2. Pre-departure guide 2011–2012
Welcome
A very warm welcome to INTO Manchester!
Our INTO centre offers you a wonderful environment in which to learn and
prepare for your time at University and we welcome you to your studies with us.
In your first week you will settle into your accommodation, be enrolled on
your course and meet your course tutors, along with our Student Services team.
You will also meet key contacts from The University of Manchester and be able
to visit the campus so you can see where you intend to progress to at the end
of your programme.
We’ll be doing everything we can to make you feel at home as quickly as
possible. Manchester is a fantastic place to study and live as you’ll find out as you
find your way around our lovely city and get to know our staff and other students
on your course.
I wish you an enjoyable first week and look forward to meeting you.
Best Wishes
Dawn Abbott
Centre Director, INTO Manchester
Choosing a university is one of the most important decisions you will ever make.
You will want to choose a course at a university which is highly-ranked for both
research and teaching, has an international reputation, world-class facilities for
learning and one which is able to provide you with excellent job prospects. At the
same time, you will want to choose a place which is welcoming and provides an
outstanding living environment at an affordable cost.
I firmly believe that The University of Manchester meets and surpasses all of
these demands, and is an exciting and excellent choice for your future studies.
The University is ambitious, with a history of almost 200 years of leadership in
research and teaching.
I wish you the best of luck with your decision and all your future endeavours.
Contents
Dr Tim Westlake
Director of Student Recruitment, Admissions and International Development,
The University of Manchester
Start dates
All students should plan to arrive two days prior to your programme start date –
please ensure you arrive on time!
3. In case of emergency call INTO The University of Manchester on +44 (0) 7907 721 469
Meet the INTO Manchester team
Dawn Abbott Sarah Appleton Charlotte Mole-Morgan Chris Hall
Centre Director Academic Support Receptionist LRC Manager
Manager
Diarmuid Fogarty Sandra Fraser Jerry Warner Emma Williams
Director of Studies – Full Director of Studies EAP Director of Studies Head of Student
Time English Language – Foundation Services
Nicola Francis Sophie Andrews Chris Walmsley Diana Hall
Admissions Team Leader Finance Officer Marketing and Accommodation and
Communications Coordinator Welfare Officer
Contents
Welcome 2 Orientation programme 11
Meet the INTO Manchester Registering for your course 12
team 3 Making the most of your
Before you leave 4 first week 14
Neil Flinders Before you arrive in the UK 5 Social programme 15
Social and Welfare Assistant Arrival at the airport 6 Health and safety 16
Arriving at INTO Manchester 7 Key contacts, useful numbers
Airport collection form 8 and websites 17
Money 10 Maps 18
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4. Pre-departure guide 2011–2012
Before you leave
Checklist – before you leave home
Please make sure you have completed everything on this checklist before you leave home.
As soon as possible:
1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?
2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com?
3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Detail
Form and the Credit Card form.
4. Have you booked your accommodation?
5. Have you checked your passport is valid for at least six months?
6. Have you applied for and received your visa?
One or two weeks before you leave for the UK:
7. Have you organised cash and pound sterling traveller’s cheques to bring with you?
8. Do you know your airline’s luggage allowance and have you packed accordingly?
What to bring with you:
9. Have you packed all relevant original documentation or certified copies including your:
• INTO Offer Letter
• INTO CAS statement – if required
• IELTS certificate or original English Language test result
• ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for
A
example your high school certificate or home university certificates including translations (if
originals are not in English). You will need these to register and enrol on your course and to
extend your visa in the UK when you need to
• Passport and Visa/Identity card
• ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to
B
show the Immigration Officer on arrival at the airport in the UK
10. Have you got your documents for medical registration?
• Immunisation History Book
• UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)
11. Have you put the emergency telephone numbers into your mobile phone
(to be put into your hand luggage)?
12. Do you have:
• Photographs from home?
• Waterproof coat and shoes?
• Addresses, phone numbers and email addresses of friends and family?
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5. In case of emergency call INTO The University of Manchester on +44 (0) 7907 721 469
Before you arrive in the UK
Applying for a UK student visa • The start date is published on your CAS Statement. If you
Most international students from outside the European Union plan to arrive on a different date you must let us know.
who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Border
visa prior to leaving their home country. Agency (UKBA) if you do not arrive on time.
You can check your status on the following website: • If you change your mind and want to study at another
www.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UK
immigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you can
If you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor.
• Student Visitor Visa for courses of six months or less; Changes to your student registration status
• an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who
courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail
• a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course,
courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant
Framework of Reference for Languages (CEFR) – the periods of time.
