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Lamb, Hair, McDaniel   CHAPTER 19 Pricing Concepts 2010-2011
LO  1  Discuss the importance of pricing decisions to the economy and to the individual firm LO  2  List and explain a variety of pricing objectives LO  3  Explain the role of demand in price determination Learning Outcomes
LO  4  Understand the concept of yield management systems LO  5  Describe cost-oriented pricing strategies LO  6  Demonstrate how the product life cycle, competition, distribution and promotion strategies, customer demands, the Internet and extranets, and perceptions of quality can affect price Learning Outcomes
The Importance of Price Discuss the importance of pricing decisions to the economy and to the individual firm LO 1
The Importance of Price Price allocates resources  in a free-market economy LO 1 To the consumer... Price is the cost  of something To the seller... Price is revenue
What Is Price? Price is that which is given up in an exchange to acquire a good or service. Price LO 1
What is Price? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LO 1
Fashion’s Elite Wage War on Discounts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Binkley, Christina. “Fashion’s Elite Wage a War on Discounts,”  The Wall Street Journal , August 13, 2009, D1, D6. LO 1
The Importance of Price to  Marketing Managers LO 1 Revenue The price charged to  customers multiplied by the  number of units sold. Profit Revenue minus expenses.
Trends Influencing Price LO 1 Flood of new products Increased availability of bargain-priced private  and generic brands Price cutting as a strategy to maintain or  regain market share Internet used for comparison shopping
The Importance  of Pricing Decisions LO 1 Price X Sales Unit = Revenue Revenue – Costs = Profit Profit drives growth, salary increases, and corporate investment
Pricing Objectives List and explain a variety of pricing objectives LO 2
Pricing Objectives LO 2 Profit-Oriented Sales-Oriented Status Quo
Profit-Oriented Pricing Objectives LO 2 Profit-Oriented Pricing Objectives Profit Maximization Satisfactory Profits Target  Return on Investment
Profit Maximization Profit  Maximization LO 2 Setting prices so that total revenue is as large as possible relative to total costs.
Return on Investment Return  on  Investment LO 2 ROI =    Net Profit after taxes   Total assets Net profit after taxes divided by total assets.
Sales-Oriented Pricing Objectives LO 2 Market Share Sales Maximization Sales-Oriented Pricing Objectives
Market Share Market Share A company’s product sales as a percentage of total sales for that industry. LO 2
Sales Maximization ,[object Object],[object Object],[object Object],LO 2
Status Quo Pricing Objectives LO 2 Maintain existing prices Meet competition’s prices Status Quo Pricing Objectives
Pricing during a Recession ,[object Object],[object Object],[object Object],[object Object],[object Object],LO 2
The Demand Determinant of Price Explain the role of demand in price determination LO 3
The Demand Determinant of Price LO 3 Demand The quantity of a product that  will be sold in the market at various  prices for a specified period. Supply The quantity of a product that will  be offered to the market by a supplier  at various prices for a specific period.
The Demand Curve LO 3
The Supply Curve LO 3
How Demand and Supply Establish Price LO 3 Price Equilibrium The price at which demand and  supply are equal. Elasticity  of Demand Consumers’ responsiveness or  sensitivity to changes in price.
Price Equilibrium LO 3
Elasticity of Demand Elastic  Demand  ,[object Object],Inelastic Demand ,[object Object],Unitary Elasticity ,[object Object],LO 3
Elasticity of Demand LO 3 Elasticity ( E )  = Percentage change in quantity  demanded of good A Percentage change in price of good A If  E  is greater than 1, demand is elastic. If  E  is less than 1, demand is inelastic. If  E  is equal to 1, demand is unitary.
