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Banking Industry Framework
Industry solutions for a Smarter Bank
Henrik Koch, Industry Solutions Executive, IBM Software Group
Agenda
1. Introducing IBM Industry Framework for Banking
• The market demand for Banking Industry Frameworks
• Definitions and key benefits
2. Industry Framework and Industry Solutions for Banking
• Corebanking Modernisation
• Payments and Securities
• Customer care & Insight
• Integrated Risk
• Financial Markets Framework
3. Closing remarks
• Where to get new collateral and information
• Who to contact
• Questions
Agenda
1. Introducing IBM Industry Framework for Banking
• The market demand for Banking Industry Frameworks
• Definitions and key benefits
2. Industry Framework and Industry Solutions for Banking
• Corebanking Modernisation
• Payments and Securities
• Customer care & Insight
• Integrated Risk
• Financial Markets Framework
3. Closing remarks
• Where to get new collateral and information
• Who to contact
• Questions
Clients value IBM's ability to deliver integrated solutions
Client buying behaviors are shifting:
 Customers are looking for their business commitments to be met at market speed, or better
 Managing project costs into bite-sized bits is now a requirement
 Customers want to utilize the technology that best supports their strategy, independent of
vendor
Our Strategy:
 Combine industry assets and best practices into offerings focused
on core and connected business problems
 Design for re-use
 Incubate an ecosystem of industry ISVs, pre-integrate
 Be prescriptive about a platform, emphasize best practices, better
utilize our industry expertise
Levelofadoption
Representative Industries
Electronics
Chemicals & Petroleum
High-Tech Manufacturing
Automotive
Banking
Healthcare
Government
Financial Markets
Insurance
Media & Entertainment
Representative Industries
Today Future
Custom (Legacy) Environment Integrated Solutions ISV-dominated Environment
Client buying behaviors are shifting towards an integrated solution which combines existing
assets and new of the shelf-services
The market has requested: More standardised
solutions, easy to integrate and more service oriented
With a framework approach, organisations can progressively
transform to a more simplified, strategic infrastructure
Achieve a simplified
and agile strategic
infrastructure
3
Pick a framework project and start
rationalizing to deliver a quick ROI1
Build on the value of previous
projects and reuse assets2
Increasing reuse and business agility along the way!
IBM Industry Frameworks
- deliver the full power of IBM software to industry solutions
Frameworks deliver technology in an industry context, aligning IT to business needs
Industry Solutions
Commerce
B2B &
Commerce
Enterprise
Content
Management
Enterprise
Marketing
Management
Industry
Order management
Optimization & logistics
Commerce
Marketing Process & Demand
Generation Solutions
Industry Frameworks
& Industry Assets
Essential Content
Advanced Case Mgmt
Content Analytics
Information Lifecycle
Including:
Energy and Utilities
Retail
Government/Defense
Manufacturing
Health Integration
Media
Physical Meets Digital
Customer Care & Insight
Workforce Optimization
Financial Transaction Management
Financial Operations
IBM Payments Director
IBM Electronic Payments Platform
Industry Solutions Structure
IBM Banking Industry Framework
Information
Insight
Financial Risk
Financial Crimes
Governance & Compliance
Operational & IT risk
Interaction
PaymentsTransactionPlatform
Consumer Payments
Commercial Payments
Compliance & Risk
Architecture Transformation
Application Modernization
Process Agility
A Foundation for a Smarter Bank: Actionable Innovation
Speed solution deployment with foundational and domain-specific
software extensions and accelerators
IBM Banking Industry Framework
IBM industry solutions
Integrated Risk Management
Information FrameWork (IFW) &
Banking Data Warehouse (BDW)
Process and Data Models
IBMFoundational
CoreBankingTransformation
COGNOS Banking
Performance
Blueprints
COGNOS Banking Risk
Performance – Credit Risk
Entity Analytics and
Global Name Recognition
Finance and Integrated Risk
Management (FIRM)
COGNOS Risk Adjusted
Profitability Blueprint
IntegratedRiskManagement
SOA Banking
Scenarios
Payments&Securities
WTX Industry Packs
EPP Assets
pureXMLTM
Payments Bundles
WebSphere BI for
FN
Corporate Payments
Scenario
Solution Templates
Banking Vocabulary
Design Rules
Banking Message Model
CustomerCare&Insight
COGNOS Banking
Performance Blueprints
Customer Identification
Solution
Common Business Language
Services Accelerator
Banking Data Integration
Accelerators
WebSphere Multichannel Bank
Transformation Toolkit
Account Opening
Scenario
Common Shared ServicesBanking Extensions for
MDM Server
Services Component
Building Blocks
Refer
ence
Paym
ents
Servi
ces
Interfa
ces
Ti
m
er
Se
rvi
ce
s
Sta
te
En
gin
e
Pa
y
m
en
ts
O
bj
ec
ts
U
se
r
Int
erf
ac
e
Flow
Coord
inator
Development Tools /
Methodology
WebSphere Modeler
with IFW
Rational Software
Architect with IFWWebSphere Banking
Content Pack
IBM Service
Management for IRM
Theme 4: Acquisitions expand business value
Banking Industry Framework – Themes behind V2
IT Systems
and Operations
Merchandising
and Product
Management
Store and
Channels
Theme 2: Shaped by industry software strategies and
capabilities
Theme 1: A more unified framework
Core Banking
Transformation
Customer
Care and
Insight
Payments &
Transaction
Services
Integrated
Risk
Management
IBM DYNAMIC INFRASTRUCTURE
IBM SOFTWARE FOUNDATION
ENGAGEMENT EXPERIENCES CUSTOMER POCS/FOAKS EARLY ADOPTERS INDUSTRY STANDARDS
METHOD & TOOL
METHOD & TOOL
ARCHITECTURE
ARCHITECTURE
ACCELERATORS
ACCELERATORS
INTEGRATION PLT
INTEGRATION PLT
IBM BANKING INDUSTRY FRAMEWORK
ISV & SI PARTNERS
SERVICES
ENABLEMENT
IBM DYNAMIC INFRASTRUCTURE
IBM SOFTWARE FOUNDATION
ENGAGEMENT EXPERIENCES CUSTOMER POCS/FOAKS EARLY ADOPTERS INDUSTRY STANDARDS
METHOD & TOOL
METHOD & TOOL
ARCHITECTURE
ARCHITECTURE
ACCELERATORS
ACCELERATORS
INTEGRATION PLT
INTEGRATION PLT
IBM BANKING INDUSTRY FRAMEWORK
IBM DYNAMIC INFRASTRUCTURE
IBM SOFTWARE FOUNDATION
ENGAGEMENT EXPERIENCES CUSTOMER POCS/FOAKS EARLY ADOPTERS INDUSTRY STANDARDS
METHOD & TOOL
METHOD & TOOL
ARCHITECTURE
ARCHITECTURE
ACCELERATORS
ACCELERATORS
INTEGRATION PLT
INTEGRATION PLT
IBM BANKING INDUSTRY FRAMEWORK
ISV & SI PARTNERS
SERVICES
ENABLEMENT
ISV & SI PARTNERS
SERVICES
ENABLEMENT
Head of
Retail Banking
Head of
Retail Banking
Chief Marketing Officer
(CMO)
IndustrySolutionsGroup
Advanced Case Mgmt
Workforce Optimization
Financial Operations
Smarter Commerce
Customer Care & Insight
Smarter Physical Infra
Priority IndustriesPriority Industries
S&D and GBS AlignmentS&D and GBS Alignment
Priority Industries
E&U Retail Health Telco Govt O&G Banking Electr Transport
IndustrySolutionsGroup
Advanced Case Mgmt
Workforce Optimization
Financial Operations
Smarter Commerce
Customer Care & Insight
Smarter Physical Infra
Priority IndustriesPriority Industries
S&D and GBS AlignmentS&D and GBS Alignment
Priority Industries
IndustrySolutionsGroup
Advanced Case Mgmt
Workforce Optimization
Financial Operations
Smarter Commerce
Customer Care & Insight
Smarter Physical Infra
Priority IndustriesPriority Industries
S&D and GBS AlignmentS&D and GBS Alignment
Priority Industries
E&U Retail Health Telco Govt O&G Banking Electr Transport
Theme 5: Tuned for LOB Buyer
Chief Risk OfficerChief Risk Officer
Theme 3: Incorporating key SW growth trends BAO
Banking Industry Framework Benefits
A Foundation for a Smarter Bank: Actionable Innovation
• Mitigate Risk (De-Risk)
• Accelerate & Expedite a Successful
Implementation using accellerators and
competency centers
• Reduce cost
• Future Proofing
• Backed up by IBM’s long term commitment
to industry standards and R&D
Agenda
1. Introducing IBM Industry Framework for Banking
• The market demand for Banking Industry Frameworks
• Definitions and key benefits
2. Industry Framework and Industry Solutions for Banking
• Corebanking Modernisation
• Payments and Securities
• Customer care & Insight
• Integrated Risk
• Financial Markets Framework
3. Closing remarks
• Where to get new collateral and information
• Who to contact
• Questions
 Model Driven Development
 Business process transformation
 Business rules and logic management
 Solution Template Driven Transformation
 Performance Monitoring
 Legacy application modernization and renovation
 Develop next generation applications
 Replace legacy application with package solutions
 Data migration from legacy systems
 Banking reference architecture
 Master data Management
 Process Integration
 Information Integration
 Infrastructure Management, Security & Scalability
Simplification
Componentization
Integration
Optimization
Collaboration
Security
Resiliency
Process Agility
Application
Modernization
Architecture
Transformation
Core Banking
Transformation
Banking Industry Framework - Core Banking Transformation Projects
Start transforming core banking capabilities with a framework Project
 Improve profitability by expanding into new markets faster, bringing
innovative products to market quickly, and differentiating pricing and terms
for maximum customer satisfaction with flexible and efficient processes for
account opening and management, product bundling, and dynamic
relationship pricing
Architecture
Transformation
Process Agility
 Transition from existing core banking applications in a staged and
modular way with near term payback and reduced risk and disruption;
integrate best-of-breed application components, buy new packaged
applications and integrate with enterprise systems, or build new SOA
components for a customized, lower cost, and less risky approach
Application Modernization
Core Banking Transformation Project Areas
 Transform your core banking platform, reduce operational cost and risk,
and improve core banking process efficiency with projects addressing
fundamental capabilities including a simplified IT infrastructure, platform
scalability, enterprise-wide master data management for customer
contract, and product data, and model driven development to build
business service components
Business Partners
Content Validated on Framework
What are the key drivers for banks to modernize their core banking
systems?
