Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Start business unit 2
1. Information
– Fire & Safety procedures
– Toilets
– Refreshments
– Mobile Phones
1
2. • Provides an introduction to the marketing process.
• Outlines the key information you need to know about your customers.
• Describes how to determine market size, and identify trends in the market
place.
• Identifies external influences in the market place and how they can affect a
business.
• Outlines the key information you need to know about your competitors.
• Describes how to research your market using primary and secondary
research methods.
2
3. Introductions
• Who am I?
• Who are you?
• What is the name of your business?
• How long have you been trading?
– If not trading yet, proposed start date?
• What do want to learn from today, what is
your objective for this session?
3
15. Market Segmentation
• Market as a whole
Divide the total
market into
distinctive groups
with common
characteristics or • Market subdivided
similar needs and
wants
15
16. How to segment a market
Consumer Market Commercial Market
•Age/ Gender •Business type
•Location •Industry sector
•Occupations •Location
•Income •Number of employees
•Lifestyle •Company turnover
•Product use
16
18. Consumer (People) Market Profile
Demographics Behavioural Geographic Psychological
•Age •When and how •20 mile radius •Social class
•Gender often do they •District council •Lifestyle
•Occupation buy? •Wales/ UK •Attitudes
•Income levels •How much do Ireland •Interests
they spend? •Europe/ •Needs/ Wants
•Buying motives Worldwide
18
19. Commercial Market
Profile
Demographics Behavioural Geographic Psychological
•No. of ‘ees •When and how •Wales •Innovative
•Turnover often do they •UK •Socially
•Services/ buy? •Europe responsible
product offered •How much do •Worldwide •Financially
•Sector they spend prudent
•Buying motives •Expect credit
•Needs/ Wants
19
21. Competitors –
What you need to know
• Who?
COMPETITORS • How many?
• Where?
• Products offered?
• Strengths?
• Weaknesses?
21
22. What You Need To Research
Market Marketing
Research Strategy
22
23. Types of Market Research
What and How?
Market Size &
Trends
Primary
Market Research
Environment
Customers Secondary
Research
Competitors
23
24. Before You Start…
• What information is required
• Identify search methods
• Set a timeframe for the research
• Establish the research budget
24
25. Primary Research (Examples)
Research Advantages Disadvantages
Technique
Personal •Greater flexibility •Time consuming
Survey •Can observe body •Expensive
language •Respondents
•High response rate have little time
to think
Internet •Total flexibility in •Must have PC
questions asked •Must be PC
•Good response literate
•Cheap/ free •No interaction
•Select (loss of personal
respondents rapport)
25
26. Primary Research (Examples)
Research Advantages Disadvantages
Technique
Telephone •Flexible •Loss of personal
•Research those who wouldn’t rapport
give personal interviews •May give rise to
inappropriate
response
Postal •Cheap •Low response
•Respondents have more time •Limited
to think information
obtained
•Cannot clarify
answers
Observation •Real picture •Time consuming
•Sit and watch
•Own observation not others
27. Questionnaires (Do’s and Don’ts)
Do Do Not
•Select respondents •Use jargon
carefully
•Ask double- barrelled
•Be precise questions
•Keep questions in a •Ask too many
logical order questions
•Put easy and •Ask leading, biased or
interesting questions emotive questions
at the beginning
•Ask questions beyond
•Test the the respondent
questionnaire memory span
27
29. Planning the research
• Ask yourself
• What info do you require?
• What methods are you going to use?
• Timeframe?
• Budget?
• How will you analyse the results?
• How will you use the results?
29
30. Market Information Sources
• Company and trade
• Statistics
• BOP
• Trade magazines
• Newspapers
• Government
Publications
30
31. Research Planner
Information Research Method/ When Cost
Required Source
Market
Size/
Trends
Market
Environment
Customer
Information
Competition
Other
31