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EBS Operational Reporting at Santos
   Evaluation, Selection & Implementation

             Tony Scholefield & Jeff Feim
                      Santos / EiS
                               16 August 2010


The most comprehensive Oracle applications & technology content under one roof
Agenda
•   Background
•   Product overview
•   Where we are now
•   What’s new/what’s next
•   Q&A
About Santos
• We are:
  – Oil & Gas Exploration & Production
  – An Australian company providing energy for Australia
    and Asia
     • Offices (using Oracle) in Adelaide, Brisbane, Perth, Jakarta,
       Gladstone and Roma
     • Field sites in Cooper Basin, Southern Queensland, offshore
       WA, offshore Victoria and in Indonesia
  – Approximately 2,000 employees, numerous contractors
About Santos
• We run:
  – Oracle E-Business Suite Release 11i.10.2 (+)
  – Financials – GL, PA, FA, AR, AP, CM, i-Expenses,
    Treasury
  – Supply – PO, IN, OM, i-Procurement, Sourcing,
    Intelligence
  – Human Resources – HR, Payroll, OTL, OLM, Self
    Service, iRecruitment
Why a new reporting solution?
• R12 upgrade -> retire Oracle Discoverer
• End users were never happy with the End
  User Layer (EUL)
• Users do not have time to specify reports
  and cannot articulate what they want
The process
• Define the criteria
  – Upgrade path to R12
  – Implementation effort
  – Price
• Evaluate the options / candidates
• Choose the vendor / solution
Selection strengths
• HR data is well represented, better than other options
  e.g iRec
• Little configuration required versus Oracle BI Analytics
  (which is more expensive and would take more time)
• It picks up DFFs, KFF’s, SITs, EITs, A/C Code Structure
• Discoverer converter. This looks like a good way to
  produce a “quick and dirty” report but we have not tested
  it yet. We want to minimise the number of custom views
EiS provided a toolset to resolve other issues

• Legacy Oracle Apps 10.7 system being used by the
  business to query pre EBS 11i data (i.e. 8 years old). Will
  replace this with a simple enquiry interface in EiS
• MySantosFinancials – projects data mart. EIS developed
  Project WorkBench for project enquiry and drilldown
• Therefore, will retire these two legacy systems with
  supported applications
Clinching the deal
• Santos installed product – supported remotely by EIS
• Site visit for training & requirements for our custom solutions; Chief
  Architect & FinApps analyst visited Santos in December 2009
• 10.7 & Project WorkBench solutions presented
• Proof Of Concept
• Evaluation
• Decision to proceed
• Negotiations with LogicalTech
Overview of EIS eXpress
• Architecture - 100% Oracle
  •   Extension of Oracle EBS
  •   Built to run on your current Oracle:
      • hardware
      • technology stack
      • applications environment
      • configuration and setups
      • technical & functional resources/skillsets
Overview of EIS eXpress
• Architecture - 100% Oracle
  •   Real-time Reporting with Datamarts for Performance
  •   Seamless integration with Oracle (Responsibility) security
  •   Complete and mature EBS reporting solution
  •   OA Framework – Fusion Middleware
  •   Run ALL your reports in one place – Including FSGs
  •   Hundreds of reports & Views ready to run
  •   Open Architecture
  •   Localizations for HR & Payroll
Overview of EIS eXpress
• Installation & Support

  •   Discovery of Sets of Books (ledgers), OU’s, Orgs
  •   Auto-detection of all DFF’s, KFF’s, EIT’s, SIT’s, A/C Code Structure
  •   Detection of pick-lists, LOVs, IDs etc
  •   Fully documented – self-documents custom reports
  •   Training modules integrated
  •   Fully supported & maintained software solution
Overview of EIS eXpress
• R11.x & R12.x
 •   HCM – HR, PAY, OTL, OAB, iRec, CWB and OLM
 •   Financials – GL, AP, AR, FA and CM
 •   Projects – Costing, Billing, OTL and Grants
 •   Manufacturing – Discrete, Process and ASCP
 •   Supply Chain – PO, Inv and OM
 •   Cross Modular – PO to AP to GL; Payroll to Costing to G/L
 •   Over 1,000 delivered reports – Localized for USA, UK,
     Australia & Canada
EIS e-Business eXpress Reporting
                                                                         Output View Formats
                                         Oracle
                                       Applications
                                        Database                                 Pivot
                                                         Concurrent
                     Data                                 Manager               Excel
                   Retrieval                              Requests              Spreadsheet

Users – Single Signon                     xxeis
                                         schema                                  Excel



                                                                                  XML




                    Report                              View                      PDF
                   Requests                            Reports