Technology Drivers
Product Innovation
Revenue Growth Efficiency Improvement
Regulations
Workforce
Optimization
Architectural
Simplicity
Drivers for Core
Systems Modernization
M&A
Modularity SMEs Retiring Monitoring
Globalization
Operating Cost
Time To Market
Customer Centricity
Business Drivers
Regulatory Drivers
Enterprise Leverage
Asset Rationalization Shared Services
SOA
Compliance
Auditing ReportingFading Skills
Banks are looking at core systems modernization in response to specific business, technology and regulatory drivers
Solution Component Use: ‘Arrangement’ Service Model for Client
Relationship and Offer Optimisation
BIS System Role
Development ExecuteAdvise ServiceMarketing Termination
2
IBM ILog Bus Rules
Engine
Extract & Analyse
4
3
1
Group Business Dev
Business AdvisorsShared Service Center
IBM Industry Process &
Service Models
3
BIS System & Product
Factory Role
InfoSphere MDM
Server for PIM
InfoSphere MDM ServerInfoSphere MDM
Server
CRM Systems
Use/Consolidate
Product Factory Role
InternetMobile Banking
MDM Server
for PIM
IBM Master Data Management Product Portfolio
Collaborative Authoring Create Maintain Update Govern Deliver
MDM Domains
Business Services
Pre-built Customizable
Data Stewardship
Party Account Product Custom
Integration
Content Data Analytics
InfoSphere MDM Server
MDM Custom-Built Domains
Business Process workflow
NPI Multi-Commerce
Collaborative Authoring
Product Location Supplier Others
Catalog Mgt
InfoSphere MDM Server for PIM
19
Nordic Bank
Financial Services
•Growth through mergers and
acquisitions had created a bank
with multiple lines of business and
countries that were operating with
different processes and systems.
•Needed to streamline business
Challenge
Solution
Benefits
 A cross-enterprise transformation program that would
ultimately streamline all business processes and integrate
system
 An IT platform totally adaptive to changing business needs,
embracing SOA strategy and master data management
 A cross-line of business customer view to continue to grow
business and improve customer satisfaction
 A MDM solution to enable cross-selling and up-selling, M&A
integration, compliance (Basel II, MiFID) and operational
efficiency
APPROVED FOR EXTERNAL USE
 IBM® InfoSphere MDM Server
 IBM InfoSphere QualityStage
 IBM Rational Application Developer
 IBM InfoSphere MDM Server for PIM
 IBM WebSphere Application Server
 SWG Lab Services for implementation
Customer
Care and
Insight
Core Banking
Transformation
Payments and
Transaction Services
Integrated
Risk Management
Interaction
Insight
Information
Banking Industry Framework –
Customer Care and Insight Projects
 Multi-Channel Transformation
 Interactive Marketing
 Sales and Advisory Transformation
 Onboarding a nd Origination Optimization
 Customer Care and Servicing
 Customer Analytics
 Business Performance Analytics
 Single View of Customer
 Customer Data Warehouse
Integration
Optimization
Analytics
Collaboration
Security
Resiliency
Get started with a Customer Care and Insight project
Information
Insight
Interaction
 Optimize marketing, sales and customer service processes; include
single view of customer and deeper insight at the point of
interaction across all channels
 Transform multiple channels for improved customer experience,
consistency across different channels, more engaging customer
dialogs, and ultimately better business results
 Understand customer data across all systems and build common
customer data definitions
 Integrate operational customer data to achieve a enterprise single
customer view
 Consolidate operational and historical customer data into a
common data warehouse
 Extract valuable customer insight such as segmentation, value,
needs, behavior, etc. from the integrated customer data to help
business retain and grow its customer base
 Provide the business a real-time view of performance by channel,
product, customer segments, geographies, campaign, etc.
CC&I capabilities are the
foundation for all front-office
projects
Customer Care and Insight Project Areas
Content Validated on Framework
Business Partners
REAL-TIME MARKETING software:
 Presents personalized messages in real-time during
inbound interactions
 Personalization based on:
– Existing customer data and new information gained during the
interaction
– Or, behavioral targeting of anonymous visitors
 Designed for easy deployment and management (“so
easy a marketer can do it”)
 Meets the most rigorous performance requirements.
Up to:
– 1,000s of transactions per second
– Half-second average response time
Interactive Marketing
bringing science to the art of marketing Interactive
Marketing
Delivering personalized offers across channels in real time
turns inbound interactions into profitable communications
Business Need
 Outbound campaigns were ineffective – not taking advantage of
customer initiated interactions
 Needed to create a single, cross-channel, relationship with each
customer
 Disparate teams managed customer dialogs
 Needed to reduce marketing costs
Real Results
• Relevant, real-time campaigns drive higher response rates
• 85M targeted offers served each day across 5 channels – direct mail, email, web, call center,
and branches
• €20M increase in earnings expected
• Lowered direct marketing cost 35%
• Faster campaign cycle times: from 26 weeks per campaign to just 4 weeks
Interactive
Marketing
Mobile Web
 ...mobile Web
applications or content
for virtually any
mobile device browser
Need
8,400 Devices
Solutions
Mobile Portal Accelerator
Portal Mobile Webkit Themes
Available today for iPhone
Coming soon for Android, Blackberry, iPad
 ...extend a Web experience to mobile
devices for specific mobile browsers
 ..rapidly develop & deploy web & hybrid
mobile applications that have a native
smart phone, look and feel
 ..write once, run on many devices –
tablets, kiosks, web, PDA and more
Web Experience Factory
- Portal Mobile Webkit Themes
-- WAS 8.0
- Dojo
-- Hybrid
Supporting smartphone and multi-channel application capabilities
Smartphones
WebSphere Portal
WebSphere
Application Server
Tablets
Desktop
Browsers
Use one common set
of tools,
techniques,
application
code (models)...
...and generate
applications for
multiple client
devices
WebSphere Experience Factory
...deploy to
multipleplatforms...