UK Border agency have assessed this as equivalent
Meeting immigration staff at the airport
to an IELTS score of 4.0 – with no less than 4.0 in
When you arrive at a UK airport, you should be prepared to
each sub-skill;
answer some questions about yourself, including where you
• or a Tier 4 (General) Student visa for courses at Level 3 or
will be staying and what you intend to do during your time in
above on the National Qualifications framework (NQF) at
the UK. You may be asked to undergo a brief, routine health
an institution which is a Highly Trusted Sponsor.
check by the airport doctor, which might include an X-ray.
How will the Points Based System (PBS) affect The health check will take place in a separate room.
my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control.
If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and are
Student visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for a
Studies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40
for you. days. It is a criminal offence to start a course with a different
Applying for your Tier 4 (General) Student visa educational provider before you have applied for your new
visa from the Home Office. We will not be able to register you
to come to the UK
on the course unless you have a valid visa.
When you apply for a Tier 4 (General) Student visa
you must include a Confirmation of Acceptance for To find out more:
Studies (CAS) number. We advise that you check these websites regularly for up to
• We will send your CAS details when you confirm your date and accurate information.
unconditional offer of a place to study and pay your UK Border Agency:
deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/
• Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you
the start of your course. can apply for a visa:
• The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/
Statement’. This will also include important information wheretoapply
needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for
• You can only apply for your visa three months or less international students:
before the start of your course. http://www.ukcisa.org.uk/student/immigration.php
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6. Pre-departure guide 2011–2012
Arrival at the airport, how to
reach the Centre
INTO Manchester can organise your transport Getting from Manchester
from Manchester International Airport to your International Airport:
accommodation. When you receive your
By Taxi
accommodation details we will instruct you to go
If you have not booked your taxi through INTO
to the Arrow Cars Taxi Private Hire desk to meet
Manchester then you should only use the airport
your driver. If you have not requested
approved black taxi service signposted at the airport,
accommodation from INTO Manchester we can still
or go to the Desk “Arrow Cars Taxi Private Hire”.
arrange your transfer. Please complete the attached
Airport Transfer Booking form and return it to INTO. By Bus
The bus transport link through Manchester is
Airport Transfer £35 excellent. The trip from the Airport to the city centre or
The fee is payable to INTO Manchester and will Piccadilly Bus Station takes about 40 minutes and you
be added to your invoice. If you do not wish to can take buses 43 or 105 from outside the airport.
book an INTO Manchester Airport Taxi transfer, the
By Train
following information will help you make your
There is a train station attached to Manchester
own way to Manchester.
Airport and after leaving the arrivals hall you can just
follow the sign for the train station, purchase your
ticket from a machine or the ticket office and then
board your train. There is a train to the city centre
approximately every 20 minutes and the journey
takes around 20 minutes to Manchester Piccadilly.
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7. In case of emergency call INTO The University of Manchester on +44 (0) 7907 721 469
Arriving at INTO Manchester
Arriving in London You should come to the centre on the first working day
after your arrival at 9am to commence your enrolment.
If your flight takes you to London we advise that you
get a transfer to Manchester International Airport. If you arrive on Come to INTO Centre
This means that your luggage will go all the way to Monday Tuesday 9am
Manchester without you having to worry about it and Tuesday Wednesday 9am
often the transfer costs little more than the train or Wednesday Thursday 9am
coach fare from London to Manchester. It is also Thursday Friday 9am
possible to travel from London to Manchester by Friday Monday 9am
train. This takes around 2 hours. Saturday Monday 9am
Please note: INTO Manchester does not organise Sunday Monday 9am
transfers from London to Manchester. INTO
Manchester is situated in the City Centre (see map) You must inform us of your arrival details by
completing the arrival details form, which can
1st Floor Bridgewater House be found on page 8 and 9 of this guide, so that
58/60 Whitworth St we can make arrangements for someone to
Manchester meet you.
M1 6LT
Tel: +44 (0) 161 279 7272 The INTO Centre is a 5 minute walk from our main
residential accommodation New Medlock House and
Please note: the office is closed on Saturdays, you will find a map and directions in your room. If you
Sundays and Bank Holidays. are in homestay accommodation then your host
family will be able to direct you and, if possible,
accompany you on your first day.
