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Dreamforce 2010: Website Optimization Tips Mike Volpe VP Marketing at HubSpot Twitter.com / mvolpe mvolpe@hubspot.com
Don’t make me do marketing! Just up our AdWords limit...
Website Tips Based on Real Data Lessons from 3,074,020 websites www.WebsiteGrader.com
Tip #1: Buyer Persona Drives Content
Title: “Director/VP of Marketing” Company has 50-500 employees Expert at “outbound marketing”, 15+ years experience Worries about “brand presence” (colors, logo, fonts) Website built for $25K with firm, uses Salesforce.com Uses the web for: Photo sharing of kids with friends (Shutterfly, NOT Flickr) Email (Outlook for work, web based for home) Research / news (web, email subscriptions, NOT RSS) LinkedIn (~100 connections, a couple groups), Facebook (personal only) Personal: 42 years old, married, 2 kids (10 and 6) A little scared of “technology” Enjoys travel, drives an SUV, likes her iPod Nano (300 songs) Worried kids are meeting bad people on MySpace and in chat rooms Wears “appropriate business casual” from Banana Republic and Ann Taylor HubSpot: Wants to learn “inbound marketing”, needs easy to use tools, need integrated tools, needs reports to show CEO, wants life to be easier, doesn’t like to tinker Meet “Marketing Mary”
Have You Met Your Personas? Kadientphoto by: David Meerman Scott
Tips for Buyer Personas Use data, but don’t be a slave to it Get personal and specific The perfect is the enemy of the good Socialize it company wide
Tip #2: Publish, Don’t Advertise
Publish vs. Advertise People ignore ads. 0.2% Click Through Rate Be the content, not the ads around the content.
Publish Everything Blog Podcast Videos Photos Presentations eBooks News Releases
Blogging Attracts More Visitors
79% more followers for companies that also have a blog Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
Tips for Publishing (Blogging) Title should be keyword rich Image in every article Use both email and RSS subscription CTA in every article
Tips for Publishing (Blogging) Want more comments? Ask a question Be controversial Leave part of the issue untouched Need article ideas? Check email sent items Customer service inquiries FAQs salespeople receive Ask your readers
Tips for Publishing (Blogging) Engage the whole company Contests and public praise Support from executives Build into employee goals Get everyone addicted
Tip #3: Make Google Happy
SEO from 2000 to 2011 Ranking Algorithm:f(n): Context + Authority
Keyword Selection “Cosmetic Dentist” vs  “Prosthodontist” https://adwords.google.com/select/KeywordToolExternal
On-Page SEO Essentials ,[object Object]
 Clean URL
 Headers & Content
 Description,[object Object]
Authority is Determined by Links
97% more links (for better rankings) for companies that have a blog Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
A Few Links Go a Long Way 85% of web pages have less than 7 inbound links Source: SEOMoz.org
Where is Search Going?
Coming to SEO: Likes = Links =         =
Tips for SEO Use keywords and language your buyer persona uses Focus on great content more than technical tweaks Train all content creators on SEO
Advice for the road ahead…
Stop thinking like a marketer or advertiser.
Start thinking like a publisher and socializer.

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Website Optimization Tips - Dreamforce 2010 - Salesforce.com