                   •Delivered         $JAVA_TOP        •View Format               CSV
PORTAL             •Modify & Save                      •Schedule
                   •SQL Script                         •Automated
                   •Responsibility    EiS e-Business     Distribution
                     Security           Reporting      •PL/SQL
                                          Engine                                 RTF
                   •External Views                       Notification
                   •Scheduled         OAF, JSP, XML    •URL Secured
                   •Distribution                       •Stored in CLOB            HTML
XL-Connect           Options                             Columns for              Summary
                                                         Easy Access

                                       Oracle                                     Dashboard
                                     Applications
                                       Server
EIS e-Business eXpress Reporting



     EIS
     Plugin
                                       Application Server 1

                                                                Oracle Applications Database   EIS Purge
                                                                                               concurrent
    EIS                                                                                        program deletes
    Plugin       Load                                                    XXEIS                 report outputs
                Balancer                                                Schema                 older than
              optimal resource         Application Server 2                                    specified number
                  utilization                                                                  of days

    EIS                                                               Report Outputs
    Plugin
                                       Application Server 3          Report metadata

                                     EIS Java code and XML
    EIS                             files need to be moved to           Datamarts
    PlugIn                            each of the application
              Load balancer               servers – where                                      Reporting
                                            applicable                                         Administrator/
              (Optional)
   Users                            Single or Multiple              Database server            DBA monitors,
                                                                                               Secures &
                                       Application                                             Administers
                                        Server/s                                               using the Admin
                                                                                               module
Client Side                      Application Server                Database Server Side
                                        Side
Where we are now
• Assigned a project manager
• Assigned a Business Analyst / Report Developer
• Scoped the project
Discoverer report statistics
Module         No of non BISADMIN   No of BISADMIN   Total   % to build est   No estimate to build
               owned reports run    reports run
AP             101                  9                110     50%              55
AR             46                   6                52      50%              26
FA             0                    0                0       100%             0
GL             177                  2                179     40%              72
HR             49                   8                57      50%              29
iRecruitment   15                   14               29      50%              15
OLM            15                   10               25      50%              13
Payroll        3                    0                3       100%             3
Projects       175                  0                175     40%              70
mSF            140                  1                141     40%              56
PO/Inv         103                  8                111     50%              56

                                                     882                      342
Build in R11 or R12?
Module         R12 material table/view changes to existing features                 R11 or R12
                                                                                    recommendation

AP             Subledger accounting. New lines & distribution model; new payments   R12
               model, new bank account model, GST
AR             Subledger accounting, new bank account model, GST                    R12
FA             Subledger accounting                                                 R12
GL             Journals and drill down to sub-ledgers                               R12
HR             Not much has changed                                                 R11
iRecruitment   Not much has changed                                                 R11
OLM            Not much has changed                                                 R11
Payroll        Not much has changed                                                 R11
Projects       Not much has changed                                                 R12 (resource timing)
Purchasing     Sub ledger accounting, Supplier (now part of TCA)                    R12
/Inventory
% fit seeded to custom views
•   We used HR as our “pilot”
•   7 reports have been developed – 6 required view changes
     – Some were surprising
         • No supervisor name (but did have supervisor id)
         • Incorrectly determining person type
     – Other
         •   Org/Function
         •   Ex-employee (iRec)
         •   Excluding employees without a primary address
         •   User Name (may be deemed custom)
     – Custom
         • Specific HR lookup – Termination
         • iExpenses
EiS performance
•   Timeliness of response to issues – excellent
•   Tool
     – quality – good but we need to upgrade to V7
     – Versus Oracle Discoverer
         •   Much faster
         •   Typically Copy & Save to develop custom reports
         •   Authoring from scratch can be more onerous than Discoverer
         •   ALL modules & ALL Localizations = 1,000 Delivered Reports = Approx 750 Views
         •   Can Copy, modify & Save delivered Reports & Views
•   22 issues have been logged with EiS
Next Steps
•   Agree R11/R12 delivery
•   Funding/Resource misalignment – looking to EiS
•   Discuss support of “Santos” product with EiS
•   Discovery
•   Legacy 10.7 specifications
•   Complete HR build
•   Install V7 in newly refreshed LBSDEV
•   Export/Import V6 custom developed reports
Shameless self promotion
• I am presenting again tomorrow at
  12:00noon on

 “Santos Change Management Utility,
 our alternative to Application Change
 Management Pack”
What’s New/What’s Next
• R12 – significant data changes with financial
   – Support native R12 installations & R11* migrations

• New Functionality
   – XL-Connect
   – Report Publishing
   – Connect to ANY external DB including non-Oracle

• Upward compatibility with Fusion
What’s New/What’s Next
• XL-Connect
   − Refresh/rerun reports from inside MS-Excel
   − Nest multiple reports & refresh all at once
   − Modify spreadsheet (eg, calculated columns) & refresh

• Report Publishing
   − Execute once – security reapplied for access based on Responsibility
   − Very efficient for retail, departments, etc.

