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Improving care, tackling isolation
    and reducing costs? Can new
technology live up to its promise?

                                           16 May 2012

  This event is kindly supported by the New Dynamics of Ageing
                                                  #tech4care
Welcome
             Baroness Sally Greengross

                                        Chief Executive
                                                ILC-UK


This event is kindly supported by the New Dynamics of Ageing
                                                #tech4care
The New Dynamics of Ageing
             Research Programme

                                          Alan Walker
                                       Director
The New Dynamics of Ageing Research Programme


  This event is kindly supported by the New Dynamics of Ageing
                                                  #tech4care
THE NEW DYNAMICS OF AGEING RESEARCH
            PROGRAMME
              2005-13




           ALAN WALKER
  DIRECTOR OF THE NDA PROGRAMME
THE NEW DYNAMICS OF AGEING RESEARCH
            PROGRAMME
   The NDA is a multidisciplinary research
   collaboration to both investigate the new dynamics
   of ageing and the various influences shaping them;
   and to show how their consequences can be
   managed to achieve the maximum benefits for older
   people and society
    ESRC, EPSRC, BBSRC, MRC, AHRC
    Budget = £22 million
    2005 – 2013
    35 projects, 136 senior researchers, 29 post docs,
      22 PhDs, 128 others
THE NEW DYNAMICS OF AGEING RESEARCH
            PROGRAMME
  PROGRAMME OBJECTIVES
   Generate new knowledge: life course influences,
    changes and increasing diversity in meaning and
    experience of ageing
   To encourage and support the development of new
    multi- and interdisciplinary perspectives on ageing
   To encourage comparative research and provide new
    opportunities for UK science to link with other countries
   To support a new generation of multidisciplinary
    researchers
   To provide a sound evidence base for policy, practice
    and product development so that research contributes
    to well-being and quality of life
THE NEW DYNAMICS OF AGEING
          RESEARCH PROGRAMME
www.newdynamics.group.shef.ac.uk
Is technology for older people cost
 effective? Do we know and does it
                           matter?
                                         Mark Hawley
              Professor of Health Services Research
                              University of Sheffield

  This event is kindly supported by the New Dynamics of Ageing
                                                  #tech4care
Is technology for older people cost-
                     effective?
              Do we know and does it matter?

                                  Mark Hawley
                              University of Sheffield



01/06/2012 © The University of Sheffield
Cost-effectiveness


                                              Cost
                                           Health gain




01/06/2012 © The University of Sheffield
Technology for Older People


• Assistive Technology
• Information and Communication
  Technology
• Smart homes
• Telecare
• Telerehabilitation
• Telehealth

01/06/2012 © The University of Sheffield
Ageing and Technology
                               Blaschke et al, Br J Social Work 2009

• Assistive Technology
      • Behaviour monitoring, telehealth, smart homes
      • „no clear evidence at present that any one technology
        will be both efficient and cost-effective‟

• ICTs
      • Email, internet, chat rooms, on-line support,
        videoconferencing
      • „ little evidence to date to address the cost-benefit
        analysis in this area‟



01/06/2012 © The University of Sheffield
Smart home technology
                               Martin et al Cochrane review 2009




• „dearth of well-designed studies‟
• „does not provide significant evidence‟




01/06/2012 © The University of Sheffield
Telecare
                               Barlow et al J Telemed Telecare 2007



      • „insufficient rigorous evidence about the
        effects of alert systems such as fall detectors
        and community alarms on either individual or
        system outcomes‟




01/06/2012 © The University of Sheffield
Telerehabilitation
                               Kairy et al Disability and Rehabilitation 2009




• „some preliminary evidence of potential
  cost savings for the healthcare facility‟




01/06/2012 © The University of Sheffield
Telehealth
                               Canadian Agency for Drugs and Technology
                               in Health 2008



• Most studies found that telehealth was
  cost saving from the healthcare system
  perspective
• Studies of poor quality therefore evidence
  not strong




01/06/2012 © The University of Sheffield
Does it matter?


