2. Comprehensive Clinical Testing (Pathology &
Radiology) Under One Roof
(From Hb to MRI)

3. Vision “City X Ray & Scan Clinic- Always ahead with
Technology”
To use multi disciplinary approach with ethical practices with
a constant focus on excellence in delivering best medical
services in patient care, continuous upgradation of
services, best and accurate reporting and to deliver
benchmark quality in Diagnostics.
Mission City X Ray has been established with a
mission to provide world class affordable and best
diagnostic facilities to all sections of the society while
maintaining high standards of ethical practices and
professional competency with emphasis on training and
grooming of staff.

4.  VISION– Imbibe & share the vision
 IMPROVEMENT – Continuous improvement in
services & strategies
 RESPECT – Earn Respect
 TRUST – Gain Trust of Customers
 UPHOLD – Uphold Continuous Improvement
 ONGOING – Ongoing journey towards growth &
Success
 UNDERSTANDING- committed to compassion,
care & understanding
 SHARE – Develop & Share success

5.  Teamwork, Accuracy of Reports, Timely Reporting & Providing
Best Quality is the Cornerstones of City X Ray.
 COMPLETE RANGE OF DIAGNOSTIC SOLUTIONS UNDER ONE ROOF
 We have an outstanding team of consultants, caring &
competent staff, efficient management & cordial Guest
Relation Executive who work together in compassionate
manner towards making City X Ray a trustworthy place.
 It is a matter of great pride that we at City X Ray have created
a facility and an atmosphere conforming the global standards
under one roof. In line with the growth strategy and with the
recent installations, City X Ray is setting a new benchmark in
the way healthcare is delivered in India.

6. Customer Oriented: Satisfying the customers
by providing them Best Services at all times. Our
business and project management teams would work
with you closely and customising services as per your
needs.
Disciplined Timelines : Providing the reports
within the TAT Period ( Turn Around Time). Optimum
utilization of the digital platform allows us to carry
out the tests faster and results in timely availability of
the test reports

7.  Logistics is the Back bone of any Pathology Lab. It provides the
much needed link between the customers and the results.
 We have special arrangements for transportation of samples
from various locations to the Main Lab. All the samples are
transported in proper ice boxes with fitted stands for keeping
samples.
 All the samples reach the HUB within the allotted time frame.

8. City X Ray began its journey in the field of Medical Diagnostics with the aim
of creating centre of excellence offering the highest Quality of Medical
Diagnostics, with special emphasis on Quality & Safety. Our centre is
aesthetically designed to give maximum comfort to the patients.
 All time availability of services (24 X 365)
 Best team of Professionals
 Best & Latest Equipment
 Large Menu of investigations
 Best Infrastructure
 Healthy Atmosphere
 Good Facilities for Patients
 Co-operative & helpful staff
 Efficient, timely & Accurate Reporting
 Continuous Training & Progressive development of entire staff.

9. City X Ray holds the following Accreditations:
NABL Accredited Laboratory (Certificate No M-0101)
Regularly monitored by stringent Quality Controls (Internal & External) &
Calibration. Supervised by team of full time Pathologists, Microbiologist,
Quality Manager & Technical Heads
NABH Certified Radiology (Certificate No: MIS-2013-0006)
Regular & proper implementation of MIS Systems & procedures. Supervised
by full time Radiologist, Anesthetist, Experienced & Trained
Radiographers, Quality Manager & RSO.

10. Quality Policy:
City X Ray Clinic is committed to comply with the requirement of
quality management systems and continually improve the services
by effectively implementing the systems throughout the
organization.
Accuracy – Main focus is on Accurate & Effective Reporting
Continuous Upgradations of Systems, techniques & Facilities
Continuous Training: Committed to constantly upgrade the
resources, be it the techniques or personnel by enriching them
with the latest equipments and continuous onboard training in
various ways.
Proficiency Surveillance- critical supervision of all aspects of the
centre and its workflow.

11. Quality Indicators which are continuously monitored to
upgrade the systems and to maintain the accuracy and efficiency.
 Regular Customer Feedback
 Clinicians Feedback
 Delayed Reports
 Recalled Patients Log
 Adverse reaction Log
Interobserver Log
TAT Monitoring
These indicators are Quarterly monitored and analysis is done in
Technical meeting to derive the final conclusion. These Quality
Indicators are the foundation stones for the Quality System.

