On October 14, 2011, Imagine!’s SmartHomes guru Greg Wellems gave a presentation at the annual ANCOR Technology Conference. Greg spoke about the importance of strategically implementing technology for organizations which are looking to use technology as a way to enhance services for individuals with developmental disabilities. This was a powerful and important message to share as more and more organizations are realizing the potential that technology has to offer, but aren’t quite sure where to start. Greg’s presentation offered solutions for building a solid foundation on which to develop technology use in the DD field.

1. ANCOR Technology Summit
October 14 ,2011
Greg Wellems

2.  People are living longer
 Care is becoming increasingly complex
 Wellness Promotion
 Caregivers need more information
 Workforce Crisis
 Consumer/Family Involvement
 Reimbursement Policies
 Funding streams will be more self-directed
 Benefits of “The Cloud”
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3.  Forces you to determine the future of the
company in terms of measurable results.
 Ensures the company maintains a strategic
focus.
 Allows time for contemplation and reflection.
 Prioritizes the issues that must be addressed to
achieve the goals.
 Guides effective decision-making and validates
allocation of time for managers and employees.
 Allows you to anticipate the right opportunities.
 Provides a tool for monitoring progress.
 Creates a means of communication for the
entire company.

4. Enterprise
Applications
Strategic
Planning
Consumer
Remote
Assistive
Monitoring
Technologies

5. Long-Term Benefits

6.  Education
◦ Applications
◦ Benefits of Technology
 Prioritization
◦ Analyze “pain” points
◦ Greatest Impact
 Planning
◦ Impacts on the Organization
 Implementation
◦ Project Management (DIGs)
 Maintenance and Support
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7.  Enterprise Applications
◦ Enterprise Resource Planning (ERP)
◦ Customer Relationship Management (CRM)
◦ E-MAR, Learning Management, Document Imaging
 Remote Monitoring Applications
◦ 3rd Party Monitoring Services
◦ In-House Monitoring
 Consumer Assistive and Adaptive Technology
◦ Communication Systems
◦ Environmental Controls
◦ Learning/Prompting Systems
◦ Community Navigation/Support
◦ Apps/Apps/Apps
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8.  Improve Learning/Independence
 Improve Organizational Management
 Support Direct Support Interactions
 Automate Notification and Prompting
 Improve Health/Wellness
 Increase Stakeholder Involvement
 Support Individual Actions
 Transparency
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9.  Analyze “Pain” Points
◦ What Takes the Most Time?
◦ What Costs the Most Money?
◦ Where are the Workflow Bottlenecks?
◦ Where are You at Risk?
 Greatest Impact
◦ Simplify Current Workflows
◦ Change Static to Dynamic
 Increase Communication
 Reduce Risk by Reducing Errors/Judgment
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10.  Impact on the Organization – Culture Change
◦ Change in Current Practices
◦ Change in Personnel -Grow
◦ IT Infrastructure /Support
 Equipment
 Support
 Help Desk – Track/Identify trends
◦ Cost
 Capital Expenditures
 Ongoing
 Return on Investment (ROI)
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11.  Designed for the End User
 Replicate/Improve Current Workflow
 Does it Integrate with Other Systems?
 Does it Scale?
 Can you Customize?
◦ Security/User Roles
◦ Dashboards
◦ Report Functions
◦ Additional Data Fields
 Don’t Over Develop (Know When to Stop)
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12.  Project Management
◦ Identify Project Team
 Use an experienced Project manager
 Representative of the Organization
◦ Adequately Staffed
 Free up content area experts to configure work flow
 Design for the end user
 Involve end user early in any implementation
◦ Create and Follow Project Plan
 Accountability and timelines
 Ensures clear communication
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13.  Avoid Siloed Data
◦ Integration across Applications
◦ Dashboards for Business Intelligence
 Build in Internal Competencies
◦ Learning Management Systems
◦ Systematic Processes
 Analyze Trends
◦ Monitoring Metrics for Success
◦ Maintain Momentum and Interest
◦ Avoid Disruptive Technologies
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14.  Identify - ”low hanging fruit”
 Adopt Best in Breed Solutions
 Design for Replication
 Supportive Corporate Structure
 Seek Collaboration/Consulting
 Evaluation Process and Feedback Loop
 Fail Fast
 Advertise/Market Success
◦ Fundraising/Grant Writing
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15.  Distributed Innovation Groups
◦ Representative of Organization
◦ Serves as Project Management Team
◦ Provides Resources to Help Project Succeed
◦ Ensures Appropriate Business Planning with exit
Strategies
◦ Oversees Architecture and Management Practices
◦ Brainstorming and Problem Solving
◦ Scouts for High Potential Ideas
◦ Establishes and Maintains Priorities
◦ Changes as Project Ends or Priorities Change
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16.  Incorporating Consumer Technologies
◦ Technology Screening
◦ Individual Technology Plan
 Part of Individual Plan Process
◦ Data/Tracking Methodology
◦ Build Systems for Replication
◦ Job Expectations and Job Descriptions
◦ Staff Training/Staff Training/Staff Training
 Hiring and Recruitment
 Group Similar Technology
 Curriculum Development
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17.  Greg Wellems -Gwellems@imaginecolorado.org
 SmartHome - http://Imaginesmarthomes.org
 FaceBook – http://www.facebook.com/pages/Imagine-
SmartHomes/86609388388
 Twitter
 http://twitter.com/ImagineColorado