• Ageing population & increasing prevalence
  of long-term conditions
• Increased emphasis on self-care but
  reduction in family care
• Static or reducing public sector budgets




 01/06/2012 © The University of Sheffield
Ageing population


25.00%

20.00%

15.00%                                       1970
                                             2000
10.00%
                                             2050
                                      2050
 5.00%
                                    2000
 0.00%                            1970
          65+ years
                      80+ years
„support ratio' = working age population divided by
pensionable age population
  • 2002 – 3.35
  • 2011 - 3.10
  • 2021 - 3.09
  • 2031 - 2.53
  • 2050s - < 2.2 in the 2050s
Long-term conditions
                                                                         Heart Failure

• Over 15 million people in                                              Chronic
  England have a Long-Term                                               Obstructive
  Condition (LTC)                                                        Pulmonary
                                                                         Disease

• The treatment and care of                                              Diabetes
  those with LTCs accounts
  for around 70% of total                                                Stroke
  health and social care spend                                           Chronic Pain

                                                                         etc.....
Department of Health: Raising the Profile of Long Term Conditions Care
A Compendium of Information
NICE (National Institute for Health
                               and Clinical Excellence)



• Cost per QALY (Quality-adjusted life year)




                                 £20,000 - £30,000

01/06/2012 © The University of Sheffield
Telecare


• „insufficient rigorous evidence about the effects
  of alert systems such as fall detectors and
  community alarms on either individual or system
  outcomes‟



             1.6 million people in UK with telecare




01/06/2012 © The University of Sheffield
Telehealth


• Most studies found that
  telehealth was cost
  saving from the
  healthcare system
  perspective
• BUT studies of poor
  quality therefore
  evidence not strong                         5000 current telehealth
                                              users in England


  01/06/2012 © The University of Sheffield
Some factors

• Traditions of health vs social care
• Government policy and investment
• Scale of investment required vs
  uncertainty of cost savings
• Lack of proven service and business
  models for large-scale deployment
• Staff and user acceptance

                             http://malt.group.shef.ac.uk/

01/06/2012 © The University of Sheffield
Is technology for older
                               people cost-effective?

• Do we know?


• Does it matter?




01/06/2012 © The University of Sheffield
What impact does telehealth have
        on long-term conditions
                  management?

                                Dr Nick Goodwin
                           Senior Fellow, Health Policy
                                       The King‟s Fund

 This event is kindly supported by the New Dynamics of Ageing
                                                 #tech4care
The role of ICTs in ageing well

                              Leela Damodaran
              Professor of Participative Design and
                             Change Management
                          Loughborough University


This event is kindly supported by the New Dynamics of Ageing
                                                #tech4care
ILC-UK, NDA and the Actuarial Profession debate “Improving care, tackling
 isolation and reducing costs? Can new technology live up to its promise?”
            Staple Inn Hall, High Holborn, London. 16th May 2012.



       The role of ICTs in ageing
                  well
              Can new technology live up to its promise?



           Leela Damodaran and Wendy Olphert
 Department of Information Science, Loughborough University
NDA Project gestation
2005              NDA First Call for proposals: (only 2 projects were funded in the first
round of          NDA ).

Nov 2007          Submission of outline bids for Collaborative Research Projects (CRP)

Dec 2007          Invitation to submit a full proposals for CRP

Mar 2008          Submission of full proposals for a CRP

Oct 2008          Funding awarded for CRPs

Jan 2009          CRP project work began!

Feb/Mar 2012      Pulling it all together.....

Apr/June 2012     Dissemination and Exploitation

Apr 1st 2012 -    Impact
Mar 31st 2013



                                                                                        48
Contents
• Defining features of the NDA programme

• Overview of NDA technology projects

     - Components in common
     - Outputs/outcomes of investments in technology
       projects
     - Policy implications

• Forward strategies to promote implementation of NDA
  outcomes and recommendations.

.


                                                        49
Defining Features of the NDA
•   Recognition that complex multi-faceted issues of ageing
    demand a multi disciplinary approach.

•   Innovation of the preparatory network grant - (adopted in the
    form of a catalyst grant on LLWB programme).

•   Central role of older people as research participants.

•   Research user engagement from early stages in the research
    process.

•   Policy formulation as an integral component
    of the project work.




                                                                    50
NDA Technology Projects
1.   Mappmal, hospitalfoodie: Multidisciplinary Approaches to a Prototype for Prevention of Malnutrition in
     Older People: Products, Places, People and Procedures.