Legacy
(WS / REST)
Sharepoint
(CMIS / REST)
CRM &
SQL
IBM has a broad portfolio of Mobile Enablement offerings
Banking Industry Framework - Integrated Risk Management Projects
 Compliance Information Lifecycle Management
 Corporate Governance and Internal Control
 Sales and Market Conduct Compliance
 Regulatory Compliance
 Prudential Compliance
 Collaboration for Legal and Compliance
 Operational Risk Platform
 Comprehensive Security Control, Enforcement, Management
 Trusted Identity Management
 Configuration/Incident/Problem/Change/Release Management
 Continuous, comprehensive fault monitoring
 Data Protection
 Application Integrity and Security
 Customer Screening and watch-list filtering
 Transaction monitoring for Suspicious Activity
 Case Management, Transaction blocking & Suspicious Activity
Reporting
 Get Your Risk Data in Order
 Risk Insight and Control
 Real Time Risk Insight and Control
 Risk Optimization
 Risk Modeling and Scenario Analysis
Payments and
Transaction Services
Governance
and
Compliance
Operational and IT
risk
Financial
Risk
Financial
Crimes
Core Banking
Transformation
Customer
Care and
Insight
Integrated
Risk Management
Integration
Optimization
Analytics
Collaboration
Security
Resiliency
Start small and grow with an Integrated Risk Management project
Financial Crimes
Operational & IT Risk
Governance &
Compliance
 Integrate disparate fraud platforms to move towards real-time and proactive
monitoring and improve investigations
 Leverage tools to identify fraudulent activity before it happens
 Automate fraud prevention to reduce costs
 Enable monitoring of internal processes, people and systems for improve
operational risk management
 Implement early warning systems, IT and crises management processes and
business recovery planning
 Improve your ability to respond to regulatory scrutiny
 Accurately report risk exposure
 Standardize and automate compliance processes
 Get the flexibility to respond dynamically to changing regulatory requirements
Financial Risk
 Connect market, credit counter-party and liquidity risk to business and finance
information systems
 Enable risk reporting across and at different levels of the enterprise to enable
better risk decision-making
Integrated Risk Management Project Areas
Content Validated on Framework
Business Partners
Open Pages, Algorithmics, SPSS, Cognos, IFW, DB2
Flexible model leverages the strengths of leading
technologies by adopting best of breed systems and
processes
1. Consolidates alerts across channels
2. Conducts cross-LOB analytics
3. Automates, standardizes, and documents analysis and
investigation
Consolidated and integrated operational organization
(where feasible) addresses customer-based alerts and
enhances efficiency
Generates improved business intelligence for executives,
benefiting tactical functions and enables strategic thinking
1. Implements top down policy based on organization risk
tolerance
2. Consolidates accountability and direction of resources
3. Prioritizes and manages initiatives
4. Collaborates with other stakeholders to drive a safer
business
Integrated Financial Crimes Center of Excellence
Putting IBM’s Proposed Architecture into the Context of Our
Recommended Target Operating Model Financial
Crimes
Solution Overview Financial
Crimes
• Sanctions Screening and Transactions Filtering: A regulatory requirement to stop activity in real time financial
transactions (wire activity) or to block opening an account, the sanctions list details the blocked entities and is updated
daily.
• Know Your Customer: A regulatory requirement for better customer identification and knowledge at the account
opening phase. Helps preventing possible threats of AML / Fraud.
• Enhanced Due Diligence for High-Risk Customers: For customers deemed to pose a high-risk, the financial institute
“should consider” obtaining, both at account opening and throughout the relationship.
• Suspicious Behavior Monitoring (AML): A regulatory requirement to detect suspicious AML transaction patterns and
report it to the central bank.
• Case Management: Investigation tools and case management to support multiple levels of review, investigation,
approvals, filing, reporting of above cases.
• FACTA: A US regulatory requirement
31
Major North American Bank
Financial Services
• Create robust, streamlined and scaleable infrastructure
that provides an enterprise client view, impacts the quality
of the enterprise data and enables the assessment of
operational and credit risk
• Reduce IT costs
• Build a consolidated reporting infrastructure supported by
a 360-degree view of customer
Challenge
Benefits
 BASEL II and management reporting requirements satisfied
within tight management timelines, while improving data quality
using an enterprise data infrastructure
 Used IBM Information FrameWork (IFW), Banking
Data Warehouse (BDW) and InfoSphere™ MDM
Server as focal points for information consolidation
and governance of data across thirty systems.
 The data models enabled development standard-
ization and identified project reuse opportunities.
 Used InfoSphere DataStage to form a common
ETL hub for MDM Server and BDW to create a
single view of customers across the enterprise
and accurate data for satisfying Basel II, and
management reporting requirements.
Solution
 Channel Integration
 Banking data Warehouse
 Financial Network Gateways
 Managed File Transfers
 Bulk de-bulk, Transformation and Entry / Repair
Consumer Payments  Check Processing
 Payments online
 Mobile Payments
 Low Value high volume (i.e., cards)
Customer
Care and
Insight
Core Banking
Transformation
Integrated
Risk Management
Payments &
Transaction
Services
Banking Framework for Payments and Transaction Services Projects
Commercial
Payments
 High Value low volume
 Cross border
 Corporate services / Payment factory / Cash Management
Payments transaction
Platform
 CARD / Durbin / Regulation E (US based), Basel III, PSD, SEPA
 Payment Transparency, Liquidity,, AML, CTF, Embargo Check,
 Adaptive Risk / Regulation capableCompliance and Risk
Process, manage, measure and monitor high volume low value
payments from individual consumers including check / check images,
online payments, mobile or smart phone payments; digital signatures for
online applications, and payments from credit / debit cards, ATMs, etc.
Payments Transaction
Platform
Restructure payments operations to comply with regulations and
schemes: e.g. SEPA Direct Debit, SEPA Credit Transfer, card
regulations, payments reporting and transparency, liquidity, AML,
CTF, and embargo check. Adapts to address new risks and
regulations
Consumer Payments
Integrated, horizontal, and reusable payments and treasury
capabilities relevant across all payment products within a bank. Core
payment processing functions and integrated toolset. Transaction
warehouse and analytics for all LOBs
Commercial Payments
project areas
Process payments, serve corporate customers and manage internal
treasury services; manage payments bank to bank, bank to clearing
house or central bank, or country to country
Compliance and Risk
Business Partners
Content Validated on Framework
Payments and transaction services projects –
address business needs across the enterprise
Financial Transaction Manager in Payments Transaction Platform
IBM FTM in payments transaction platform projects:
 Provides the common integration capabilities to be reused for
managing financial transactions
 Built on the industry standard of ISO 20022 that aids the integration
with new and existing back-office processing
 Creates a commonly defined runtime environment which standardized
integration to regulatory, checking, AML, reporting, and other needs
 Operational database holds status and integrates with enterprise data
management solutions for archival
 Sample processes on which to build include SWIFTNet Funds,
corporate payments and others – allowing a standard definition for
orchestration
"We've chosen ... the adoption of SOA into the core
of our business. It’s given us a clear advantage in
the kinds of attributes ... to excel –speed, flexibility
and efficiency.“
-- Wells Fargo
IBM
3rd Party
Legend
Risk &
Regulation
Payment
Schemes &Types
Gateway Adapters
Origination Systems
Financial Business
Solutions
InvoicePresentment
OFAC
Anti-MoneyLaundering
ACH:NACHA
Checks
Credit&DebitCards
Contactless
Financial Transaction Manager
Gateway Services
Network Adapters
System Adapters
Financial Transactions Integration
Message
mapping &
Validation
Channel
Management
Monitoring &
Logging
Transaction
Warehouse
Reporting &
Dashboards
Lifecycle
Management
Core Services
Object Model
Interface Data ModelFlow Coordinator
Printing &
Validation
Customer Profile Management, Security, Auditing
State Engine Configuration
E-Commerce
Internal
Banking
Systems
Corporate
Payment
Systems
External
Payment
Networks
Consumer
Channels
NOSTRO
TradeFinance
GlobalDisbursement
TransactionAnalytics
Exception&Investigations
CashManagement
TARGET2
CHIPS
SWIFT
...
MobileSolutions
LiquidityManagement
SEPACreditTransfer
SEPADirectDebit
...
