1. A Division of Norman Group Norman DL Consulting ® The Search for Excellence

2. CORPORATE STRUCTURE Norman Group Norman DL Consulting Professional Recruitment & Executive Search Norman DL Associates Legal & Accounting Services Qualitel Data Services Business Consulting & Market Research Archer Consulting Event management & public relations Norman Estate Real Estate Consulting

3. Norman Group Business Services & Management Consulting … To be prime on the Market M ission T otal Q uality M anagement S trategy to generate constant competitiveness for Organizations by managing changes through providing them with high quality Business Services & Management Consulting to be driven by Total Quality at each stage of service, each division meeting expectations of Clients, Market and Society by 2025 become a National Business Services and Management Consulting Company , servicing Organizations approached by their Forces of Competitiveness

6. Norman DL Consulting ® A Division of Norman Group / est. 1995 PRACTICS Structure of the Company IT & Telecom Administrative & HR Finances & Consulting & Services FMCG Industry Pharmacy & Retail

7. SERVICES Norman DL Consulting ® A Division of Norman Group / est. 1995 HR Management System Optimization Diagnostics of Organizational Structure BUSINESS CONSULTING Professional Recruitment Executive Search STAFF RECRUITMENT HR CONSULTING Assessment С enter Staff Leasing Outplacement Outsourcing Compensation and Benefits Survey Staff Development and Training

8. HR DIVISION SERVICE FEE Norman DL Consulting ® A Division of Norman Group / est. 1995 * Percentage of annual gross salary of a specialist Terms Discount Payment Terms Guarantees Fee Services NORMAN 100 to 1 5 00 conventional units per participant Assessment Center 4 -6 weeks 20% 40% Discussable 90-100 days 2 8 - 30 % * Regional Project Recruitment / 20-40 days 20-25%* Outplacement Up to 6 months 20% 40% 1/3+1/3+1/3 180-365 days 30-33%* Executive Search 4 -6 weeks For the following project 20% 40% Success / Prepayment / Operational Costs 90-100 days 25-28%* Professional Recruitment 1500 to 3000 conventional units per 1 day of training Staff Training and Development

19. CONTACTS 105066 Moscow Bld. 1, 6 Dobroslobodskaya str. Telephone: ( 4 95) 660-51-56 Facsimile: ( 4 95) 265-05-65 19 7198 Saint-Petersburg 1 6 Zakharievskaya str. Telephone: (812) 7035153, Facsimile: (812) 7035152 Norman DL Consulting ® A Division of Norman Group / est. 1995