In 2014, the Federal Authority for Government HR's annual forum was focused on developing organisational capability and performance. The event gathered strategic leaders and top HR professionals from government, public and private sector organisation from across the GCC to explore approaches to driving human capital excellence. The 4th annual FAHR International Forum in 2014 addressed the following topics: ► Nationalisation and the Retention Challenge – Debating Strategies to Retain National Talent ► The New Talent Realities for the GCC – What Expo 2020 Means for Talent ► Employee Engagement – Moving Beyond Satisfaction Measurement to Strategic Alignment ► Linking Human Capital Management to Business Performance ► Developing Leadership Pipelines In the GCC For Sustainable Growth ► Creating an Effective Performance Management Culture ► The Tip Of The Iceberg: Identifying and Developing High-Potential Talent For Business Growth ► Succession Planning in the Public Sector – Managing Internal Pools of Talent ► Employee Wellness: Can It Be the Secret To Improving Performance and Preventing Absenteeism?

1. HE Dr Ali Sebaa Al Marri
Executive President
Mohammed Bin Rashid
School of Government
Regional Leaders in Human Capital Development
Ahmad Al-Doobi
VP – Talent Management
Etisalat
Abdulrahman Saqr
SVP – Human Resources
First Gulf Bank
Abdullah Alhomeadan
Assistant CEO
STC Group
Fareda Abdullah
VP – Human Capital
Majid Al Futtaim
Meshari Al Bannai
VP – Human Resources
Dubai Airports
Dr. Mansoor Anwar,
Director - Medical &
Occupational Health
du
Othman Al-Haddi
Chief HR Officer
Saudi Binladin Group
www.fahrforum.com
Featuring International Keynote
Speeches from Public Sector
Veterans and Thought Leaders
Keynote Address
HE Humaid Al Qatami
UAE Minister of Education
Chairman, Federal Authority for Government Human Resources
29 – 30 April 2014
Sheikh Rashid Hall • Dubai International Convention and Exhibition Centre
#FAHRforum
Groups Discounts
Available
– See Registration Page
Organised bySilver sponsor Media Partner
Under the Patronage of
HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum
Crown Prince of Dubai
Simultaneous
Translation
Available
HE Abdullah Ahmed Al Saleh
Undersecretary for Foreign Trade
UAE Ministry of Economy
HE Mohamed Ali Al Bastaki
Assistant Undersecretary
for Community Affairs
UAE Ministry of
Presidential Affairs
Robert Lavigna
Assistant Vice Chancellor
and Director of HR at
University of Wisconsin,
USA, Author of the Book
“Engaging Government
Employees”
Lord Ian Blair
Commissioner of
London’s Metropolitan
Police (2005 – 2008)
Henry G. Jackson
CPA President & Chief
Executive Officer SHRM

2. www.fahrforum.com
Dear Colleagues,
It is a great pleasure to welcome you to the 2014 FAHR International Forum, one of the most prominent events of
its kind in the region, and the world, in terms of content, speakers and participants, as well as the timeliness of the
highlighted issues and topics.
Earlier this year, the United Arab Emirates launched its national agenda for the next seven years, to serve as a
roadmap to be followed by the nation at this important stage preceding the World Expo 2020.
The national agenda is based on a firm foundation, derived from reality, and summarises the vision and trends of the wise leadership
of the United Arab Emirates, led by His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the UAE, and His Highness Sheikh
Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai.
It is evident that the agenda focuses on human capital as a tool and a goal. Human capital is the cornerstone and main driver to
achieve the objectives of the country. This is an aspiration set by the nation’s leadership and is at the top of their priorities, in which
empowerment, Emiratisation of jobs, healthcare and education will help in achieving the maximum levels of satisfaction and happiness
for the people of the UAE.
The Forum is a global platform that gathers people of great expertise and pioneers to share insights, best practices and innovations in
the development of human capital. Its topics and speakers have been carefully selected to reflect the importance of this event.
Finally, we look forward to welcoming our delegates to the Forum in April.
Yours Sincerely
HE Humaid Al Qatami
UAE Minister of Education
Chairman, Federal Authority for Government Human Resources
Join Over 300 HR and Business Leaders To:
 Be inspired by public sector veterans on issues of culture,
leadership and engagement
 Learn the latest best practice from the region’s top
employers on human capital development and performance
 Stay ahead of the curve with an exclusive study of talent
predictions for 2020 and beyond
 Align your human capital strategies with those of the federal
government and national agenda
 Meet colleagues and peers to exchange insights and
expand your network
Who Should Attend
The Forum is a meeting point for leaders from the public
and private sectors including:
 Director Generals / CEOs
 VPs, Directors and Senior Managers
 Heads of Human Resources / Learning and Development
 Heads of Emiratisation / Nationalisation
 Heads of Recruitment / Talent Acquisition
 Heads of Talent Management / Training
Welcome Note
Partnerships
Align Your Organisation with the Initiatives of the UAE Federal Government in Human
Capital
Partnering with the Forum will show extended support and commitment to developing
national human capital and business capabilities and will align with and contribute to the
UAE National Agenda.
