1. When I had big shoes to fill – my story of
replacing a star PO
Amoli Upadhye
Tata Consultancy Services
2. My story begins…
Project 1 Project 2
• Was short and smooth • Was chaotic
• Thought added value • Built a coffee pot
Coffee pot of Masochists
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3. Why talk about my experience?
• Explore scope for PO’s to –
o Function in a structured
manner
o Improve infinitely
4. Baby steps…
• Project 3, under seasoned PO
• Structured releases, stories
• Felt confident each day
• Signature mark
5. Parting gift
• Tools help
• But are no substitute for
sound business judgment
• No classes teach that
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6. What did I learn and found helpful?
Lesson 2
Lesson 1
Rock requirements
Be a great communicator
engineering
Lesson 4
Lesson 3 Watch your babies
Build water tight stories
while they play
www.agiletour.com
7. Lesson #1 – Be a great communicator
• User persona Right communication
strategies
• Storyboarding
• Structure your message
• Apply 80 – 20 rule
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8. Lesson #2 – Rock requirement engineering
• Adopt timely paper • Add dimension to
prototyping product requirement
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10. Lesson #4 – Watch your babies while they
play
• Support tickets • Analytics
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11. My journey continues …
• Drive empirical decisions
• Lend structure
• Facilitate improvement in PO
areas
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13. Sample user persona
• Name – Mrs. Smith, age 30
• Goals –
o Is a homemaker, lives with a family of 5
o Stocks groceries, vegetables, fruits
on a weekly basis (Sunday’s)
o Shops at departmental stores (is loyal to D’Mart)
o Her checklist and offers running (eg. free gifts) at the stores fill her
shopping cart
o Doesn’t mind looking at new products on stands
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