2.   SomnIA: Optimising Quality of Sleep Among Older People

3.   Design for Ageing Well: Improving the Quality of Life for the Ageing Population Using a Technology
     Enabled Garment System

4.   TACT3 – Tackling Ageing Continence through Theory, Tools and Technology

5.   Envision – envision to envision: Innovation in Envisioning Dynamic Biomechanical Data to Inform
     Healthcare and Design Practice

6.   Making the Kitchen Easier: Transitions in Kitchen Living

7.   NANA: Novel Assessment of Nutrition and Ageing

8.   Sus-IT: Sustaining IT Use by Older People to Promote Autonomy and Independence

9.   Safety on Stair: Biomechanical and Sensory Constraints of Step and Stair Negotiation in Old Age




                                                                                                       51
Components in Common
• End user engagement
• Collaborative exploration of issues and
   potential solutions
• Co-design of prototypes and demonstrators
• Early engagement of users of research
• Motivating/facilitating adoption of solutions
  through demonstrators and prototypes
• Sharing emerging findings with policy-makers



                                                  52
Outputs/Outcomes of Investments
•   Prototypes e.g.
     –   Hospitalfoodie – a food and nutrition management system
     –   Musical pillow and background lighting unit to promote quality of sleep
     –   Wearable technologies in activewear to encourage healthy exercise and social engagement
•   Demonstrators e.g.
     –   Adaptivity framework – identifying appropriate accessibility options for computer users
     –   Software tool to support envisioning of biomechanical/movement data
•   Training aids e.g.
     –   An on-line resource where the voices, experiences and actions of older people enhance existing
         guidance on kitchen design across the life course
     –   Tailor made exercise training – to enhance the competence and confidence of older people to
         mitigate both the reality and fear of falls.
•   Design tools and toolkits e.g.
     –   Measurement toolkit for capture of data on nutrition, cognition, physical and mental health.
     –   Inclusive design guide to publicly accessible toilets
     –   Design concept catalogue
•   Engaged research users (including older people, service providers, designers, developers etc.)
•   Policy recommendations



                                                                                                        53
Benefits from the Investment
              •   Individuals:
                   – More autonomy/independence
                   – Better health, safety and wellbeing
                   – Improved quality of life
              •   Providers and developers of services and
                  equipment:
                   – Better match to needs of older people
 £7 million        – Greater uptake of technology
 research          – Fewer „failures‟
investment    •   Society:
                   – Improved social inclusion
                   – Economic benefits
                   – Sustainability




                                                             54
Policy Implications
•   Application of technology needs to meet the expressed
    needs of older people.

•   Ensuring older people stay engaged in design and
    planning.

•   Encouraging attention to research findings and their
    implications.

•   Eliciting solutions from business, government and third
    sector.

•   Changing hearts and minds of many
    stakeholders.

•   Promoting investment.

                                                              55
So, can new technology live up to
          its promise?
Yes............
    the NDA research evidence
shows
      that it has the potential to do so
                  but......
        only as part of an integrated
          sociotechnical strategy

                                           56
Forward Strategies to Exploit NDA
            Research


  • Promote awareness of
    needs

  • Whose responsibility?

                               57
Meeting Needs of Older People
    Needs include:
    • Informed decision making and control
    • Affordability (actual or perceived)
    • Social inclusion
    • Addressing concerns about
     - privacy
     - security of data
     - stigmatization (being seen to need support -
       relates to appearance of devices)
    • Adequate support in the community
    • ICT skills/confidence and access
                             (Damodaran & Olphert 2010)
Whose Responsibility?


  Individual   Private sector?
   citizens?




Government     Agencies/Third
(central and      sector?
   local)?




                                 59
How do we Move Forward
Todays debate:
• Develop a compelling vision of Ageing Well;

• A widely shared vision;

• Robust and well-found policies (to support and promote
  implementation of the vision);


• Strategic alliances, partnerships and collaborations


• Leadership!

                                                           60
Strategic Alliances and
•
                 Partnerships
     Policy makers
•    BBC
•    Business sector
•    Third Sector
•    Education and Healthcare
•    Professional bodies

    – all have an important part to play in achieving a
            „joined-up‟ strategy for Ageing Well


                                                      61
The Big Choice:
Strategy planning and preparation

               or

     Crisis-driven decisions?