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8. Pre-departure guide 2011–2012
✁
Arrival details form
All students MUST complete this arrival details form and return
one week before your course start date by email to admissions.finance@into.uk.com
or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746
Section 1 (compulsory)
Personal details
Family name (surname)
Other/given names (first name)
Email address
Mobile phone number
INTO number (please refer to offer letter)
Section 2 (compulsory)
Arrival details into the UK and confirmation of accommodation
Country flight departs from
Date of arrival in the UK Time of arrival in the UK (am/pm)
Arrival Airport Terminal
Flight number Name of airline
If you are organising your own transfer from the airport:
Arrival date at INTO Manchester: Accommodation/Centre
Arrival time at INTO Manchester (am/pm): Accommodation/Centre
Any special requirements
Please make sure that you book a flight which arrives on the weekend before your course start date. If on
arrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged by
INTO then please provide the address
Section 3 (optional)
Airport transfer booking
Please tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airport
and take you to your accommodation
£35.00 Manchester Airport I do not require an airport transfer
8
9. In case of emergency call INTO The University of Manchester on +44 (0) 7907 721 469
✁
Section 4
If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer
then the following section must be completed
Name of person meeting the student:
Address of person meeting the student:
Mobile telephone number:
Name of parent:
Signature of parent:
Date:
Credit card form
Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will
be taken from the card in addition to the amount stated in section 3 of this form.
CREDIT CARD DETAILS
To enable fees to be debited from your credit card, please complete the details below.
VISA CREDIT MASTERCARD DEBIT
If DEBIT, please specify type:
Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro,
Electron or Visa debit.
Credit/debit card number
/
Card start date —— —— (mm/yy) /
Card expiry date —— —— (mm/yy)
Issue number
Security code
This is the last three digits of the code found on the back of your card.
Cardholder name
Billing address
Please return this form by email to admissions.finance@into.uk.com
or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746
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10. Pre-departure guide 2011–2012
Money
Currency Bank accounts
Currency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months,
One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bank
Notes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK.
£5 and coins to the value of £2, £1, 50p, 20p, 10p, UK banks are open 9am to 4.30pm on weekdays
5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bring
uncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself)
be the target of counterfeiters. We do not advise or arrange for it to be sent, then you can open an
carrying large sums of cash with you on arrival. account at a bank after you have registered on your
We recommend that you bring enough money course. It may also be useful to bring a letter from your
with you to cover the first couple of weeks after bank at home (or some other documentation) to
your arrival – no more than £250 in cash for your confirm your credit status. We will provide you with
immediate needs should suffice. It is safer to bring further information and support on opening accounts
large sums of money in travellers’ cheques, which can during your induction week. In order to open a bank
be cashed in banks, post offices and airports but be account you will need the following:
aware that there is often a minimum commission • your passport
charge. Please avoid carrying large sums of cash or • proof you are a student – we will issue you with an
keeping large amounts in your room for safety official bank letter after registration
reasons. Credit and debit cards are widely accepted • proof of address.
in the UK, MasterCard (Access) and Visa credit cards
For further advice on opening bank accounts in the
being the most common. Diners Club and American
UK, you can visit:
Express are less so. You can withdraw cash from a
www.ukcisa.org.uk/student/bank_account.php
cashpoint machine (also known as an ‘ATM’) if you
have a Personal Identification Number (PIN) for that
Living costs
card. You may want to inform your current bank
that you are going to the UK and to ask if you can It is estimated that a single student will need
use your card here. approximately £650–£750 a month to meet their basic
living expenses. This is just an indication and will alter
depending on your lifestyle and spending habits. It is
important to plan and budget your finances for living in
the UK; it’s not just your course fees you need to think
about. If you want help with planning and budgeting
your finances, the following international student
website may be useful:
www.studentcalculator.org.uk/international/
index.asp
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11. In case of emergency call INTO The University of Manchester on +44 (0) 7907 721 469
Orientation programme
Induction programme
At the start of your course you will receive a full
induction (providing you arrive the weekend before
the start date of the course). This will vary in length
according to which course you will be studying and it
is a great opportunity to meet staff and students and
find out more about INTO Manchester, the University
and the local area. You should attend all sessions.
The induction programme will usually include:
• welcome talks
• information sessions with INTO Student Services
• an English language placement test
• social activities
• a city orientation tour of Manchester
• a campus tour.
The following is an example time table for the September and January orientation programme.
