30. Innovation process: Jams
enterprise-wide discussion, collaboration and decision-making
• Real-time threaded discussion
• Open idea-rating
• Equal access by all employees
WorldJam 2001
ValuesJam
WorldJam 2004
InnovationJam
A new collaborative medium to
Focused on pragmatic solutions
For the first time, IBM’s clients,
An in-depth exploration of IBM’s
capture best practices on 10
around growth, innovation and
Business Partners, and our
Values and Beliefs by employees
urgent IBM issues bringing the company’s solutions
Family members joined in a
To life
new collaborative exercise
32. Open to Early Adopters and Innovators across IBM
Over 100,000 IBMers registered
More than 150 offerings piloted
Sametime 7.5
released 9 alphas & 4 betas during development
5 months in development vs
the traditional 18-month cycle
45. Which tools are
best at enhancing
the innovation
process ?
Finding People and managing the network
Broadcast, chat and collaboration across the pillars
Email reduction, social comment and keeping up to date
Altruism or self-serving - knowledge curating and payback
To do or not to do lists - that's not a question
Finding, managing and monitoring it all
61. Social Business ROI
IBM developerWorks community saves $100
million annually from people who use this
resource instead of contacting IBM support.
(Forrester, 2010)
http://www.beingpeterkim.com/2012/01/social-business-roi-examples.html
69. Harnessing Innovation through social tools to
generate business benefit
• Why does being a Social Business empower innovation?
• Where do social tools add value to innovation?
• What does this (new) innovation journey entail?
•
Creating an innovation conducive environment within the organisation
•
Finding common language across silos for effective collaboration
•
Establishing an idea generation and submission process in a different cultural context
•
Provide training and coaching to your employees
• Which tools are best at enhancing the various stages of the innovation process?
•
Finding People and managing the network
•
Broadcast, chat and collaboration across the pillars
•
Email reduction, social comment and keeping up to date
•
Altruism or self-serving - knowledge curating and payback
•
To do or not to do lists - that's not a question
•
Finding, managing and monitoring it all
• How does IBM implement Social Tools, incentivise and reward usage, and measure effectiveness?
Brussels/Antwerp/Berlin/Amsterdam Sept