                                    62
We have the technology, the research know-how,
 the expertise – and the precedent of bringing
  together relevant parties to achieve societal
 change e.g. the Digital Switchover support for
 older people – lets get off the starting blocks




                                               63
Ready to go...




                 64
Thank You
           for listening!

              Acknowledgements
Funding from the ESRC‟s New Dynamics of Ageing Programme
              (Grant Number RES-353-25-0008)




                                                           65
Can technology improve care?


                                    David Sinclair
   Assistant Director, Policy and Communications
                                         ILC-UK


This event is kindly supported by the New Dynamics of Ageing
                                                #tech4care
Can technology improve care?


 David Sinclair, International Longevity Centre -
 UK



  The International Longevity Centre-UK is an independent, non-partisan think-tank
     dedicated to addressing issues of longevity, ageing and population change.
The role for new technologies


    134 years ago– first two way
     phone call made

    In 2000 – ½ world had never
     owned a phone

    By 2007 ½ the world had a
     mobile phone

    It took 75 years for telephones
     to reach 50 million users

    It took 4 years for the internet to
     reach 50 million

    The International Longevity Centre-UK is an independent, non-partisan think-tank
       dedicated to addressing issues of longevity, ageing and population change.
Google knows! Location Based Services




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
My Society/Fixmystreet.com




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Tripadvisor for Care Homes




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Ocado for care




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Technology to facilitate active ageing


 Volunteering

 Gradual Retirement
   (slithers of time)

 Opportunities for fun

 Opportunities to
   participate in society
                                                          http://www.flickr.com/photos/richardstubbs/593367
                                                          9919/sizes/m/in/photostream/



The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Web facilitating access to Information and
Advice

• More confident consumers of care with raising
  expectations rather than patients
• More tests available online/instant response
  (telehealth/care/monitoring)
• Greater access to information about conditions
  (accuracy?)
• Expectations to become more focused on “fix
  it”, prevent it, cure it?
• Growth in health tourism. What about care tourism?
  (Travelodge/recuperation in Spain)

The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Challenge 1: Usability




 The International Longevity Centre-UK is an independent, non-partisan think-tank
    dedicated to addressing issues of longevity, ageing and population change.
Usability




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Challenge 2: Motivating and inspiring the older
  population

“But how much smaller do
 we want a phone?”

Some/many do want new
 technology but: “I don‟t
 want to live in a smart-
 home – I‟d rather be dead”                                     http://www.flickr.com/photos/un_photo/5
                                                                832685007/sizes/z/in/photostream/



   The International Longevity Centre-UK is an independent, non-partisan think-tank
      dedicated to addressing issues of longevity, ageing and population change.
Challenge 3: Can’t continue to ignore the
ethical issues

Moral and ethical
 debates – cant afford
 to ignore them
Must help older people
 choose technology
 when it is right for
 them (tagging/urine
 tests)
Privacy

The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Challenge 4: Technology wont tackle the
fundamental problems

The first rule of any technology used in a business is
  that automation applied to an efficient operation
  will magnify the efficiency. The second is that
  automation applied to an inefficient operation will
  magnify the inefficiency.


   Bill Gates
(Let‟s get the basics right first!)



The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Challenge 5: Digital Exclusion




                                                                                 Quarter 4: 2011:
                                  Q 4 2011: 8.2                                  8.2 million never
   million n
                                                                                 used the internet

         Proportion of age cohorts ever having used the internet (Source: ONS)




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Challenge 6: No culture of private purchase of
health/care technologies

 Personalisation?

 Access to
   information and
   advice?

 But Health Apps are
   biggest growth area                          http://www.flickr.com/photos/thousandshipz/4679235/sizes/m/in/phot
                                                ostream/

   for Iphone.
The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Policy implications


Usability: Perhaps we need a legislative approach?
Or would this constrain innovation?

Inspiring and engaging the older consumer: How
can we tackle “its not for me”

Addressing ethics: Need to be more up front with
consumers about the use of technology



The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Complacency about technology: Technology is a
tool. But not a magic bullet.

Digital Exclusion: Do we need compulsion? Can we
nudge?

Creating a culture of private purchase: Need
healthcare technology on the BBC breakfast sofa.



