Learn more about the Cúram Business Application Suit, a comprehensive commercial off-the-shelf (COTS) offering designed specifically for the unique business processes and goals of social services agencies, deployed on the IBM System z mainframe platform that leverages both mainframe technologies and powerful middleware .For more information, visit http://ibm.co/PNo9Cb.

1. IBM System z Platform
for the Cúram Business Application Suite
Highlights
 Designed for agencies that must
carry out their mission and serve
the public with lower costs and
fewer workers
 Based on the Cúram Business
Application Suite, a client-
centered, outcome-based
solution for the delivery of
integrated social services
 Enhanced by long-proven main-
frame technologies that provide
near absolute dependability and
availability, the highest levels of
security, and the ability to lower
the total cost of ownership
Mainframe power for the social segment
“Do more with less” has become
a goal for many businesses and
governments – do more with less
time, less money and fewer people.
On the “more” side of the equation,
social services and social security
organizations around the world hear
demands for more caseloads and
more services and feel more pressure
to be citizen-centered rather than
program-centered.
Against this background, it’s not
surprising that a recent survey
conducted by the National Association
of State Chief Information Officers
(NASCIO)1
identified IT consolidation
as a top priority facing member
organizations. Other priorities
were security, disaster recovery,
shared services, connectivity and
interoperability. For social services
organizations, IT priorities are always
an important part of their main mission
of delivering better care, protection
and outcomes to citizens.
To fulfill this mission, many
organizations have turned to Dublin-
based Cúram®
Software, whose
solutions have revolutionized the
delivery of human services, workforce
services and social security benefits.
The Cúram Business Application
Suite™ is a comprehensive
commercial off-the-shelf (COTS)
offering designed specifically for the
unique business processes and goals
of social services agencies.
Focus on outcomes
“Cúram” is the Irish Gaelic word for
“care and protection.” The Cúram
Business Application Suite is an
enterprise-wide, cost-effective solution
for agencies wishing to modernize
existing legacy applications to deliver
services to citizens. The suite helps
agencies transition from a standard,
program-driven approach to a client-
centered, outcome-based model using
integrated services delivery. It does
this by incorporating more than 3,000
best-practice business processes

2. and rules that tightly integrate triage,
intake, eligibility, determination,
services planning and delivery, and
outcome evaluation. The suite is
designed for agencies that must serve
the citizens with lower costs and fewer
workers, and it can be scaled from
single-agency programs to multi-
agency, multi-program initiatives.
By providing a comprehensive
social services business model and
extensive program support, the Cúram
Business Application Suite reduces
the time, risk and cost associated with
custom development projects. To meet
today’s demands for consolidation,
interoperability and shared services,
Cúram solutions can take advantage
of service-oriented architecture (SOA).
They integrate internal programs and
external services providers into a
seamless system of care that improves
access to services so that clients
receive the assistance they need more
conveniently, effectively and securely.
The suite promotes an enterprise view
of services delivery, business and
technology compatibility and re-use,
and integration.
Social services benefits
Social services agencies using
Cúram solutions are benefiting from
advantages such as these:
• Automated legislative and precedent
rules that free staff to interact more
with clients. Policy and legislative
changes can be accommodated
quickly — often in days or weeks,
rather than months or years.
• An integrated services delivery model
improves client services and the
accuracy of program administration,
basing services on the needs of
clients, with clients receiving help at
convenient times and places.
• A single platform for multiple
programs with self-service options,
such as program eligibility screening,
certification and inquiries.
• Flexible approval processes and
automated follow-up reminders
that help supervisors and managers
respond appropriately to the needs
of individual clients, as well as to
the individual needs of their staff
members.
• Work queues, schedules and business
rules that can be updated in real time.
Boosted with mainframe power
The Cúram Business Application Suite
on the IBM System z™ mainframe
platform leverages both mainframe
technologies and powerful middleware
such as IBM DB2®
data management
software and IBM WebSphere®
e-business middleware.
Built on a 40-year heritage of large-
scale data processing and transaction
serving, the IBM System z platform
offers features such as cost savings
through server consolidation, nearly
absolute dependability, the highest
security available, a choice of
operating systems, and IBM DB2®
and WebSphere®
middleware. Social
services organizations long familiar
with mainframe technology will
enhance the performance of their
Cúram applications on System z.
Lower the cost of ownership
As energy prices rise and utilities
become restrictive, controlling power
use and cooling demands are
priorities for organizations that have
Speedy Cúram benchmark numbers on IBM System z
The IBM Montpellier Lab in France ran benchmark tests for the Cúram
Business Application Suite on IBM System z. The goal was to see how the
system would meet the performance and scalability needs of large Cúram
installations. Testing included typical case work, case payment processing,
and batch processes similar to those required during legislation changes.
Repeated benchmarks with IBM System z demonstrated the power and
scalability of the Cúram and System z combination, with concurrent user
counts in the tens of thousands, millions of payment instructions per hour,
and tens of thousands of cases processed per hour.2

