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Knowledge Across Borders
Accelerate Building Trust to Unleash Innovation




                    Martha G Russell
             Innovation Ecosystems Network
         Stanford Media X led Research Initiative

                    October 7, 2010
Martha G Russell
•   Public-private partnerships – for science, technology & development
     – Tecnopolis, MAMTech, IC2 Institute, Incubators linking SMEs to Value Chain,
       CSATA, Agricultural Experiment Station, UNIDO

•   Research consortia: University – Industry IDR Research initiatives for
    education, research and outreach
     –   Microelectronic and Information Sciences Center
     –   Center for the Development of Technology Leadership
     –   Burnt Orange Productions
     –   IC2 Institute (Innovation, Creativity, Capital) Think and Do Tank

•   Technology Transfer, Marketing and Organizational Change
     – Internet2 Sociotechnical Summit, 1999
     – Brand relationships, Retail messaging, Youth markets
Although people can communicate anywhere,
   anytime, it’s difficult for anyone to have all the
   insights necessary at any one time for major
   decisions on the complex global issues




Innovation takes at least two.
Team skills are required.
There are winners and loosers.
The Innovation Ecosystems Network (IEN) brings together an
international interdisciplinary team that seeks to develop and
diffuse novel data and tools for understanding the catalytic impact
of regional ICT experiments.
Innovation Ecosystems & Value Co-Creation
                       Innovation Ecosystems Transformation Framework




A dynamic innovation ecosystem is characterized by a continual realignment of synergistic relationships of people, knowledge, and resources that promote
harmonious growth of the system in agile responsiveness to changing internal and external forces.
Innovation Ecosystems refer to the inter-organizational, political, economic, environmental, and technological systems through which a milieu conducive to
business growth is catalyzed, sustained, and supported.
Value is co-created for the innovation ecosystem through events, impacts and coalitions/networks that emerge from a shared vision of the desired
transformations. Data-driven metrics measure, track and visualise the transformation, empowering interaction with feedback for the shared vision.

                                                        www.innovation-ecosystems.org
Research Problem/Questions

 Theme: How can data-driven visual social network analysis
 provide insights on innovation ecosystems?

 We look for insights that can be used to:
 • Identify and empower influential individuals for critical actions
 • Connect components to catalyze the evolution of the ecosystem
 • Develop and implement programs (meetings, funding, initiatives) to foster
   co-creator networks
 • Communicate complexity to co-create vision
 • Measure and transform an innovation ecosystem

 How do co-creation networks enable local/regional ROI on
 innovation investments made for globalization?

 Work in progress!
 www.innovation-ecosystems.org
Structure of the presentation
• Innovation models are changing
• The places of innovation are changing
• Preliminary results from
  – Executive Women in Tech-Based Companies
  – Investments into and from China
  – Norway
• Value Co-Creation
Models of innovation


                                                                                           eClusters !
                                                                                  Collaborative
                                                                                  Innovation
                                                               Open innovation-   Networks- Gloor
                                                               Chesbrough 2003    2005
                                           Strategic
                                           Innovation- Hamel
                                           and Prahalad 1994

                    End-user Innovation-
                    von Hippel 1986



Economic Innovation
(producer innovation)-
Schumpeter 1934
Innovation Ecosystems
Silicon Valley                                                           Norway
The highest concentration of                                             National and regional level
entrepreneurial high-tech                                                innovation systems and
companies in the world;                                                  policies & support

                                                                                 Government-Academia-
STANFORD:
Entrepreneurial management                                                            Industry relations
Federal funding for fundamental research                                       The network of Norwegian universities and
Problem-oriented laboratories                                                          polytechnics, technology centers,
Faculty leaves and industry affiliates                                                                        programs,
                                                                                                 and other operations…
Students as inventors, disseminators, and workforce
Encouraging student entrepreneurship on campus …
Silicon Valley dense but ad hoc social networks and
                                                         Knowledge
nearby planting ground for ideas, startups, &
funding
                                                      Innovation Ecosystem
                                                           NetworksResources
                                                       People                                Transformation

             Shared vision
Infrastructure for Resource Flows
                         - - - Relationships
 The Way We USED to Think About Organizations      New Organizational Chart Based on Relationships




 Relationship-Focused Co-Creation Infrastructure
                                                            (Companies are interlocked through
                                                            key people – information flow,
                                                            norms, mental models.(Davis,1996)


                                                            (Visual) Social Network Analysis
                                                            “. . . allows investigators to gain new
                                                            insights into the patterning of social
                                                            connections, and it helps
                                                            investigators to communicate their
                                                            results to others.“ (Freeman, 2009)
Relationship Interlocks
• Executives and key employees
    – Transfer of technologies and knowledge, professional networks, business
      culture, value-chain resources

• Directors
    – US Fortune 500 firms interlocked (shared directors) with average 7 other firms
        • Corporate governance embedded and filtered through social structures
               – Executive compensation, strategies for takeovers, defending against takeovers
        •   Gerald F. Davis, “The Significance of Board Interlocks for Corporate Governance,” Corporate Governance 4:3, 1996


• Investors and service providers
    – Awareness of external forces, competitive insights, resource leverage

• Relationship interlocks provide
    – Social relationship “filter” for governance, information flow & norms
    – Transfer of implicit and explicit know-how
    – Mental models

