Life after upgrading to r12

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Life after upgrading to R12 at Origin Mark Bollmeyer Origin 16 th August 2010 The most comprehensive Oracle applications & technology content under one roof

Origin in 2008

Origin in 2008 ,[object Object],[object Object],[object Object],[object Object],[object Object]

Why did Origin go to R12 ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Origin’s R12 project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

R12 go live ,[object Object],[object Object],[object Object],[object Object],[object Object]

What happened in the 1st month after R12 go live …

Some of the key R12 issues we experienced were … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Some of the key R12 issues we experienced were … ,[object Object],[object Object],[object Object],[object Object]

Some of the key R12 issues we experienced were … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Some of the key R12 issues we experienced were … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Some of the key R12 issues we experienced were … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Some of the key R12 issues we experienced were … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Some of the key R12 issues we experienced were … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Which modules were impacted by R12 …

What happened then … Transition to Support

The picture after 4 months …

Remediation Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

… And then …

Remediation Project Details ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Help desk calls by module – after remediation

Tactical Hardware Upgrade ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Tactical Hardware Upgrade (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Patch Release ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Patch Release (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

… Finally…

Help desk calls by module – after patch release

In Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Final Thoughts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Tell us what you think… ,[object Object]

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Life after upgrading to r12

1. Life after upgrading to R12 at Origin Mark Bollmeyer Origin 16 th August 2010 The most comprehensive Oracle applications & technology content under one roof

2. Origin in 2008

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7. What happened in the 1st month after R12 go live …

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15. Which modules were impacted by R12 …

16. What happened then … Transition to Support

17. The picture after 4 months …

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19. … And then …

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21. Help desk calls by module – after remediation

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26. … Finally…

27. Help desk calls by module – after patch release

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