What happens when things head south? What happens when the relationship goes bad, the service provider disappears, or a series of breaches force you to terminate the contract? What happens if both parties to the relationship amiably decide to end the relationship? In any case, you are left with the responsibility of pulling the plug on your current service provider. But in order to do that, you need to have a foolproof exit strategy developed between you and the OSP during the contract negotiation phase - before finalizing the contract