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Rave Reviews – How to Dazzle Decision-Makers with Data

The Briefing Room
Welcome

Host:
Eric Kavanagh
eric.kavanagh@bloorgroup.com

Twitter Tag: #briefr

The Briefing Room
Mission

!   Reveal the essential characteristics of enterprise software,
good and bad
!   Provide a forum for detailed analysis of today s innovative
technologies
!   Give vendors a chance to explain their product to savvy
analysts
!   Allow audience members to pose serious questions... and get
answers!

Twitter Tag: #briefr

The Briefing Room
Topics

November: DATA DISCOVERY & VISUALIZATION
December: INNOVATORS

Twitter Tag: #briefr

The Briefing Room
Data Visualization

“

Learning	
  is	
  more	
  effec.ve	
  
when	
  it	
  is	
  an	
  ac.ve	
  rather	
  
than	
  a	
  passive	
  process.	
  
~Euripides

Twitter Tag: #briefr

The Briefing Room
Analyst: Robin Bloor

Robin Bloor is
Chief Analyst at
The Bloor Group	
	

robin.bloor@bloorgroup.com

Twitter Tag: #briefr

The Briefing Room
IBM
!   IBM Business Analytics offers a wide range of business
intelligence, analytics and performance management
solutions
!   Many Eyes, powered by the IBM Rapidly Adaptive
Visualization Engine (RAVE), is a web community that helps
users create advanced visualizations from public data sets
!   Visualizations can be shared and embedded

Twitter Tag: #briefr

The Briefing Room
Guest: Noah Iliinski

Noah Iliinski,
Visualization Expert
at IBM

Twitter Tag: #briefr

The Briefing Room
Noah Iliinsky
Center for Advanced Visualization, IBM
@noahi

Extensible Visualization &
Four Pillars of Visualization

© 2013 IBM Corporation
About the Speaker
§  Noah Iliinsky
§  Center for Advanced Visualization, IBM
§  Noah Iliinsky is the author of Designing
Data Visualizations and the technical editor
of, and a contributor to, Beautiful
Visualizations, both published by O’Reilly
Media.
§  He has spent the last several years
researching effective approaches to
creating diagrams and data visualization.
§  He has a master’s in Technical
Communication from the University of
Washington, and a bachelor’s in Physics
from Reed College

© 2013 IBM Corporation
Why Visualization?

© 2013 IBM Corporation
Why visualization?

http://en.wikipedia.org/wiki/Anscombe%27s_quartet

© 2013 IBM Corporation
Visualization makes data accessible.

http://en.wikipedia.org/wiki/Anscombe%27s_quartet

© 2013 IBM Corporation
Visualization allows access to huge amounts of data.

http://www.youtube.com/watch?v=hVimVzgtD6w

© 2013 IBM Corporation
Why extensible visualization?

© 2013 IBM Corporation
Visualization Extensibility - Concept
The old way…
Fixed
Charting
Library

Analytics &
Visualization
Engine

The new way…
Extensible
Charting
Library
Visualization
Description

Analytics &
RAVE Visualization
Engine
© 2013 IBM Corporation
Integrate extensible visualizations into Cognos reports
l 

l 

l 

Unleashes business users from a static
library of charts
Quick and simple download of
visualizations from new AnalyticsZone.com
into reports for
-  Cognos Business Intelligence V10.2.1
-  Cognos Express
Active reports with animated charts and
additional chart interactivity also available
on Mobile iPad, enabling the rich discovery
of insights from anywhere

© 2013 IBM Corporation
New visualizations are a simple download away
NEW! Visualization Marketplace
Browse and download from over 30
visualizations from the extensible
visualization community.
l 

Scatter

l 

Gantt

l 

Area

l 

Radar

l 

Boxplot

l 

Dial

l 

Treemap/Heatmap

l 

Plus a continually growing set of
visualizations

analyticszone.com/visualization
18	

© 2013 IBM Corporation
The Upside of Flexibility

© 2013 IBM Corporation
When are visualizations
successful?