                                                                                          http://fusionenterprises.ca/Business_Training.php
Archetypes of Social Business
                                    Design

• Ecosystem – a community of
  connections
• HiveMind – a socially
  calibrated mindset of
  individuals
• Dynamic Signal - the constant
  multi-faceted means of
  collaboration
• Metafilter- a method of
  finding signals in vast amounts
  of noise
Social Roles in Social Media

          •   Answer person
               – Outward ties to local isolates
               – Relative absence of triangles
               – Few intense ties

          •   Reply Magnet
               – Ties from local isolates often inward only
               – Sparse, few triangles
               – Few intense ties

           Discussion person
                Ties from local isolates often inward only
                Dense, many triangles
                Numerous intense ties

                                                              Journal of Social Structure
              “Visualizing the Signatures of Social Roles in Online Discussion Groups”
                         http://www.cmu.edu/joss/content/articles/volume8/Welser/
Through personal relationships
companies have interconnects
http://www.fabcats.org/owners/feeding/info.html   http://www.flickr.com/photos/manpsing/2618332693/




              Passive Learning                                                Active Learning
Traditional Data Gathering Methods




http://www.flickr.com/photos/tomatoskin/1339929731/
Have to react QUICKLY




http://www.flickr.com/photos/clydeorama/3495284608/
Data to measure/track innovation?
     Social      News           Organizations
     Media




              Federation

  Private       Visualization
   Data

                   Analysis
                   Mining
IEN Dataset
                                                                                                                     Global dataset, includes China




                   Updated quarterly with 20% growth each quarter




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves”
Technical
Martha Report. Media X, Stanford University, Feb.2010.
Making Relationships Visible




Willie Framework, OPAALS, 2010.
Data for Visualization & Knowledge Crystallization




  Accessing Data Streams about Innovation   Building a Dataset on Innovation




  Crystallisation Through Visualisation                 The Card-Mackinlay-Shneiderman visualisation
                                                        reference model:(Card et al., 1999; Miksch,
                                                        2005)
Towards Actionable Co-Creation Insights
Relationship interlocks structure            We apply these methods and tools to
resource flows for co-creation.              better understand how local/regional
                                             investments made for globalization can
Openly accessible data provides              return benefits to the local region.
directional results. Data can be federated
to co-create datasets.
Visual network analysis
 • Reveals co-creation relationships                  Make complex relationships known for
    • People, companies, funding                            sharing and co-creation
• Reveals patterns of co-creation
    •   Existing edges and potential links
• Provides analytical opportunities
    •   Augment dataset with data from
        multiple sources, if needed
• Communicates complex relationships
  to diverse groups




                                                   Johari Window, Joseph Luft and Harry Ingham, 1955
Place of innovation
                                                                                   Innovation
                                                                                  Acceleration
                                                                                   Networks !

                                                                                  Innovation
                                                                                  Cluster- Yim
                                                                  Regional
                                                                                  2008, 2002
                                                                  Innovation
                                                                  Systems-
                                           Clusters- Porter
                                                                  Metcalfe 1995
                                           1998, Saxenian
                                           1994

Menlo Park (Research Park) 1948, Stanford Industrial Park 1951,
Research Triangle Park 1959


 Localized concentrations -
 Marshall 1890
.




                  Technology-based companies - worldwide, Dec 2009


     35,000 companies include:
     Sectors: Advertising, biotech, cleantech, consulting, ecommerce, enterprise,
     games_video, hardware, legal, mobile, network_hosting, public relations,
     search, security, semiconductor, software, web, other firms serving these.

     Investment profiles from Ltd to public, financing rounds identified
     Merger & Acquisition profiles

Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves”
Technical Report. Media X, Stanford University, Feb.2010.
.




.   Employees in technology-based companies - worldwide, Dec 2009




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves”
Technical Report. Media X, Stanford University, Feb.2010.
.




                            Technology-based companies – worldwide
                             by employee size and sector, Dec 2009




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves”
Technical Report. Media X, Stanford University, Feb.2010.
Number of European Technology-based companies
                      Dec 2009




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves”
Technical Report. Media X, Stanford University, Feb.2010.
.

    Number of European Technology-based companies
              by employee size, Dec 2009




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves”
Technical Report. Media X, Stanford University, Feb.2010.
Number of European Technology-based companies
                  By sector, Dec 2009




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves”
Technical Report. Media X, Stanford University, Feb.2010.
European Technology-based companies
         By sector and number of employees, Dec 2009




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves”
Technical Report. Media X, Stanford University, Feb.2010.
Distance


    Old




   New
The new maps may be
based on the connections
- rather than on distance.
Example: Executive Women
     in Technology-Based Companies
• National dependence on science, technology, math for
  competitiveness
• Shortage of women entering, staying, leading
• In tech-based companies,
   – roughly 8 % executives are women
• Cleantech sector lowest
   – Fewer women in: enterprise, semiconductor and mobile
• Biotech sector highest
   – More women in public relations, legal, consulting



What interventions can attract more women to leadership
  positions in technology-based companies?
Type of Networks Company Executives, Investors
    And Board Members in Technology-Based Companies




            Figure 1: Point-to-Point                                     Figure 2: Tree              Figure 3: Complex Tree




       Figure 4: Simple Star                 Figure 5: Complex Star                  Figure 6: Mesh                 Figure 7: Complex Mesh


Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Networks of Female and Male Executives
                       in Companies in the Clean Tech Sector




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Networks of Female and Male Executives
                        in Companies in the Biotech Sector




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Networks of Female and Male Executives
                  in Companies in the Public Relations Sector




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Networks of Female and Male Executives
                     in Companies in the Web Services Sector




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Networks of Female Executives
                                    in Companies – All Sectors




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
CTOs
  the CTO of doctr.com                           CTO at Hemarina                                      Vice President
                                                 Co-founder of                                        Engineering at Survey
                                                 HEMARINA                                             Monkey




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
CTOs – R&D Execs
                                                                                                          Advisor at
       Chief Software Editor at                            Principal Research                             PlaceBlogger
       Yandex                                              Scientist at Yahoo!                            Was a VP at
                                                                                                          Netscape and AOL, a
                                                                                                          senior director of
                                                                                                          Product Development
                                                                                                          at Yahoo




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Creative                                                               CMOs – Biz Dev
Director of User                                      Product Marketing                              VP, Marketing at Loopt
Experienceof Kosmix                                   Manager at Google                              Was VP Marketing at
Was Principal UI                                      Worked in Public                               Project Playlist
Designer at Bebo                                      Relations at Apple,
                                                      Marketing at Tiny
                                                      Pictures,




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
CEOs
                                               CEO of Piazzza        CEO of NUS Enterprise at
                                               worked at Facebook on the National University of
  CEO of SeedCamp                              their News Feed Team Singapore
  was part of the                                                    Was Managing Director,
  Venture team at 3i                                                 Investments, of Bio*One
                                                                     Capital Pte Ltd




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Board Members
                                                                             CEO of FON USA and
          Advisor at Betwyx                            Co-Chair Disney Media president of the US Advisory
          Was VP, Western                              Networks and          Board
          Sales at Glam                                President, Disney-ABC Board of Directors of Posit
          Media.                                       Television Group      Science, Sabrix,
          Was VP of sales at                                                 AccountNow, Danger,
          MySapce                                                            QuinStreet, The Threshold
                                                                             Group and the Board of
                                                                             Directors of the NVCA




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Founders
                                                             Founder/CEO
                                                             SmartWork Network
            Founder of
            TinyMassive
                                                                                                            Co-founded Flickr
            Formerly COO
                                                                                                            Ran Yhoo Tech Dev
            Wireless @
                                                                                                            group
            Realhome.com
                                                                                                            Co-founded Brickhouse
                                                                                                            Now product Officer at
                                                                                                            Hunch




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Founders
                                               Founder of Google                                   CEO and Founder of
                                               Webmaster Central                                   LiveHit
   Co-founder at
                                               Now works for Ignition                              Was Vice President of
   23andMe
                                               Partners as an                                      Products and Marketing
                                               „entrepreneur in residence‟                         at Piczo




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
Investors
                                                                                                        Invested in Fluidinfo; The
       Investor at                                                                                      Extrodinaries; Factual;
       InnerRewards                        A Partner with Accel Partners                                Vizu;Square; Vurve;
       Was executive                       Board at Wetpaint; Trulia;                                   Fluidinfo; ChallengePost;
       digital strategist                  Kosmix; Jaser Design;                                        Airship Ventures; Joobili;
       at Johnson &                        Imperva; Forescout; Glam                                     Dopplr; Wee Web
       Johnson                             Media




Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
NETWORKS MATTER
Apricots and Walnuts
What is
                      Silicon Valley?

                      The highest concentration of
                      entrepreneurial high-tech companies
                      in the world
In 2009 nearly 50%
of US VC went to
Silicon Valley’s.

SV is characterized
by dense networks
of innovation.
Silicon Valley
   Number of technology companies by sector – High proportion are small cos (startups)




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves”
Technical Report. Media X, Stanford University, Feb.2010.
Example: Chinese International Investments
               Context of Investments into/from China
                                                                              Socially constructed dataset, in English, openly
                                                                                      available– all challenges in China

                               Socially                                                 Innovation Ecosystems Dataset:
                             Constructed
                                Data                                        •323 technology-based companies with one or
                                                                            more locations in China
                                                                            •42 Chinese, 77 foreign investment firm
                Social                                                      •Investment into China US$ 5.4 B
               Network                                                      •Investment originating from China
               Analysis                                                     US$ 3.1 B

                                                                                                 Insights explored:
                                         Insights into
                                          Innovation
                                                                            The flow of financial resources into and out of
                                                                            China

                                                                            More illustrative than descriptive/prescriptive
                                                                            results



Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell, A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation
Ecosystem, Journal of Networks, Fall, 2010.                    Innovation Ecosystem Network
More Specific: Context of eCIS sector
                                  eCommerce and electronic security=
              eCommerce, software search, network hosting, mobile, games &video, enterprise




                                                                                             Initial Data Analysis:
                                                                                    53% (113) of the Chinese companies
                                        Socially
                                      Constructed                                   from eCIS business sector
                                         Data
                                                                                    50 % (66) of the foreign companies
                                                                                    are from the eCIS business sector
                         Social
                        Network                                                                Toward Insights about:
                        Analysis

                                                                                         Patterns and differences in the
                                                  Insights into                        characteristics of investment flows
                                                   Innovation
                                                                                              into and from China




