2. Emotional intelligence
Is an act of knowing,
understanding and
responding to emotions,
overcoming stress in the
moment, being aware of
how your words and
actions affect others
3. What constitutes E.I.
Self awareness
Self
management
Empathy
Relationship
management
Effective
communication
Emotional
intelligence
4. Self awareness
Self Awareness is having
a clear perception of your
personality, including
strengths, weaknesses,
thoughts, beliefs,
motivation, and emotions.
5. Self management
Also known as discipline.
This involves controlling
or redirecting our
disruptive emotions and
adapting to changing
circumstances in order to
keep moving in a positive
direction.
6. Empathy
Empathy is the ability
to put yourself in
someone else's shoes
and understand how
they may feel or react
to a certain situation.
7. Relationship management
• You can't make deep
connections with
others if you're
distracted.
• Building and
maintaining healthy
and productive
relationships is
essential.
8. Effective communication
7% what we say
93% our tone
and body
language
Effective
communication
Good
communication
results in alignment
and a shared sense
of purpose
9. Conclusion
Emotional intelligence is a
powerful tool for attaining
common goals, improving
critical work relationships,
and creating a healthy,
productive workplace and
organizational culture