MONDAY TUESDAY WEDNESDAY THUrSDAY FrIDAY
MORNINg 9.00 9.00–11.30 9.00 9.00–11.00 9.00–12.30
NEW ArrIVAL ENgLISH LEVEL TEST NEW ArrIVAL ENgLISH LEVEL TEST NEW ArrIVAL
rEgISTrATION rEgISTrATION rEgISTrATION
10.00–12.30 10.00–12.30 10.00–12.30 9.30–11.30
WELCOME AND MEET WELCOME AND MEET POLICE rEgISTrATION COUrSE
THE DIrECTOrS THE DIrECTOrS INTRODUCTION
LUNCH
AFTErNOON 14.00–16.00 12.00–12.30 14.00–16.00 12.00–12.30 13.00
CITy CENTrE TOUr UNDEr 18’s TALK CITy CENTrE TOUr UNDEr 18’s TALK NEW ArrIVAL
ENgLISH LEVEL TEST
14.00–16.00 14.00–16.00 15.00
QUESTIONS AND QUESTIONS AND NEW ArrIVAL
ANSWEr SESSION ANSWEr SESSION PLACEMENTS
15.00–17.00 POLICE *TIMETABLES TO
15.00–17.00 13.00–15.00 rEgISTrATION BE ISSUED THE
POLICE rEgISTrATION COUrSE FOLLOWINg WEEK
16.00–18.00 15.00–16.00
INTRODUCTION
POLICE rEgISTrATION THE UNIVErSITy
OF MANCHESTEr
WELCOME TALK
EVENINg 17.30–20.30 16.30–19.30 WELCOME MEAL
BOWLINg INTErNATIONAL
SOCIETy (35 MAx –
SIgN UP ESSENTIAL)
Students starting programmes not in September and January will enjoy a shorter orientation programme
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12. Pre-departure guide 2011–2012
Registering for your course
You must come to the INTO Manchester centre to Once you have registered then you will have a
register for your course at 9am on the first working welcome talk by Student Services in which we will
day after your arrival. explain everything you need to know about life in the
You will be met at the reception desk by either a UK and how best to get along in your first few weeks
student ambassador, or a member or the Student with us. The timetable for the rest of the week will
Services team at Bridgewater House who will direct also be explained.
you the registration area where you will meet The next stage of your registration is your English
members of the INTO team. verification test. You will have already provided
On your first day you will meet with the team, have evidence of your English language qualifications and
an induction to INTO Manchester and in the afternoon we will give you an online test so that we can verify
there will be a tour around the City of Manchester. the qualifications which you have already provided.
Things you need to bring with you on your first You will go on to meet your course tutors and receive
day which may also be needed during the rest of your timetables.
your first week: Once you are fully registered on your course, you
• CAS Statement will be able to collect your student ID card at a
• Passport and Visa and Identity card specified time, which you must wear at all times
• Fees (if not already paid) whilst in the centre. This will also give you access to
• IELTS Certificate and Original Qualification the computers and internet in the computer suites.
Transcripts You will then be able to take part in the
• Your address in Manchester information talks and social activities provided during
• An emergency contact name and number your orientation week.
• Patience, an umbrella and a smile
(all invaluable in Manchester).
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13. In case of emergency call INTO The University of Manchester on +44 (0) 7907 721 469
‘The teachers are very friendly and enthusiastic and are always
willing to help the students. The student services team are always
there to answer questions. Neil took me to Manchester Stadium,
and Naomi can help with accommodation.’
Lu Minh Hien
Vietnam
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14. Pre-departure guide 2011–2012
Making the most of your first week
On arrival we will provide you with a free SIM card to Other things to remember:
use in the UK which also has one free international • attend ALL your classes and tutorials
call on it, so you can call home and let your family • always be on time
know you have arrived safely. This will give you cheap • be prepared for your classes
rates to phone internationally and will be much • care for others’ feelings and cultures
cheaper than your current SIM card or any other UK • feel free to ask questions whenever you need to
network providers. • join social events and sports clubs. There are lots
Alternatively, you can always download Skype, a to choose from so ask the INTO staff
free computer programme that allows you to use • keep your accommodation clean and tidy
your computer like a phone and place international • overcome problems by sharing them with your
calls for free to other Skype users. Depending on friends, teachers and INTO staff
your computer, web cameras are also supported. • practise English as much as you can and in as
Please remember that when you arrive in the UK many places as you can
you will have travelled a long way from home and • your academic progress and your behaviour will
although for most of you this will be an exciting time always be monitored
please do remember that your family and friends may
worry about you. Please contact them and let them
know that you are safe!