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell, A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation
Ecosystem, Journal of Networks, Fall, 2010.                    Innovation Ecosystem Network
HARVEST
                                                                                                        Investments from Chinese
                                                                                                            (making investments)




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell, A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation
Ecosystem, Journal of Networks, Fall, 2010.                   Innovation Ecosystem Network
CULTIVATION
                                                                                                    Investments into China
                                                                                                       (receiving investments)




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell
A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation Ecosystem, Journal of Networks, Fall, 2010.
                                                           Innovation Ecosystem Network
Emerging Chinese business clusters linked
          by firms’ relatioships




Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell
A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation Ecosystem, Journal of Networks, Fall, 2010.
Topline Findings

       • Cultivation / Harvesting modes - value co-
         creation
       • Chinese interlocks at the investment firm level
               – Government-led investment firms
               – Knowledge of government guarantees
               – Investments in firms that return benefits to China
       • Global interlocks at both investment firm and
         enterprise levels
       • Opportunity network & value co-creation
http://successbeginstoday.org/wordpress/wp-content/unexpected2.jpg
http://www.slowtrav.com/blog/chiocciola/Geirangerfjord.jpg
Example: Norwegian Tech-based Companies
Their Branch Offices and Their Financial Orgs




                           Example view to IEN dataset in Gephi. Companies are selected
                           with keyword search “Norway + Norwegian;” the funding
Links show relationships   organizations associated with those companies are added Nodes
                           represent companies and their investors; edges indicate resource
                           flows. The network layout is created with Yifan Hu Multilevel
     PRELIMINARY           algorithm and nodes are inflated according to their indegree, i.e.
                           the number of the connected investors.
Advisors & Investors Expand Access
Investors leverage co-creation
opportunities with investments in
multiple companies. Intl companies not
shown.

Companies leverage value co-creation
opportunities through relationships with
multiple investors. Some investors are
international.

Timeline analysis of investment events
reveals patterns of co-investment – an
indication of intention to co-create value
and, perhaps, stimulus programs.




                         IEN Dataset, July 2010
International Relationships for
Value Co-Creation
Huge opportunities for
international
relationships lie 2 & 3
degrees out from
Norwegian companies




                            IEN Dataset, July 2010

 Example view to IEN dataset for keyword search. Nodes represent companies and their previous and current
 employees. The network layout is created with Fruchterman Reingold algorithm and nodes are inflated according to
 their outdegree. Protocols for anonymity are evolving.
Globalization of Innovation Ecosystems




Norwegian tech-based
companies with financing
are more likely to have
networked relationships.

Norwegian tech-based
companies have access to
global relationships
through current board
members, investors, and        IEN Dataset, July 2010
key personnel.
Discussion & Takeaways


Knowledge crystallization provides co-creation feedback loop: also support for
interventions, action research, policy analysis.

Visualizations reveal multidimensional complexities.

SNA metrics highlight patterns of ecosystem relationships.

Technically, our framework for tracking, processing and visualizing data enables
the parallel uses of various state of the art analysis tools.

Data sources abound and can be federated for co-creation of analytical & actionable
insights. Collaborations are welcome.

Discovering the story behind numbers and their visualizations requires context,
perspective, interaction and iteration!

www.innovation-ecosystems.org
What do we know to ask?
What can we learn that we don’t
         know to ask?
                                                 Make complex relationships known for
                                                       sharing and co-creation




                http://4.bp.blogspot.com/_qFju91K89HM/SxRpABd1DTI/AAAAAAAABjw/6LaSJfjfk-I/s1600/Unexpected_Guests.jpg
Innovation Ecosystems Network
•       Martha G Russell, PhD, martha.russell@stanford.edu
         – Sr. Research Scholar, HSTAR Institute
         – Associate Director, Media X at Stanford University

•       Neil Rubens, PhD, neil@hrstc.org
         – Assistant Professor, Graduate School of Information Systems
         – University of Electro-Communications, Tokyo

•       Jukka Huhtamäki, jukka.huhtamaki@tut.fi
         – Researcher, Lecturer
         – Hypermedia Laboratory (HLab) of Tampere University of Technology (TUT).

•       Kaisa Still, PhD, kaisastill@yahoo.com
         – Knowledge Management Specialist
         – Beijing DT Electronic Technology Co., Ltd

    •    Mario Gastel, mariogastel@zeelandnet.nl
          – Graduate student, Texas Advertising, UT Austin
          – Fulbright Scholar (2009-11)
    •    Jiafeng (Camilla) Yu, camillayu@gmail.com
          – M.A. in Advertising in Planning Track
          – The University of Texas at Austin

                                                   http://www.innovation-ecosystems.org
Appendix
IEN Work in Progress
Regional case studies are underway:
      •Cap Digital, Paris
      •Birmingham Science Park Aston
      •New York City Media Labs

Recent & Future presentations
July 31, Huangshan, China, “A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation
Ecosystem,” International Symposium on eCommerce and Internet Security 2010.

August 2, 2010, Hong Kong University of Science and Technology, “Identifying Value Co-creation in Innovation
Ecosystems Using Social Network Analysis,” Inaugural Lecture: Innovation Forum.