20

© 2013 IBM Corporation
A Successful Visualization

1.  purpose – why this visualization
2.  content – what to visualize
3.  structure – how to visualize it
4.  formatting – everything else

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting
• Why am I creating this
visualization?
• Who is it for?
• What do they need to
understand?
• What actions do you
need to enable?
• How will it be consumed?

http://www.apple.com

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

Purpose dictates the deliverable.
Different destinations require different maps.
http://maps.google.com

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

http://many-eyes.com/manyeyes/page/Visualization_Options.html

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

• What data matters?
• What relationships matter?
• Informed by purpose!
• What’s excluded is as important as
what’s included.

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

http://demographics.coopercenter.org/DotMap/index.html

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

http://demographics.coopercenter.org/DotMap/index.html

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

http://www.businessinsider.com/iphone-bigger-than-microsoft-2012-2

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

• How do we best reveal the most
important data and relationships?
• Choose meaningful layout and axes!
• Use both axes! (Both, not three…)
• Informed by purpose and content!

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

Structure fail.

http://ilovecharts.tumblr.com/post/33308788744/from-the-boston-metro-oct-10th-hannabeth-well

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

Structure fixed.
http://ilovecharts.tumblr.com/post/33308788744/from-the-boston-metro-oct-10th-hannabeth-well

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

http://many-eyes.com/manyeyes/page/Visualization_Options.html

© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

• How should it look and feel?
• How will it be consumed?
• Makes data and relationships
accessible.
• Makes importance visible.
• Informed by purpose, content, and
structure!
© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

http://commons.wikimedia.org/wiki/File:Pound_layer_cake.jpg

Formatting
Structure
Content
Purpose
© 2013 IBM Corporation
Purpose > Content > Structure > Formatting

http://ComplexDiagrams.com/properties

© 2013 IBM Corporation
Creating effective
visualizations
Choosing the right visual properties
Learn how to properly choose the visual property
(position, shape, size, color and others) to
encode the different types of data that will be
presented in a visualization.

Download your copy
http://bit.ly/successfulvis

© 2013 IBM Corporation
Checklist

• Is the purpose well-defined?
• Does the content support the
purpose?
• Does the structure reveal the content?
• Does the formatting facilitate
consumption?
• Iterate, iterate, iterate…
© 2013 IBM Corporation
Engage IBM Visualization Luminaries
IBM Many Eyes: Learn and Create
•  Learn visualization best practices, insights and futures
from IBM visualization luminaries
•  Create a visualization in three steps
•  ibm.com/manyeyes

Follow IBM visualization luminaries
•  @manyeyes
•  @noahi

© 2013 IBM Corporation
© 2013 IBM Corporation
Perceptions & Questions

Analyst:
Robin Bloor

Twitter Tag: #briefr

The Briefing Room
Minard’s Visualization

Dimensions: Advance/retreat (color), geographical
location, number of men, temperature, distance & time
Tables and Dimensions
The problems with“unvisualized” data:
u  Every
u  Time

column in a table is a dimension

is a critical dimension

u  Some

dimensions have high variability (say 00.00
to 1,000,000.00), others low variability (male/
female), others are descriptors or UIDs

u  A

table is possibly the worst way to represent
data helpfully – although you can do things with
a table (counts, averages, etc.)

u  It’s

a very good way to store data
Information Service
There are many reasons why data may be provided to
people:
u  To

inform or alert them

u  To

motivate them

u  To

entertain them

u  To

assist them (assist decisions)

u  To

empower them (or evaluate them?)

u  To

educate them (or help them self-educate)

THE CONTEXT DETERMINES THE INFORMATION SERVICE
AND ITS CHARACTER
Consumers & Explorers
THE CONSUMER

SPECIFIC
USER
TYPES:

Needs to be
informed and/or
enabled in an
easily digested
manner

THE EXPLORER

Needs to be
provided with:
•  an exploratory
capability
•  a versatile set of tools
•  a versatile set of
visualizations
•  training/education
Two Distinct Modes
There are two distinct modes of information usage:
u  REAL-TIME/BUSINESS-TIME:

Information is a
contributor to another activity

u  CONTEMPLATIVE
• 
• 
• 

ANALYSIS:
Information is a material to work with and
analyze
Visualization contributes to this analysis
Just as there are statistical algorithms, there
are visual algorithms

NOTE THAT ANIMATION ADDS A DIMENSION.
WE CAN SEE THINGS VIA ANIMATION THAT WOULD
OTHERWISE BE INVISIBLE.
The Burning Question

WHICH data
visualizations are
the most effective
for WHAT?
u  What

does IBM know about the effectiveness of
any specific visualization and how do we know it?
How is it measured?

u  Is

there a relationship between visualization and
data volumes? If so, what is it?

u  Are

some people poor at deriving meaning from
visualization – and yet skilled in other ways?

u  What

is the learning dimension and how is it
characterized?
u  What

does IBM know about animation and
cognition, if anything?

u  You

suggest that there are best practices. How
do we know – what research has been done? Are
there cultural variances?

u  Are

there visualizations that are yet to be
discovered?
Twitter Tag: #briefr

The Briefing Room
Upcoming Topics

November: DATA DISCOVERY & VISUALIZATION
December: INNOVATORS
2014 Editorial Calendar coming soon!

www.insideanalysis.com

Twitter Tag: #briefr

The Briefing Room
Thank You
for Your
Attention
Image credits: bloomua / 123RF Stock Photo and ra2studio / 123RF Stock Photo

Twitter Tag: #briefr

The Briefing Room

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Rave Reviews: How to Dazzle Decision-Makers with Data