Financial Transaction Manager -- direction
IBM Confidential
Smarter Business Outcomes
• Ability to accommodate payments network / gateway changes without costly changes to back-
end applications
• Enhanced monitoring of payments processes
• Transparent payments rules that business users can comprehend; rules can be changed in
hours or days vs. weeks or months
Client Challenges
• The bank needed a payments message hub that
could send and receive SEPA Credit Transfers from
the European Bankers Association
Solution
• Implemented a payments mediation, monitoring and
management infrastructure across the DnB NOR
SEPA payments business
• The solution has a base common product with
industry specific SEPA processing engine
Project Use Case – DnB NOR
37
How we can help: Sterling Integrator in banking
Content-based
routing
Translation
Mailbox
Bulking / de-bulking
Business rules
processing
Validation
SWIFT
NACHA
Domestic
Standards libraries
Visibility
EBA STEP2
SWIFT
NACHA
Domestic
TARGET2
TSU
January 30, 2015
38
Content-based
routing
Translation
Mailbox
Bulking / de-bulking
Business rules
processing
Validation
SWIFT
NACHA
Domestic
Standards libraries
Visibility
EBA STEP2
SWIFT
NACHA
Domestic
TARGET2
TSU
Sterling Integrator – Features
Community Management
• Registration and activation
• Change management
• Self service
• Support
Secure Exchange
• Perimeter security
• Authentication & encryption
• Mail boxing
Translation and Integration
• Adapters
• Mapping
• Financial services standards
• Translation services
Process Automation
• Process modelling
• File and message routing
• Automated exception handling
Visibility Management
• Monitoring and management
• Notifications and alerts
• Audit and reporting
Banking Framework for Payments and Securities –
Nordic Reference examples
Customer name Value proposition Solution content Platform
Dansk Bank Solution for SWIFT and Peyments Gateway WBI FN DB2, WAS, MQSeries
Websphere Message broker SW Services and PM
Z/OS
DnB NOR Solution for SEPA Credit Transfer and
Corporate B2B Payments
Liquidity Manager
EPP using DB2, WAS, MQSeries
Websphere Message broker, SW Services and PM
Z/OS
DnB NOR SWIFT Gateway Merva
Using WBI FN at EDB BP
Z/OS
EDB BP SWIFT Gateway WBI FN Z/OS
VPS Solution for Funds and new SWTFT formats
for securities
EPP using DB2, WAS, MQSeries
Websphere Message broker,
SW Services
Intel
VP Solution for Funds and new SWTFT formats
for securities
EPP using DB2, WAS, MQSeries
Websphere Message Broker,
SW Services
Z/OS
Swedbank Solution for Funds and new SWTFT formats
for securities
EPP using DB2, WAS, MQSeries
Websphere Message Broker,
SW Services
UNIX
WebSphere BI for FN – Structure
Business
Application
SWIFTAlliance
Gateway (SAG)
DB2,WebSphereMQ,
WebSphereApplicationServer
Accounting
Timer Service
WebSphere Message Broker
Message Management
Message Entry and Repair GUI, Printing, Routing, …
Messaging Services
for SWIFTNet
InterAct and FileAct
WebSphere BI for FN V3.1.1
FIN
Financial
Message
Transfer
Centralized Operating
Configuration
Security / Access Control
Event handling
Monitoring
Auditing
Message Warehouse
SAG AddOn
Message Validation
WebSphere BI for FN - Base
Financial Transaction Manager
Data model, message model, state machine, configuration and administrative interface, …
Relationship
Management
Application
New
IBM Financial Markets Framework
Buy Side
Sell Side
Financial Risk Management
Back
Office
Risk
Market Data Solution *
Algorithmic Trading *
Portfolio Optimization and Trade
Analytics
Trade Process Transformation
Market
Infrastructure
Risk
Next Generation Trading Infrastructure *
Market Surveillance and Trade Monitoring
Post Trade Infrastructure
Settlement Risk Management
Back
Office
Risk
Back
Office
Risk
Front
Office
Front
Office
* Project includes WebSphere Front Office
Execution Strategy and Order Routing
Gateway
WebSphere MQ Low Latency Messaging
Market Data Distribution
Feed Handlers
Platform
eXtreme Scale
Streams
Analytics
Order Generation
FIX EngineProcessing
Rules
Market Data
Analytics
IDS
Market
Book and Market
History
Reference
data
Routing
Engine
Exchanges, ATS, ECN
Analysis, Pricing and Order Generation
Monitor
Desktop
Data Feeds (NYSE)
Simulated Venue for
Order execution
Gateway
Data Feed (NASDAQ)
Data Feed (IDC)
Market Data Distribution
Front Office v3.0
Low Latency and High Performance Computing
Ultra-low Latency Transport
In-memory Database
Wire speed Transformation
Maximum security
MQ Low Latency
Messaging
WebSphere Front Office
for Financial Markets
DataPower
Appliances
Infosphere Streams
Solid DB
Business Activity Monitoring
Cognos Now!
Stream Processing
Low Latency Market Data
Platform
IBM Offerings for Financial Markets
Agenda
1. Introducing IBM Industry Framework for Banking
• The market demand for Banking Industry Frameworks
• Definitions and key benefits
2. Industry Framework and Industry Solutions for Banking
• Corebanking Modernisation
• Payments and Securities
• Customer care & Insight
• Integrated Risk
• Financial Markets Framework
3. Closing remarks
• Where to get new collateral and information
• Who to contact
• Questions
Banking Industry Frameworks and Industry Solutions
• IBM Industry Solutions:
http://www-01.ibm.com/software/data/content-management/industry-
solutions/
• Smarter Commerce:
http://www.ibm.com/smarterplanet/dk/da/smarter_commerce/overview/index
.html?re=spf
• Banking Industry Frameworks:
http://www-935.ibm.com/services/us/gbs/industries/banking/
Questions?
48
Henrik Koch IBM Software Group, Nordic
2800 Lyngby
Mobile: + 45 28803658
hkoch@dk.ibm.com
Primary target buyers and usage scenarios for CC&I
Head of Retail Banking
Chief Marketing Officer
Head of Commercial
Banking
 Head of Retail Banking (or Chief Retail Banking Officer, EVP of Consumer Banking, Head of Retail and Small Business Banking)
• Lead and direct retail banking including consumer current accounts (checking), cards (credit and debit), savings, consumer lending – installment (i.e., auto loans, student
loans, etc.), home loans (mortgages) and home equity loans as well as various investment products such as annuities, mutual funds, insurance etc.
• Activities are coordinated over all channels including branches, call centers, ATMs, web and mobile.
 Head of Commercial Banking (or Chief of Commercial Banking, EVP of Wholesale Banking, Lending and Treasury Mgmt)
• Responsible for managing relationships and servicing large corporate clients, mid-sized companies, real estate developers and investors, international trade finance
businesses, institutional customers (such as pension funds and government entities/agencies), and services offered to other banks or other financial institutions.
• Services include lending, treasury management, correspondent services, dealer commercial services, foreign exchange, government banking, mutual funds, asset-based
lending, financing and leasing, commercial real estate, corporate and institutional trust services, and investment banking.
 Head of Private Banking, Head of Wealth Management
• Oversee all aspects of banking activities targeted at high net-worth customer segments to provide investment management, retail banking, estate planning, legal and trust
resources and tax advise all to build deposits, fee income, and overall asset growth through cross sales of bank products and services, retention, relationship management
and community involvement.
• Work closely with all other business line leaders to facilitate the development of new relationships as well as provide bank wide financial solutions to higher net worth clients
by acting as a portal across the bank bringing together the right resources, providing convenience to clients, and providing bank wide solutions to clients.
 Head of Geographical Subsidiary (or EVP of Banking in a geography, President for a Region, VP of a Branch or Branches)
• Responsible for all facets of performance of regional and branch offices for a designated geographic area. Develops policies, objectives, initiatives for region and is
responsible for making sure the region meets its goals and objectives across all products and services of the organization.
 Chief Marketing Officer (or SVP of Marketing, Chief Marketing and Client Experience Officer, Head of Marketing)
• Design, operate and execute marketing plans aligned with business priorities to achieve the bank’s goals.
• Establish long-term marketing objectives, branding and strategies to ensure continued brand growth and differentiation, while collaborating directly with business lines and
the executive management team.