August 5, 2010, University of Electro-Communications, Tokyo, Japan, “Leveraging Social Media for Analysis of
Business Networks in Regional Technology Development.”
September 14-17, 2010, Nokia, Finland, “Social Networks and Co-creation in Innovation Ecosystems,” EBRF 2010.

September 18-19, 2010, Beijing, China, “Innovation Ecosystems: New Insights with Network Approach,” Beijing First
Global World City Conference.
October 5, 2010, Skei, Norway, “Innovation Ecosystems in Traditional and Changing Cultures: Examples from
Minnesota and Silicon Valley”, Norwegian Information Technology Forum.
October 7, 2010, Olso, Norway, “Knowledge Across Borders: Accelerate Building Trust to Unleash Innovation,”
Business Institute.
October 22, 2010, Madrid, Spain, “Using Social Media to Leverage Triple Helix Insights in Innovation Ecosystems,”
Workshop at Triple Helix Conference VIII, October 12, 2010, Madrid, Spain.
November 7-10, 2010, Austin, TX, “Using Data-Driven Social Network Analysis for Insights on Innovation and Change,”
INFORMS, Austin, TX.
November 14 – 17, 2010, Sacramento, CA, “Social Media Conversations and Value Networks in the Green-tech
Innovation Ecosystem,” 2010 Behavior, Energy and Climate Change Conference.
Collaboration is invited.
Let’s Get Started!
Martha.Russell@stanford.edu   68

