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Diversity & Inclusion's Next Big Global Act: The Work We'll Need To Do 5 th   5th International Diversity & Inclusion Seminar Barcelona, Spain February 24, 2012 Maurice Cox
New Bern NC
 
What we will cover today ,[object Object],[object Object],[object Object],[object Object],[object Object]
Perhaps this is the D&I version of half time—we’re not losing the game, but are we winning?
“ Because in either the game of life or football the margin for error is so small. I mean one half step too late or to early you don't quite make it. One half second too slow or too fast and you don't quite catch it. The inches we need are everywhere around us. They are in every break of the game every minute, every second .”  --Al Pacino in “On Any Given Sunday”
Obsolescence and irrelevancy is more prevalent than ever
Dictatorships
Businesses
Technology Society ?
For   the last 20 years or so, D&I has been  trying to get the mix just right, like Noah’s Ark
“ It is not the strongest of the species that survives, nor the  most intelligent that survives. It is the  one that is  the   most adaptable to change.” - Charles Darwin
How well have we done in D&I? ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],We are continuing to make progress,  but it still depends?
When it comes to CEO's and how  they rate D&I, it can be puzzling Source: Confidential
Boards of Directors are in the middle Global Board Directors (Men) *Source: Heidrick & Struggles, Women Corporate Directors  and Harvard University survey Best practice on corporate governance  globally
The actual work we do ,[object Object],[object Object],How well have we done in D&I? *Source: Mayflower Survey by Dr. Alan Church VP OMD, PepsiCo, Inc.   3M Allstate Assurant Bank of America Best Buy BMS Boeing Citi Corning CVS Duke Energy Eli Lilly & Co. Ford Motor Co. Halliburton Intel John Deere Johnson & Johnson Nike Parker PepsiCo Pfizer Pacific Gas & Electric Prudential Shell State Farm Toys ‘R’ Us Union Pacific VF Corp.
Core HR Practices Does your company include D&I in...? Note: Not all companies provided information for all categories.
D&I Items in Organizational Surveys Total # of D&I Items on Survey  Note: Not all companies provided information for survey items. Select Comments ,[object Object],[object Object],[object Object],[object Object]
D&I Items in Organizational Surveys Total # of Items on Survey % of Total Survey Items that are D&I Note: The numbers on these two charts do not correspond to each other.
D&I Items in Performance Management Select Comments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
D&I Items in Talent Management Select Comments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
D&I Items in Training Select Comments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
D&I Items in the Leadership Model Select Comments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Additional Results ,[object Object],[object Object],D&I in OD Processes Note: Not all companies provided information for all categories.
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]
Impact of support for D&I *US Respondents Only Manager Support for D&I Involvement  Has Increased from 2004 International Response in 2009  Men:  73% (First year item was asked in PI)   Women:  74% PepsiCo Overall   (US Only) Women of Color (US) Men of Color (US) White Women (US) White  Men  (US) 2004 OH 67% 66% 72% 63% 70% 2006 OH 78% 76% 81% 76% 80% 2009 OH 86% 81% 90% 85% 91% Change from 2006 +8 +5 +9 +9 +11 Unfavorable Response to Manager Support * Favorable Response to Manager Support * Company 67% 86% Job & Career 53% 83% Manager Quality 46% 85% Work Environment 55% 79% Compensation & Benefits 49% 73% Overall Satisfaction 59% 86% Turnover Intention 22% 9% Discretionary Effort 89% 94% Accomplishment 62% 86% Favorable (75%+) Neutral (55% to 74%) Unfavorable (<55%)
PepsiCo Case Study ,[object Object]
PepsiCo Case Study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A PepsiCo Case Study Key Challenges we were facing in late  Significant changes in our business structure  ,[object Object],[object Object],[object Object],Preparing for management succession ,[object Object],[object Object],Losing momentum on key initiatives like diversity  ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A PepsiCo Case Study:  Executive Ownership Started with the top of the organization
“ We believe Pepsi(Co) could build a distinct advantage over its peers by recognizing the need to create more diversity at every level of the organization (from senior management all the way to salespeople on the front-line).”   -- UBS Securities Research Report Wall Street Had  A Point of View on diversity at PepsiCo Employee Diversity Creates Competitive Advantage
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A PepsiCo Case Study:  Accountability Started with the top of the organization Revised Performance management system
[object Object],[object Object],[object Object],[object Object],[object Object],A Case Study:  Leadership Development Started with the top of the organization Instituted intervention initiative against  most at risk groups  Revised performance management systems
A PepsiCo Case Study:  Making Progress ,[object Object],[object Object],[object Object],[object Object],[object Object],Results–to-date
Why Diversity, Why Now “ In the midst of the current recession, many businesses are focusing on what they see as the basics, and diversity simply is not on – or is falling off-their radar screens.  But the reality is that diversity and inclusion matter more than ever to future success.  Companies are discovering that to best position themselves for the next business cycle, they need to  harness the collective power of their people across the broadest spectrum .” Pricewaterhouse Coopers Why Diversity, Why Now
Becoming More D&I Fit Collaborate and partner more internally; make D&I part of the company’s top business imperatives Invest in more D&I research—”In God we trust; all others must bring data” If someone calls you to be on a “best list”, hang up the phone.  If they persist, tell them you’ll put it to a vote with fellow employees Get laser focused on those things that move the business/culture; D&I work needs to feel like other work inside the company  Have a bias for innovation and cultural adaptation. Be more cautious of external activity; exude frugality, unless you’re already at zero
Final Thoughts!
Thank You