Elasticity of Demand LO 3 Price Goes... Revenue Goes... Demand is... Down Up Elastic Down Down Inelastic Up Up Inelastic Up Down Elastic Up or Down Stays the Same Unitary Elasticity
Elasticity of Demand LO 3
Factors that Affect  Elasticity of Demand Availability of substitutes Price relative to purchasing power Product durability A product’s other uses Rate of inflation LO 3
The Power of Yield  Management Systems Understand the concept of yield management  systems LO 4
Yield Management Systems A technique for adjusting prices that uses complex mathematical software to profitably fill unused capacity. LO 4 Yield  Management Systems
Yield Management Systems LO 4 Discounting early purchases Limiting early sales at discounted prices Overbooking capacity
Yield Management Systems ,[object Object],[object Object],[object Object],[object Object],LO 4
SOURCE:  “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007. Yield Management Systems Supply Side of Product or Service LO 4 Capital Intensity Perishability High Office block House Airline seat Utilities Sport event Rental car Low Shirt Pencils Food Tropical fish Low High
SOURCE:  “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007. Yield Management Systems Variability of Demand Demand Side of Product or Service LO 4 Variability of Value High Utilities Highway use Telephone Airline seat Sport event Rental car Mobile phone Low Food Music CD Shirt Office block Laptop House Low High
Yield Management Systems LO 4
The Cost Determinant of Price Describe cost-oriented  pricing strategies LO 5
The Cost Determinant of Price LO 5 Varies with changes  in level of output Types of Costs Variable Cost Fixed Cost Does not change  as level of output changes
The Cost Determinant of Price LO 5 Break-Even Pricing Profit Maximization  Pricing Keystoning Markup pricing Methods Used to Set Prices
Markup Pricing LO 5 Markup  Pricing The cost of buying the product  from the producer plus amounts  for profit and for expenses not  otherwise accounted for. Keystoning The practice of marking up prices  by 100%, or doubling the cost.
Profit Maximization LO 5 Profit Maximization A method of setting prices that  occurs when marginal revenue  equals marginal cost. Marginal Revenue The extra revenue associated  with selling an extra unit of output,  or the change in total revenue with  a one-unit change in output.
Break-Even Pricing LO 5
Break-Even Pricing LO 5 Break-Even Quantity =  Total fixed costs Fixed cost contribution Fixed cost Contribution =  Price  -  Avg. Variable Cost
REVIEW LEARNING OUTCOME Cost-Oriented Pricing Strategies LO 5
Other Determinants of Price Demonstrate how the product life cycle, competition, distribution and promotion strategies, customer demands, the Internet and extranets, and perceptions of quality can affect price LO 6
Other Determinants of Price LO 6 Perceived Quality Promotion Strategy Distribution Strategy Competition Stages of the Product Life Cycle
Stages in the  Product Life Cycle LO 6 Introductory Stage Growth Stage Decline Stage $   High $ Stable $ Decrease Maturity Stage $ Decrease Stable High
The Competition ,[object Object],[object Object],[object Object],LO 6
Distribution Strategy Manufacturers Wholesalers/Retailers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LO 6
Distribution Strategy Selling against the brand LO 6 Stocking well-known branded items at high prices in order to sell store brands at discounted prices.