The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Contact



                                                                      David Sinclair
                                             Head of Policy and Research
                                   International Longevity Centre – UK


                                                  davidsinclair@ilcuk.org.uk
                                                                 Twitter.com/ilcuk
                                                         Twitter.com/sinclairda
The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Panel Debate and Q&A
• Is technology a red herring. Will it really save money and
  improve costs?
• Why has healthcare technology not reached the consumer at
  the same speed as other consumer technologies?
• What can we learn from the NDA and other research
  presented today to improve access to technology?
• How can we create a market for new products and convince
  people to buy them?
• Will personalisation drive greater demand for new products
  and new technology?
• How can we deal with some older people’s hesitation to use
  technology (and should we?)
Improving care, tackling isolation
    and reducing costs? Can new
technology live up to its promise?

                                           16 May 2012

  This event is kindly supported by the New Dynamics of Ageing
                                                  #tech4care

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ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs? Can new technology live up to its promise?

  • 1. Improving care, tackling isolation and reducing costs? Can new technology live up to its promise? 16 May 2012 This event is kindly supported by the New Dynamics of Ageing #tech4care
  • 2. Welcome Baroness Sally Greengross Chief Executive ILC-UK This event is kindly supported by the New Dynamics of Ageing #tech4care
  • 3. The New Dynamics of Ageing Research Programme Alan Walker Director The New Dynamics of Ageing Research Programme This event is kindly supported by the New Dynamics of Ageing #tech4care
  • 4. THE NEW DYNAMICS OF AGEING RESEARCH PROGRAMME 2005-13 ALAN WALKER DIRECTOR OF THE NDA PROGRAMME
  • 5. THE NEW DYNAMICS OF AGEING RESEARCH PROGRAMME The NDA is a multidisciplinary research collaboration to both investigate the new dynamics of ageing and the various influences shaping them; and to show how their consequences can be managed to achieve the maximum benefits for older people and society  ESRC, EPSRC, BBSRC, MRC, AHRC  Budget = £22 million  2005 – 2013  35 projects, 136 senior researchers, 29 post docs, 22 PhDs, 128 others
  • 6. THE NEW DYNAMICS OF AGEING RESEARCH PROGRAMME PROGRAMME OBJECTIVES  Generate new knowledge: life course influences, changes and increasing diversity in meaning and experience of ageing  To encourage and support the development of new multi- and interdisciplinary perspectives on ageing  To encourage comparative research and provide new opportunities for UK science to link with other countries  To support a new generation of multidisciplinary researchers  To provide a sound evidence base for policy, practice and product development so that research contributes to well-being and quality of life
  • 7. THE NEW DYNAMICS OF AGEING RESEARCH PROGRAMME www.newdynamics.group.shef.ac.uk
  • 8. Is technology for older people cost effective? Do we know and does it matter? Mark Hawley Professor of Health Services Research University of Sheffield This event is kindly supported by the New Dynamics of Ageing #tech4care
  • 9. Is technology for older people cost- effective? Do we know and does it matter? Mark Hawley University of Sheffield 01/06/2012 © The University of Sheffield
  • 10. Cost-effectiveness Cost Health gain 01/06/2012 © The University of Sheffield
  • 11. Technology for Older People • Assistive Technology • Information and Communication Technology • Smart homes • Telecare • Telerehabilitation • Telehealth 01/06/2012 © The University of Sheffield
  • 12. Ageing and Technology Blaschke et al, Br J Social Work 2009 • Assistive Technology • Behaviour monitoring, telehealth, smart homes • „no clear evidence at present that any one technology will be both efficient and cost-effective‟ • ICTs • Email, internet, chat rooms, on-line support, videoconferencing • „ little evidence to date to address the cost-benefit analysis in this area‟ 01/06/2012 © The University of Sheffield
  • 13. Smart home technology Martin et al Cochrane review 2009 • „dearth of well-designed studies‟ • „does not provide significant evidence‟ 01/06/2012 © The University of Sheffield
  • 14. Telecare Barlow et al J Telemed Telecare 2007 • „insufficient rigorous evidence about the effects of alert systems such as fall detectors and community alarms on either individual or system outcomes‟ 01/06/2012 © The University of Sheffield
  • 15. Telerehabilitation Kairy et al Disability and Rehabilitation 2009 • „some preliminary evidence of potential cost savings for the healthcare facility‟ 01/06/2012 © The University of Sheffield
