Kanban is an open and flexible methodology that can be easily adapted to an IT Operations/DevOps environment. Essentially, Kanban helps map processes and visualize workflows, set Work In Progress (WIP) limits, and supports the management of work and tasks. It provides a process-oriented, visual, and highly transparent approach. Watch this webinar to learn how Kanban helps: - Spot and remove bottlenecks - Improve the flow of work - Manage SLAs and escalation times.

1. Kanban in IT Operations
Mai-Lan Luu
09 November 2016

2. 2
Agenda
1. What is Kanban
2. Benefits of using Kanban in IT
Operations
3. Adopting Kanban
4. Kanban best practices & tools
5. codeBeamer – Live demonstration

3. 3
Kanban in IT Operations
Webinar info
o Live demonstration will be followed by
a Q&A session
o Webinar recording will be available at
www.intland.com/webinars/
o Please register to our upcoming
webinars
o From MS Office to a Requirements
Management System

4. 4
Intland Software
Some facts about Intland Software
o Founded in 1998
o Headquarters in Stuttgart,
Germany
o codeBeamer ALM
o Office in Silicon Valley, CA, USA
o Partners: Lufthansa Industry
Solutions
o Resellers: in UK, China, Korea,
Taiwan, France, Italy

5. 5
Medical
Automotive
Aviation &
Defence
High Tech &
Embedded
Other
Customers
Intland Software

6. 6
Kanban in IT Operations
What is Kanban
Source: https://leankit.com
• Literally signboard or billboard in
Japanese
• Scheduling system for lean and
just-in-time manufacturing
• Developed by Taiichi Ohno
• Two main rules:
o Visualization of the workflow
o Limit Work in progress (WIP)
Source: http://www.swiftkanban.com/

7. 7
Kanban in IT Operations
Benefits of using Kanban in IT Operations
• Improve efficiency and productivity
o Reduction of wasted work / wasted time
o Avoid bottlenecks
o Avoid overload (WIP Limits)
o Transparent Workloads
• Workflow visibility
• Continuous process improvement
• SLA

8. 8
Kanban in IT Operations
Electronic Kanban
• Electronic
Kanban:
o Traceability
o Collaboration
Source: Intland – codeBeamer ALM

9. 9
Kanban in IT Operations
Continuous Delivery
Team 1 Team 2 Team 3
Program
Level
Team
Level
Team 1 Team 2 Team 3 Team 1 Team 2 Team 3
Portfolio Agile Release Train
Project 1
Agile Release Train
Project 2
Agile Release Train
Project 3
Agile Release Train
Product Management
Project 2-3 Agile
Release Train
Release Management
Operation Team
Customer
Change Request/Bug
Kanban
Scrum

10. 10
Kanban in IT Operations
Kanban Best Practice & Tools
© 2010–2016 Scaled Agile, Inc. and Leffingwell, LLC. All rights reserved.
Used with the written permission of Scaled Agile, Inc.
Scrum
Kanban

11. 11
codeBeamer – Live Demonstration

12. Thank you for your attention!
Any questions?
sales@intland.com