best ideas from Post-its (2-3 minutes)


                                              Surprise!

                                         copyright 2011 Ideas & MORE, all rights reserved




                                                          24
Monday, June 13, 2011                                                                       24
More Drill Down #2

                        After you have selected and discarded all Post-its until you’re
                                                down to one,
                                               consider this . . .
                        Is it the best one? It’s definitely one you would not have paid
                                  any attention to were it not for this exercise.
                                          It may be the hidden gem.
                           Consider doing BOTH techniques with different groups
                                               copyright 2011 Ideas & MORE, all rights reserved




                                                               25
Monday, June 13, 2011                                                                             25
Ask A Better Question

                  Helps you push beyond the known
                  Ask right kind of question to trigger curiosity
                  When faced with a dilemma, you tend to look
                  for an answer you know - ask a better
                  question to get more results - just pose a
                  question for which you don’t know the
                  answer = you’ll feel stretched, that’s good.
                                   copyright 2011 Ideas & MORE, all rights reserved




                                                   26
Monday, June 13, 2011                                                                 26
Idea Wall & Idea Tub

                  Idea Wall - anywhere your Post-it Note ideas can
                  gather together in one place

                  Idea Tub - physical place, thing or electronic file
                  where all ideas ever submitted are collected and
                  organized in a manner that’s easily accessible
                  Remember: Bad ideas are forgotten; good ones
                  need storage
                                     copyright 2011 Ideas & MORE, all rights reserved




                                                      27
Monday, June 13, 2011                                                                   27
Getting Out the Message

                  In order to internally communicate:
                        Services SIU offers, what fraud indicators
                        adjusters should look for, how claims can
                        contact SIU, process for sending fraud referrals
                        to SIU
                        Consider - Handouts, E-briefs, Lunch-n-
                        Learns, what have you NOT done before
                                         copyright 2011 Ideas & MORE, all rights reserved




                                                      28
Monday, June 13, 2011                                                                       28
Failure is an option

                        You can’t have success unless you’re prepared to have failure
                        Build failure into your culture as part of the process; don’t
                        ridicule it, but honor and embrace it.
                        Adopt Pixar Studio’s “SuckLess mentality”.
                                When presented with something that doesn’t quite measure up, be
                                lighthearted.
                                Say something like “Gee, that really sucks. However, if your tried this
                                or that, it might suck less.”


                                                  copyright 2011 Ideas & MORE, all rights reserved




                                                                   29
Monday, June 13, 2011                                                                                     29
What To Do With A Dead Cat

                            Do not bring a DEAD CAT without a shovel!
                             Never present a problem without bringing the shovel:
                                       At least two possible solutions.
              You save time if one of these is adopted, and you get to share your creative thinking
                                 while learning what’s important to your boss.

                              Remember, you may not know all there is to know.


                                                 copyright 2011 Ideas & MORE, all rights reserved




                                                                30
Monday, June 13, 2011                                                                                 30
Oddball Observation #1

                          When it comes to applying yourself and
                                     being focused:
                    “It’s okay to be orderly in your normal life,
                        but be violent and original in your work.”


                                       copyright 2011 Ideas & MORE, all rights reserved




                                                        31
Monday, June 13, 2011                                                                     31
Oddball Observation #2

                             “You’re going to screw up!”

                  “So it comes with being daring that you’re going to screw up. But
                    I’d rather apologize than to be so timid as to not try and do
                                     anything smart or brave.”

                                             -- Lee Clow
                                      Worldwide Creative Director
                                           TBWA/ChiatDay
                                                copyright 2011 Ideas & MORE, all rights reserved




                                                            32
Monday, June 13, 2011                                                                              32
Oddball Observation #3


                        The key to accomplishing anything great
                             is being too stupid to realize
                                    it can’t be done.



                                      copyright 2011 Ideas & MORE, all rights reserved




                                                       33
Monday, June 13, 2011                                                                    33
Thank You, TASIU!!

                         Please send your donations to:
                                    Joe Fournet
                                  Ideas & MORE
                            www.ideasnmore.net
                           j4net@ideasnmore.net
                                  281-980-1802
                              copyright 2011 Ideas & MORE, all rights reserved




                                                34
Monday, June 13, 2011                                                            34

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Think Differently or Capturing Creativity Without an iPad