It will establish your business as a market leading brand in nationalisation and creates a
strong image of your company’s commitment to the community.
The Forum also presents an ideal opportunity to start new relationships or develop existing
ones with public sector HR executives and business leaders.
A limited number of partnership and exhibition opportunities are available. Contact
Ben Jones for details on tailored packages to meet your needs on +971 4 407 2432 or
partnerships@fahrforum.com

3. 09.00 Registration and Networking
10.00 UAE National Anthem followed by Opening Remarks
10.15 FAHR Welcome Address followed by Key Sponsor
Recognition
HE Humaid Al Qatami, UAE Minister of Education
Chairman, Federal Authority for Government Human
Resources
HE Humaid Al Qatami was appointed
Minister of Education in May 2009 and
Chairman of the Federal Authority for
Government Human Resources in the
same year. He was previously Minister of
Health from 2006 - 2009. He obtained his masters in
administration from Western Michigan University, USA.
He is currently Chairman of the Board of Trustees of the
Hamdan bin Rashid Al Maktoum Award for Distinguished
Academic Performance as well as the Sharjah Voluntary
Award. He is also Chairman of the Board of Directors of
Emirates Transport.
10.30 Culture, Values and Change: The Nature of
Transformational Leadership
Lord Ian Blair of Boughton
Commissioner of London’s Metropolitan
Police (2005 – 2008)
Lord Blair was appointed Commissioner
of the Metropolitan Police just months
before the 2005 terrorist attacks in London. His tenure
as Britain’s top police officer was marked by change and
turmoil in the force. Lord Blair’s police career spanned
35 years and included several senior leadership
positions.
He was one of the architects of the community support
officer scheme and changes in neighbourhood policing.
He found himself at the centre of a number of political
controversies, but significantly he also presided over
an overall fall in London crime rates and a nationwide
overhaul of counter-terrorism strategy.
Lord Blair is now co-director of a training programme for
senior police officers and writes regularly for the likes
of Prospect and New Statesman. He has a long and
established portfolio of public speaking and lectures
including the Dimbleby Lecture in 2005 and speeches
for the public and private sectors.
11.30 Interview with Lord Ian Blair
11.45 Morning Networking Break
12.15 The New Talent Realities for the GCC: What Expo
2020 Means for Talent
With the UAE gearing up to host the world-class event,
and an expected 250,000 job opportunities to be
created, there will be a ripple effect on the entire region.
One of the major implications will be on attracting and
retaining talent. This session forecasts the future talent
trends in the UAE and wider GCC for 2020.
David Jones and Radhika Punshi, Authors of
“Unlocking the Paradox of Plenty”
12.45 Nationalisation and the Retention Challenge:
Debating Strategies to Retain National Talent
• Why do Nationals leave? Challenging the belief that
money is the main driver behind high turn-over
• How understanding values and culture can contribute
to retention strategies
• If it is not the money, can development programmes be
the key to retaining a National workforce?
• Reviewing best practices in retention programmes
from public and private sectors
Ahmad Al-Doobi, VP – Talent Management, Etisalat
Abdulrahman Saqr, SVP – Human Resources, First
Gulf Bank
Mohamed Al Qedrah, Head of National Initiatives,
Standard Chartered Bank
Abdullah Alhomeadan, Assistant CEO, STC Group
Moderated by:
Essa Al Mulla, ‎Deputy Director, Emirates National
Development Programme
13.30 Networking Lunch
14.30 Developing Leadership Pipelines In the GCC for
Sustainable Growth
• Developing leadership behaviours aligned to
organisation’s vision, values and culture
• Understanding the lifecycle of leadership – identify
potential and future leaders, assessing leadership
skills and developing and measuring capabilities
• Integrating future business ambitions into the set of
competences equipping National leaders
15.00 The Tip Of The Iceberg: Identifying and Developing
High-Potential Talent for Business Growth
• What HiPo programmes can do and the process of
identifying High Potentials
• Preparing managers to drive stronger employee
engagement with High Potentials
• Development strategies focusing on big bets to
develop their personal brand and truly stand out
• Defining the role of HR in supporting the process
Fareda Abdullah, VP - Human Capital and Corporate
Communications, Majid Al Futtaim Ventures
15.45 Close of Day One
www.fahrforum.com
Day One Tuesday 29 April 2014

4. Day Two Wednesday 30 April 2014
08.30 Registration and Networking
09.30 Leveraging the Power of Employee Engagement in the
Public Sector
Based on his book “Engaging Government Employees” the
first to focus specifically on the challenges of improving
engagement in the unique environment of government and
public sector organisations, Robert will discuss how to
improve employee engagement in including:
• What employee engagement is and why it matters,
particularly in public sector settings
• How to measure engagement, and analyse and act on
engagement survey results
• The key drivers of employee engagement
• What public sector organisations have done to improve
and sustain engagement
Robert Lavigna
Assistant Vice Chancellor and Director of
HR at University of Wisconsin, USA
Bob Lavigna has more than 30 years
of experience leading public sector
HR organisations and programmes. As
Assistant Vice Chancellor for HR, he directs the full range
of centralised HR activities for a university ranked among
the world’s top 25 research institutions and has more than
29,000 employees.Bob was previously Vice President of
the Partnership for Public Service, a nonprofit organization
dedicated to improving HR effectiveness in government. He
is a past president of the International Public Management
Association for HR.