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Knowledge Across Borders

  • 1. Knowledge Across Borders Accelerate Building Trust to Unleash Innovation Martha G Russell Innovation Ecosystems Network Stanford Media X led Research Initiative October 7, 2010
  • 2. Martha G Russell • Public-private partnerships – for science, technology & development – Tecnopolis, MAMTech, IC2 Institute, Incubators linking SMEs to Value Chain, CSATA, Agricultural Experiment Station, UNIDO • Research consortia: University – Industry IDR Research initiatives for education, research and outreach – Microelectronic and Information Sciences Center – Center for the Development of Technology Leadership – Burnt Orange Productions – IC2 Institute (Innovation, Creativity, Capital) Think and Do Tank • Technology Transfer, Marketing and Organizational Change – Internet2 Sociotechnical Summit, 1999 – Brand relationships, Retail messaging, Youth markets
  • 3. Although people can communicate anywhere, anytime, it’s difficult for anyone to have all the insights necessary at any one time for major decisions on the complex global issues Innovation takes at least two. Team skills are required. There are winners and loosers.
  • 4. The Innovation Ecosystems Network (IEN) brings together an international interdisciplinary team that seeks to develop and diffuse novel data and tools for understanding the catalytic impact of regional ICT experiments.
  • 5. Innovation Ecosystems & Value Co-Creation Innovation Ecosystems Transformation Framework A dynamic innovation ecosystem is characterized by a continual realignment of synergistic relationships of people, knowledge, and resources that promote harmonious growth of the system in agile responsiveness to changing internal and external forces. Innovation Ecosystems refer to the inter-organizational, political, economic, environmental, and technological systems through which a milieu conducive to business growth is catalyzed, sustained, and supported. Value is co-created for the innovation ecosystem through events, impacts and coalitions/networks that emerge from a shared vision of the desired transformations. Data-driven metrics measure, track and visualise the transformation, empowering interaction with feedback for the shared vision. www.innovation-ecosystems.org
  • 6. Research Problem/Questions Theme: How can data-driven visual social network analysis provide insights on innovation ecosystems? We look for insights that can be used to: • Identify and empower influential individuals for critical actions • Connect components to catalyze the evolution of the ecosystem • Develop and implement programs (meetings, funding, initiatives) to foster co-creator networks • Communicate complexity to co-create vision • Measure and transform an innovation ecosystem How do co-creation networks enable local/regional ROI on innovation investments made for globalization? Work in progress! www.innovation-ecosystems.org
  • 7. Structure of the presentation • Innovation models are changing • The places of innovation are changing • Preliminary results from – Executive Women in Tech-Based Companies – Investments into and from China – Norway • Value Co-Creation
  • 8. Models of innovation eClusters ! Collaborative Innovation Open innovation- Networks- Gloor Chesbrough 2003 2005 Strategic Innovation- Hamel and Prahalad 1994 End-user Innovation- von Hippel 1986 Economic Innovation (producer innovation)- Schumpeter 1934
  • 9. Innovation Ecosystems Silicon Valley Norway The highest concentration of National and regional level entrepreneurial high-tech innovation systems and companies in the world; policies & support Government-Academia- STANFORD: Entrepreneurial management Industry relations Federal funding for fundamental research The network of Norwegian universities and Problem-oriented laboratories polytechnics, technology centers, Faculty leaves and industry affiliates programs, and other operations… Students as inventors, disseminators, and workforce Encouraging student entrepreneurship on campus … Silicon Valley dense but ad hoc social networks and Knowledge nearby planting ground for ideas, startups, & funding Innovation Ecosystem NetworksResources People Transformation Shared vision
  • 10. Infrastructure for Resource Flows - - - Relationships The Way We USED to Think About Organizations New Organizational Chart Based on Relationships Relationship-Focused Co-Creation Infrastructure (Companies are interlocked through key people – information flow, norms, mental models.(Davis,1996) (Visual) Social Network Analysis “. . . allows investigators to gain new insights into the patterning of social connections, and it helps investigators to communicate their results to others.“ (Freeman, 2009)
  • 11. Relationship Interlocks • Executives and key employees – Transfer of technologies and knowledge, professional networks, business culture, value-chain resources • Directors – US Fortune 500 firms interlocked (shared directors) with average 7 other firms • Corporate governance embedded and filtered through social structures – Executive compensation, strategies for takeovers, defending against takeovers • Gerald F. Davis, “The Significance of Board Interlocks for Corporate Governance,” Corporate Governance 4:3, 1996 • Investors and service providers – Awareness of external forces, competitive insights, resource leverage • Relationship interlocks provide – Social relationship “filter” for governance, information flow & norms – Transfer of implicit and explicit know-how – Mental models http://fusionenterprises.ca/Business_Training.php
  • 12. Archetypes of Social Business Design • Ecosystem – a community of connections • HiveMind – a socially calibrated mindset of individuals • Dynamic Signal - the constant multi-faceted means of collaboration • Metafilter- a method of finding signals in vast amounts of noise
  • 13. Social Roles in Social Media • Answer person – Outward ties to local isolates – Relative absence of triangles – Few intense ties • Reply Magnet – Ties from local isolates often inward only – Sparse, few triangles – Few intense ties  Discussion person  Ties from local isolates often inward only  Dense, many triangles  Numerous intense ties Journal of Social Structure “Visualizing the Signatures of Social Roles in Online Discussion Groups” http://www.cmu.edu/joss/content/articles/volume8/Welser/
  • 15. http://www.fabcats.org/owners/feeding/info.html http://www.flickr.com/photos/manpsing/2618332693/ Passive Learning Active Learning
  • 16. Traditional Data Gathering Methods http://www.flickr.com/photos/tomatoskin/1339929731/
  • 17. Have to react QUICKLY http://www.flickr.com/photos/clydeorama/3495284608/
  • 18. Data to measure/track innovation? Social News Organizations Media Federation Private Visualization Data Analysis Mining
  • 19. IEN Dataset Global dataset, includes China Updated quarterly with 20% growth each quarter Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves” Technical Martha Report. Media X, Stanford University, Feb.2010.
  • 20. Making Relationships Visible Willie Framework, OPAALS, 2010.
  • 21. Data for Visualization & Knowledge Crystallization Accessing Data Streams about Innovation Building a Dataset on Innovation Crystallisation Through Visualisation The Card-Mackinlay-Shneiderman visualisation reference model:(Card et al., 1999; Miksch, 2005)