  • 1. Think Differently or Else: A Special Interactive Presentation for SIU A Special Presentation to Texas Association of Special Investigation Units Texas-South Chapter - Houston, Texas June 8, 2011 by Joe Fournet copyright 2011 Ideas & MORE, all rights reserved 1 Monday, June 13, 2011 1
  • 2. Handouts & Take Aways Helpful Stuff - - websites & books Top Tips Highlights 2 Monday, June 13, 2011 2
  • 3. Some Creativity Stuff What is creativity Power of ideas Capturing creativity when you don’t have an iPad Presenting the iKit Warp Speed Thinking Drill down technique 3 Monday, June 13, 2011 3
  • 4. S’more Stuff and Some Fun . . . What to do with those ideas you generate? Idea Wall Idea Tub How to enhance one’s creativity Failure is an option “SuckLess” mentality Dead cat Things to ponder & Wrap up 4 Monday, June 13, 2011 4
  • 5. Warning! You are now entering The Creativity Zone copyright 2011 Ideas & MORE, all rights reserved Monday, June 13, 2011 5
  • 6. Creativity C r ea tivity seems all about th ought and concepts . So, what is it really? 6 Monday, June 13, 2011 6
  • 7. What is creativity? Cr eat i v i t y i s t h e spa rk - the spark that ignites what you say and how y ou s ay i t . Or . . . what you do and how you do it. 7 Monday, June 13, 2011 7
  • 8. What does creativity mean to you? OK, who wants to be first? 8 Monday, June 13, 2011 8
  • 9. Creativity . . . should be synonymous with a popular 4-letter word that begins with F...U... 9 Monday, June 13, 2011 9
  • 10. Creativity . . . Relax! We’re talking “FUN!” 10 Monday, June 13, 2011 10
  • 11. Creativity Insights Creativity is a state of mind -- when the mind has fun, creativity is boundless Creativity occurs when people perceive there are no limits. 11 Monday, June 13, 2011 11
  • 12. Creativity Insights Creativity can be defined as the ability to see, feel, touch, think and imagine what one has not seen, felt, touched, thought or imagined before. Creativity – the sudden cessation of stupidity. My favorite definition: “Intelligence having fun.” copyright 2011 Ideas & MORE, all rights reserved 12 Monday, June 13, 2011 12
  • 13. You’re creative if . . . You have the ability to challenge your own imagination and stimulate thoughts to lead you to a new level of solution. We’re all creative because . . . Each one of us represents a different perspective, a different creative slant. 13 Monday, June 13, 2011 13
  • 14. Power of Ideas Simplest idea, creatively and smartly executed, can differentiate the forgettable from the memorable. Ideas + Creativity = Logic + Magic. You should only care about two things: How to make the idea work and be relevant. Ideas need to be the foundation for delivering creative solutions to business problems. Said another way, ideas are the foundation of any persuasive communication that matters - internally or externally. copyright 2011 Ideas & MORE, all rights reserved 14 Monday, June 13, 2011 14
  • 15. Ideas & Persuasive Communication Ideas must be clear with basic value explained in 20 seconds; borrow an 8-year old--if she gets it, u’r ok. Be creative business thinkers as well as storytellers in relating to audiences. Be straightforward but personable Become the expert and act like it; only do so with a sense of humor copyright 2011 Ideas & MORE, all rights reserved 15 Monday, June 13, 2011 15
  • 16. Don’t Let Execution Derail You Even when strategy is clear, message can still be diluted if the creative is too cute, too complex or just plain dumb. The computer and software are just tools to enhance the idea and message, not to compete with, replace, or screw it up. Technology notwithstanding, be able to jot down your thoughts on paper or the infamous cocktail napkin. Beware of e-mail! What you put in writing may come back to haunt you. The more sensitive the material, the longer you wait to send. copyright 2011 Ideas & MORE, all rights reserved 16 Monday, June 13, 2011 16
  • 17. Be Careful Never fall in love with your idea! There’s always a better one around the corner. 17 Monday, June 13, 2011 17
  • 18. Creativity’s Way of Thinking Don’t ever underestimate the power of your mind or imagination. In order to innovate or create, think beyond the conventional. To hell with the status quo (attitude) Think Dr. Jekyll and Mr. Hyde (think in opposite direction) Don’t be afraid to ask: “Why, why not, or what if?” . . . . . . When you apply critical thinking, see the “big picture,” and condense complex information into clear message copyright 2011 Ideas & MORE, all rights reserved 18 Monday, June 13, 2011 18
  • 19. Capturing Creativity How do you do that when you don’t have an iPad? (or even if you do) 19 Monday, June 13, 2011 19
  • 20. Presenting the iKit Ye Olde Creativity Survival Kit: Makes you feel creative, think creatively Warp Speed Thinking Drill Down Idea Tub copyright 2011 Ideas & MORE, all rights reserved 20 Monday, June 13, 2011 20
  • 21. Warp Speed Thinking Generating ideas at breakneck speed by capturing one idea (single word or two or phrase) per Post-it Note in answering specific question to solve a problem or address a challenge. How do I make a better presentation to _____ ? No time to analyze or judge or be fearful! Strive for 50 ideas in 5 minutes - Ready, Set copyright 2011 Ideas & MORE, all rights reserved 21 Monday, June 13, 2011 21
