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CEM für heterogene Zielgruppen?

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Torben Haagh
Torben Haagh

Audible bietet Hörbücher für alle Altersklassen an - aber kann das auch für alle zum Erlebnis werden? Welche CX-Technologien und -Strategien setzt das Unternehmen heute ein und was ist für die Zukunft geplant? Britta Backhaus, Head of Customer Development bei Audible, beantwortet u.a. diese Fragen im exklusiven Q&A, das Sie hier kostenlos lesen können: http://bit.ly/CEM-QnA-Slideshare

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CEM für heterogene Zielgruppen?

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