  • 22. Towards Actionable Co-Creation Insights Relationship interlocks structure We apply these methods and tools to resource flows for co-creation. better understand how local/regional investments made for globalization can Openly accessible data provides return benefits to the local region. directional results. Data can be federated to co-create datasets. Visual network analysis • Reveals co-creation relationships Make complex relationships known for • People, companies, funding sharing and co-creation • Reveals patterns of co-creation • Existing edges and potential links • Provides analytical opportunities • Augment dataset with data from multiple sources, if needed • Communicates complex relationships to diverse groups Johari Window, Joseph Luft and Harry Ingham, 1955
  • 23. Place of innovation Innovation Acceleration Networks ! Innovation Cluster- Yim Regional 2008, 2002 Innovation Systems- Clusters- Porter Metcalfe 1995 1998, Saxenian 1994 Menlo Park (Research Park) 1948, Stanford Industrial Park 1951, Research Triangle Park 1959 Localized concentrations - Marshall 1890
  • 24. . Technology-based companies - worldwide, Dec 2009 35,000 companies include: Sectors: Advertising, biotech, cleantech, consulting, ecommerce, enterprise, games_video, hardware, legal, mobile, network_hosting, public relations, search, security, semiconductor, software, web, other firms serving these. Investment profiles from Ltd to public, financing rounds identified Merger & Acquisition profiles Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves” Technical Report. Media X, Stanford University, Feb.2010.
  • 25. . . Employees in technology-based companies - worldwide, Dec 2009 Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves” Technical Report. Media X, Stanford University, Feb.2010.
  • 26. . Technology-based companies – worldwide by employee size and sector, Dec 2009 Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves” Technical Report. Media X, Stanford University, Feb.2010.
  • 27. Number of European Technology-based companies Dec 2009 Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves” Technical Report. Media X, Stanford University, Feb.2010.
  • 28. . Number of European Technology-based companies by employee size, Dec 2009 Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves” Technical Report. Media X, Stanford University, Feb.2010.
  • 29. Number of European Technology-based companies By sector, Dec 2009 Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves” Technical Report. Media X, Stanford University, Feb.2010.
  • 30. European Technology-based companies By sector and number of employees, Dec 2009 Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves” Technical Report. Media X, Stanford University, Feb.2010.
  • 31. Distance Old New
  • 32. The new maps may be based on the connections - rather than on distance.
  • 33. Example: Executive Women in Technology-Based Companies • National dependence on science, technology, math for competitiveness • Shortage of women entering, staying, leading • In tech-based companies, – roughly 8 % executives are women • Cleantech sector lowest – Fewer women in: enterprise, semiconductor and mobile • Biotech sector highest – More women in public relations, legal, consulting What interventions can attract more women to leadership positions in technology-based companies?
  • 34. Type of Networks Company Executives, Investors And Board Members in Technology-Based Companies Figure 1: Point-to-Point Figure 2: Tree Figure 3: Complex Tree Figure 4: Simple Star Figure 5: Complex Star Figure 6: Mesh Figure 7: Complex Mesh Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 35. Networks of Female and Male Executives in Companies in the Clean Tech Sector Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 36. Networks of Female and Male Executives in Companies in the Biotech Sector Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 37. Networks of Female and Male Executives in Companies in the Public Relations Sector Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 38. Networks of Female and Male Executives in Companies in the Web Services Sector Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 39. Networks of Female Executives in Companies – All Sectors Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 40. CTOs the CTO of doctr.com CTO at Hemarina Vice President Co-founder of Engineering at Survey HEMARINA Monkey Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 41. CTOs – R&D Execs Advisor at Chief Software Editor at Principal Research PlaceBlogger Yandex Scientist at Yahoo! Was a VP at Netscape and AOL, a senior director of Product Development at Yahoo Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 42. Creative CMOs – Biz Dev Director of User Product Marketing VP, Marketing at Loopt Experienceof Kosmix Manager at Google Was VP Marketing at Was Principal UI Worked in Public Project Playlist Designer at Bebo Relations at Apple, Marketing at Tiny Pictures, Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 43. CEOs CEO of Piazzza CEO of NUS Enterprise at worked at Facebook on the National University of CEO of SeedCamp their News Feed Team Singapore was part of the Was Managing Director, Venture team at 3i Investments, of Bio*One Capital Pte Ltd Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 44. Board Members CEO of FON USA and Advisor at Betwyx Co-Chair Disney Media president of the US Advisory Was VP, Western Networks and Board Sales at Glam President, Disney-ABC Board of Directors of Posit Media. Television Group Science, Sabrix, Was VP of sales at AccountNow, Danger, MySapce QuinStreet, The Threshold Group and the Board of Directors of the NVCA Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 45. Founders Founder/CEO SmartWork Network Founder of TinyMassive Co-founded Flickr Formerly COO Ran Yhoo Tech Dev Wireless @ group Realhome.com Co-founded Brickhouse Now product Officer at Hunch Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 46. Founders Founder of Google CEO and Founder of Webmaster Central LiveHit Co-founder at Now works for Ignition Was Vice President of 23andMe Partners as an Products and Marketing „entrepreneur in residence‟ at Piczo Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 47. Investors Invested in Fluidinfo; The Investor at Extrodinaries; Factual; InnerRewards A Partner with Accel Partners Vizu;Square; Vurve; Was executive Board at Wetpaint; Trulia; Fluidinfo; ChallengePost; digital strategist Kosmix; Jaser Design; Airship Ventures; Joobili; at Johnson & Imperva; Forescout; Glam Dopplr; Wee Web Johnson Media Kaisa Still, Neil Rubens, Jukka Huhtamäki, and Martha Russell , “Networks of Executive Women in Technology-Based Innovation Ecosystems,” Technical Report
  • 50. What is Silicon Valley? The highest concentration of entrepreneurial high-tech companies in the world In 2009 nearly 50% of US VC went to Silicon Valley’s. SV is characterized by dense networks of innovation.
  • 51. Silicon Valley Number of technology companies by sector – High proportion are small cos (startups) Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell “Leveraging Social Media for Analysis of Innovation Players and Their Moves” Technical Report. Media X, Stanford University, Feb.2010.
  • 52.
  • 53. Example: Chinese International Investments Context of Investments into/from China Socially constructed dataset, in English, openly available– all challenges in China Socially Innovation Ecosystems Dataset: Constructed Data •323 technology-based companies with one or more locations in China •42 Chinese, 77 foreign investment firm Social •Investment into China US$ 5.4 B Network •Investment originating from China Analysis US$ 3.1 B Insights explored: Insights into Innovation The flow of financial resources into and out of China More illustrative than descriptive/prescriptive results Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell, A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation Ecosystem, Journal of Networks, Fall, 2010. Innovation Ecosystem Network