10.30 Creating an Effective Performance Management Culture
• What causes a culture where appraisals and performance
management process are not valued nor undertaken
consistently
• Turning mind-sets around to leverage and improve
performance outcomes for the organisation
• Engaging line managers and the workforce to foster a
culture of quality performance feedback
Meshari Al Bannai, VP Human Resources, Dubai Airports
11.00 Morning Networking Break
11.30 A Journey of Change: HR‘s Role in Sustaining Change
for Successful Talent Strategy Execution
• Outlining the broader definition of change management
• Assessing readiness levels to change and developing
capabilities to bridge the gaps
• Ensuring all stakeholders understand where the
organisation is and what it is changing to with target
results
• Discussing the role of business leaders in sustaining
change and how HR can support the drive
Hosam Al-Yousof, Senior Vice President, Chief of Staff,
National Commercial Bank
12.00 Employee Engagement: Moving Beyond Satisfaction
Measurement to Strategic Alignment
• Reviewing the strategic benefits of a highly engaged
workforce
• Understanding the need for a behavioural based
engagement strategy
• Aligning your engagement programme with your strategy
to gain cultural insights to drive change
• Exploring the need for a communication strategy to
support engagement initiatives - getting line managers on
board
Dana Al Hafeed, Vice President – Human Resources META,
Mars
12.30 Succession Planning in the Public Sector: Managing
Internal Pools of Talent
• Developing an internal talent pipeline and a multi-skilled
agile workforce
• Aligning succession planning to your people strategy with
talent predication tools
• Mitigating flat structures in the public sector: horizontal
movement and redefining hierarchies
13.00 Afternoon Networking Break
Book Signing Session with Robert Lavigna
First 20 Delegates to Book Receive A Free Copy of Robert
Lavigna’s “Engaging Government Employee”
13.30 From Front Line to Bottom Line: Linking Individual
Performance to Organisational Objectives
• Bridging the disconnect between organisation vision and
the work on the front line
• Translating corporate objectives into meaningful
individual performance goals
• Putting performance planning programs to work in an
approach that drives improved performance
Othman Al-Haddi, Chief HR Officer, Saudi Binladin Group
14.00 Employee Wellness: Can It Be the Secret To Improving
Performance and Preventing Absenteeism?
• Preventing absenteeism through effective employee
welfare and health programmes – making the business
case
• Creating an organizational culture that promotes health
and wellness
• Ensuring HR and organisations processes and operation
promote health and wellness
• Working with rewards, insurance providers, line managers
and finance for a successful programme
Mansoor Anwar, Director - Medical & Occupational Health,
du
14.30 Linking Human Capital Management to Business
Performance
• Measuring output of people resources against business
objectives to drive optimum business performance and
efficiency
• Setting organisational KPIs and cascading them down to
divisional and individual levels
• Pay-for-performance: integrating organisational
performance goals with the pay and reward mechanism
Ergham Albachir, Head of HR, Waha Capital
15.00 Lunch and Close of Forum
www.fahrforum.com
www.fahrforum.com
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Simultaneous Translation Available
‫المؤتمر‬ ‫في‬ ‫الفورية‬ ‫الترجمة‬ ‫تتوفر‬
29 – 30 April 2014
Sheikh Rashid Hall • Dubai International Convention and Exhibition Centre
‫الـمـعـارض‬ ‫و‬ ‫لـلـمـؤتـمـرات‬ ‫الدولي‬ ‫دبـي‬ ‫مـركـز‬ • ‫راشـد‬ ‫الشيـخ‬ ‫قـاعـة‬
#FAHRforum
www.fahrforum.com
register@iirme.com IIR Holdings Ltd.
P.O Box 9428, Dubai, UAE
+971 4 335 2437 +971 4 335 2438
Five Easy Ways to Register / ‫للتسجيل‬ ‫سهلة‬ ‫طرق‬ ‫خمس‬
The FAHR International Forum
‫الدولي‬ ‫البشرية‬ ‫الموارد‬ ‫مؤتمر‬
29 - 30 April 2014
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‫قبل‬ ‫احجز‬
17 February 2014
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24 March 2014
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