  • 22. Warp Speed Thinking Reaction So, whadyathink? 22 Monday, June 13, 2011 22
  • 23. Drill Down Technique #1 Trying to hit THE idea from a standard approach After eliminating duplicates . . . Select half from your Post-its (you only have 2-3 minutes) Select half again until you’re down to 5. Select 2, then 1. Is it the best one? Supposedly. But wait . . . copyright 2011 Ideas & MORE, all rights reserved 23 Monday, June 13, 2011 23
  • 24. Drill Down #2 24 Monday, June 13, 2011 24
  • 25. Drill Down #2 Trying to hit THE idea from a different perspective 24 Monday, June 13, 2011 24
  • 26. Drill Down #2 Trying to hit THE idea from a different perspective Select 5 best ideas from Post-its (2-3 minutes) 24 Monday, June 13, 2011 24
  • 27. Drill Down #2 Trying to hit THE idea from a different perspective Select 5 best ideas from Post-its (2-3 minutes) 24 Monday, June 13, 2011 24
  • 28. Drill Down #2 Trying to hit THE idea from a different perspective Select 5 best ideas from Post-its (2-3 minutes) Surprise! 24 Monday, June 13, 2011 24
  • 29. Drill Down #2 Trying to hit THE idea from a different perspective Select 5 best ideas from Post-its (2-3 minutes) Surprise! 24 Monday, June 13, 2011 24
  • 30. Drill Down #2 Trying to hit THE idea from a different perspective Select 5 best ideas from Post-its (2-3 minutes) Surprise! copyright 2011 Ideas & MORE, all rights reserved 24 Monday, June 13, 2011 24
  • 31. Drill Down #2 Trying to hit THE idea from a different perspective Select 5 best ideas from Post-its (2-3 minutes) Surprise! copyright 2011 Ideas & MORE, all rights reserved 24 Monday, June 13, 2011 24
  • 32. More Drill Down #2 After you have selected and discarded all Post-its until you’re down to one, consider this . . . Is it the best one? It’s definitely one you would not have paid any attention to were it not for this exercise. It may be the hidden gem. Consider doing BOTH techniques with different groups copyright 2011 Ideas & MORE, all rights reserved 25 Monday, June 13, 2011 25
  • 33. Ask A Better Question Helps you push beyond the known Ask right kind of question to trigger curiosity When faced with a dilemma, you tend to look for an answer you know - ask a better question to get more results - just pose a question for which you don’t know the answer = you’ll feel stretched, that’s good. copyright 2011 Ideas & MORE, all rights reserved 26 Monday, June 13, 2011 26
  • 34. Idea Wall & Idea Tub Idea Wall - anywhere your Post-it Note ideas can gather together in one place Idea Tub - physical place, thing or electronic file where all ideas ever submitted are collected and organized in a manner that’s easily accessible Remember: Bad ideas are forgotten; good ones need storage copyright 2011 Ideas & MORE, all rights reserved 27 Monday, June 13, 2011 27
  • 35. Getting Out the Message In order to internally communicate: Services SIU offers, what fraud indicators adjusters should look for, how claims can contact SIU, process for sending fraud referrals to SIU Consider - Handouts, E-briefs, Lunch-n- Learns, what have you NOT done before copyright 2011 Ideas & MORE, all rights reserved 28 Monday, June 13, 2011 28
  • 36. Failure is an option You can’t have success unless you’re prepared to have failure Build failure into your culture as part of the process; don’t ridicule it, but honor and embrace it. Adopt Pixar Studio’s “SuckLess mentality”. When presented with something that doesn’t quite measure up, be lighthearted. Say something like “Gee, that really sucks. However, if your tried this or that, it might suck less.” copyright 2011 Ideas & MORE, all rights reserved 29 Monday, June 13, 2011 29
  • 37. What To Do With A Dead Cat Do not bring a DEAD CAT without a shovel! Never present a problem without bringing the shovel: At least two possible solutions. You save time if one of these is adopted, and you get to share your creative thinking while learning what’s important to your boss. Remember, you may not know all there is to know. copyright 2011 Ideas & MORE, all rights reserved 30 Monday, June 13, 2011 30
  • 38. Oddball Observation #1 When it comes to applying yourself and being focused: “It’s okay to be orderly in your normal life, but be violent and original in your work.” copyright 2011 Ideas & MORE, all rights reserved 31 Monday, June 13, 2011 31
  • 39. Oddball Observation #2 “You’re going to screw up!” “So it comes with being daring that you’re going to screw up. But I’d rather apologize than to be so timid as to not try and do anything smart or brave.” -- Lee Clow Worldwide Creative Director TBWA/ChiatDay copyright 2011 Ideas & MORE, all rights reserved 32 Monday, June 13, 2011 32
  • 40. Oddball Observation #3 The key to accomplishing anything great is being too stupid to realize it can’t be done. copyright 2011 Ideas & MORE, all rights reserved 33 Monday, June 13, 2011 33
  • 41. Thank You, TASIU!! Please send your donations to: Joe Fournet Ideas & MORE www.ideasnmore.net j4net@ideasnmore.net 281-980-1802 copyright 2011 Ideas & MORE, all rights reserved 34 Monday, June 13, 2011 34