  • 54. More Specific: Context of eCIS sector eCommerce and electronic security= eCommerce, software search, network hosting, mobile, games &video, enterprise Initial Data Analysis: 53% (113) of the Chinese companies Socially Constructed from eCIS business sector Data 50 % (66) of the foreign companies are from the eCIS business sector Social Network Toward Insights about: Analysis Patterns and differences in the Insights into characteristics of investment flows Innovation into and from China Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell, A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation Ecosystem, Journal of Networks, Fall, 2010. Innovation Ecosystem Network
  • 55. HARVEST Investments from Chinese (making investments) Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell, A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation Ecosystem, Journal of Networks, Fall, 2010. Innovation Ecosystem Network
  • 56. CULTIVATION Investments into China (receiving investments) Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation Ecosystem, Journal of Networks, Fall, 2010. Innovation Ecosystem Network
  • 57. Emerging Chinese business clusters linked by firms’ relatioships Neil Rubens, Kaisa Still, Jukka Huhtamaki, Martha G. Russell A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation Ecosystem, Journal of Networks, Fall, 2010.
  • 58. Topline Findings • Cultivation / Harvesting modes - value co- creation • Chinese interlocks at the investment firm level – Government-led investment firms – Knowledge of government guarantees – Investments in firms that return benefits to China • Global interlocks at both investment firm and enterprise levels • Opportunity network & value co-creation http://successbeginstoday.org/wordpress/wp-content/unexpected2.jpg
  • 60. Example: Norwegian Tech-based Companies Their Branch Offices and Their Financial Orgs Example view to IEN dataset in Gephi. Companies are selected with keyword search “Norway + Norwegian;” the funding Links show relationships organizations associated with those companies are added Nodes represent companies and their investors; edges indicate resource flows. The network layout is created with Yifan Hu Multilevel PRELIMINARY algorithm and nodes are inflated according to their indegree, i.e. the number of the connected investors.
  • 61. Advisors & Investors Expand Access Investors leverage co-creation opportunities with investments in multiple companies. Intl companies not shown. Companies leverage value co-creation opportunities through relationships with multiple investors. Some investors are international. Timeline analysis of investment events reveals patterns of co-investment – an indication of intention to co-create value and, perhaps, stimulus programs. IEN Dataset, July 2010
  • 62. International Relationships for Value Co-Creation Huge opportunities for international relationships lie 2 & 3 degrees out from Norwegian companies IEN Dataset, July 2010 Example view to IEN dataset for keyword search. Nodes represent companies and their previous and current employees. The network layout is created with Fruchterman Reingold algorithm and nodes are inflated according to their outdegree. Protocols for anonymity are evolving.
  • 63. Globalization of Innovation Ecosystems Norwegian tech-based companies with financing are more likely to have networked relationships. Norwegian tech-based companies have access to global relationships through current board members, investors, and IEN Dataset, July 2010 key personnel.
  • 64. Discussion & Takeaways Knowledge crystallization provides co-creation feedback loop: also support for interventions, action research, policy analysis. Visualizations reveal multidimensional complexities. SNA metrics highlight patterns of ecosystem relationships. Technically, our framework for tracking, processing and visualizing data enables the parallel uses of various state of the art analysis tools. Data sources abound and can be federated for co-creation of analytical & actionable insights. Collaborations are welcome. Discovering the story behind numbers and their visualizations requires context, perspective, interaction and iteration! www.innovation-ecosystems.org
  • 65. What do we know to ask? What can we learn that we don’t know to ask? Make complex relationships known for sharing and co-creation http://4.bp.blogspot.com/_qFju91K89HM/SxRpABd1DTI/AAAAAAAABjw/6LaSJfjfk-I/s1600/Unexpected_Guests.jpg
  • 66. Innovation Ecosystems Network • Martha G Russell, PhD, martha.russell@stanford.edu – Sr. Research Scholar, HSTAR Institute – Associate Director, Media X at Stanford University • Neil Rubens, PhD, neil@hrstc.org – Assistant Professor, Graduate School of Information Systems – University of Electro-Communications, Tokyo • Jukka Huhtamäki, jukka.huhtamaki@tut.fi – Researcher, Lecturer – Hypermedia Laboratory (HLab) of Tampere University of Technology (TUT). • Kaisa Still, PhD, kaisastill@yahoo.com – Knowledge Management Specialist – Beijing DT Electronic Technology Co., Ltd • Mario Gastel, mariogastel@zeelandnet.nl – Graduate student, Texas Advertising, UT Austin – Fulbright Scholar (2009-11) • Jiafeng (Camilla) Yu, camillayu@gmail.com – M.A. in Advertising in Planning Track – The University of Texas at Austin http://www.innovation-ecosystems.org
  • 67. Appendix IEN Work in Progress Regional case studies are underway: •Cap Digital, Paris •Birmingham Science Park Aston •New York City Media Labs Recent & Future presentations July 31, Huangshan, China, “A Network Analysis of Investment Firms as Resource Routers in Chinese Innovation Ecosystem,” International Symposium on eCommerce and Internet Security 2010. August 2, 2010, Hong Kong University of Science and Technology, “Identifying Value Co-creation in Innovation Ecosystems Using Social Network Analysis,” Inaugural Lecture: Innovation Forum. August 5, 2010, University of Electro-Communications, Tokyo, Japan, “Leveraging Social Media for Analysis of Business Networks in Regional Technology Development.” September 14-17, 2010, Nokia, Finland, “Social Networks and Co-creation in Innovation Ecosystems,” EBRF 2010. September 18-19, 2010, Beijing, China, “Innovation Ecosystems: New Insights with Network Approach,” Beijing First Global World City Conference. October 5, 2010, Skei, Norway, “Innovation Ecosystems in Traditional and Changing Cultures: Examples from Minnesota and Silicon Valley”, Norwegian Information Technology Forum. October 7, 2010, Olso, Norway, “Knowledge Across Borders: Accelerate Building Trust to Unleash Innovation,” Business Institute. October 22, 2010, Madrid, Spain, “Using Social Media to Leverage Triple Helix Insights in Innovation Ecosystems,” Workshop at Triple Helix Conference VIII, October 12, 2010, Madrid, Spain. November 7-10, 2010, Austin, TX, “Using Data-Driven Social Network Analysis for Insights on Innovation and Change,” INFORMS, Austin, TX. November 14 – 17, 2010, Sacramento, CA, “Social Media Conversations and Value Networks in the Green-tech Innovation Ecosystem,” 2010 Behavior, Energy and Climate Change Conference.
  • 68. Collaboration is invited. Let’s Get Started! Martha.Russell@stanford.edu 68