The Impact of the Internet LO 6 Internet auctions Shopping bots Second opinions from expert sites Product selection
SOURCE:  Jeffrey A. Trachtenberg, “Borders Business Plan Gets a Rewrite,”  Wall Street Journal , March 22, 2007 B1 Impact of the Internet on Book Distribution LO 6 Net Publisher Revenue 1998  2006 $22.5 Billion  $28.5 Billion Online  13% Schools and Libraries  24% Book Clubs  5% Non-bookstore Retail  18% Traditional Retail  38% [+ 2% direct-to-consumer sales] Online  2% Schools and Libraries  27% Book Clubs  16% Non-bookstore Retail   13% Traditional Retail  42%
The Relationship of  Price to Quality Charging a high price to help promote a high-quality image. Prestige Pricing LO 6
Dimensions of Quality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LO 6
REVIEW LEARNING OUTCOME Factors Affecting Price Price –  Other firms   enter market   – Price wars  Competition LO 6 –  Convenience – Selling against   the brand – Exclusive   distribution Distribution Intranet and extranets –  Consumers   use shopping   for bargains – Increased   competition – Internet auctions Price used as  a promotional tool Promotion strategy Large customers pressure  suppliers for  price reductions and guaranteed margins Demands of large customers Uncertain consumers  tend to rely on price to indicate quality (“You get what you pay  for.”)   Price/quality relationship Introduction Growth Maturity Decline   PLC

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Pricing Concepts and Determinants

  • 1. Lamb, Hair, McDaniel CHAPTER 19 Pricing Concepts 2010-2011
  • 2. LO 1 Discuss the importance of pricing decisions to the economy and to the individual firm LO 2 List and explain a variety of pricing objectives LO 3 Explain the role of demand in price determination Learning Outcomes
  • 3. LO 4 Understand the concept of yield management systems LO 5 Describe cost-oriented pricing strategies LO 6 Demonstrate how the product life cycle, competition, distribution and promotion strategies, customer demands, the Internet and extranets, and perceptions of quality can affect price Learning Outcomes
  • 4. The Importance of Price Discuss the importance of pricing decisions to the economy and to the individual firm LO 1
  • 5. The Importance of Price Price allocates resources in a free-market economy LO 1 To the consumer... Price is the cost of something To the seller... Price is revenue
  • 6. What Is Price? Price is that which is given up in an exchange to acquire a good or service. Price LO 1
  • 7.
  • 8.
  • 9. The Importance of Price to Marketing Managers LO 1 Revenue The price charged to customers multiplied by the number of units sold. Profit Revenue minus expenses.
  • 10. Trends Influencing Price LO 1 Flood of new products Increased availability of bargain-priced private and generic brands Price cutting as a strategy to maintain or regain market share Internet used for comparison shopping
  • 11. The Importance of Pricing Decisions LO 1 Price X Sales Unit = Revenue Revenue – Costs = Profit Profit drives growth, salary increases, and corporate investment
  • 12. Pricing Objectives List and explain a variety of pricing objectives LO 2
  • 13. Pricing Objectives LO 2 Profit-Oriented Sales-Oriented Status Quo
  • 14. Profit-Oriented Pricing Objectives LO 2 Profit-Oriented Pricing Objectives Profit Maximization Satisfactory Profits Target Return on Investment
  • 15. Profit Maximization Profit Maximization LO 2 Setting prices so that total revenue is as large as possible relative to total costs.
  • 16. Return on Investment Return on Investment LO 2 ROI = Net Profit after taxes Total assets Net profit after taxes divided by total assets.
  • 17. Sales-Oriented Pricing Objectives LO 2 Market Share Sales Maximization Sales-Oriented Pricing Objectives
  • 18. Market Share Market Share A company’s product sales as a percentage of total sales for that industry. LO 2
  • 19.
  • 20. Status Quo Pricing Objectives LO 2 Maintain existing prices Meet competition’s prices Status Quo Pricing Objectives
  • 21.
  • 22. The Demand Determinant of Price Explain the role of demand in price determination LO 3
  • 23. The Demand Determinant of Price LO 3 Demand The quantity of a product that will be sold in the market at various prices for a specified period. Supply The quantity of a product that will be offered to the market by a supplier at various prices for a specific period.
  • 26. How Demand and Supply Establish Price LO 3 Price Equilibrium The price at which demand and supply are equal. Elasticity of Demand Consumers’ responsiveness or sensitivity to changes in price.
  • 28.
  • 29. Elasticity of Demand LO 3 Elasticity ( E ) = Percentage change in quantity demanded of good A Percentage change in price of good A If E is greater than 1, demand is elastic. If E is less than 1, demand is inelastic. If E is equal to 1, demand is unitary.
