This document provides an update on Maximo and TRIRIGA products. It outlines enhancements to Maximo Asset Management and industry solutions, as well as the roadmaps for Maximo, TRIRIGA, and Intelligent Building Management solutions through 2014/2015. New capabilities for Maximo Scheduler are also highlighted, including improved schedule compliance, labor assignments, dispatching, and field technician efficiency.

1. Maximo & TRIRIGA Product
Update
Jens Cajus
© 2012 IBM Corporation

2. Please note:
• IBM’s statements regarding its plans, directions, and intent are
subject to change or withdrawal without notice at IBM’s sole discretion.
• Information regarding potential future products is intended to outline
our general product direction and it should not be relied on in making a
purchasing decision.
• The information mentioned regarding potential future products is not a
commitment, promise, or legal obligation to deliver any material, code or
functionality. Information about potential future products may not be
incorporated into any contract. The development, release, and timing of
any future features or functionality described for our products remains at
our sole discretion.
• Performance is based on measurements and projections using standard
IBM benchmarks in a controlled environment. The actual throughput or
performance that any user will experience will vary depending upon
many factors, including considerations such as the amount of
multiprogramming in the user's job stream, the I/O configuration, the
storage configuration, and the workload processed. Therefore, no
assurance can be given that an individual user will achieve results
similar to those stated here.
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3. Maximo - Asset Management for a Smarter Planet
Transportation Facilities Production IT Hardware Communications
Assets Equipment & Software infrastructure
THE CHALLENGE: more complexity in assets and processes, more capabilities
required, more reliance on management systems
A smaller, flatter, faster and
“smarter” planet THE OPPORTUNITY: More insight and collaboration, more efficiency, growth
and profit, more innovation
INSTRUMENTED
Maximo’s role in a Smarter Planet:
 The IBM system to manage intelligent assets
INTERCONNECTED  Leveraging asset intelligence to maximize their business value
 Reducing the cost of managing and operating intelligent assets
How Maximo does this:
INTELLIGENT  Visibility, control, and automation across IT and operational infrastructure
 Optimized operational and IT processes to achieve more with less
 Managing both the asset and the service to deliver customer value
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4. Maximo Objectives
• Development Principles: Customer • Development Focus
Value
– Continue to Enhance Version 7
– Enhance Maximo best-in-class core capabilities, architecture,
capabilities and solutions platform and technology
– Drive innovation with input from – Incremental Features and Value-
customer groups, advisory councils add capabilities to extend Version 7
and business partners
– Expand deep Industry Solution
– Continue to produce High Quality functionality and new Growth areas
products; leverage customer input such as:
during every step of the development • Intelligent Buildings
cycle • Safety, Risk and Compliance
• Facilities Management/Space
– Protect customer investment; Planning
upgrades to future Maximo versions
– Leverage IBM products and
– Commit to Open Standards: J2EE, technology
SOA
• both IBM and non-IBM platform
components
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5. 2011 Asset Management Product Roadmap
Maximo Asset TRIRIGA Portfolio
Maximo Spatial
Management 10.x – additional
Asset Maximo Industry
7.5.0.0 Languages,
Management Solutions
7.5.0.0 functionality
7.5.0.0
• Oil & Gas
IBM Real Time
Asset Locator Maximo Asset • Transportation • Maximo Scheduler
IBM Real Time
for Healthcare Configuration • Utilities Asset Locator • Industry Solutions
7.5.0.0 Manager 7.5.0.0 • Life Sciences 7.5.0.0
Maximo for Service • Add-on’s
• Nuclear Power Providers 7.5.1.0
• Government
Maximo Asset Maximo for Service Maximo Adapter
Mgmt. Essentials Providers 7.5.0.0 for Oracle Maximo DCIM 7.5.x.0
7.5.0.0 7.5.0.0 TRIRIGA 10.2
• Portfolio – IBM
Maximo for Internal Maximo Archiving Branding Intelligent Building
Maximo Mobile Service Providers with Optim Data Maximo Adapter management
Growth • Globalization
Suite 7.5.0.0 7.5.0.0 for SAP 7.5.0.0 Solution 1.x
Solution 7.5.0.0
Q2 2011 Q3 2011 Q4 2011 2012
Maximo for Data Maximo Maximo Mobile
Center Scheduler Fix-pack 6.2.8 Fix-pack 7.1.1.9 Fix-pack 7.5.0.1 7.5.x.0
Infrastructure 7.5.0.0
Mgmt 7.5.0.0
Maximo Adapter Intelligent Maximo Health, IT Next
Maximo Everyplace for Primavera Building Safety &
7.5.0.0 7.5.0.0 Management Environment IT Asset Mgmt
Solution 1.1.0.0 Mgr 7.5.0.0
Maximo Adapter Service Mgmt
Fix-Packs for Microsoft
Maximo Everyplace
Project 7.5.0.0
7.5.0.0 7.5 – BlackBerry
support Change Mgmt
Releases
New Products Maximo adapter
for ITM 7.5.0.0
Planned
Releases
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is
for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material,
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code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. .

