Proactive thinking. Getting more social. Simplification. Building and Adopting newer tools for employee engagement and experience management. HR is singing different tunes all in an effort to adapt to a changing workplace

1. TRENDS 2014
THE HUMAN RESOURCES BPO
COLLECTION
INNOVATION: THE NEW FACE OF HR

2. TRENDS 2014
THE HUMAN RESOURCES BPO
COLLECTION
Proactive thinking. Getting more social. Simplification.
Building and adopting newer tools for employee
engagement and experience management.
HR is singing different tunes – all in an effort to
adapt to a changing workplace.

3. TRENDS 2014
THE HUMAN RESOURCES BPO
COLLECTION
1
2
ENGAGING EMPLOYEES
SOCIALLY
NAILING
TRANSFORMATION
It’s here to stay – social and
mobility will hit cubicles
and extended workplaces
in a big way
Transforming the
HR function is the new
expectation from BPO
engagements

4. TRENDS 2014
THE HUMAN RESOURCES BPO
COLLECTION
3
4
‘SIMPLIFY HR’ IS
THE NEW MANTRA
‘NEXT-GEN’ PAYROLL
OUTSOURCING
Large or small, enterprises
will focus on standardizing
and simplifying HR
administration processes
Creating a global payroll hub
will help enterprises
create a seamless
payroll organization

5. TRENDS 2014
THE HUMAN RESOURCES BPO
COLLECTION
5
6
HR SET TO GO PLACES
PICK YOUR
SOURCING MODEL
HR outsourcing deals will
include more than one
country and at least one of
the emerging markets
Even though managed
services models are in place,
the demand for process-only
outsourcing will continue

6. TRENDS 2014
THE HUMAN RESOURCES BPO
COLLECTION
7
8
WHEN IN ROME, DO
AS THE ROMANS DO
HR ANALYTICS FOR
BUSINESS INSIGHTS
Enterprises expect providers
to be up-to-date on
country-specific HR and
payroll legislature changes
Enterprises are moving away
from metrics and dashboards
to find deeper, personalized
employee insights

7. TRENDS 2014
THE HUMAN RESOURCES BPO
COLLECTION
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