12.  HAEMATOLOGY & CLINICAL PATHOLOGY
 Fully Automated 5 Part Hematology Cell Counters XS 1000 I
(Transasia), BC- 6800 (Mindray)
 Coagulation Studies: Automated Analyser ACL ELITE Pro
(Instrumentation Laboratory)
 Hb HPLC for Thalassemia (Bio-Rad)
 HBA1C Estimation : HPLC Method (Bio-Rad)
 BIO CHEMISTRY & HORMONE ASSAYS
 Fully automated Biochemistry Analyzers, Modular C501, COBAS
INTEGRA 400 Plus, ROCHE
 Fully automated CLIA & ECLIA on Centaur, Centaur CP, Immulite
(Siemens), Cobas e411 (ROCHE)
 Blood Gas Analyser
 Protein Electrophoresis, Sebia (Trivitron)
 Electrolyte Estimation

13.  MICROBIOLOGY & SEROLOGY
 Routine pyogenic culture, Automated organism identification &
sensitivity on ATB Reader
 Rapid AFB Culture on automated system MGIT from BD
 Hepatitis Markers, TORC & Vitamin D on VITROS ECIQ from Johnson
 Elisa Tests
 Immunofluorescence Lab for ANA, ASMA, LKM etc
 MOLECULAR BIOLOGY
 MTB PCR : Dedicated PCR Lab to run all types of samples Blood,
Urine, Menstrual Blood, Pus, Endometrium, CSF, Sputum etc
 HPV DNA PCR
 HBV DNA PCR, Qualitative & Quantitative
 HLA B 27 PCR, Qualitative

14.  HISTOPATHOLOGY & CYTOLOGY
 Digital Microscopy with photographs
 Cytospin: For cytology of Body fluids e.g. Urine, Pleural &
Ascitic fluid
 FNAC
 Automated tissue processor for shorter TAT, high end
microtome

15. RADIOLOGY
 3 T OPEN BORE MRI (FROM SIEMENS)
 194 SLICES/ S CT SCAN
 X RAY (ROUTINE & SPECIALIZED) 800 MA & 500 MA
 4 D ULTRASOUND & COLOR DOPPLER
NEUROLOGY
 EEG/ NCV
 BERA
 VER/ VEP
 SSEP
 EMG

16. CARDIOLOGY
 ECG
 ECHO
 TMT
 D-STRESS ECHO
 HOLTER MONITORING
 BMD (DEXA SCAN)
 MAMMOGRAPHY
 PFT
 UROFLOWMETRY

17.  Proper Registration of the patient is done through IT Dose
 Unique ID & Password is generated. We have upgraded IT Facilities & have connected the
main lab and all satellite centers. All the patients are given a password to assess their
reports online. Referring Doctors & panels can also avail this facility.
 All samples are bar-coded and all equipments are Bi-Directionally interfaced to avoid
transcriptional error. All main centers & satellite centers are connected through LIS.
 Data safety is our priority. Data is secured against any unauthorised processing, damage
or loss by dedicated security passwords. Our team has been trained on 21-CFR part II
 We have our Back Up on Cloud.
 Disaster Recovery plan is in place and is the responsibility of our IT personnel.
 Internal & External cross checking of results are done through various means.

18.  All clinical trial team members are ICH GCP
Trained & Certified
 Trained on 21 CFR Part 11
 Trained on SOPs
 Expertise in validation of new markers
 Understanding of clinical trials business
 Ability to customise your needs

19. Pathologist – Dr Sunita Kapoor, DNB (Pathology), MNAMS, MS (Bio Med Sc), DGO,
PGDFHM
MBBS from Maulana Azad Medical College (1982), DNB from Institute of Pathology,
Safdarjang Hospital, MNAMS, MS in Bio-Medical Sciences from BITS, Pilani.DGO from
Safdarjang Hospital, PGDFHM from NIHFW, Technical Assessor, NABL. A rare
combination of Post graduation in Gynecology and Pathology, a rare pathologist
expert in FNAC and Bone-marrow aspiration and reporting, Special interest in
Infertility. Worked as a Medical Officer in CGHS from 1986 to 1994, Research
experience in the Institute of Pathology (ICMR) active member and participant of all
IAPM Meets and Functions.
Sr. Radiologist & Ultrasonologist: Dr Ravi Kapoor, DTCD, MD (Radiology)
MBBS from UCMS (1977), DTCD from Patel Chest Institute (1981)
And MD in Radio-Diagnosis from Maulana Azad Medical College (1985). A rare
combination of Chest Physician & Radiologist
Academically oriented
Author of around 100 Publications on Pathology and Radiology in prestigious
National and International Journals, Co-guide for many Post-graduate students for
thesis in Radiology and Gynecology, Taught undergraduates medical students from
1982 to 1989 at LNJP - GB Pant Hospital, In private practice in West Delhi for 20
years, Pioneer in Ultrasonography and Color Doppler in Delhi. Nominated in Guinness
World Record for discovering largest & heaviest renal stone of about 750 gms.