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5th Annual Global Diversity Seminar Barcelona, Pepsi Presentation by Maurcie Cox

  • 1. Diversity & Inclusion's Next Big Global Act: The Work We'll Need To Do 5 th 5th International Diversity & Inclusion Seminar Barcelona, Spain February 24, 2012 Maurice Cox
  • 3.  
  • 4.
  • 5. Perhaps this is the D&I version of half time—we’re not losing the game, but are we winning?
  • 6. “ Because in either the game of life or football the margin for error is so small. I mean one half step too late or to early you don't quite make it. One half second too slow or too fast and you don't quite catch it. The inches we need are everywhere around us. They are in every break of the game every minute, every second .” --Al Pacino in “On Any Given Sunday”
  • 7. Obsolescence and irrelevancy is more prevalent than ever
  • 11. For the last 20 years or so, D&I has been trying to get the mix just right, like Noah’s Ark
  • 12. “ It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.” - Charles Darwin
  • 13.
  • 14.
  • 15. When it comes to CEO's and how they rate D&I, it can be puzzling Source: Confidential
  • 16. Boards of Directors are in the middle Global Board Directors (Men) *Source: Heidrick & Struggles, Women Corporate Directors and Harvard University survey Best practice on corporate governance globally
  • 17.
  • 18. Core HR Practices Does your company include D&I in...? Note: Not all companies provided information for all categories.
  • 19.
  • 20. D&I Items in Organizational Surveys Total # of Items on Survey % of Total Survey Items that are D&I Note: The numbers on these two charts do not correspond to each other.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Impact of support for D&I *US Respondents Only Manager Support for D&I Involvement Has Increased from 2004 International Response in 2009 Men: 73% (First year item was asked in PI) Women: 74% PepsiCo Overall (US Only) Women of Color (US) Men of Color (US) White Women (US) White Men (US) 2004 OH 67% 66% 72% 63% 70% 2006 OH 78% 76% 81% 76% 80% 2009 OH 86% 81% 90% 85% 91% Change from 2006 +8 +5 +9 +9 +11 Unfavorable Response to Manager Support * Favorable Response to Manager Support * Company 67% 86% Job & Career 53% 83% Manager Quality 46% 85% Work Environment 55% 79% Compensation & Benefits 49% 73% Overall Satisfaction 59% 86% Turnover Intention 22% 9% Discretionary Effort 89% 94% Accomplishment 62% 86% Favorable (75%+) Neutral (55% to 74%) Unfavorable (<55%)
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. “ We believe Pepsi(Co) could build a distinct advantage over its peers by recognizing the need to create more diversity at every level of the organization (from senior management all the way to salespeople on the front-line).” -- UBS Securities Research Report Wall Street Had A Point of View on diversity at PepsiCo Employee Diversity Creates Competitive Advantage
  • 33.
  • 34.
  • 35.
  • 36. Why Diversity, Why Now “ In the midst of the current recession, many businesses are focusing on what they see as the basics, and diversity simply is not on – or is falling off-their radar screens. But the reality is that diversity and inclusion matter more than ever to future success. Companies are discovering that to best position themselves for the next business cycle, they need to harness the collective power of their people across the broadest spectrum .” Pricewaterhouse Coopers Why Diversity, Why Now
  • 37. Becoming More D&I Fit Collaborate and partner more internally; make D&I part of the company’s top business imperatives Invest in more D&I research—”In God we trust; all others must bring data” If someone calls you to be on a “best list”, hang up the phone. If they persist, tell them you’ll put it to a vote with fellow employees Get laser focused on those things that move the business/culture; D&I work needs to feel like other work inside the company Have a bias for innovation and cultural adaptation. Be more cautious of external activity; exude frugality, unless you’re already at zero

Editor's Notes

  1. What gets me excited about coming to work everyday are the improvements and perceptions on Point out key points D&amp;I is Build slide left side first and right side Change red to another color Is 2006 We have been steady improvement with our org. health for all groups
  2. We ’ve covered quite a bit, now I’d like to open it up for discussion and questions.