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Essential health checks before jumping
                         to the Cloud :
                  Six steps to Cloud heaven


                      Peter Job, CEO Intergence

Interact with us: www.intergence.com
Corporate Overview
   • Established in 2003, based in Cambridge &
     Dubai

   • Serving clients in the UK, Middle East and
     Europe, particularly within financial services,
     TMT and Education markets

   • Our aim is to help clients achieve optimised,
     seamless and secure IT infrastructures
Interact with us: www.intergence.com
Corporate Overview
                                       Consulting
                              - Aligning to IT Business Strategy
                              - Programme leadership
                              - Optimisation of critical
                              infrastructure and applications.

           Managed Services                             Resourcing
           - Managed Sourcing;                    - Augmentation of client staff
           Deliver specific work packages or      - Provision of specialist skills
           projects
           - Managed Services;
           IT Optimisation


             Intergence, experts in IT Optimisation
Interact with us: www.intergence.com
Agenda
     •   What are the real benefits of Cloud?
     •   It’s all about the user!
     •   Cloud migration essentials
     •   The Six Steps to Cloud heaven
     •   The Intergence Methodology
     •   Case Study



Interact with us: www.intergence.com
What are the real benefits of Cloud?
                                       Improve industry
        Improve productivity
                                       competitiveness

        Reduce costs
                                                  Offer
                                                  more options

         Productivity
                                          Quick reactions
                                          to market conditions




Interact with us: www.intergence.com
It’s all about the User
• The aggregation of marginal gains!

• Forrester Total Economic impact study- Productivity gains
  were 2.5 times the value of the cost savings

• We shortened the development time of our product
  Hyperglance by 40% by using Cloud development Apps

• Know your users, Measure their experience and apply
  marginal gains
Interact with us: www.intergence.com
The pieces which everybody forgets
  •    The business case
  •    The song remains the same- best practice
  •    You can’t manage what you can’t measure
  •    You can’t measure what you can’t see
  •    Process of continuous
       improvement



Interact with us: www.intergence.com
Six steps to Cloud heaven


                                                        Obtain
                                            Mature     feedback
  Business          Due         Plan the                          Optimised
                                Migration
                                              the         and
                                                                      IT
   Case          Diligence                            implement
                                            process
                                                        actions




Interact with us: www.intergence.com
The First three steps
 1. Business buy in
   - Write the business case for Senior management buy in

 2. Due diligence
  - Understand the processes and flow of applications

 3. Plan the Migration
   - Test small pilots
   - Move logical segments into
     the Cloud

Interact with us: www.intergence.com
Final three steps
 4. Mature the process
  - Train internal Cloud operators
  - Have good fail-over procedures

 5. Obtain user feedback
  - Act on the feedback!
  - Constant communication with your users

 6. Optimisation
  - Use great analytics
  - Continually gain user feedback
  - Continuous business improvement
Interact with us: www.intergence.com
Have a sound methodology
  Business             Service                    Service             Service                Conclusions
  requirement          Design                     deployment          Analysis
  gathering
                       • Define service             • Service          • Gather data         • Recommendations
  • Prioritise
                         objectives                   deployment                               to resolve
    business
                                                      within           • Examine               technical issues
    objectives
                       • Customer                     customer           performance
                         analysis                     environment                            • Observations on
  • Identify known
                         requirements                                  • Interpret             cultural,
    issues
                                                    • Tuning of          results               commercial &
                       • Locations of                 service(s)                               contractual hurdles
  • Discuss
                         Intergence                                                            to “predict &
    solutions
                         devices where                                                         prevent”
                         appropriate                                                           philosophy


                                    Data modelling &                Service evaluation
                                    IT infrastructure               & Interpretation
                                    Mapping

                                        • Feed data into
                                          Intergence                 • Analyse application
                                          consultancy tool             dependencies

                                        • Identify critical apps     • Identify
                                          or assets across the         weaknesses and
                                          Infrastructure               vulnerabilities



Interact with us: www.intergence.com
Tracking performance as Cloud
    deployment expands
     •   Good analytics
     •   Process
     •   Innovation- don’t be afraid to experiment
     •   Partner SLA’s- the 3rd way
     •   Continuous improvement
     •   Scaling ability of your management tools
     •   Provide a plumbing service not a spanner!


Interact with us: www.intergence.com
Case Study:
    A global information provider                          APAC
                                                           Bangalore New Deli
                                                           Beijing   Osaka
  AMERS                                                    Hong
                                                           Kong      Seoul
  Chicago
                                                           Jakarta   Shanghai
  Los Angeles                                              Kuala
  Mexico City                                              Lumpur    Singapore
  New York                                                 Tokyo     Sydney
  Sao Paulo                                                          Taipei
  Toronto


                                EMEA
                                Athens         Milan
                                Frankfurt      Moscow
                                Istanbul       Paris
                                Lisbon         Stockholm
                                Madrid         Tel Aviv
                                Johannesburg   Warsaw
Interact with us: www.intergence.com
Case Study:
    A global information provider
• The customer wanted to check the integrity of their
    applications and the quality of the service to the users

• It’s a premium content service- high value

• The brand is based on quality

• Service is offered globally
    across the Internet


Interact with us: www.intergence.com
Case Study: Solution
• Manage the user experience with
    World class analytics

• We use the Cloud to monitor
    and manage the service in
    global locations

• We interpret the data

• Provide monthly reports
    on trends and issues
Interact with us: www.intergence.com
Summary
• Managing the Cloud is mainstream

• You need to have good process and methodology

• Engage with partners who have the experience

• Don’t be afraid to innovate

• The user will be the ultimate judge of the service!