20. Project Management Group
 Director
 Coordinator
 Head BD
QA Department
 Head QA
 Deputy QA

21. HR / Training Department
 Manager
Validation Team

22. HR Department
The Human Resource Department provides a comprehensive HR service
to managers and staff of City X Ray & Scan Clinic. We continually
strive to meet the needs of dynamic and constantly changing HR and
healthcare environment.
Summary of Services Provided
 Recruitment, Selection & Retention
 Employee Relations
 Training & Development
 Human Resource Advisory Service
 Medical Manpower Management
Ensuring fair recruitment, enhanced performance, promotions and
improved quality of life for employees and their family members.
Ensuring job rotation, job enrichment, training, re- training, career &
succession planning across the hierarchy
Enabling each employee to evolve into self starter team leader and meet
the fast changing business environment and maintain a competitive
edge.

23. Our team of Dedicated professionals consists of Full time Radiologist,
Pathologist, Anesthetist, Microbiologist, Biochemist, Cardiologist
offering the highest Quality of Medical Diagnostics.
At City X ray, it’s all about you. You’ll find a professional and caring
environment with well trained staff who treat you like a king. Its our
ardent desire to provide you with the highest standards of healthcare
services.
We ensure delivery of quality care with highest level of expertise from
medical experts backed by well trained supportive staff,
infrastructure, efficient systems and processes.
We have Happy to help team consisting of Marketing Professionals,
Quality Managers and Technical Managers & HOD of
Departments…………

24.  1995 – First Hematology cell counter
 1997 – First Color Doppler
 1999 – First Mammography machine
 2002 – First HPLC for Thallassemia, First Rapid
blood culture & AFB Culture
 2003 – First OPEN MRI with diffusion &
Angiography package, First Multi Slice CT Scan
 2004- First automated Blood Gas Analyzer

25.  2005- First Cytosine & HBAIC Analyzer
 2008 – First 4D Ultrasound with flat screen
 2010 – First Liquid PAP Smear
 2010 – First PCR Lab
 2011 - First Immuno Fluorescence (IFB) Lab
 2012 –First 3 Tesla MRI Machine in North
India
& 194 Slice/ Sec CT Scanner
 2013- Installation of New Software IT Dose

26.  YEAR 2004 : City x Ray got empanelled with
esteemed CGHS Panel
 YEAR 2007 : City X Ray got NABL Accredited (M-
0101) for Laboratory Investigations.
 YEAR 2012:
 City X Ray shifted to new spacious state of the art building
5A/34 at Tilak Nagar.
 Proudly announces Installation of Latest Hi tech 3Tesla MRI
equipment, 194 Slice/ Sec Multi Slice Spiral CT Scanner,
and 4D Ultrasound from GE.

27.  Centre got NABH Accreditation (MIS-2013-006) for Radiology,
Cardiology & Neurology.
 Opened 4 Satellite centers in West , South West & North West Delhi
 Successful Installation of new IT Software (IT DOSE) for efficient and
online reporting.
 Main Lab got interfaced with all satellite centers for ONLINE REPORTING
 City X Ray got empanelled with various big esteemed corporates, panels
and Insurance Companies, TPA
 Started various NEW – INVESTIGATIONS of Radiology & Pathology which
are not carried out commonly.
 Laboratory gets GCP certification.

28. Thanks for your time
For more information, please contact :
Dr Sunita Kapoor, Director – 9810061846
Mr Rattan Gurnani, Head BD – 8800999404
Ms Rama Sareen, Project Coordinator -
8800599667