Head of Geographical
Subsidiary
Head of Private
Banking or Wealth
Mgmt
IBM Financial Crimes Reference Architecture
Internal / External
Scores
Branch / Field
Referrals
Credit/Risk
Systems
Account
Applications
Operational Risk
Systems
DataIntegration&FrameworkTechnologies
Corporate
Security / Audit
Process
Product System
Process
Compliance
Processes
Remediat-ion /
Recovery
Process
Integrated Alert &
Case Management
Platform
Cross
Enterprise
Analytics
Op. Risk
Process
Transaction
Channels
Customers and
Accounts
Events
Events
Events
Events
Mass Compro-
mise
Cross Channel/
Product
Analytics
Entity Resolution
Alert Rollup
Link Analysis / Data
Visualization
Workflow
Metrics, Reporting,
Dashboards
Prioritization
Audit
Policy ManagementRisk Assessment Procedures Training Control
Internal / External
Lists
Anti-Money Laundering
and Terrorist Finance
Customer Authentication
Risk-Based KYC, CDD, and EDD
Fraud Profiling, Prevention and Detection
AML Transaction
Monitoring Large Cash Reporting Market Surveillance
Suitability
Watch Lists
(Sanctions)
Lifecycle Customer
Scoring
Initial Customer
Scoring
High Risk Monitoring
EDD Processes
Merchant / Device
Identity / Online
Products
(card, deposit,
mortgage, etc)
Internal
Investment
Claims
Application
Device Profiling
Identity Management
Channels
(ATM, POS,
Branch, Online,
Mobile, etc) Federation
Compromise
Surveillance
Authentication
Security Policy
Management
Auto-Disposition
Financial
Crimes

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Intelligente industriløsninger til den finansielle sektor

  • 1. Banking Industry Framework Industry solutions for a Smarter Bank Henrik Koch, Industry Solutions Executive, IBM Software Group
  • 2. Agenda 1. Introducing IBM Industry Framework for Banking • The market demand for Banking Industry Frameworks • Definitions and key benefits 2. Industry Framework and Industry Solutions for Banking • Corebanking Modernisation • Payments and Securities • Customer care & Insight • Integrated Risk • Financial Markets Framework 3. Closing remarks • Where to get new collateral and information • Who to contact • Questions
  • 3. Agenda 1. Introducing IBM Industry Framework for Banking • The market demand for Banking Industry Frameworks • Definitions and key benefits 2. Industry Framework and Industry Solutions for Banking • Corebanking Modernisation • Payments and Securities • Customer care & Insight • Integrated Risk • Financial Markets Framework 3. Closing remarks • Where to get new collateral and information • Who to contact • Questions
  • 4. Clients value IBM's ability to deliver integrated solutions Client buying behaviors are shifting:  Customers are looking for their business commitments to be met at market speed, or better  Managing project costs into bite-sized bits is now a requirement  Customers want to utilize the technology that best supports their strategy, independent of vendor Our Strategy:  Combine industry assets and best practices into offerings focused on core and connected business problems  Design for re-use  Incubate an ecosystem of industry ISVs, pre-integrate  Be prescriptive about a platform, emphasize best practices, better utilize our industry expertise
  • 5. Levelofadoption Representative Industries Electronics Chemicals & Petroleum High-Tech Manufacturing Automotive Banking Healthcare Government Financial Markets Insurance Media & Entertainment Representative Industries Today Future Custom (Legacy) Environment Integrated Solutions ISV-dominated Environment Client buying behaviors are shifting towards an integrated solution which combines existing assets and new of the shelf-services The market has requested: More standardised solutions, easy to integrate and more service oriented
  • 6. With a framework approach, organisations can progressively transform to a more simplified, strategic infrastructure Achieve a simplified and agile strategic infrastructure 3 Pick a framework project and start rationalizing to deliver a quick ROI1 Build on the value of previous projects and reuse assets2 Increasing reuse and business agility along the way!
  • 7. IBM Industry Frameworks - deliver the full power of IBM software to industry solutions Frameworks deliver technology in an industry context, aligning IT to business needs
  • 8. Industry Solutions Commerce B2B & Commerce Enterprise Content Management Enterprise Marketing Management Industry Order management Optimization & logistics Commerce Marketing Process & Demand Generation Solutions Industry Frameworks & Industry Assets Essential Content Advanced Case Mgmt Content Analytics Information Lifecycle Including: Energy and Utilities Retail Government/Defense Manufacturing Health Integration Media Physical Meets Digital Customer Care & Insight Workforce Optimization Financial Transaction Management Financial Operations IBM Payments Director IBM Electronic Payments Platform Industry Solutions Structure
  • 9. IBM Banking Industry Framework Information Insight Financial Risk Financial Crimes Governance & Compliance Operational & IT risk Interaction PaymentsTransactionPlatform Consumer Payments Commercial Payments Compliance & Risk Architecture Transformation Application Modernization Process Agility A Foundation for a Smarter Bank: Actionable Innovation
  • 10. Speed solution deployment with foundational and domain-specific software extensions and accelerators IBM Banking Industry Framework IBM industry solutions Integrated Risk Management Information FrameWork (IFW) & Banking Data Warehouse (BDW) Process and Data Models IBMFoundational CoreBankingTransformation COGNOS Banking Performance Blueprints COGNOS Banking Risk Performance – Credit Risk Entity Analytics and Global Name Recognition Finance and Integrated Risk Management (FIRM) COGNOS Risk Adjusted Profitability Blueprint IntegratedRiskManagement SOA Banking Scenarios Payments&Securities WTX Industry Packs EPP Assets pureXMLTM Payments Bundles WebSphere BI for FN Corporate Payments Scenario Solution Templates Banking Vocabulary Design Rules Banking Message Model CustomerCare&Insight COGNOS Banking Performance Blueprints Customer Identification Solution Common Business Language Services Accelerator Banking Data Integration Accelerators WebSphere Multichannel Bank Transformation Toolkit Account Opening Scenario Common Shared ServicesBanking Extensions for MDM Server Services Component Building Blocks Refer ence Paym ents Servi ces Interfa ces Ti m er Se rvi ce s Sta te En gin e Pa y m en ts O bj ec ts U se r Int erf ac e Flow Coord inator Development Tools / Methodology WebSphere Modeler with IFW Rational Software Architect with IFWWebSphere Banking Content Pack IBM Service Management for IRM
  • 11. Theme 4: Acquisitions expand business value Banking Industry Framework – Themes behind V2 IT Systems and Operations Merchandising and Product Management Store and Channels Theme 2: Shaped by industry software strategies and capabilities Theme 1: A more unified framework Core Banking Transformation Customer Care and Insight Payments & Transaction Services Integrated Risk Management IBM DYNAMIC INFRASTRUCTURE IBM SOFTWARE FOUNDATION ENGAGEMENT EXPERIENCES CUSTOMER POCS/FOAKS EARLY ADOPTERS INDUSTRY STANDARDS METHOD & TOOL METHOD & TOOL ARCHITECTURE ARCHITECTURE ACCELERATORS ACCELERATORS INTEGRATION PLT INTEGRATION PLT IBM BANKING INDUSTRY FRAMEWORK ISV & SI PARTNERS SERVICES ENABLEMENT IBM DYNAMIC INFRASTRUCTURE IBM SOFTWARE FOUNDATION ENGAGEMENT EXPERIENCES CUSTOMER POCS/FOAKS EARLY ADOPTERS INDUSTRY STANDARDS METHOD & TOOL METHOD & TOOL ARCHITECTURE ARCHITECTURE ACCELERATORS ACCELERATORS INTEGRATION PLT INTEGRATION PLT IBM BANKING INDUSTRY FRAMEWORK IBM DYNAMIC INFRASTRUCTURE IBM SOFTWARE FOUNDATION ENGAGEMENT EXPERIENCES CUSTOMER POCS/FOAKS EARLY ADOPTERS INDUSTRY STANDARDS METHOD & TOOL METHOD & TOOL ARCHITECTURE ARCHITECTURE ACCELERATORS ACCELERATORS INTEGRATION PLT INTEGRATION PLT IBM BANKING INDUSTRY FRAMEWORK ISV & SI PARTNERS SERVICES ENABLEMENT ISV & SI PARTNERS SERVICES ENABLEMENT Head of Retail Banking Head of Retail Banking Chief Marketing Officer (CMO) IndustrySolutionsGroup Advanced Case Mgmt Workforce Optimization Financial Operations Smarter Commerce Customer Care & Insight Smarter Physical Infra Priority IndustriesPriority Industries S&D and GBS AlignmentS&D and GBS Alignment Priority Industries E&U Retail Health Telco Govt O&G Banking Electr Transport IndustrySolutionsGroup Advanced Case Mgmt Workforce Optimization Financial Operations Smarter Commerce Customer Care & Insight Smarter Physical Infra Priority IndustriesPriority Industries S&D and GBS AlignmentS&D and GBS Alignment Priority Industries IndustrySolutionsGroup Advanced Case Mgmt Workforce Optimization Financial Operations Smarter Commerce Customer Care & Insight Smarter Physical Infra Priority IndustriesPriority Industries S&D and GBS AlignmentS&D and GBS Alignment Priority Industries E&U Retail Health Telco Govt O&G Banking Electr Transport Theme 5: Tuned for LOB Buyer Chief Risk OfficerChief Risk Officer Theme 3: Incorporating key SW growth trends BAO
  • 12. Banking Industry Framework Benefits A Foundation for a Smarter Bank: Actionable Innovation • Mitigate Risk (De-Risk) • Accelerate & Expedite a Successful Implementation using accellerators and competency centers • Reduce cost • Future Proofing • Backed up by IBM’s long term commitment to industry standards and R&D