• Fusion Compatibility
   − Built on EBS Data Model
   − Built on Fusion MiddleWare – eg OAF
Questions
Tell us what you think…
• http://feedback.insync10.com.au

• Tony.Scholefield@Santos.com

• Jeff.Feim@EISTech.com

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Ebs operational reporting at santos evaluation, selection & implementation

  • 1. EBS Operational Reporting at Santos Evaluation, Selection & Implementation Tony Scholefield & Jeff Feim Santos / EiS 16 August 2010 The most comprehensive Oracle applications & technology content under one roof
  • 2. Agenda • Background • Product overview • Where we are now • What’s new/what’s next • Q&A
  • 3. About Santos • We are: – Oil & Gas Exploration & Production – An Australian company providing energy for Australia and Asia • Offices (using Oracle) in Adelaide, Brisbane, Perth, Jakarta, Gladstone and Roma • Field sites in Cooper Basin, Southern Queensland, offshore WA, offshore Victoria and in Indonesia – Approximately 2,000 employees, numerous contractors
  • 4. About Santos • We run: – Oracle E-Business Suite Release 11i.10.2 (+) – Financials – GL, PA, FA, AR, AP, CM, i-Expenses, Treasury – Supply – PO, IN, OM, i-Procurement, Sourcing, Intelligence – Human Resources – HR, Payroll, OTL, OLM, Self Service, iRecruitment
  • 5. Why a new reporting solution? • R12 upgrade -> retire Oracle Discoverer • End users were never happy with the End User Layer (EUL) • Users do not have time to specify reports and cannot articulate what they want
  • 6. The process • Define the criteria – Upgrade path to R12 – Implementation effort – Price • Evaluate the options / candidates • Choose the vendor / solution
  • 7. Selection strengths • HR data is well represented, better than other options e.g iRec • Little configuration required versus Oracle BI Analytics (which is more expensive and would take more time) • It picks up DFFs, KFF’s, SITs, EITs, A/C Code Structure • Discoverer converter. This looks like a good way to produce a “quick and dirty” report but we have not tested it yet. We want to minimise the number of custom views
  • 8. EiS provided a toolset to resolve other issues • Legacy Oracle Apps 10.7 system being used by the business to query pre EBS 11i data (i.e. 8 years old). Will replace this with a simple enquiry interface in EiS • MySantosFinancials – projects data mart. EIS developed Project WorkBench for project enquiry and drilldown • Therefore, will retire these two legacy systems with supported applications
  • 9. Clinching the deal • Santos installed product – supported remotely by EIS • Site visit for training & requirements for our custom solutions; Chief Architect & FinApps analyst visited Santos in December 2009 • 10.7 & Project WorkBench solutions presented • Proof Of Concept • Evaluation • Decision to proceed • Negotiations with LogicalTech
  • 10. Overview of EIS eXpress • Architecture - 100% Oracle • Extension of Oracle EBS • Built to run on your current Oracle: • hardware • technology stack • applications environment • configuration and setups • technical & functional resources/skillsets
  • 11. Overview of EIS eXpress • Architecture - 100% Oracle • Real-time Reporting with Datamarts for Performance • Seamless integration with Oracle (Responsibility) security • Complete and mature EBS reporting solution • OA Framework – Fusion Middleware • Run ALL your reports in one place – Including FSGs • Hundreds of reports & Views ready to run • Open Architecture • Localizations for HR & Payroll
  • 12. Overview of EIS eXpress • Installation & Support • Discovery of Sets of Books (ledgers), OU’s, Orgs • Auto-detection of all DFF’s, KFF’s, EIT’s, SIT’s, A/C Code Structure • Detection of pick-lists, LOVs, IDs etc • Fully documented – self-documents custom reports • Training modules integrated • Fully supported & maintained software solution
  • 13. Overview of EIS eXpress • R11.x & R12.x • HCM – HR, PAY, OTL, OAB, iRec, CWB and OLM • Financials – GL, AP, AR, FA and CM • Projects – Costing, Billing, OTL and Grants • Manufacturing – Discrete, Process and ASCP • Supply Chain – PO, Inv and OM • Cross Modular – PO to AP to GL; Payroll to Costing to G/L • Over 1,000 delivered reports – Localized for USA, UK, Australia & Canada