  • 16. Telehealth Canadian Agency for Drugs and Technology in Health 2008 • Most studies found that telehealth was cost saving from the healthcare system perspective • Studies of poor quality therefore evidence not strong 01/06/2012 © The University of Sheffield
  • 17. Does it matter? • Ageing population & increasing prevalence of long-term conditions • Increased emphasis on self-care but reduction in family care • Static or reducing public sector budgets 01/06/2012 © The University of Sheffield
  • 18. Ageing population 25.00% 20.00% 15.00% 1970 2000 10.00% 2050 2050 5.00% 2000 0.00% 1970 65+ years 80+ years
  • 19. „support ratio' = working age population divided by pensionable age population • 2002 – 3.35 • 2011 - 3.10 • 2021 - 3.09 • 2031 - 2.53 • 2050s - < 2.2 in the 2050s
  • 20. Long-term conditions Heart Failure • Over 15 million people in Chronic England have a Long-Term Obstructive Condition (LTC) Pulmonary Disease • The treatment and care of Diabetes those with LTCs accounts for around 70% of total Stroke health and social care spend Chronic Pain etc..... Department of Health: Raising the Profile of Long Term Conditions Care A Compendium of Information
  • 21. NICE (National Institute for Health and Clinical Excellence) • Cost per QALY (Quality-adjusted life year) £20,000 - £30,000 01/06/2012 © The University of Sheffield
  • 22. Telecare • „insufficient rigorous evidence about the effects of alert systems such as fall detectors and community alarms on either individual or system outcomes‟ 1.6 million people in UK with telecare 01/06/2012 © The University of Sheffield
  • 23. Telehealth • Most studies found that telehealth was cost saving from the healthcare system perspective • BUT studies of poor quality therefore evidence not strong 5000 current telehealth users in England 01/06/2012 © The University of Sheffield
  • 24. Some factors • Traditions of health vs social care • Government policy and investment • Scale of investment required vs uncertainty of cost savings • Lack of proven service and business models for large-scale deployment • Staff and user acceptance http://malt.group.shef.ac.uk/ 01/06/2012 © The University of Sheffield
  • 25. Is technology for older people cost-effective? • Do we know? • Does it matter? 01/06/2012 © The University of Sheffield
  • 26. What impact does telehealth have on long-term conditions management? Dr Nick Goodwin Senior Fellow, Health Policy The King‟s Fund This event is kindly supported by the New Dynamics of Ageing #tech4care
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  • 46. The role of ICTs in ageing well Leela Damodaran Professor of Participative Design and Change Management Loughborough University This event is kindly supported by the New Dynamics of Ageing #tech4care
  • 47. ILC-UK, NDA and the Actuarial Profession debate “Improving care, tackling isolation and reducing costs? Can new technology live up to its promise?” Staple Inn Hall, High Holborn, London. 16th May 2012. The role of ICTs in ageing well Can new technology live up to its promise? Leela Damodaran and Wendy Olphert Department of Information Science, Loughborough University
  • 48. NDA Project gestation 2005 NDA First Call for proposals: (only 2 projects were funded in the first round of NDA ). Nov 2007 Submission of outline bids for Collaborative Research Projects (CRP) Dec 2007 Invitation to submit a full proposals for CRP Mar 2008 Submission of full proposals for a CRP Oct 2008 Funding awarded for CRPs Jan 2009 CRP project work began! Feb/Mar 2012 Pulling it all together..... Apr/June 2012 Dissemination and Exploitation Apr 1st 2012 - Impact Mar 31st 2013 48
  • 49. Contents • Defining features of the NDA programme • Overview of NDA technology projects - Components in common - Outputs/outcomes of investments in technology projects - Policy implications • Forward strategies to promote implementation of NDA outcomes and recommendations. . 49
  • 50. Defining Features of the NDA • Recognition that complex multi-faceted issues of ageing demand a multi disciplinary approach. • Innovation of the preparatory network grant - (adopted in the form of a catalyst grant on LLWB programme). • Central role of older people as research participants. • Research user engagement from early stages in the research process. • Policy formulation as an integral component of the project work. 50
  • 51. NDA Technology Projects 1. Mappmal, hospitalfoodie: Multidisciplinary Approaches to a Prototype for Prevention of Malnutrition in Older People: Products, Places, People and Procedures. 2. SomnIA: Optimising Quality of Sleep Among Older People 3. Design for Ageing Well: Improving the Quality of Life for the Ageing Population Using a Technology Enabled Garment System 4. TACT3 – Tackling Ageing Continence through Theory, Tools and Technology 5. Envision – envision to envision: Innovation in Envisioning Dynamic Biomechanical Data to Inform Healthcare and Design Practice 6. Making the Kitchen Easier: Transitions in Kitchen Living 7. NANA: Novel Assessment of Nutrition and Ageing 8. Sus-IT: Sustaining IT Use by Older People to Promote Autonomy and Independence 9. Safety on Stair: Biomechanical and Sensory Constraints of Step and Stair Negotiation in Old Age 51