  • 13. Agenda 1. Introducing IBM Industry Framework for Banking • The market demand for Banking Industry Frameworks • Definitions and key benefits 2. Industry Framework and Industry Solutions for Banking • Corebanking Modernisation • Payments and Securities • Customer care & Insight • Integrated Risk • Financial Markets Framework 3. Closing remarks • Where to get new collateral and information • Who to contact • Questions
  • 14.  Model Driven Development  Business process transformation  Business rules and logic management  Solution Template Driven Transformation  Performance Monitoring  Legacy application modernization and renovation  Develop next generation applications  Replace legacy application with package solutions  Data migration from legacy systems  Banking reference architecture  Master data Management  Process Integration  Information Integration  Infrastructure Management, Security & Scalability Simplification Componentization Integration Optimization Collaboration Security Resiliency Process Agility Application Modernization Architecture Transformation Core Banking Transformation Banking Industry Framework - Core Banking Transformation Projects
  • 15. Start transforming core banking capabilities with a framework Project  Improve profitability by expanding into new markets faster, bringing innovative products to market quickly, and differentiating pricing and terms for maximum customer satisfaction with flexible and efficient processes for account opening and management, product bundling, and dynamic relationship pricing Architecture Transformation Process Agility  Transition from existing core banking applications in a staged and modular way with near term payback and reduced risk and disruption; integrate best-of-breed application components, buy new packaged applications and integrate with enterprise systems, or build new SOA components for a customized, lower cost, and less risky approach Application Modernization Core Banking Transformation Project Areas  Transform your core banking platform, reduce operational cost and risk, and improve core banking process efficiency with projects addressing fundamental capabilities including a simplified IT infrastructure, platform scalability, enterprise-wide master data management for customer contract, and product data, and model driven development to build business service components Business Partners Content Validated on Framework
  • 16. What are the key drivers for banks to modernize their core banking systems? Technology Drivers Product Innovation Revenue Growth Efficiency Improvement Regulations Workforce Optimization Architectural Simplicity Drivers for Core Systems Modernization M&A Modularity SMEs Retiring Monitoring Globalization Operating Cost Time To Market Customer Centricity Business Drivers Regulatory Drivers Enterprise Leverage Asset Rationalization Shared Services SOA Compliance Auditing ReportingFading Skills Banks are looking at core systems modernization in response to specific business, technology and regulatory drivers
  • 17. Solution Component Use: ‘Arrangement’ Service Model for Client Relationship and Offer Optimisation BIS System Role Development ExecuteAdvise ServiceMarketing Termination 2 IBM ILog Bus Rules Engine Extract & Analyse 4 3 1 Group Business Dev Business AdvisorsShared Service Center IBM Industry Process & Service Models 3 BIS System & Product Factory Role InfoSphere MDM Server for PIM InfoSphere MDM ServerInfoSphere MDM Server CRM Systems Use/Consolidate Product Factory Role InternetMobile Banking MDM Server for PIM
  • 18. IBM Master Data Management Product Portfolio Collaborative Authoring Create Maintain Update Govern Deliver MDM Domains Business Services Pre-built Customizable Data Stewardship Party Account Product Custom Integration Content Data Analytics InfoSphere MDM Server MDM Custom-Built Domains Business Process workflow NPI Multi-Commerce Collaborative Authoring Product Location Supplier Others Catalog Mgt InfoSphere MDM Server for PIM
  • 19. 19 Nordic Bank Financial Services •Growth through mergers and acquisitions had created a bank with multiple lines of business and countries that were operating with different processes and systems. •Needed to streamline business Challenge Solution Benefits  A cross-enterprise transformation program that would ultimately streamline all business processes and integrate system  An IT platform totally adaptive to changing business needs, embracing SOA strategy and master data management  A cross-line of business customer view to continue to grow business and improve customer satisfaction  A MDM solution to enable cross-selling and up-selling, M&A integration, compliance (Basel II, MiFID) and operational efficiency APPROVED FOR EXTERNAL USE  IBM® InfoSphere MDM Server  IBM InfoSphere QualityStage  IBM Rational Application Developer  IBM InfoSphere MDM Server for PIM  IBM WebSphere Application Server  SWG Lab Services for implementation
  • 20. Customer Care and Insight Core Banking Transformation Payments and Transaction Services Integrated Risk Management Interaction Insight Information Banking Industry Framework – Customer Care and Insight Projects  Multi-Channel Transformation  Interactive Marketing  Sales and Advisory Transformation  Onboarding a nd Origination Optimization  Customer Care and Servicing  Customer Analytics  Business Performance Analytics  Single View of Customer  Customer Data Warehouse Integration Optimization Analytics Collaboration Security Resiliency
  • 21. Get started with a Customer Care and Insight project Information Insight Interaction  Optimize marketing, sales and customer service processes; include single view of customer and deeper insight at the point of interaction across all channels  Transform multiple channels for improved customer experience, consistency across different channels, more engaging customer dialogs, and ultimately better business results  Understand customer data across all systems and build common customer data definitions  Integrate operational customer data to achieve a enterprise single customer view  Consolidate operational and historical customer data into a common data warehouse  Extract valuable customer insight such as segmentation, value, needs, behavior, etc. from the integrated customer data to help business retain and grow its customer base  Provide the business a real-time view of performance by channel, product, customer segments, geographies, campaign, etc. CC&I capabilities are the foundation for all front-office projects Customer Care and Insight Project Areas Content Validated on Framework Business Partners
  • 22. REAL-TIME MARKETING software:  Presents personalized messages in real-time during inbound interactions  Personalization based on: – Existing customer data and new information gained during the interaction – Or, behavioral targeting of anonymous visitors  Designed for easy deployment and management (“so easy a marketer can do it”)  Meets the most rigorous performance requirements. Up to: – 1,000s of transactions per second – Half-second average response time Interactive Marketing bringing science to the art of marketing Interactive Marketing
  • 23. Delivering personalized offers across channels in real time turns inbound interactions into profitable communications Business Need  Outbound campaigns were ineffective – not taking advantage of customer initiated interactions  Needed to create a single, cross-channel, relationship with each customer  Disparate teams managed customer dialogs  Needed to reduce marketing costs Real Results • Relevant, real-time campaigns drive higher response rates • 85M targeted offers served each day across 5 channels – direct mail, email, web, call center, and branches • €20M increase in earnings expected • Lowered direct marketing cost 35% • Faster campaign cycle times: from 26 weeks per campaign to just 4 weeks Interactive Marketing
  • 24. Mobile Web  ...mobile Web applications or content for virtually any mobile device browser Need 8,400 Devices Solutions Mobile Portal Accelerator Portal Mobile Webkit Themes Available today for iPhone Coming soon for Android, Blackberry, iPad  ...extend a Web experience to mobile devices for specific mobile browsers  ..rapidly develop & deploy web & hybrid mobile applications that have a native smart phone, look and feel  ..write once, run on many devices – tablets, kiosks, web, PDA and more Web Experience Factory - Portal Mobile Webkit Themes -- WAS 8.0 - Dojo -- Hybrid
  • 25. Supporting smartphone and multi-channel application capabilities Smartphones WebSphere Portal WebSphere Application Server Tablets Desktop Browsers Use one common set of tools, techniques, application code (models)... ...and generate applications for multiple client devices WebSphere Experience Factory ...deploy to multipleplatforms... Legacy (WS / REST) Sharepoint (CMIS / REST) CRM & SQL
  • 26. IBM has a broad portfolio of Mobile Enablement offerings