6. Feature Enhancements to Base Maximo
• Important new enhancements have been added to base Maximo to improve
customer satisfaction, provide value for Maintenance fees, and deliver innovation
Maximo 7.1 (GA 2008) Maximo 7.5 (GA 2011)
Enhanced User Multiple assets and locations on work New supply chain management: Inventory/
Functionality orders receiving
Enhanced asset swap capabilities Enhanced supply chain management: PO/
Automated flow control of work order PR/RFQ/Invoicing
tasks Enhanced work and asset management
Job plan enhancements: Nested, – Hard/soft reservations
Attach Documents – Linear Asset Visual Control
Expanded reporting capabilities – Repair Facilities
– more
Improved cost of Migration manager for configuration Automation scripts
ownership migration Application data import/export
Dynamic user interface Enhanced Migration Manager
Enhanced SOA features Usability and performance
Expanding the base Linear Assets Calibration and Scheduler add-on code
included in base, simplified installation
– Asset Templates
– Job Plan Revisioning
– PM Forecasting
Platform Currency OS: Windows, Linux, Unix OS: Windows, Linux, Unix
Current
DB: DB2, Oracle, SQL Server DB: DB2, Oracle, SQL Server Versions
WS: WebSphere, Weblogic WS: WebSphere, Weblogic
Browser: Firefox, IE Browser: Firefox, IE 6

7. Maximo Health, Safety & Environment Manager 7.5
Best practices for improving HS&E, reliability and quality
• Integrating health, safety and environmental processes with work and asset management
– The primary objective of Health, Safety, and Environment (HS&E)
Highlights initiatives is to reduce overall risk, to comply with Federal, State and
Local regulations, and to create a safe yet efficient operating
 Best in class capabilities and best environment for a company.
practices for improving safety,
reliability, and compliance – Maximo’s solution for Health, Safety, and Environment provides key
extensions to Maximo Asset Management to provide strategic
 Facilitates meeting or exceeding applications for audit management, risk assessment, safety reporting,
regulations and legislated management of change, condition reporting, corrective actions and
requirements impacting health, safety training.
and the environment.
 Standardization is the basis for
measuring, benchmarking and
continuously improving performance
 Collaboration across operations,
engineering, maintenance and
management enables operational
efficiencies and better practices for
HS&E management
 Enterprise scale, comprehensive
solutions for improving compliance
activities in a risk-based, safety and
quality oriented environment
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8. IBM Intelligent Building Management 1.1
• Integrated software solution for improving buildings management and facilities operations
Highlights – IBM Intelligent Building Management is an integrated
software offering that combines real-time systems monitoring
 Lower building operating cost by with facilities and event management to help analyze and
consolidating building information optimize facilities operations, reduce energy expense, and
and by performing analytics to improve asset management and reliability
identify energy optimization
opportunities – The solution gives building owners and managers the ability
to collect vital real-time energy and operational metrics, apply
enterprise-wide analytics, and view that data in a cohesive
 Improve facility operations by dashboard to support optimization capabilities.
analyzing real-time equipment alerts
and automated service requests to
more efficiently service key building
equipment
 Gain flexible enterprise, regional and
building-specific views of energy
trends, alerts and facilities operations
across the building portfolio and
building management systems
 Extend the life of building assets
through proactive maintenance
enabled by real-time condition
monitoring
 Provide a consolidated role-based
dashboard for one stop view of
building operations 8

9. Maximo Extensions for Building Information Models (BIM)
Building Information Models (BIM) is an industry representation of the building which is used during the
design and build phases of building construction. This package allows the automatic loading of the data
in the BIM model into Maximo to begin the process of maintaining the building.
Highlights
 Quickly and accurately import Asset and
Location data into a Maximo hierarchy
using the COBie standard
• Supports bringing data in from 6 tabs
(Facility, Floor, Space, Component,
System, Zone) of the COBie spreadsheet
format .
• Using existing AutoDesk NavisWorks
licenses, embed the 3D Model Viewer in
a Maximo tab.
 Navigate the model in context of an
Asset or Location record in Maximo
 View asset details from the Model that
may not necessarily be captured within
the Maximo record
 Create and View Work Orders and
Service Requests from the model
 Free Download from the ISM Library
Figure 1 – Model viewer embedded into the Maximo Locations application
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10. Maximo for E-Mail
Enables E-mail Interaction with Maximo. An application and set of corresponding utilities and
templates that allow Maximo record information to be emailed to a Maximo user, and updated
via the edited reply.
Highlights
 Generates an email based on any
condition. Receive a reply to
update a record in Maximo
• Send a confirmation email. Ideal for
Work Order status updates and
Approvals, workflow approvals .
• Works with BlackBerry or any email
capable device
 Available for Maximo 7.1 & 7.5
 Free download from the ISM Library
 Requires Maximo user license
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11. 2012 Asset Management Product Roadmap in-process
2012 Focus: Advanced Scheduling
• Address high-value customer requirements across multiple
industries and markets with delivery of new solution for Fix-pack 7.5.0.x
advanced Scheduling, Dispatch & Routing of work
- Features:
- Crews
• Consolidate solutions for energy and datacenter TRIRIGA
infrastructure management - Public Map API Portfolio –
- Service Addresses Additional
Languages
• Enhance existing Maximo, Tririga and ISM solutions Maximo Scheduler - Enhanced
7.5.x Functionality
- Schedule
Compliance
Maximo
- Graphical Labor
Scheduler
Assignments Maximo Industry Mgmt 7.5.x
- Dispatching Solutions and
- Schedule and
- Additional Add-On’s Route
Fix-pack 7.5.0.x Resources 7.5.x.0 Optimization
- WO Actions
H1 2012 H2 2012 H1 2013
IT Next 7.x Fix-pack 7.1.1.x Fix-pack 6.2.x Fix-pack 7.1.1.x
IT Asset Mgmt
Intelligent
Service Mgmt Building
Management
Solution 1.x.0.0
Change Mgmt
Key
Fix-Packs
Releases
New Products
Planned
Releases
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new
product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to 11
deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. .