  • 52. Components in Common • End user engagement • Collaborative exploration of issues and potential solutions • Co-design of prototypes and demonstrators • Early engagement of users of research • Motivating/facilitating adoption of solutions through demonstrators and prototypes • Sharing emerging findings with policy-makers 52
  • 53. Outputs/Outcomes of Investments • Prototypes e.g. – Hospitalfoodie – a food and nutrition management system – Musical pillow and background lighting unit to promote quality of sleep – Wearable technologies in activewear to encourage healthy exercise and social engagement • Demonstrators e.g. – Adaptivity framework – identifying appropriate accessibility options for computer users – Software tool to support envisioning of biomechanical/movement data • Training aids e.g. – An on-line resource where the voices, experiences and actions of older people enhance existing guidance on kitchen design across the life course – Tailor made exercise training – to enhance the competence and confidence of older people to mitigate both the reality and fear of falls. • Design tools and toolkits e.g. – Measurement toolkit for capture of data on nutrition, cognition, physical and mental health. – Inclusive design guide to publicly accessible toilets – Design concept catalogue • Engaged research users (including older people, service providers, designers, developers etc.) • Policy recommendations 53
  • 54. Benefits from the Investment • Individuals: – More autonomy/independence – Better health, safety and wellbeing – Improved quality of life • Providers and developers of services and equipment: – Better match to needs of older people £7 million – Greater uptake of technology research – Fewer „failures‟ investment • Society: – Improved social inclusion – Economic benefits – Sustainability 54
  • 55. Policy Implications • Application of technology needs to meet the expressed needs of older people. • Ensuring older people stay engaged in design and planning. • Encouraging attention to research findings and their implications. • Eliciting solutions from business, government and third sector. • Changing hearts and minds of many stakeholders. • Promoting investment. 55
  • 56. So, can new technology live up to its promise? Yes............ the NDA research evidence shows that it has the potential to do so but...... only as part of an integrated sociotechnical strategy 56
  • 57. Forward Strategies to Exploit NDA Research • Promote awareness of needs • Whose responsibility? 57
  • 58. Meeting Needs of Older People Needs include: • Informed decision making and control • Affordability (actual or perceived) • Social inclusion • Addressing concerns about - privacy - security of data - stigmatization (being seen to need support - relates to appearance of devices) • Adequate support in the community • ICT skills/confidence and access (Damodaran & Olphert 2010)
  • 59. Whose Responsibility? Individual Private sector? citizens? Government Agencies/Third (central and sector? local)? 59
  • 60. How do we Move Forward Todays debate: • Develop a compelling vision of Ageing Well; • A widely shared vision; • Robust and well-found policies (to support and promote implementation of the vision); • Strategic alliances, partnerships and collaborations • Leadership! 60
  • 61. Strategic Alliances and • Partnerships Policy makers • BBC • Business sector • Third Sector • Education and Healthcare • Professional bodies – all have an important part to play in achieving a „joined-up‟ strategy for Ageing Well 61
  • 62. The Big Choice: Strategy planning and preparation or Crisis-driven decisions? 62
  • 63. We have the technology, the research know-how, the expertise – and the precedent of bringing together relevant parties to achieve societal change e.g. the Digital Switchover support for older people – lets get off the starting blocks 63
  • 65. Thank You for listening! Acknowledgements Funding from the ESRC‟s New Dynamics of Ageing Programme (Grant Number RES-353-25-0008) 65
  • 66. Can technology improve care? David Sinclair Assistant Director, Policy and Communications ILC-UK This event is kindly supported by the New Dynamics of Ageing #tech4care