  • 1. Dreamforce 2010: Website Optimization Tips Mike Volpe VP Marketing at HubSpot Twitter.com / mvolpe mvolpe@hubspot.com
  • 2.
  • 3. Don’t make me do marketing! Just up our AdWords limit...
  • 4.
  • 5.
  • 6.
  • 7. Website Tips Based on Real Data Lessons from 3,074,020 websites www.WebsiteGrader.com
  • 8. Tip #1: Buyer Persona Drives Content
  • 9. Title: “Director/VP of Marketing” Company has 50-500 employees Expert at “outbound marketing”, 15+ years experience Worries about “brand presence” (colors, logo, fonts) Website built for $25K with firm, uses Salesforce.com Uses the web for: Photo sharing of kids with friends (Shutterfly, NOT Flickr) Email (Outlook for work, web based for home) Research / news (web, email subscriptions, NOT RSS) LinkedIn (~100 connections, a couple groups), Facebook (personal only) Personal: 42 years old, married, 2 kids (10 and 6) A little scared of “technology” Enjoys travel, drives an SUV, likes her iPod Nano (300 songs) Worried kids are meeting bad people on MySpace and in chat rooms Wears “appropriate business casual” from Banana Republic and Ann Taylor HubSpot: Wants to learn “inbound marketing”, needs easy to use tools, need integrated tools, needs reports to show CEO, wants life to be easier, doesn’t like to tinker Meet “Marketing Mary”
  • 10. Have You Met Your Personas? Kadientphoto by: David Meerman Scott
  • 11. Tips for Buyer Personas Use data, but don’t be a slave to it Get personal and specific The perfect is the enemy of the good Socialize it company wide
  • 12. Tip #2: Publish, Don’t Advertise
  • 13. Publish vs. Advertise People ignore ads. 0.2% Click Through Rate Be the content, not the ads around the content.
  • 14. Publish Everything Blog Podcast Videos Photos Presentations eBooks News Releases
  • 16. 79% more followers for companies that also have a blog Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
  • 17. Tips for Publishing (Blogging) Title should be keyword rich Image in every article Use both email and RSS subscription CTA in every article
  • 18. Tips for Publishing (Blogging) Want more comments? Ask a question Be controversial Leave part of the issue untouched Need article ideas? Check email sent items Customer service inquiries FAQs salespeople receive Ask your readers
  • 19. Tips for Publishing (Blogging) Engage the whole company Contests and public praise Support from executives Build into employee goals Get everyone addicted
  • 20. Tip #3: Make Google Happy
  • 21. SEO from 2000 to 2011 Ranking Algorithm:f(n): Context + Authority
  • 22. Keyword Selection “Cosmetic Dentist” vs “Prosthodontist” https://adwords.google.com/select/KeywordToolExternal
  • 23.
  • 25. Headers & Content
  • 26.
  • 28. 97% more links (for better rankings) for companies that have a blog Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
  • 29. A Few Links Go a Long Way 85% of web pages have less than 7 inbound links Source: SEOMoz.org
  • 30. Where is Search Going?
  • 31. Coming to SEO: Likes = Links = =
  • 32. Tips for SEO Use keywords and language your buyer persona uses Focus on great content more than technical tweaks Train all content creators on SEO
  • 33. Advice for the road ahead…
  • 34. Stop thinking like a marketer or advertiser.
  • 35. Start thinking like a publisher and socializer.
  • 36. More: Details, Tips, Case Studies Inbound Marketing: Get Found using Google, Social Media and Blogs Top 20 Web Marketing Book on Amazon InboundBook.com
  • 37. Thank You Mike Volpe VP Marketing at HubSpot Twitter.com / mvolpe mvolpe@hubspot.com

Hinweis der Redaktion

  1. Google AdWords and other paid advertising is a drug for marketers. It is expensive, makes you feel good, but then the feeling goes away and you need to pay again to feel good (get more leads).
  2. This leads to LMS – Lazy Marketing Syndrome, where you don’t focus on building long term assets for your company and instead just keep raising the limit on your credit card.
  3. Renting leads from other people (buying advertising) is not a long term strategy for lead generation. Renting is OK for experiments, and for transitions, and for testing. But it should not be the centerpiece of your long term strategy.
  4. Instead, think about building a long term asset, just like the machinery in a factory. Build tools that will attract leads at a low cost while you sleep, and without additional cost per lead.
  5. Examples of outbound marketing, or rented marketing are all different forms of advertising that do not help you build an asset that your company owns and controls. Inbound marketing helps you build assets that attract leads to your company at a low cost over time.