  • 1. Rave Reviews – How to Dazzle Decision-Makers with Data The Briefing Room
  • 3. Mission !   Reveal the essential characteristics of enterprise software, good and bad !   Provide a forum for detailed analysis of today s innovative technologies !   Give vendors a chance to explain their product to savvy analysts !   Allow audience members to pose serious questions... and get answers! Twitter Tag: #briefr The Briefing Room
  • 4. Topics November: DATA DISCOVERY & VISUALIZATION December: INNOVATORS Twitter Tag: #briefr The Briefing Room
  • 5. Data Visualization “ Learning  is  more  effec.ve   when  it  is  an  ac.ve  rather   than  a  passive  process.   ~Euripides Twitter Tag: #briefr The Briefing Room
  • 6. Analyst: Robin Bloor Robin Bloor is Chief Analyst at The Bloor Group robin.bloor@bloorgroup.com Twitter Tag: #briefr The Briefing Room
  • 7. IBM !   IBM Business Analytics offers a wide range of business intelligence, analytics and performance management solutions !   Many Eyes, powered by the IBM Rapidly Adaptive Visualization Engine (RAVE), is a web community that helps users create advanced visualizations from public data sets !   Visualizations can be shared and embedded Twitter Tag: #briefr The Briefing Room
  • 8. Guest: Noah Iliinski Noah Iliinski, Visualization Expert at IBM Twitter Tag: #briefr The Briefing Room
  • 9. Noah Iliinsky Center for Advanced Visualization, IBM @noahi Extensible Visualization & Four Pillars of Visualization © 2013 IBM Corporation
  • 10. About the Speaker §  Noah Iliinsky §  Center for Advanced Visualization, IBM §  Noah Iliinsky is the author of Designing Data Visualizations and the technical editor of, and a contributor to, Beautiful Visualizations, both published by O’Reilly Media. §  He has spent the last several years researching effective approaches to creating diagrams and data visualization. §  He has a master’s in Technical Communication from the University of Washington, and a bachelor’s in Physics from Reed College © 2013 IBM Corporation
  • 11. Why Visualization? © 2013 IBM Corporation
  • 13. Visualization makes data accessible. http://en.wikipedia.org/wiki/Anscombe%27s_quartet © 2013 IBM Corporation
  • 14. Visualization allows access to huge amounts of data. http://www.youtube.com/watch?v=hVimVzgtD6w © 2013 IBM Corporation
  • 15. Why extensible visualization? © 2013 IBM Corporation
  • 16. Visualization Extensibility - Concept The old way… Fixed Charting Library Analytics & Visualization Engine The new way… Extensible Charting Library Visualization Description Analytics & RAVE Visualization Engine © 2013 IBM Corporation
  • 17. Integrate extensible visualizations into Cognos reports l  l  l  Unleashes business users from a static library of charts Quick and simple download of visualizations from new AnalyticsZone.com into reports for -  Cognos Business Intelligence V10.2.1 -  Cognos Express Active reports with animated charts and additional chart interactivity also available on Mobile iPad, enabling the rich discovery of insights from anywhere © 2013 IBM Corporation
  • 18. New visualizations are a simple download away NEW! Visualization Marketplace Browse and download from over 30 visualizations from the extensible visualization community. l  Scatter l  Gantt l  Area l  Radar l  Boxplot l  Dial l  Treemap/Heatmap l  Plus a continually growing set of visualizations analyticszone.com/visualization 18 © 2013 IBM Corporation
  • 19. The Upside of Flexibility © 2013 IBM Corporation
  • 21. A Successful Visualization 1.  purpose – why this visualization 2.  content – what to visualize 3.  structure – how to visualize it 4.  formatting – everything else © 2013 IBM Corporation
  • 22. Purpose > Content > Structure > Formatting • Why am I creating this visualization? • Who is it for? • What do they need to understand? • What actions do you need to enable? • How will it be consumed? http://www.apple.com © 2013 IBM Corporation
  • 23. Purpose > Content > Structure > Formatting Purpose dictates the deliverable. Different destinations require different maps. http://maps.google.com © 2013 IBM Corporation
  • 24. Purpose > Content > Structure > Formatting http://many-eyes.com/manyeyes/page/Visualization_Options.html © 2013 IBM Corporation
  • 25. Purpose > Content > Structure > Formatting • What data matters? • What relationships matter? • Informed by purpose! • What’s excluded is as important as what’s included. © 2013 IBM Corporation
  • 26. Purpose > Content > Structure > Formatting http://demographics.coopercenter.org/DotMap/index.html © 2013 IBM Corporation
  • 27. Purpose > Content > Structure > Formatting http://demographics.coopercenter.org/DotMap/index.html © 2013 IBM Corporation
  • 28. Purpose > Content > Structure > Formatting http://www.businessinsider.com/iphone-bigger-than-microsoft-2012-2 © 2013 IBM Corporation