  • 67. Can technology improve care? David Sinclair, International Longevity Centre - UK The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 68. The role for new technologies  134 years ago– first two way phone call made  In 2000 – ½ world had never owned a phone  By 2007 ½ the world had a mobile phone  It took 75 years for telephones to reach 50 million users  It took 4 years for the internet to reach 50 million The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 69. Google knows! Location Based Services The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 70. My Society/Fixmystreet.com The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 71. Tripadvisor for Care Homes The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 72. Ocado for care The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 73. Technology to facilitate active ageing  Volunteering  Gradual Retirement (slithers of time)  Opportunities for fun  Opportunities to participate in society http://www.flickr.com/photos/richardstubbs/593367 9919/sizes/m/in/photostream/ The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 74. Web facilitating access to Information and Advice • More confident consumers of care with raising expectations rather than patients • More tests available online/instant response (telehealth/care/monitoring) • Greater access to information about conditions (accuracy?) • Expectations to become more focused on “fix it”, prevent it, cure it? • Growth in health tourism. What about care tourism? (Travelodge/recuperation in Spain) The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 75. Challenge 1: Usability The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 76. Usability The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 77. Challenge 2: Motivating and inspiring the older population “But how much smaller do we want a phone?” Some/many do want new technology but: “I don‟t want to live in a smart- home – I‟d rather be dead” http://www.flickr.com/photos/un_photo/5 832685007/sizes/z/in/photostream/ The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 78. Challenge 3: Can’t continue to ignore the ethical issues Moral and ethical debates – cant afford to ignore them Must help older people choose technology when it is right for them (tagging/urine tests) Privacy The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 79. Challenge 4: Technology wont tackle the fundamental problems The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency. Bill Gates (Let‟s get the basics right first!) The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 80. Challenge 5: Digital Exclusion Quarter 4: 2011: Q 4 2011: 8.2 8.2 million never million n used the internet Proportion of age cohorts ever having used the internet (Source: ONS) The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 81. Challenge 6: No culture of private purchase of health/care technologies  Personalisation?  Access to information and advice?  But Health Apps are biggest growth area http://www.flickr.com/photos/thousandshipz/4679235/sizes/m/in/phot ostream/ for Iphone. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 82. Policy implications Usability: Perhaps we need a legislative approach? Or would this constrain innovation? Inspiring and engaging the older consumer: How can we tackle “its not for me” Addressing ethics: Need to be more up front with consumers about the use of technology The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 83. Complacency about technology: Technology is a tool. But not a magic bullet. Digital Exclusion: Do we need compulsion? Can we nudge? Creating a culture of private purchase: Need healthcare technology on the BBC breakfast sofa. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 84. Contact David Sinclair Head of Policy and Research International Longevity Centre – UK davidsinclair@ilcuk.org.uk Twitter.com/ilcuk Twitter.com/sinclairda The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 85. Panel Debate and Q&A • Is technology a red herring. Will it really save money and improve costs? • Why has healthcare technology not reached the consumer at the same speed as other consumer technologies? • What can we learn from the NDA and other research presented today to improve access to technology? • How can we create a market for new products and convince people to buy them? • Will personalisation drive greater demand for new products and new technology? • How can we deal with some older people’s hesitation to use technology (and should we?)
  • 86. Improving care, tackling isolation and reducing costs? Can new technology live up to its promise? 16 May 2012 This event is kindly supported by the New Dynamics of Ageing #tech4care

Hinweis der Redaktion

  1. ANOTHER CONSEQUENCE – ISSUE FOR SOCIETYAnother consequence of the growing older population is the growing number of people with long-term conditions, such as heart failure, COPD etc. (STATISTICS) So this is a huge issue for society - the government, for the NHS and for local councils, and as the older population grows, this issue will only become more acute
  2. 2006 -Innovation of Preparatory Networks by ESRC.2006 -Our bid for funding for a “prepnet” succeeded.Nov 2006 – Oct 2007 12 month network “Adapting support to sustain autonomy: understanding the implications of changing capabilities for older ICT users” – todevelop a proposal for a collaborative research project (CRP)