  • 27. Banking Industry Framework - Integrated Risk Management Projects  Compliance Information Lifecycle Management  Corporate Governance and Internal Control  Sales and Market Conduct Compliance  Regulatory Compliance  Prudential Compliance  Collaboration for Legal and Compliance  Operational Risk Platform  Comprehensive Security Control, Enforcement, Management  Trusted Identity Management  Configuration/Incident/Problem/Change/Release Management  Continuous, comprehensive fault monitoring  Data Protection  Application Integrity and Security  Customer Screening and watch-list filtering  Transaction monitoring for Suspicious Activity  Case Management, Transaction blocking & Suspicious Activity Reporting  Get Your Risk Data in Order  Risk Insight and Control  Real Time Risk Insight and Control  Risk Optimization  Risk Modeling and Scenario Analysis Payments and Transaction Services Governance and Compliance Operational and IT risk Financial Risk Financial Crimes Core Banking Transformation Customer Care and Insight Integrated Risk Management Integration Optimization Analytics Collaboration Security Resiliency
  • 28. Start small and grow with an Integrated Risk Management project Financial Crimes Operational & IT Risk Governance & Compliance  Integrate disparate fraud platforms to move towards real-time and proactive monitoring and improve investigations  Leverage tools to identify fraudulent activity before it happens  Automate fraud prevention to reduce costs  Enable monitoring of internal processes, people and systems for improve operational risk management  Implement early warning systems, IT and crises management processes and business recovery planning  Improve your ability to respond to regulatory scrutiny  Accurately report risk exposure  Standardize and automate compliance processes  Get the flexibility to respond dynamically to changing regulatory requirements Financial Risk  Connect market, credit counter-party and liquidity risk to business and finance information systems  Enable risk reporting across and at different levels of the enterprise to enable better risk decision-making Integrated Risk Management Project Areas Content Validated on Framework Business Partners Open Pages, Algorithmics, SPSS, Cognos, IFW, DB2
  • 29. Flexible model leverages the strengths of leading technologies by adopting best of breed systems and processes 1. Consolidates alerts across channels 2. Conducts cross-LOB analytics 3. Automates, standardizes, and documents analysis and investigation Consolidated and integrated operational organization (where feasible) addresses customer-based alerts and enhances efficiency Generates improved business intelligence for executives, benefiting tactical functions and enables strategic thinking 1. Implements top down policy based on organization risk tolerance 2. Consolidates accountability and direction of resources 3. Prioritizes and manages initiatives 4. Collaborates with other stakeholders to drive a safer business Integrated Financial Crimes Center of Excellence Putting IBM’s Proposed Architecture into the Context of Our Recommended Target Operating Model Financial Crimes
  • 30. Solution Overview Financial Crimes • Sanctions Screening and Transactions Filtering: A regulatory requirement to stop activity in real time financial transactions (wire activity) or to block opening an account, the sanctions list details the blocked entities and is updated daily. • Know Your Customer: A regulatory requirement for better customer identification and knowledge at the account opening phase. Helps preventing possible threats of AML / Fraud. • Enhanced Due Diligence for High-Risk Customers: For customers deemed to pose a high-risk, the financial institute “should consider” obtaining, both at account opening and throughout the relationship. • Suspicious Behavior Monitoring (AML): A regulatory requirement to detect suspicious AML transaction patterns and report it to the central bank. • Case Management: Investigation tools and case management to support multiple levels of review, investigation, approvals, filing, reporting of above cases. • FACTA: A US regulatory requirement
  • 31. 31 Major North American Bank Financial Services • Create robust, streamlined and scaleable infrastructure that provides an enterprise client view, impacts the quality of the enterprise data and enables the assessment of operational and credit risk • Reduce IT costs • Build a consolidated reporting infrastructure supported by a 360-degree view of customer Challenge Benefits  BASEL II and management reporting requirements satisfied within tight management timelines, while improving data quality using an enterprise data infrastructure  Used IBM Information FrameWork (IFW), Banking Data Warehouse (BDW) and InfoSphere™ MDM Server as focal points for information consolidation and governance of data across thirty systems.  The data models enabled development standard- ization and identified project reuse opportunities.  Used InfoSphere DataStage to form a common ETL hub for MDM Server and BDW to create a single view of customers across the enterprise and accurate data for satisfying Basel II, and management reporting requirements. Solution
  • 32.  Channel Integration  Banking data Warehouse  Financial Network Gateways  Managed File Transfers  Bulk de-bulk, Transformation and Entry / Repair Consumer Payments  Check Processing  Payments online  Mobile Payments  Low Value high volume (i.e., cards) Customer Care and Insight Core Banking Transformation Integrated Risk Management Payments & Transaction Services Banking Framework for Payments and Transaction Services Projects Commercial Payments  High Value low volume  Cross border  Corporate services / Payment factory / Cash Management Payments transaction Platform  CARD / Durbin / Regulation E (US based), Basel III, PSD, SEPA  Payment Transparency, Liquidity,, AML, CTF, Embargo Check,  Adaptive Risk / Regulation capableCompliance and Risk
  • 33. Process, manage, measure and monitor high volume low value payments from individual consumers including check / check images, online payments, mobile or smart phone payments; digital signatures for online applications, and payments from credit / debit cards, ATMs, etc. Payments Transaction Platform Restructure payments operations to comply with regulations and schemes: e.g. SEPA Direct Debit, SEPA Credit Transfer, card regulations, payments reporting and transparency, liquidity, AML, CTF, and embargo check. Adapts to address new risks and regulations Consumer Payments Integrated, horizontal, and reusable payments and treasury capabilities relevant across all payment products within a bank. Core payment processing functions and integrated toolset. Transaction warehouse and analytics for all LOBs Commercial Payments project areas Process payments, serve corporate customers and manage internal treasury services; manage payments bank to bank, bank to clearing house or central bank, or country to country Compliance and Risk Business Partners Content Validated on Framework Payments and transaction services projects – address business needs across the enterprise
  • 34. Financial Transaction Manager in Payments Transaction Platform IBM FTM in payments transaction platform projects:  Provides the common integration capabilities to be reused for managing financial transactions  Built on the industry standard of ISO 20022 that aids the integration with new and existing back-office processing  Creates a commonly defined runtime environment which standardized integration to regulatory, checking, AML, reporting, and other needs  Operational database holds status and integrates with enterprise data management solutions for archival  Sample processes on which to build include SWIFTNet Funds, corporate payments and others – allowing a standard definition for orchestration "We've chosen ... the adoption of SOA into the core of our business. It’s given us a clear advantage in the kinds of attributes ... to excel –speed, flexibility and efficiency.“ -- Wells Fargo
  • 35. IBM 3rd Party Legend Risk & Regulation Payment Schemes &Types Gateway Adapters Origination Systems Financial Business Solutions InvoicePresentment OFAC Anti-MoneyLaundering ACH:NACHA Checks Credit&DebitCards Contactless Financial Transaction Manager Gateway Services Network Adapters System Adapters Financial Transactions Integration Message mapping & Validation Channel Management Monitoring & Logging Transaction Warehouse Reporting & Dashboards Lifecycle Management Core Services Object Model Interface Data ModelFlow Coordinator Printing & Validation Customer Profile Management, Security, Auditing State Engine Configuration E-Commerce Internal Banking Systems Corporate Payment Systems External Payment Networks Consumer Channels NOSTRO TradeFinance GlobalDisbursement TransactionAnalytics Exception&Investigations CashManagement TARGET2 CHIPS SWIFT ... MobileSolutions LiquidityManagement SEPACreditTransfer SEPADirectDebit ... Financial Transaction Manager -- direction IBM Confidential
  • 36. Smarter Business Outcomes • Ability to accommodate payments network / gateway changes without costly changes to back- end applications • Enhanced monitoring of payments processes • Transparent payments rules that business users can comprehend; rules can be changed in hours or days vs. weeks or months Client Challenges • The bank needed a payments message hub that could send and receive SEPA Credit Transfers from the European Bankers Association Solution • Implemented a payments mediation, monitoring and management infrastructure across the DnB NOR SEPA payments business • The solution has a base common product with industry specific SEPA processing engine Project Use Case – DnB NOR