  • 29. Purpose > Content > Structure > Formatting • How do we best reveal the most important data and relationships? • Choose meaningful layout and axes! • Use both axes! (Both, not three…) • Informed by purpose and content! © 2013 IBM Corporation
  • 30. Purpose > Content > Structure > Formatting Structure fail. http://ilovecharts.tumblr.com/post/33308788744/from-the-boston-metro-oct-10th-hannabeth-well © 2013 IBM Corporation
  • 31. Purpose > Content > Structure > Formatting Structure fixed. http://ilovecharts.tumblr.com/post/33308788744/from-the-boston-metro-oct-10th-hannabeth-well © 2013 IBM Corporation
  • 32. Purpose > Content > Structure > Formatting http://many-eyes.com/manyeyes/page/Visualization_Options.html © 2013 IBM Corporation
  • 33. Purpose > Content > Structure > Formatting • How should it look and feel? • How will it be consumed? • Makes data and relationships accessible. • Makes importance visible. • Informed by purpose, content, and structure! © 2013 IBM Corporation
  • 34. Purpose > Content > Structure > Formatting http://commons.wikimedia.org/wiki/File:Pound_layer_cake.jpg Formatting Structure Content Purpose © 2013 IBM Corporation
  • 35. Purpose > Content > Structure > Formatting http://ComplexDiagrams.com/properties © 2013 IBM Corporation
  • 36. Creating effective visualizations Choosing the right visual properties Learn how to properly choose the visual property (position, shape, size, color and others) to encode the different types of data that will be presented in a visualization. Download your copy http://bit.ly/successfulvis © 2013 IBM Corporation
  • 37. Checklist • Is the purpose well-defined? • Does the content support the purpose? • Does the structure reveal the content? • Does the formatting facilitate consumption? • Iterate, iterate, iterate… © 2013 IBM Corporation
  • 38. Engage IBM Visualization Luminaries IBM Many Eyes: Learn and Create •  Learn visualization best practices, insights and futures from IBM visualization luminaries •  Create a visualization in three steps •  ibm.com/manyeyes Follow IBM visualization luminaries •  @manyeyes •  @noahi © 2013 IBM Corporation
  • 39. © 2013 IBM Corporation
  • 40. Perceptions & Questions Analyst: Robin Bloor Twitter Tag: #briefr The Briefing Room
  • 41.
  • 42. Minard’s Visualization Dimensions: Advance/retreat (color), geographical location, number of men, temperature, distance & time
  • 43. Tables and Dimensions The problems with“unvisualized” data: u  Every u  Time column in a table is a dimension is a critical dimension u  Some dimensions have high variability (say 00.00 to 1,000,000.00), others low variability (male/ female), others are descriptors or UIDs u  A table is possibly the worst way to represent data helpfully – although you can do things with a table (counts, averages, etc.) u  It’s a very good way to store data
  • 44. Information Service There are many reasons why data may be provided to people: u  To inform or alert them u  To motivate them u  To entertain them u  To assist them (assist decisions) u  To empower them (or evaluate them?) u  To educate them (or help them self-educate) THE CONTEXT DETERMINES THE INFORMATION SERVICE AND ITS CHARACTER
  • 45. Consumers & Explorers THE CONSUMER SPECIFIC USER TYPES: Needs to be informed and/or enabled in an easily digested manner THE EXPLORER Needs to be provided with: •  an exploratory capability •  a versatile set of tools •  a versatile set of visualizations •  training/education
  • 46. Two Distinct Modes There are two distinct modes of information usage: u  REAL-TIME/BUSINESS-TIME: Information is a contributor to another activity u  CONTEMPLATIVE •  •  •  ANALYSIS: Information is a material to work with and analyze Visualization contributes to this analysis Just as there are statistical algorithms, there are visual algorithms NOTE THAT ANIMATION ADDS A DIMENSION. WE CAN SEE THINGS VIA ANIMATION THAT WOULD OTHERWISE BE INVISIBLE.
  • 47. The Burning Question WHICH data visualizations are the most effective for WHAT?
  • 48. u  What does IBM know about the effectiveness of any specific visualization and how do we know it? How is it measured? u  Is there a relationship between visualization and data volumes? If so, what is it? u  Are some people poor at deriving meaning from visualization – and yet skilled in other ways? u  What is the learning dimension and how is it characterized?
  • 49. u  What does IBM know about animation and cognition, if anything? u  You suggest that there are best practices. How do we know – what research has been done? Are there cultural variances? u  Are there visualizations that are yet to be discovered?
  • 50. Twitter Tag: #briefr The Briefing Room
  • 51. Upcoming Topics November: DATA DISCOVERY & VISUALIZATION December: INNOVATORS 2014 Editorial Calendar coming soon! www.insideanalysis.com Twitter Tag: #briefr The Briefing Room
  • 52. Thank You for Your Attention Image credits: bloomua / 123RF Stock Photo and ra2studio / 123RF Stock Photo Twitter Tag: #briefr The Briefing Room