  • 30. Elasticity of Demand LO 3 Price Goes... Revenue Goes... Demand is... Down Up Elastic Down Down Inelastic Up Up Inelastic Up Down Elastic Up or Down Stays the Same Unitary Elasticity
  • 32. Factors that Affect Elasticity of Demand Availability of substitutes Price relative to purchasing power Product durability A product’s other uses Rate of inflation LO 3
  • 33. The Power of Yield Management Systems Understand the concept of yield management systems LO 4
  • 34. Yield Management Systems A technique for adjusting prices that uses complex mathematical software to profitably fill unused capacity. LO 4 Yield Management Systems
  • 35. Yield Management Systems LO 4 Discounting early purchases Limiting early sales at discounted prices Overbooking capacity
  • 36.
  • 37. SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007. Yield Management Systems Supply Side of Product or Service LO 4 Capital Intensity Perishability High Office block House Airline seat Utilities Sport event Rental car Low Shirt Pencils Food Tropical fish Low High
  • 38. SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007. Yield Management Systems Variability of Demand Demand Side of Product or Service LO 4 Variability of Value High Utilities Highway use Telephone Airline seat Sport event Rental car Mobile phone Low Food Music CD Shirt Office block Laptop House Low High
  • 40. The Cost Determinant of Price Describe cost-oriented pricing strategies LO 5
  • 41. The Cost Determinant of Price LO 5 Varies with changes in level of output Types of Costs Variable Cost Fixed Cost Does not change as level of output changes
  • 42. The Cost Determinant of Price LO 5 Break-Even Pricing Profit Maximization Pricing Keystoning Markup pricing Methods Used to Set Prices
  • 43. Markup Pricing LO 5 Markup Pricing The cost of buying the product from the producer plus amounts for profit and for expenses not otherwise accounted for. Keystoning The practice of marking up prices by 100%, or doubling the cost.
  • 44. Profit Maximization LO 5 Profit Maximization A method of setting prices that occurs when marginal revenue equals marginal cost. Marginal Revenue The extra revenue associated with selling an extra unit of output, or the change in total revenue with a one-unit change in output.
  • 46. Break-Even Pricing LO 5 Break-Even Quantity = Total fixed costs Fixed cost contribution Fixed cost Contribution = Price - Avg. Variable Cost
  • 47. REVIEW LEARNING OUTCOME Cost-Oriented Pricing Strategies LO 5
  • 48. Other Determinants of Price Demonstrate how the product life cycle, competition, distribution and promotion strategies, customer demands, the Internet and extranets, and perceptions of quality can affect price LO 6
  • 49. Other Determinants of Price LO 6 Perceived Quality Promotion Strategy Distribution Strategy Competition Stages of the Product Life Cycle
  • 50. Stages in the Product Life Cycle LO 6 Introductory Stage Growth Stage Decline Stage $ High $ Stable $ Decrease Maturity Stage $ Decrease Stable High
  • 51.
  • 52.
  • 53. Distribution Strategy Selling against the brand LO 6 Stocking well-known branded items at high prices in order to sell store brands at discounted prices.
  • 54. The Impact of the Internet LO 6 Internet auctions Shopping bots Second opinions from expert sites Product selection
  • 55. SOURCE: Jeffrey A. Trachtenberg, “Borders Business Plan Gets a Rewrite,” Wall Street Journal , March 22, 2007 B1 Impact of the Internet on Book Distribution LO 6 Net Publisher Revenue 1998 2006 $22.5 Billion $28.5 Billion Online 13% Schools and Libraries 24% Book Clubs 5% Non-bookstore Retail 18% Traditional Retail 38% [+ 2% direct-to-consumer sales] Online 2% Schools and Libraries 27% Book Clubs 16% Non-bookstore Retail 13% Traditional Retail 42%
  • 56. The Relationship of Price to Quality Charging a high price to help promote a high-quality image. Prestige Pricing LO 6
  • 57.