  • 37. 37 How we can help: Sterling Integrator in banking Content-based routing Translation Mailbox Bulking / de-bulking Business rules processing Validation SWIFT NACHA Domestic Standards libraries Visibility EBA STEP2 SWIFT NACHA Domestic TARGET2 TSU
  • 38. January 30, 2015 38 Content-based routing Translation Mailbox Bulking / de-bulking Business rules processing Validation SWIFT NACHA Domestic Standards libraries Visibility EBA STEP2 SWIFT NACHA Domestic TARGET2 TSU Sterling Integrator – Features Community Management • Registration and activation • Change management • Self service • Support Secure Exchange • Perimeter security • Authentication & encryption • Mail boxing Translation and Integration • Adapters • Mapping • Financial services standards • Translation services Process Automation • Process modelling • File and message routing • Automated exception handling Visibility Management • Monitoring and management • Notifications and alerts • Audit and reporting
  • 39. Banking Framework for Payments and Securities – Nordic Reference examples Customer name Value proposition Solution content Platform Dansk Bank Solution for SWIFT and Peyments Gateway WBI FN DB2, WAS, MQSeries Websphere Message broker SW Services and PM Z/OS DnB NOR Solution for SEPA Credit Transfer and Corporate B2B Payments Liquidity Manager EPP using DB2, WAS, MQSeries Websphere Message broker, SW Services and PM Z/OS DnB NOR SWIFT Gateway Merva Using WBI FN at EDB BP Z/OS EDB BP SWIFT Gateway WBI FN Z/OS VPS Solution for Funds and new SWTFT formats for securities EPP using DB2, WAS, MQSeries Websphere Message broker, SW Services Intel VP Solution for Funds and new SWTFT formats for securities EPP using DB2, WAS, MQSeries Websphere Message Broker, SW Services Z/OS Swedbank Solution for Funds and new SWTFT formats for securities EPP using DB2, WAS, MQSeries Websphere Message Broker, SW Services UNIX
  • 40. WebSphere BI for FN – Structure Business Application SWIFTAlliance Gateway (SAG) DB2,WebSphereMQ, WebSphereApplicationServer Accounting Timer Service WebSphere Message Broker Message Management Message Entry and Repair GUI, Printing, Routing, … Messaging Services for SWIFTNet InterAct and FileAct WebSphere BI for FN V3.1.1 FIN Financial Message Transfer Centralized Operating Configuration Security / Access Control Event handling Monitoring Auditing Message Warehouse SAG AddOn Message Validation WebSphere BI for FN - Base Financial Transaction Manager Data model, message model, state machine, configuration and administrative interface, … Relationship Management Application New
  • 41. IBM Financial Markets Framework Buy Side Sell Side Financial Risk Management Back Office Risk Market Data Solution * Algorithmic Trading * Portfolio Optimization and Trade Analytics Trade Process Transformation Market Infrastructure Risk Next Generation Trading Infrastructure * Market Surveillance and Trade Monitoring Post Trade Infrastructure Settlement Risk Management Back Office Risk Back Office Risk Front Office Front Office * Project includes WebSphere Front Office
  • 42.
  • 43. Execution Strategy and Order Routing Gateway WebSphere MQ Low Latency Messaging Market Data Distribution Feed Handlers Platform eXtreme Scale Streams Analytics Order Generation FIX EngineProcessing Rules Market Data Analytics IDS Market Book and Market History Reference data Routing Engine Exchanges, ATS, ECN Analysis, Pricing and Order Generation Monitor Desktop Data Feeds (NYSE) Simulated Venue for Order execution Gateway Data Feed (NASDAQ) Data Feed (IDC) Market Data Distribution Front Office v3.0
  • 44. Low Latency and High Performance Computing Ultra-low Latency Transport In-memory Database Wire speed Transformation Maximum security MQ Low Latency Messaging WebSphere Front Office for Financial Markets DataPower Appliances Infosphere Streams Solid DB Business Activity Monitoring Cognos Now! Stream Processing Low Latency Market Data Platform IBM Offerings for Financial Markets
  • 45. Agenda 1. Introducing IBM Industry Framework for Banking • The market demand for Banking Industry Frameworks • Definitions and key benefits 2. Industry Framework and Industry Solutions for Banking • Corebanking Modernisation • Payments and Securities • Customer care & Insight • Integrated Risk • Financial Markets Framework 3. Closing remarks • Where to get new collateral and information • Who to contact • Questions
  • 46. Banking Industry Frameworks and Industry Solutions • IBM Industry Solutions: http://www-01.ibm.com/software/data/content-management/industry- solutions/ • Smarter Commerce: http://www.ibm.com/smarterplanet/dk/da/smarter_commerce/overview/index .html?re=spf • Banking Industry Frameworks: http://www-935.ibm.com/services/us/gbs/industries/banking/
  • 48. 48 Henrik Koch IBM Software Group, Nordic 2800 Lyngby Mobile: + 45 28803658 hkoch@dk.ibm.com
  • 49.
  • 50. Primary target buyers and usage scenarios for CC&I Head of Retail Banking Chief Marketing Officer Head of Commercial Banking  Head of Retail Banking (or Chief Retail Banking Officer, EVP of Consumer Banking, Head of Retail and Small Business Banking) • Lead and direct retail banking including consumer current accounts (checking), cards (credit and debit), savings, consumer lending – installment (i.e., auto loans, student loans, etc.), home loans (mortgages) and home equity loans as well as various investment products such as annuities, mutual funds, insurance etc. • Activities are coordinated over all channels including branches, call centers, ATMs, web and mobile.  Head of Commercial Banking (or Chief of Commercial Banking, EVP of Wholesale Banking, Lending and Treasury Mgmt) • Responsible for managing relationships and servicing large corporate clients, mid-sized companies, real estate developers and investors, international trade finance businesses, institutional customers (such as pension funds and government entities/agencies), and services offered to other banks or other financial institutions. • Services include lending, treasury management, correspondent services, dealer commercial services, foreign exchange, government banking, mutual funds, asset-based lending, financing and leasing, commercial real estate, corporate and institutional trust services, and investment banking.  Head of Private Banking, Head of Wealth Management • Oversee all aspects of banking activities targeted at high net-worth customer segments to provide investment management, retail banking, estate planning, legal and trust resources and tax advise all to build deposits, fee income, and overall asset growth through cross sales of bank products and services, retention, relationship management and community involvement. • Work closely with all other business line leaders to facilitate the development of new relationships as well as provide bank wide financial solutions to higher net worth clients by acting as a portal across the bank bringing together the right resources, providing convenience to clients, and providing bank wide solutions to clients.  Head of Geographical Subsidiary (or EVP of Banking in a geography, President for a Region, VP of a Branch or Branches) • Responsible for all facets of performance of regional and branch offices for a designated geographic area. Develops policies, objectives, initiatives for region and is responsible for making sure the region meets its goals and objectives across all products and services of the organization.  Chief Marketing Officer (or SVP of Marketing, Chief Marketing and Client Experience Officer, Head of Marketing) • Design, operate and execute marketing plans aligned with business priorities to achieve the bank’s goals. • Establish long-term marketing objectives, branding and strategies to ensure continued brand growth and differentiation, while collaborating directly with business lines and the executive management team. Head of Geographical Subsidiary Head of Private Banking or Wealth Mgmt
  • 51. IBM Financial Crimes Reference Architecture Internal / External Scores Branch / Field Referrals Credit/Risk Systems Account Applications Operational Risk Systems DataIntegration&FrameworkTechnologies Corporate Security / Audit Process Product System Process Compliance Processes Remediat-ion / Recovery Process Integrated Alert & Case Management Platform Cross Enterprise Analytics Op. Risk Process Transaction Channels Customers and Accounts Events Events Events Events Mass Compro- mise Cross Channel/ Product Analytics Entity Resolution Alert Rollup Link Analysis / Data Visualization Workflow Metrics, Reporting, Dashboards Prioritization Audit Policy ManagementRisk Assessment Procedures Training Control Internal / External Lists Anti-Money Laundering and Terrorist Finance Customer Authentication Risk-Based KYC, CDD, and EDD Fraud Profiling, Prevention and Detection AML Transaction Monitoring Large Cash Reporting Market Surveillance Suitability Watch Lists (Sanctions) Lifecycle Customer Scoring Initial Customer Scoring High Risk Monitoring EDD Processes Merchant / Device Identity / Online Products (card, deposit, mortgage, etc) Internal Investment Claims Application Device Profiling Identity Management Channels (ATM, POS, Branch, Online, Mobile, etc) Federation Compromise Surveillance Authentication Security Policy Management Auto-Disposition Financial Crimes