  • 14. EIS e-Business eXpress Reporting Output View Formats Oracle Applications Database Pivot Concurrent Data Manager Excel Retrieval Requests Spreadsheet Users – Single Signon xxeis schema Excel XML Report View PDF Requests Reports •Delivered $JAVA_TOP •View Format CSV PORTAL •Modify & Save •Schedule •SQL Script •Automated •Responsibility EiS e-Business Distribution Security Reporting •PL/SQL Engine RTF •External Views Notification •Scheduled OAF, JSP, XML •URL Secured •Distribution •Stored in CLOB HTML XL-Connect Options Columns for Summary Easy Access Oracle Dashboard Applications Server
  • 15. EIS e-Business eXpress Reporting EIS Plugin Application Server 1 Oracle Applications Database EIS Purge concurrent EIS program deletes Plugin Load XXEIS report outputs Balancer Schema older than optimal resource Application Server 2 specified number utilization of days EIS Report Outputs Plugin Application Server 3 Report metadata EIS Java code and XML EIS files need to be moved to Datamarts PlugIn each of the application Load balancer servers – where Reporting applicable Administrator/ (Optional) Users Single or Multiple Database server DBA monitors, Secures & Application Administers Server/s using the Admin module Client Side Application Server Database Server Side Side
  • 16. Where we are now • Assigned a project manager • Assigned a Business Analyst / Report Developer • Scoped the project
  • 17. Discoverer report statistics Module No of non BISADMIN No of BISADMIN Total % to build est No estimate to build owned reports run reports run AP 101 9 110 50% 55 AR 46 6 52 50% 26 FA 0 0 0 100% 0 GL 177 2 179 40% 72 HR 49 8 57 50% 29 iRecruitment 15 14 29 50% 15 OLM 15 10 25 50% 13 Payroll 3 0 3 100% 3 Projects 175 0 175 40% 70 mSF 140 1 141 40% 56 PO/Inv 103 8 111 50% 56 882 342
  • 18. Build in R11 or R12? Module R12 material table/view changes to existing features R11 or R12 recommendation AP Subledger accounting. New lines & distribution model; new payments R12 model, new bank account model, GST AR Subledger accounting, new bank account model, GST R12 FA Subledger accounting R12 GL Journals and drill down to sub-ledgers R12 HR Not much has changed R11 iRecruitment Not much has changed R11 OLM Not much has changed R11 Payroll Not much has changed R11 Projects Not much has changed R12 (resource timing) Purchasing Sub ledger accounting, Supplier (now part of TCA) R12 /Inventory
  • 19. % fit seeded to custom views • We used HR as our “pilot” • 7 reports have been developed – 6 required view changes – Some were surprising • No supervisor name (but did have supervisor id) • Incorrectly determining person type – Other • Org/Function • Ex-employee (iRec) • Excluding employees without a primary address • User Name (may be deemed custom) – Custom • Specific HR lookup – Termination • iExpenses
  • 20. EiS performance • Timeliness of response to issues – excellent • Tool – quality – good but we need to upgrade to V7 – Versus Oracle Discoverer • Much faster • Typically Copy & Save to develop custom reports • Authoring from scratch can be more onerous than Discoverer • ALL modules & ALL Localizations = 1,000 Delivered Reports = Approx 750 Views • Can Copy, modify & Save delivered Reports & Views • 22 issues have been logged with EiS
  • 21. Next Steps • Agree R11/R12 delivery • Funding/Resource misalignment – looking to EiS • Discuss support of “Santos” product with EiS • Discovery • Legacy 10.7 specifications • Complete HR build • Install V7 in newly refreshed LBSDEV • Export/Import V6 custom developed reports
  • 22. Shameless self promotion • I am presenting again tomorrow at 12:00noon on “Santos Change Management Utility, our alternative to Application Change Management Pack”
  • 23. What’s New/What’s Next • R12 – significant data changes with financial – Support native R12 installations & R11* migrations • New Functionality – XL-Connect – Report Publishing – Connect to ANY external DB including non-Oracle • Upward compatibility with Fusion
  • 24. What’s New/What’s Next • XL-Connect − Refresh/rerun reports from inside MS-Excel − Nest multiple reports & refresh all at once − Modify spreadsheet (eg, calculated columns) & refresh • Report Publishing − Execute once – security reapplied for access based on Responsibility − Very efficient for retail, departments, etc. • Fusion Compatibility − Built on EBS Data Model − Built on Fusion MiddleWare – eg OAF
  • 26. Tell us what you think… • http://feedback.insync10.com.au • Tony.Scholefield@Santos.com • Jeff.Feim@EISTech.com