  • 58. REVIEW LEARNING OUTCOME Factors Affecting Price Price – Other firms enter market – Price wars Competition LO 6 – Convenience – Selling against the brand – Exclusive distribution Distribution Intranet and extranets – Consumers use shopping for bargains – Increased competition – Internet auctions Price used as a promotional tool Promotion strategy Large customers pressure suppliers for price reductions and guaranteed margins Demands of large customers Uncertain consumers tend to rely on price to indicate quality (“You get what you pay for.”) Price/quality relationship Introduction Growth Maturity Decline PLC

Hinweis der Redaktion

  1. Chapter 19 Pricing Concepts Marketing cannot be accomplished in isolation. Even though the marketing function resides with marketers, the concept of marketing must permeate the entire organization.
  2. Chapter 19 Pricing Concepts
  3. Chapter 19 Pricing Concepts
  4. Chapter 19 Pricing Concepts
  5. Chapter 19 Pricing Concepts Notes: Marketing has the broadest perspective on pricing because it is the function that looks at both internal cost issues and external pressure demands. Price means one thing to the consumer and another to the seller. To the consumer, the price is the cost of something; to the seller, price is the source of profits. Marketing mangers find the task of setting prices a challenge.
  6. Chapter 19 Pricing Concepts Notes: Price is typically money exchanged for a good or service; however, it may also be time lost while waiting to acquire the good or service. Consumers are interested in obtaining a “reasonable price,” which means a perceived reasonable value at the time of the transaction. The price paid is based on the satisfaction consumers expect to receive from a product and not necessarily the satisfaction they actually receive. Price can relate to anything with perceived value, not just money. When goods or services are exchanged, the trade is called barter .
  7. Chapter 19 Pricing Concepts
  8. Chapter 19 Pricing Concepts
  9. Chapter 19 Pricing Concepts Notes: Prices are the key to revenues, which are the key to profits for an organization. Revenue is what pays for every activity of the company. What’s left over is profit. The price is set to earn a profit for the company. Managers strive to charge a price that will earn a fair profit. The price must not be too high or too low, and must equal a perceived value to consumers. Lost sales mean lost revenue; on the other hand, if a price is too low, the company loses revenue. Additionally, setting prices too low may not attract as many buyers as managers might think.
  10. Chapter 19 Pricing Concepts Notes: Setting the right price can be a stressful task of marketing managers, as demonstrated by the above trends in the consumer market. Consumers are using the Internet to make wiser and more informed purchasing decisions. Competition in general is increasing, and consequently many installations, accessories, and parts are being marketed like indistinguishable commodities.
  11. Chapter 19 Pricing Concepts
  12. Chapter 19 Pricing Concepts
  13. Chapter 19 Pricing Concepts Notes: Pricing objectives must be specific, attainable, and measurable to survive in today’s competitive market. Pricing objectives can be divided into three categories as shown above and described in the following slides.
  14. Chapter 19 Pricing Concepts Notes: Profit-oriented pricing objectives include profit maximization, satisfactory profits, and target return on investment. A discussion of each of these follows.
  15. Chapter 19 Pricing Concepts Notes: Although profit maximization aims at setting prices for a large total revenue, it does not always signify unreasonably high prices. Both price and profits depend on the competitive environment and the product’s perceived value. Remember, too, that a firm cannot charge a price higher than the product’s perceived value. Satisfactory profits represent a reasonable level of profits that is consistent with the level of risk an organization faces.
  16. Chapter 19 Pricing Concepts Notes: The most common profit objective is a target ROI, or the return on total assets. It represents a firm’s effectiveness in generating profits with the available assets. The higher the firm’s ROI, the better off the firm is. ROI puts a firm’s profits into perspective by showing profits relative to investment. ROI needs to be evaluated in terms of the competitive environment, risks in the industry, and economic conditions. In general, firms seek ROIs in the 10 to 30 percent range, depending on the industry. For example GE seeks a 25 percent ROI, while grocery chains obtain a return under 5 percent.
