Discussion on the different housing with care services that can be provided by the Trust Housing Association to support older people. Contributor: The Trust Housing Association.

1. Housing and Older People
Jennifer Wallace
Supported Housing Manager
Trust Housing Association
jwallace@trustha.org.uk

2. On a scale of 1 – 10, (1= strongly
disagree and 10 = strongly agree),
mark on a post it your response to the
following statements:
• I am aware what different types of older
people’s housing options are available.
• I understand the range of services that
Housing Associations can offer.
• I think that housing has a critical role to
play in the Reshaping Care Agenda.

3. About Trust Housing
Association
• RSL currently providing over 2400
homes to people across Scotland
• We have over 500 staff working
across 24 separate local authority
areas
• We have a specific focus on Older
Peoples Housing and Support
Services provision

4. Current Range of Housing
Options
• Retirement Housing
• Amenity Housing
• Sheltered Housing
• Very Sheltered Housing
• Supported Housing
• Housing with Care
• General Needs

5. Current Range of Services
• Housing Support
• Care at Home
• Day Care
• Intermediate Care Accommodation
• Alarm call and telecare options
• Meals Service
• TEL services e.g. Home Angels

6. Benefits of Current Housing
Options
• Suitably adapted accommodation
• Encourages individuals to maintain
independence
• Alarm call systems and telecare
systems in place as standard
• Communal space for use by tenants
and local community
• Preventative support and security for
tenants and their families

7. Benefits of Current Housing
with Care and Support Services
• Ability to provide a flexible and
responsive service
• Promotes service users independence
• Reduces admissions to long term care
• Supports reablement of service users
• Reduces preventable or unnecessary
admissions to hospital
• Reduces delayed discharge days

8. Future Opportunities…
• Use of developments as ‘hubs’ for a
range of services for local community,
including day care, meals clubs,
response teams
• Use of flats within developments for
intermediate care accommodation/step
up: step down/respite accommodation
• Further development of services such
as Home Angels

9. Thank you!
Any questions?
Contact Details:
Jennifer Wallace, Supported Housing Manager
Trust Housing Association, 12 New Mart Rd, Edinburgh,
EH14 1RL
0131 444 4986 or jwallace@trustha.org.uk

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11. Agenda
Introduction
Who we are
What we do
(Cost)
Service
Questions

12. Who we are
• Part of the TRUST group
• Responding to change
– Sector
– Economy
• Employment for Trust staff
• Familiar face

13. What we do
• Support for NON care services
– Shopping
– Cleaning
– Laundry
• Not just Trust Housing customers

14. Cost INCLUDES
• VAT (£11.46)
• Insurance
• NI & tax
• Training
• Cover – holiday/sickness
• Piece of mind
• Employment

15. WE DO!!!
• Cleaning • Museum visit
• Laundry • Dog walking
• Washing up • Post hospital help
• Vacuuming • End of tenancy clean
• Ironing • Carpet cleaning
• Shopping • Office cleaning
• Window cleaning • Duvet changing

16. Our commitment
• Quality
• Consistency
• Value

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18. Questions?

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