12. Product Roadmap for Maximo, TRIRIGA and
Intelligent Building Management
2011 2012 2013 2014/2015
Maximo 7.5 Maximo 7.5.x
Maximo 7.x
RELEASED May 2011 2H 2012
Asset Management • Integrated TRIRIGA modules for • Customer and Market driven
and Industry Space and Capital Project mgmt Enhancements
Solution • Advanced Scheduling
Consolidated
• Additional Integrations with
enhancements
• Industry Solution enhancements TRIRIGA Modules Solution
• Maximo and TRIRIGA
Solution
TRIRIGA 10.2 TRIRIGA 10.x TRIRIGA 10.x
RELEASED Dec 2011 2Q/4Q 2012
• FASB Lease Accounting • Reservation Management • Customer and Market driven
Compliance Enhancements
• Sustainability Management
• Translations: French, enhancements
Italian, Spanish, Brazilian • Building Mgmt System Integration
Portuguese
• Additional Translations (11 in 2Q)
• Integrated with TRIRIGA TREES and
• Energy Analytics becomes part of TRIRIGA portfolio
• Building Systems Integration • TRIRIGA user interface
• Real Time Monitoring
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product
is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any
material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
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13. The New Scheduler Work Management Vision
• Use Maximo Scheduler to:
– Find the optimal time to schedule upcoming work by balancing:
• Work order and Task relationships and constraints
• Labor, Asset, Location, Craft, and Material availability
– Drag and drop labor assignments (or automate)
• Increase the visibility of resources and crews by:
– Leverage map UI control for dispatching of incoming work
– Monitor progress of existing work
– Manipulate crew and resource routes
• Improve efficiency of field technicians
– Leveraging map UI control for viewing of route stops
– Dynamic work list based on dispatched work and automated optimization
– Communication with neighboring resources
– Intuitive feedback from mobile applications
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14. Maximo Scheduler 7.5.x – Enhanced capabilities
• Schedule Compliance • Additional Resources will also be
– How is my Schedule performing? shown in the Gantt:
– Quickly identify Work orders that are running late – Tools (both rotating and non rotating)
– In progress and scheduled but not started • Show required vs available, similar to crafts
– Identify the cascading effect of delayed work – Materials
orders • Indicate in green reserved items that are in stock
• Show required vs available for non reserved items
– Reschedule pending work orders by CPM or via
manual edits – Assets
• Show maintenance window
• Graphical Labor Assignments – Locations
– Assign people to work order / tasks • Show maintenance window
– Part of the Scheduler application
– Similar business rules as the Assignment • Dispatching
Manager
– After Labor assignment, Dispatch work to the
field technicians
• Change Status and Other Actions – Public Maps, geographical display of work
– Can select multiple work orders and change the • Resource Leveling and Optimization
status
– Create Job Plan, Follow up Work Orders, etc.
– Optimal work schedule based on resource
availability, time constraint and other user
• Support for Crews defined objectives like minimize cost, schedule
– Define Crew make up emergency work first
– Schedule/plan based on Crew Availability
– Assign work to Crews
• Job Plans
– Conditional work tasks
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new
product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to 14
deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. .

15. Graphical Assignments
• A new graphical UI to assign people to work orders and tasks
• Drag and drop capability
• Supports both automatic and manual assignment
• Ability to view a person’s existing assignments, vacation, work breaks etc.
• Ability to split assignments and reallocate to alternative resources
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16. Graphical Assignment
Assignment Node
Drag & drop assignment to
available resource
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17. Work Order Actions
New Work Order
Actions
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18. Dispatching Functionality
Map View of
Work Order Routes
Calendar View of
Work Order Routes
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19. Revise the Technicians View
Create new mobile applications for the field technician
– Leverage existing Maximo Everyplace product
– Ability to tailor the application with Application Designer tool
– New templates will be created for the field technician
– View current and sequenced assignments for themselves or their crew
– Obtain directions where required
– View and feedback on work order details
– Tailorable content
– Dynamic updates of sequenced work reflecting newer higher priority
work, reassignments, emergencies
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20. Field Technician Application
Field Technician’s
Work Order Route
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21. Field Technician Application
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22. Thank You….
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