The document discusses process documentation services offered by AGMC. It explains that properly documenting a company's processes captures important employee knowledge and makes process alignment and improvement easier. AGMC has been providing documentation services since 2004 and uses a methodology of interviewing employees, documenting processes, reviewing documentation, and submitting final documentation. The document provides examples of different types of documentation like process maps, procedures, forms, and work instructions and encourages organizations to document their processes to increase efficiency.

1. www.agmcworld.com

2. CAPTURE THEM BEFORE....
.…..…….
.
.
IT’S GONE
The
biggest
single
asset
of
any
company
is
arguably
the
‘knowledge’
accumulated
by
its
employees
as
they
undertake
whatever
it
is
that
the
company
does.
This
knowledge,
built
on
day
by
day,
is
of
how
core
processes
work,
how
these
processes
flow
and
how
the
workforce
carries
them
out.
By
being
able
to
properly
manage
this
substantial
asset,
process
alignment
and
improvement
becomes
easier
and
allows
the
organization
to
reap
the
benefits:
cost
reductions,
compliance
and
the
control
required
to
become
and
remain
an
agile,
high-­‐performance
business.
WE CAN HELP YOU DOCUMENT THE
ABOUT US
AGMC
started
documentation
services
in
Mumbai
since
2004
and
has
been
operational
till
date
with
clients
and
strategic
partners
in
India,
USA
&
Saudi
Arabia.
Our
mission
is
to
get
people
and
organizations
committed
to
objectives
and
processes.
With
a
diverse,
fun-­‐loving
team,
providing
the
OF
“total
documentation
solution”
comes
natural
to
us.
For
your
organization,
that
means
you
can
YOUR BUSINESS
finally
maintain
consistency
throughout
your
company
as
well
as
have
the
ease
and
convenience
of
going
to
one
company
where
you
know
you
will
find
quality
products
and
services.
We
excel
on
the
idea
of
standing
out
above
the
crowd
and
offering
you
the
best
customer
service
and
experience
there
is
to
offer.
www.agmcworld.com

3. METHODOLOGY
PROCESS
MANUAL
INTERVIEW.
DOCUMENT.
REVIEW.
SUBMIT.
While
organizations
make
efforts
to
create
business-­‐
operating
manuals
they
must
keep
in
mind
that
relevance
&
appropriateness
is
maintained
with
respect
to
context
and
content.
So
what
is
the
right
or
correct
process
that
needs
to
be
documented?
The
simple
answer
to
this
is
the
one
that
works
for
your
organization.
Every
organization
is
different
and
therefore
we
shouldn’t
expect
a
process
to
fit
all.
In
fact,
processes
will
always
be
unique
for
each
organization.
Methodologies
will
be
common
and
used
across
industries
but
the
processes
will
be
unique
to
the
organization.
Both
are
useful
and
our
documentation
experts
understand
the
above
very
well.
Our
process
documentation
service
puts
your
company
on
the
fast
track
to
moving
forward
in
its
process
maturity.
This
is
your
first
step
towards
making
the
overall
functioning
of
your
company
more
efficient
and
streamlined,
allowing
you
to
reap
the
benefits
of
your
efforts.
DELIVERABLES Standard Processes allow us to
achieve consistent, repeatable
results in the least amount of
We
can
flowchart
it,
write
out
the
steps,
record
a
video
or
time possible.
capture
your
computer
screens.
Bottom
line,
we
document
it.
As
you
grow
in
size,
the
process
will
need
to
change
to
Give it a try, start creating and
accommodate
the
growth.
When
this
happens,
and
it
will,
call
documenting your processes and
us
to
document
the
updated
process.
see your efficiency grow.
www.agmcworld.com

4. SAMPLES

5. WHAT’S MAPPING
Mapping
is
a
diagrammatic
representation
of
the
sequence
of
work
and
the
nature
of
events
in
a
process.
This
breaks
down
a
process
into
a
series
of
steps
and
provides
the
basis
for
visualizing
the
different
stages
for
evaluation
and
possible
improvement.
The
development
of
a
process
chart
is
also
known
as
process
mapping.
Process
mapping
is
a
valuable
tool
used
in
process
management
and
business
process
re-­‐
engineering.
PROCEDURES? FORMS?
Procedures
are
clearly
defined
processes
/
activities
of
Forms
are
standard
formats
that
are
the
particular
department
and
the
responsibilities
of
designed
to
capture
specific
data.
the
concerned
person
are
also
noted.
The
process
or
Forms
when
populated
then
become
activity
that
needs
to
be
carried
out
is
clearly
defined
here
and
by
documenting
the
same
you
increase
your
reports/records.
Such
records
carry
chances
of
bringing
about
organizational
order
and
valuable
data,
which
can
be
analyzed,
consistency.
This
also
allows
you
to
reduce
dependency
and
help
improve
processes.
on
your
employees
in
case
of
high
attrition.
WORK INSTRUCTIONS?
Work
instructions
are
detailed
step-­‐by-­‐step
guides
for
completing
particular
tasks.
Previously
in
procedures
we
learn
that
they
are
the
activities
that
need
to
be
carried
out,
however
in
work
instructions
we
give
details
on
“How
to
carry
out
the
tasks
to
complete
any
procedure”.
These
details
can
also
include
diagrams
and
images
depicting
the
way
the
tasks
need
to
be
executed.
www.agmcworld.com

6. CREATE
YOUR
OWN
VANTAGE
POINT
LIKE EVERYONE ELSE DID &
§ BECOME A PROCESS DRIVEN UNIT
§ GET A SILO PERSPECTIVE
§ ENSURE QUALITY SERVICE DELIVERY
§ IMPROVE PERFORMANCE
§ SAVE COSTS NOTICEABLY
§ GET READY FOR ISO 9001
§ GET READY FOR INTERNAL AUDITS
§ GET READY FOR CUSTOM AUTOMATION
§ POSITION TO RAPIDLY CORRECT MISTAKES
Krishna
Bhavan,
Meera
Bagh
Road,
Santacruz
West,
Mumbai,
India.
Email:
info@agmcworld.com,
Mobile:
9821507597
www.agmcworld.com