  17. Chapter 19 Pricing Concepts Online Target Wal-Mart JC Penney Shop for some kind of electronic device (DVD player, digital camera, MP3 player, etc.) on the Target, Wal-Mart, and JCPenney Web sites. How do the prices for the same product compare at the three retailers? Do they all even carry the same product? Compare the price on the Web with the price offered at the physical store and explain any discrepancies.
  18. Chapter 19 Pricing Concepts Notes: Market share can be reported in dollars or units of product, and the results may be different. Many companies believe that maintaining or increasing market share is an indicator of the effectiveness of their marketing mix. Larger shares often mean higher profits, thanks to economies of scale, market power, and ability to compensate top-quality management. However, this conventional wisdom is not always reliable. Many companies with low market share survive if they are in a slow growth industry and experience few product changes.
  19. Chapter 19 Pricing Concepts Notes: Maximization of cash should never be a long-run objective because cash maximization may mean little or no profitability. Without profits, a company cannot survive.
  20. Chapter 19 Pricing Concepts Notes: Status quo pricing seeks to maintain existing prices or to meet the competition’s prices. This category requires little planning, and is essentially a passive policy.
  21. Chapter 19 Pricing Concepts An example of the effect of YMS on the customer is that when people on tight budgets buy air fare, they usually accept the inconvenience of planning ahead and staying over on a Saturday night to get cheaper fares. The last-minute planner pays more for their fare and (essentially) subsidizes the cost-sensitive customer
  22. Chapter 19 Pricing Concepts Notes: After pricing goals are established, specific prices are set. The price set for products depend on two factors: the demand for the good and the cost to the seller for that good.
  23. Chapter 19 Pricing Concepts Online uBid See how demand and supply establish prices by checking out the offerings at uBid.com. See a variety of products and identify the price and the number of items in the lot. Can you see a correlation between the price and the number of, say, printers uBid has on hand?
  24. Chapter 19 Pricing Concepts Notes: The quantity of a product that people will buy depends on its price. The higher the price, the fewer goods or services consumers will demand, and vice versa.
  25. Chapter 19 Pricing Concepts Notes: Exhibit 17.3 demonstrates the supply curve. At higher prices, manufacturers will obtain more resources and produce more product to sell.
  26. Chapter 19 Pricing Concepts Notes: The concepts of supply and demand are combined to see how competitive market prices are determined.
  27. Chapter 19 Pricing Concepts Notes: Exhibit 17.4 shows how an equilibrium price is reached when supply and demand are equal. A price below equilibrium results in a shortage because the demand is greater than the available supply. A shortage puts upward pressure on price. At a price above equilibrium, the demand is less than the available supply, and a surplus is created. A surplus lowers the price. Establishing an equilibrium price may not be possible all at once. Prices may fluctuate as the market for a good moves toward equilibrium; however, demand and supply will settle into the proper balance.
  28. Chapter 19 Pricing Concepts Notes: 1. To appreciate demand analysis, the concept of elasticity should be understood.
  29. Chapter 19 Pricing Concepts
  30. Chapter 19 Pricing Concepts Discussion/Team Activity: Identify products and/or services which illustrate the elasticity of demand.
  31. Chapter 19 Pricing Concepts Notes: This example shows a very elastic demand curve. Decreasing the price of the good increases sales and revenue substantially.
  32. Chapter 19 Pricing Concepts Online Columbia House How can Columbia House offer so many CDs, videos, or DVDs for one cent? Go to the Web site to see what kind of deals Columbia House is offering right now. Compare the introductory offers to the pricing for subsequent purchases. What conclusions can you draw about Columbia House and about the elasticity of demand for CDs based on the posted pricing for the initial sign-up and for subsequent purchases? Notes: Factors that affect elasticity of demand are: Availability of substitutes: When many substitutes are available, it is easy to switch products, making demand elastic. The same is true in reverse, if no substitutes are available. Price relative to purchasing power: If a price is so low that it is an inconsequential part of an individual’s budget, demand will be inelastic and people are not sensitive to the price increase. Product durability: Repairing durable products rather than replacing them prolongs their useful life. If the cost of a new product increases, people might elect to repair the old product. Thus, people are sensitive to the price increase, and the demand is elastic. A product’s other uses: The greater the number of uses for a product, the more elastic demand tends to be. If a product has only one use, the quantity purchased probably will not vary as price varies. Discussion/Team Activity: Discuss examples of price inelasticity and elasticity. Include zero percent automobile financing, the price of vehicle models, cell phone rates, prestige watches, cigarettes, health care, etc.