Interact with us: www.intergence.com
Thank you for listening

                     For more information, please contact:
                            pjob@intergence.com



Interact with us: www.intergence.com

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Essential health checks before jumping to the Cloud - 6 steps to Cloud heaven by Peter Job

  • 1. Essential health checks before jumping to the Cloud : Six steps to Cloud heaven Peter Job, CEO Intergence Interact with us: www.intergence.com
  • 2. Corporate Overview • Established in 2003, based in Cambridge & Dubai • Serving clients in the UK, Middle East and Europe, particularly within financial services, TMT and Education markets • Our aim is to help clients achieve optimised, seamless and secure IT infrastructures Interact with us: www.intergence.com
  • 3. Corporate Overview Consulting - Aligning to IT Business Strategy - Programme leadership - Optimisation of critical infrastructure and applications. Managed Services Resourcing - Managed Sourcing; - Augmentation of client staff Deliver specific work packages or - Provision of specialist skills projects - Managed Services; IT Optimisation Intergence, experts in IT Optimisation Interact with us: www.intergence.com
  • 4. Agenda • What are the real benefits of Cloud? • It’s all about the user! • Cloud migration essentials • The Six Steps to Cloud heaven • The Intergence Methodology • Case Study Interact with us: www.intergence.com
  • 5. What are the real benefits of Cloud? Improve industry Improve productivity competitiveness Reduce costs Offer more options Productivity Quick reactions to market conditions Interact with us: www.intergence.com
  • 6. It’s all about the User • The aggregation of marginal gains! • Forrester Total Economic impact study- Productivity gains were 2.5 times the value of the cost savings • We shortened the development time of our product Hyperglance by 40% by using Cloud development Apps • Know your users, Measure their experience and apply marginal gains Interact with us: www.intergence.com
  • 7. The pieces which everybody forgets • The business case • The song remains the same- best practice • You can’t manage what you can’t measure • You can’t measure what you can’t see • Process of continuous improvement Interact with us: www.intergence.com
  • 8. Six steps to Cloud heaven Obtain Mature feedback Business Due Plan the Optimised Migration the and IT Case Diligence implement process actions Interact with us: www.intergence.com
  • 9. The First three steps 1. Business buy in - Write the business case for Senior management buy in 2. Due diligence - Understand the processes and flow of applications 3. Plan the Migration - Test small pilots - Move logical segments into the Cloud Interact with us: www.intergence.com
  • 10. Final three steps 4. Mature the process - Train internal Cloud operators - Have good fail-over procedures 5. Obtain user feedback - Act on the feedback! - Constant communication with your users 6. Optimisation - Use great analytics - Continually gain user feedback - Continuous business improvement Interact with us: www.intergence.com
  • 11. Have a sound methodology Business Service Service Service Conclusions requirement Design deployment Analysis gathering • Define service • Service • Gather data • Recommendations • Prioritise objectives deployment to resolve business within • Examine technical issues objectives • Customer customer performance analysis environment • Observations on • Identify known requirements • Interpret cultural, issues • Tuning of results commercial & • Locations of service(s) contractual hurdles • Discuss Intergence to “predict & solutions devices where prevent” appropriate philosophy Data modelling & Service evaluation IT infrastructure & Interpretation Mapping • Feed data into Intergence • Analyse application consultancy tool dependencies • Identify critical apps • Identify or assets across the weaknesses and Infrastructure vulnerabilities Interact with us: www.intergence.com
  • 12. Tracking performance as Cloud deployment expands • Good analytics • Process • Innovation- don’t be afraid to experiment • Partner SLA’s- the 3rd way • Continuous improvement • Scaling ability of your management tools • Provide a plumbing service not a spanner! Interact with us: www.intergence.com
  • 13. Case Study: A global information provider APAC Bangalore New Deli Beijing Osaka AMERS Hong Kong Seoul Chicago Jakarta Shanghai Los Angeles Kuala Mexico City Lumpur Singapore New York Tokyo Sydney Sao Paulo Taipei Toronto EMEA Athens Milan Frankfurt Moscow Istanbul Paris Lisbon Stockholm Madrid Tel Aviv Johannesburg Warsaw Interact with us: www.intergence.com
  • 14. Case Study: A global information provider • The customer wanted to check the integrity of their applications and the quality of the service to the users • It’s a premium content service- high value • The brand is based on quality • Service is offered globally across the Internet Interact with us: www.intergence.com
  • 15. Case Study: Solution • Manage the user experience with World class analytics • We use the Cloud to monitor and manage the service in global locations • We interpret the data • Provide monthly reports on trends and issues Interact with us: www.intergence.com
  • 16. Summary • Managing the Cloud is mainstream • You need to have good process and methodology • Engage with partners who have the experience • Don’t be afraid to innovate • The user will be the ultimate judge of the service! Interact with us: www.intergence.com
  • 17. Thank you for listening For more information, please contact: pjob@intergence.com Interact with us: www.intergence.com

Editor's Notes

  1. Not sure about the red bullet point.