3. to do more with less. Consolidating
the work of multiple servers onto one
System z platform is an important
option in this regard. System z is
ideal for absorbing and managing
the workloads of tens or hundreds of
distributed computers. More important,
System z does this at a fraction of the
power required by distributed servers.
With advanced virtualization and
workload management, the System z
platform can also help lower facility,
labor and software costs, releasing
resources for frontline services.
There when you need it
It has been said that the “z” in
System z stands for zero downtime.
With integrated availability features
throughout its architecture and the
recovery capabilities of IBM z/OS,®
the mainframe enables superior levels
of application availability. By storing
crucial citizen and government data
with DB2 on System z, social segment
clients enjoy the same 24/7 reliability
and uptime that banks, hospitals,
insurance companies and other vital
enterprises have depended on for
decades.
Recovery management
Administrators of social segment
organizations should also know that
IBM offers extremely strong disas-
ter recovery services around the
System z platform. Consolidating
many servers onto a central System z
mainframe, rather than working with a
large number of distributed servers,
eliminates the need to refresh distrib-
uted data.
In a natural disaster, a government or
public safety agency may experience
extremely unpredictable transaction
rates. By directing processing
capacity to a specific application
when and where needed, mainframe
technology helps agencies respond to
critical situations and ensure the safety
of communities.
Security
System z has security built in from the
processor, to the operating system,
to the application level. Cúram clients
who deploy on System z have their
applications and confidential citizen
data on the most secure platform
available. The mainframe provides an
integrated encryption infrastructure
that protects data over the Internet,
in databases and on tapes to help
government agencies meet privacy
goals and prevent fraud.
SOA-ready
A service-oriented architecture offers
improved agility and enhanced
flexibility, enabling agencies to
introduce new services more rapidly in
response to constituent requirements
or in compliance with government
mandates. System z is a secure,
resilient and flexible platform for
an SOA infrastructure to increase
efficiency, avoid duplication and
enable sharing of resources among
agencies.
Cúram applications certified
on IBM System z
With the certification of Cúram
applications on z/OS for the
System z platform in 2005, IBM
and Cúram customers worldwide
have benefited from the proven
reliability and scalability of
the IBM System z platform for
deploying their mission-critical
applications. By offering Cúram
applications on both Linux® and
z/OS on the System z platform,
Cúram will provide customers with
additional flexibility in selecting the
appropriate server platform for their
needs.
“Offering Cúram for deployment
on Linux for IBM System z
underscores our commitment
to providing customers with
the widest possible range of
implementation choices,” said
Ronan Rooney, chief technology
officer, Cúram Software. “Cúram
applications deployed on Linux on
System z will help our customers
to further simplify their IT
infrastructure and ultimately lower
costs without sacrificing reliability
– this is critical to the success of
any software implementation.”

4. Operating systems choice
IBM z/OS, the flagship operating
system for the System z mainframe
family, likewise excels in scalability,
availability, application development,
integration, improved economics
and specialty engines. In addition
to secure and reliable data serving,
z/OS offers improved problem
determination and network and
security management. These reasons
make System z with z/OS the premier
enterprise data server for mission-
critical workloads and demonstrate
why it can enhance the operation of
Cúram applications.
Linux is the leading open-source
enterprise application platform and
a natural complement for Cúram
applications. By making Cúram also
available for Linux on System z, the
IBM and Cúram alliance will provide
clients with additional server platform
flexibility.3
IBM DB2 and WebSphere offerings
IBM DB2 information management
software and the IBM WebSphere
middleware have both been optimized
to take advantage of the strengths
of the System z platform. Cúram
solutions on System z tap into
mainframe strengths through this
middleware.
For more information
Agencies that choose System z to host
their Cúram applications will enjoy the
same enterprise-class benefits that
banking, insurance and other vital
industries have come to depend on for
decades.
To learn how you can benefit from this
double advantage, contact your IBM
representative or visit:
http://www-03.ibm.com/industries/
government/doc/content/
partner/325856109.html
http://www-304.ibm.com/
jct09002c/gsdod/solutiondetails.
do?&solution=4688&lc=en
© Copyright IBM Corporation 2008
IBM Corporation
Route 100
Somers, NY 10589
U.S.A.
Produced in the United States
7-08
All Rights Reserved
IBM, the IBM logo, ibm.com, DB2,
System z, WebSphere and z/OS are trademarks
or registered trademarks of International
Business Machines Corporation in the United
States, other countries, or both. If these and
other IBM trademarked terms are marked
on their first occurrence in this information
with a trademark symbol (® or ™), these
symbols indicate U.S. registered or common
law trademarks owned by IBM at the time this
information was published. Such trademarks
may also be registered or common law
trademarks in other countries. A current list
of IBM trademarks is available on the Web at
“Copyright and trademark information” at ibm.
com/legal/copytrade.shtml
Cúram and the Cúram Business Application
Suite are trademarks or registered trademarks of
Cúram Software, Inc. in the United States, other
countries, or both.
Linux is a registered trademark of Linus Torvalds
in the United States, other countries, or both.
Other company, product or service names may
be trademarks or service marks of others.
References in this publication to IBM products
or services do not imply that IBM intends to
make them available in all countries in which
IBM operates. Offerings are subject to change,
extension or withdrawal without notice.
1
NASCIO monthly e-newsletter, “Fast Facts,”
November 2007.
2
“Cúram Business Application Suite v4.5 on IBM
System z Performance and Scalability Test
Summary Report,” June 2007.
3
“Cúram Software Announces Intent to Optimize
its Social Enterprise Management Solutions
System z on Linux,” April 24, 2008 at:
www.curamsoftware.com/co.pr.php
GVS03005-USEN-00