  33. Chapter 19 Pricing Concepts
  34. Chapter 19 Pricing Concepts Notes: When competitive pressures are high, a company must know when it can raise prices to maximize its revenues. Yield management systems, which were first developed by the airline industry, utilize complex mathematical software to profitably fill unused capacity. Yield management systems have spread beyond the service industries, and used by companies to set prices based on a number of variables.
  35. Chapter 19 Pricing Concepts Notes: The software employs techniques such as discounting early purchases, limiting early sales at these discounted prices, and overbooking capacity.
  36. Chapter 19 Pricing Concepts An example of the effect of YMS on the customer is that when people on tight budgets buy air fare, they usually accept the inconvenience of planning ahead and staying over on a Saturday night to get cheaper fares. The last-minute planner pays more for their fare and (essentially) subsidizes the cost-sensitive customer
  37. Chapter 19 Pricing Concepts YMS is particularly applicable when the supply side product or service is characterized as capital intensive and perishable .
  38. Chapter 19 Pricing Concepts YMS is particularly applicable when the demand side product or service is characterized with both variability of demand and value .
  39. Chapter 19 Pricing Concepts
  40. Chapter 19 Pricing Concepts
  41. Chapter 19 Pricing Concepts Notes: Sometimes the importance of demand is ignored when prices are decided, based largely or solely on the basis of costs. Prices set on the basis of cost may be too high for the target market. On the other hand, if prices are set too low, the firm will earn a lower return than it should. Costs should be determined as part of any price determination, in part to determine the floor below which a good or service must not be priced in the long run. 4. Variable and fixed costs are important aspects of price determination.
  42. Chapter 19 Pricing Concepts Notes: Costs can be used to set prices in a variety of ways. Markup pricing is fairly simple. The others—profit maximization pricing and break-even pricing--use more complicated concepts of costs. A description of these methods is shown on the following slides.
  43. Chapter 19 Pricing Concepts Notes: Markup pricing is the most popular method to establish a selling price. Instead of using the costs of production to set price, it uses the costs of buying the product from the producer, plus amounts for profit and expenses. The total determines the selling price. Keystoning is a method based on experience, with many small retailers doubling the cost. Other factors that influence markups are the merchandise’s appeal to customers, past response to the markup, the item’s promotional value, the seasonality of the goods, their fashion appeal, the product’s traditional selling price, and competition. The biggest advantage of markup pricing is its simplicity. The primary disadvantage is that it ignores demand and may result in overpricing or underpricing the merchandise.
  44. Chapter 19 Pricing Concepts Notes: Profit maximization occurs when marginal revenue equals marginal cost. Marginal cost is the change in total costs associated with a one-unit change in output. Marginal revenue is the extra revenue associated with selling an extra unit of output. As long as the revenue of the last unit produced and sold is greater than the cost of the last unit produced and sold, the firm should continue manufacturing and selling the product.
  45. Chapter 19 Pricing Concepts Notes: Break-even analysis determines what sales volume must be reached before the company breaks even and no profits are earned. (Its total costs equal total revenue.)
  46. Chapter 19 Pricing Concepts Notes: Break-even analysis provides a quick estimate of how much the firm must sell to break even and how much profit can be earned if a higher sales volume is obtained. It is useful to see what can be done to reduce costs or increase sales. However, it has limitations such as the difficulty in determining whether a cost is fixed or variable. Additionally, break-even analysis ignores demand.