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15. In case of emergency call INTO The University of Manchester on +44 (0) 7907 721 469
Social programme
INTO Manchester Social programme had an We are keen to help you develop your social network
excellent year in 2010–2011, we need you to make and have included a range of social activities in the
this year even better! Orientation programme – please do sign up for these
We have sports, local trips, further afield trips to as this will be essential to your introduction to INTO
places of historical interest, music clubs, treasure Manchester and the people that will be studying with
hunts and parties, but we need you to get involved to you throughout your time here. You can also form
make them a success! close links and receive vital information through
Please keep yourself up to date by looking at the signing up to the INTO Manchester facebook group.
notice-boards in the first floor reception area.
www.facebook.com/intomanchester
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16. Pre-departure guide 2011–2012
Health and safety
Deciding to study overseas can be an exciting yet when you arrive in the UK is register with a local
daunting opportunity. To ensure that you can make doctor. Full details of how to register at the nearest
the most of this experience, once your arrive in the medical centre will be given to you during your
UK our dedicated student support teams will help induction programme.
you settle in to student life. During your induction
programme they will deliver safety talks, as well as Private Health Insurance
provide you with information about services available Full travel, medical and health insurance is mandatory
to support international students. In the case of an for all INTO Manchester students. Unless proof of
emergency you can always contact a member of the suitable alternative cover is provided during the
team by calling +44 (0) 7907 721 469. application process, Uniplan Insurance will
automatically be added to your course fees.
Before you travel to the UK
It is always advisable to have a health check before Personal Safety
you leave your home country. In some cases, when The UK is a safe place to study and live in. You can
you arrive in the UK you may be asked to produce make your time here as an international student even
health certificates detailing your vaccinations. For safer by using common sense. For practical tips on
example, if you are coming from a tuberculosis (TB) how keep safe during your studies please visit
high-risk area, a chest x-ray report may be required. www.britishcouncil.org/eumd-immigration.htm,
It’s a good idea to carry these documents in your where you can download a copy of ‘First Steps’
hand luggage in case you need to show them UK pre-departure publication.
immigration. For more information visit
www.ukvisas.gov.uk/en/howtoapply/tbscreening Safety in Centre
If you are undergoing any medical treatment, we Safety in the INTO Centre is everyone’s responsibility.
advise you to bring your current prescriptions and a If you see anything that is a cause of concern, please
doctor’s report (translated into English). Similarly if report it to the reception desk and we will ensure that
you wear glasses consider bringing a spare pair with it is dealt with immediately. Please note that smoking
you, or if you wear contact lenses bring a sufficient is not permitted in any public place in the UK and so
supply to use while you are in the UK or a you cannot smoke in the INTO Centre.
prescription (translated into English) to ensure you
can secure a ready supply. Useful websites
British Council – www.educationuk.org
Health services in the UK UKCISA – www.ukcisa.org.uk
If you are coming to the UK as a full-time student on NHS Direct – www.nhsdirect.nhs.uk
a course lasting six months or more, you will be
eligible for free or subsidised treatment in the UK
under the National Health Service (NHS). This means
that you can see a doctor or go to hospital for free.
You only have to pay for prescription medicines,
which is currently £7.40 per item. All you have to do
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17. In case of emergency call INTO The University of Manchester on +44 (0) 7907 721 469
Key contacts, useful numbers
and websites
IMPORTANT TELEPHONE NUMBERS
Please make sure that you put these numbers in your phone:
INTO Manchester Short term budget accommodation
+44 (0) 161 279 7272 Hatters Hostel
Website: +44 (0) 161 236 9500
www.intohigher.com/into-manchester www.hattersgroup.com
Facebook:
www.facebook.com/intomanchester City centre hotels
Twitter: Ibis Hotel, Portland Street
twitter.com/INTO_Manchester www.ibishotel.com
INTO TV: Princess on Portland, Portland Street
www.youtube.com/user/INTOTV www.princessonportland.co.uk
The Palace Hotel, Oxford Road
INTO Emergency number www.palace-hotel-manchester.co.uk
+44 (0) 7907 721 469
Out of office hours for emergency use only Useful websites
To book accommodation:
Emergencies manchester.accommodation@into.uk.com
999 Letter requests:
If you need the Police, Fire Brigade or Ambulance www.intolearningcentre.co.uk
Service in an emergency, the telephone number to call UKBA website:
is 999. If you are unfortunate enough to experience www.ukba.homeoffice.gov.uk/studyingintheuk/
crime, have been involved in an attack or threatened, adult-students
you should report it to the police and INTO. All information regarding studying in the UK and
excellent advice on Budgeting:
Immigration Advisory Service (IAS) www.britishcouncil.org
+44 (0) 207 967 1200 www.Educationuk.org
www.iasuk.org Manchester Airport:
If you have any problems at Immigration Control, +44 (0) 8712 710 711
please call this number for free advice. www.manchesterairport.co.uk
Greater Manchester Police:
Manchester taxi firms +44 (0) 161 856 3320
Arrow Cars Taxi Private Hire National Health Service:
+44 (0) 161 489 8899 www.nhs.uk
Radio Cars UKCISA advice for all International Students:
+44 (0) 161 236 8033 www.ukcisa.org.uk/student/information_sheets.php
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