  47. Chapter 19 Pricing Concepts
  48. Chapter 19 Pricing Concepts Notes: Other factors besides demand and costs can influence price. A description of these determinants follows.
  49. Chapter 19 Pricing Concepts
  50. Chapter 19 Pricing Concepts Notes: As a product moves through its life cycle, the demand for the product and the competitive conditions change: During the introductory stage, prices are set high to recover development costs. Demand originates in the core of the market and is relatively inelastic. As the product enters the growth stage, prices tend to stabilize due to the increased product supply as new competitors enter the market. Second, the product begins to appeal to a broader market, often lower income groups. Last, economies of scale are lowering costs, and the savings can be passed on to the consumer. Maturity brings about further decreases in price, as competition increases and high-cost firms are eliminated. However, distribution channels become a significant cost factor because of the need to offer wide product lines. Usually, only the most efficient manufacturers remain. The decline stage may see further price decreases until only one firm is left in the market. At that time, prices begin to stabilize and may even increase as the product moves into the specialty goods category. Discussion/Team Activity: Identify and discuss products in various stages of the product life cycle. Relate the pricing of these products to the product life cycle shown above.
  51. Chapter 19 Pricing Concepts Notes: Competition varies during the product life cycle. Although a firm may not have competition at first, the high prices obtained may induce other firms to enter the market. Sometimes competition can lead to price wars. Global competition has often forced firms to lower prices. Even Wal-Mart has seen price cutting by the second largest world-wide competitor Carrefour.
  52. Chapter 19 Pricing Concepts Notes: Adequate distribution for a new product can be obtained by offering a larger-than-usual profit margin to distributors, or by offering a large trade allowance to defray the costs of promotion. However, some distributors use “selling against the brand” strategies to promote their own private-label brands. They place well-known brands at high prices while offering other brands at higher prices. Distributors may also go outside traditional channels and buy “gray-market goods” at lower prices so they can sell the goods with a large markup or at a reduced price.
  53. Chapter 19 Pricing Concepts
  54. Chapter 19 Pricing Concepts Notes: The Internet connects sellers and buyers quickly, and allows product and price comparison, putting them in a better bargaining position. Numerous Web sites provide information regarding product selection, and a second opinion for brand selection. However, quality of reviews vary. Shopping bots search the Web for the best price. The two types of shopping bots are broad-based types and niche-oriented types. Most shopping bots give preferential listings to e-tailers who pay for the privilege, and not necessarily the lowest-priced retailer. Internet auctions, such as eBay, are huge. Business-to-business auctions are likely to be the dominant form in the future.
  55. Chapter 19 Pricing Concepts Distribution channels are shifting in the book publishing industry. Online and non-bookstore retailers, such as Amazon.com and Costco Wholesale, are gaining in importance as channel partners while traditional book retailers, such as Borders and Barnes & Noble, are losing ground.
  56. Chapter 19 Pricing Concepts Online Vivre Bluefly Vivre is a luxury lifestyle catalog and Web site. Visit Vivre.com and review the product offerings. Pick a product and then see if you can get it cheaper at Bluefly.com, a luxury brand discounter. What luxury brands are offered on both sites? How do the prices compare? Can you identify tiers of luxury brands? Notes: When a purchase decision involves uncertainty, consumers tend to rely on a high price as a predictor of good quality. Consumers assume that “you get what you pay for.” Prestige pricing takes these consumer attitudes into account when devising price strategies. A successful prestige pricing strategy requires a retail price that is reasonably consistent with consumers’ expectations.
  57. Chapter 19 Pricing Concepts Notes: In a recent study to ascertain the dimensions of quality revealed the factors shown on this slide, in order of importance, beginning with ease of use. When consumers focused on prestige and/or durability to assess quality, price was a strong indicator of perceived quality. Price was less important as an indicator of quality if the consumer was focused on the other four dimensions of quality.
  58. Chapter 19 Pricing Concepts